HELP! Computer Problems

I am not sure what's going on...but I am very worried something is wrong with my powerbook. I have had no issues for almost two years. But about two weeks ago some of my mail started coming in written in a random text. It doesn't happen all of the time. Maybe every 5 or 6th e-mail I recieve. It's odd to say the least. The same font that shows up in my mail shows up on random pages I will open on the internet as well (some pages on espn.com; news sites; etc). I have no idea what is happening and want to figure it out. Any help you could give would mean the world to me and my powerbook!

SamnDana:
Welcome to Apple Discussions.
I am not sure what is going on with your computer either. However, since you did not mention any diagnostic or repair procedures you have taken, here is a good place to begin:
Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel, and report if it says anything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need to use a utility like Tech Tool Pro or Disk Warrior
Please do post back with further questions or an update.
Good luck.
cornelius

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I have not been able to open up Lightroom on my computer for over a year now. Whenever I double click on it, this comes up - can anyone help? Problem signature: Problem Event Name:APPCRASH Application Name:lightroom.exe Application Version:3.4.1.10

I have not been able to open up Lightroom on my computer for over a year now. Whenever I double click on it, this comes up - can anyone help? Problem signature: Problem Event Name:APPCRASH Application Name:lightroom.exe Application Version:3.4.1.10

First thing to try is the latest version of Lightroom (currently 5.6). If it don't crash, then problem solved - upgrade.
If Lr5 won't run on your machine, then Lr4 instead.
If both Lr5 and Lr4 crash on your machine, then at least you know it's a not a Lightroom version problem but something wonked in your system.
If you can't figure out how to resolve the crash on the system you have, then it's time for a new system (or try another converter/editor app).
PS - A few things to try:
* After re-installing new version, if that doesn't fix it, then get rid of all Lightroom-related data files (rename them so they can be restored), in case problem is in Lr data file.
* Remove all non-essential hardware in case problem is hardware/driver.
* Startup up machine with minimal software services.
* If still no go, consider updating driver software, including mainboard drivers and/or bios firmware if need be.
* Of course run all the system hardware and software diagnostics you can - problem could be failing disk or ram..
* Check system event logs for any clues.
If you don't know how to do some of these things - ask.
Do not say "you've tried everything" unless you want a lecture - there is most definitely something you haven't tried. It's like when you can't find your car keys - you haven't looked everywhere - there is somewhere you haven't looked!
PS - Has Lightroom EVER worked on your machine? what's changed since then..
Good luck,
Rob

What is the best way to remotely access my sister in laws Mac who lives in another city to help her with her computer problems?

as stated above
What is the best way to remotely access my sister in laws Mac who lives in another city to help her with her computer problems?

The best way? Get her to bring it to you, especially if she makes good cakes.
Apples Back to my Mac isn't really suitable for this - it is designed for a single person who wants their Apple ID on the system. It would mean she would have to share hers with you & you would also have to setup her Apple ID on your Mac - it is messy & causes trouble with iCloud, iTunes etc.
You can try Messages if she is able to begin a session with you, see the 'invite to share screen' in the menus, weirdly you need to use a service that isn't from Apple.
Messages (Mavericks): Share your screen
It may be better if you to setup LogMeIn or GoToMyPC. They should 'dial out' & maintain a constant connection so you can login whenever the Mac is powered up. It won't, require a human to initiate the process at the other end, just be aware that the router may cause issues depending on what is configured, you may need settings to enable automatic port forwarding - it really depend on which option you choose.

Itunes says I need itunes 11.1 version or later on my iphone before it will recognise the iphone. How do I update itunes on my iphone or is it a computer problem?

