Help Diagnosing Crash

I just set up a fresh arch install on my new SSD. Everything was working great until this morning when my system froze (hard freeze, had to power off) shortly after booting up when I was trying to load a webpage in chromium.
Nothing seemed out of the ordinary in messages.log nor in several of the other log files (but I'm not too sure about what I'm looking for). I did find the following entry in dmesg.log:
WARNING: at kernel/irq/manage.c:290 __enable_irq+0x56/0x80()
Hardware name: EP45-DS3L
Unbalanced enable for IRQ 16
Here's my uname -a in case it helps:
Linux nelsonarch 2.6.35-ARCH #1 SMP PREEMPT Sat Oct 30 21:22:26 CEST 2010 x86_64 Intel(R) Core(TM)2 Quad CPU Q9450 @ 2.66GHz GenuineIntel GNU/Linux
I had intermittent crashes on my previous arch install too. I ran memtest86 for about 2 days straight without errors, and I had no crashes with Windows 7.
Thanks.

Since my last post 45 days ago I had not a single issue with a program hanging anymore. What I did is to set the standard device for audio playback from the USB Digidesign MBox2 (Core Audio Driver 7.3) back to the Apple Mac Pro Internal LineOut.
I am so happy to finally have a stably running Mac. This is worth a lot.
I am not sure if our problems are really the same.
I don't see any "logs" folder in system/library. And what do you mean by crash ? A complete system halt ? For me it was only individual programs getting the spinning ball of death.
So it seems this issue of programs hanging to death and afterwards the computer not even able to quit the process for shutting down was indeed caused by the Digidesign Core Audio Driver. I must say I am really disappointed with Digidesign software. I have also encountered major bugs in Pro Tools LE 7.1.1, which was the Software bundled with my MBox2. There is one bug where it can happen that after saving and reopening your session, many of the region arrangements are messed up or truncated.
I dont think it is a bad idea to be a little conservative with new features, if this allows your software to be more stable for production. But Digidesign is both: conservative and buggy. Now even with the sound driver, who messes deeply with the system.
I am very disappointed. I bought Logic Studio now. Hope that this will finally make me happy .
Before I figured this out, I had already ordered another set of RAM and HDD. So now when those items arrive, I will have an unreasonable amount of RAM and HDD. However, I am sure it will turn out to be useful really soon.
I am thinking about getting Leopard (OSX 10.5) when it gets released, especially because of the Time Machine Backup Solution. I wonder if I can use my MBox2 there together with Logic Studio 8. Does anyone know, if the MBox2 runs under Leopard already (just curious if it runs at all, don't care about Digidesign approved ... which doesn't seem to mean much).
Regards,
Chri

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bp-0dd2f1ca-a991-4d33-9421-8c0c82140121 1/21/2014 1:16 PM
bp-129d546e-7b02-4d04-b252-aa7302140115 1/14/2014 8:50 PM
bp-21d6e5ae-1ecc-4b61-8228-ae9832140114 1/14/2014 9:33 AM
bp-401e0d79-dc33-4c92-a79b-ffd752140113 1/12/2014 7:49 PM
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I need help diagnosing why my Macbook pro is crashing my internet?

Hi, I need help diagnosing a problem with my macbook pro early 2011. For the past two