I have been trying to sync/back up my iphone and ipad but iTunes is saying I need to update my iphone to version 11.1 or later. I thought my phone was up to date and I can't seem to update iTunes on my phone anyway. Does anyone know how to update iTunes on my phone or is it a computer problem? I've been having problems with iTunes on my PC so I re-installed it but it's been a nightmare trying to get it to work.
This is the message I receive says " The iphone 'iPhone' cannot be used because it requires iTunes version 11.1 or later. Go to www.itunes.com.au to download the latest version of iTunes". I get a similar one for my iPad too.
When I go to the website I can only find the download for my PC but not the iPhone.
Any help would be much appreciated! Thank you!

emcg23 wrote:
I have been trying to sync/back up my iphone and ipad but iTunes is saying I need to update my iphone to version 11.1 or later
No, your iPhone i s telling you that you need iTunes 11.1 or greater on your computer in order to sync with the computer.
I've been having problems with iTunes on my PC so I re-installed it but it's been a nightmare trying to get it to work.
Then you should fix this issue with iTunes before you try to sync your iPhone to it.
See this -> Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support

TS4040 I assumed this would help my problem with not being able to open apps like Preview or TextEdit since I installed Mountain Lion. Instead, first I'm prompted to enter a password, then once I do that, I get an error box telling me the Library needs re

I assumed this would help my problem with not being able to open apps like Preview or TextEdit since I installed Mountain Lion. Instead, first I'm prompted to enter a password, then once I do that, I get an error box telling me the Library needs repairing. So I click on Repair, and once again I'm prompted for a password, which I enter, then the same error box opens, and so it goes. Can anyone help me with this problem? I'd greatly appreciate it.
Thor

Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Step 1 should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary, and if everything is working as expected after step 1.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

Google browser and others show all web page on netbook but firefox wont i have to scrool why can i change settings on firefos to help this problem

all other web browsers when i use on my net book show full web page but with Firefox i have to scroll side ways cant see full width of page sometimes Firefox will show full page but this is not often are the settings in Firefox to help this problem i have the latest version of Firefox 4.0.1

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

More of a computer problem but...

I recently had some computer problems and ran a System Restore on my computer. Once it restarted and "restored" everything, my itunes would no longer open. It says "This action is only valid for products that are currently installed." So I tried to install the latest version of itunes hoping to replace whatever had been lost that was stopping it from opening. However, Itunes gets stuck in the setup and won't save to my computer. The message says "The path... cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes.msi' in a folder from which you can install the product iTunes."
My final hope was that if I uninstalled it completely and started from scratch it would work, but now I get the same message as above when it tries to uninstall as well.
If anyone has any ideas I'd really appreciate it, at this point I'm stuck with an iTunes that won't open, reinstall, or uninstall. I've also tried plugging in my Ipod, and it connects to something and says not to disconnect it, but nothing will open or run on my computer. Help please!
Windows XP

"This action is only valid for products that are currently installed." So I tried to install the latest version of itunes hoping to replace whatever had been lost that was stopping it from opening. However, Itunes gets stuck in the setup and won't save to my computer. The message says "The path... cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes.msi' in a folder from which you can install the product iTunes."
With that one, let's try the following procedure.
First, head into your Add/Remove programs and uninstall your QuickTime. If it goes, good. If it doesn't, we'll just attend to it when we attend to iTunes.
Next, download and install the Windows Installer CleanUp utility. Use it to clear any existing iTunes and/or QuickTime installation configuration information from the PC. (Launch Windows Installer CleanUp, find any iTunes and/or QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.)
Description of the Windows Installer CleanUp Utility
Next, use the the following document as a guide for manual removal of leftover iTunes and QuickTime program files:
Removing iTunes and QuickTime for Windows
Now try another iTunes install. Does it go through properly this time?

Did an update for my ipad to ios 5 from 3 - now it stopped workig at all - only shows an icon of usb connection to i tunes. Reset didn't help , computer doesn't see an ipad. Befor did an update to i-tunes 10 as it was advised. Please HELP !

Did an update for my ipad to ios 5 from 3 - now it stopped workig at all - only shows an icon of usb connection to i tunes. Reset didn't help , computer doesn't see an ipad. Befor did an update to i-tunes 10 as it was advised. Please HELP ! Another thing - why it happend ? I think that Apple is totaly responsible for this and where they are ? I even can't send them an e-mail ? What type of company it is ?

Yes, Apple has caused people to go through massive panic, anxiety and wasted time by not coming out and telling us about this problem. They must know about it. How can we tell them? Now I understand why it took me 50 tries to upgrade to OS5. We all got the same crazy errors that caused us to reinstall iTunes, turn off our firewalls, buy new USB cables and basically waste tons of time and energy, when the solution was very simple. Plug your device into a USB port on your computer.
After years of using a peripheral USB hub successfully it's no wonder we all started freaking out and thinking it was a major problem. Yes, I'm blowing off some steam, but I've been an Apple fanatic for a long time and I'm not happy about their lack of response to this issue.

I had a computer problem and had to reinstall itunes. Can I sync my ipod shuffle to my new itunes?

I had a computer problem and had to reinstall itunes. Can I sync my ipod shuffle to my new itunes?

This link will help you, http://support.apple.com/kb/TS1591

I downloaded my sons ipod 4g to the new iOS and now when we try to sync it says we have no space, but there is nothing but a few apps on his ipod. I've tried to reset but that didn't help the problem. What can I do?

I downloaded my sons ipod 5g with the latest iOS and now when we try to sync it says we have no space, but there is nothing but a few apps on his ipod and he has plenty of space. The messege says that most of is space is taken up by video but there is no video or music on his ipod right now. I've tried to reset his ipod but that did not help the problem. What can I do?

Did you try to set it up again as new device?
How to back up your data and set up as a new device

I use lion 10.7.2 and iPhoto latest version but when I export a slide show when I play it . It plays about half of the slide show and screen become white ? How can I solve it ? Is it bug or my computer problem

I use lion 10.7.2 and iPhoto latest version but when I export a slide show when I play it . It plays about half of the slide show and screen become white ? How can I solve it ? Is it bug or my computer problem

I would also like to know the answer to this. I am having the exact same problem.

Someone who can say how to get Adpbe flash player version 11.2.202.197 to work together with Lion on mac mini. Support from Apple can obviously not help the problem and do not care if it works

Someone who can say how to get Adpbe flash player version 11.2.202.197 to work together with Lion on mac mini. Support from Apple can obviously not help the problem and do not care if it works

Adobe flash player version 11.2.202.197 is for Windows Vista / Windows 7 / Vista 64 / Windows 7 64
Adobe Flash Player version 11.1.102.55 is the current version for Snow Leopard and Lion.
Adobe - Install Adobe Flash Player

.problem is that icon of iblacklist in i tune is "disc phone" like One, named iblacklist, but on screen appear as "secret contact" not as iblacklist icon wich is contact like icon .please help . iblacklist problem still , I download it again ,this was

.problem is that icon of iblacklist in i tune is "disc phone" like One, named iblacklist, but on screen appear as "secret contact" not as iblacklist icon wich is contact like icon .please help .
iblacklist problem still , I download it again ,this was not helpfull

Have you read my reply to one of your duplicate threads : https://discussions.apple.com/message/22774845#22774845 ?

How do I get my Mac, G5, 10.5.8, to print? Printer tech support thinks it is a computer problem. Any ideas?

How do I get my Mac, G5, 10.5.8, to print? Printer tech support thinks it is a computer problem. Any ideas?

Hi Dwayne,
If necessary (unless your operating system already contains the printer software needed), a downloadable driver for a Deskjet 5420v Photo Printer (is this the exact model?) and Mac OS 10.5 appears to exist according to the support web page below:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1105187&lc=en&cc=us& dlc=en&lang=en&cc=us
To begin with, have you verified that the printer is able to print at all (that the print cartridges are OK, et cetera)? This can usually be done by trying to print a test page (from the computer) via an HP printer utility, or possibly by generating a self-test page (without a connected computer) using an appropriate button combination on the printer itself.
Jan

Can anyone help with problem updating iphone5s cant get anything only apple on screen sometimes screen flashes blue

can anyone help with problem updating iphone5s cant get anything only apple on screen sometimes screen flashes blue

Hey damien555,
Thanks for the question, I understand how frustrating this may be. It sounds like the update process may have been interrupted, and to resolve the issue, we’ll need to restore your device in recovery mode with iTunes:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

Can you help with problems receiving faxes- powerbook g4?

Can I get help with problems receiving faxes on the powerbook G4?

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

HELP! Computer Problems

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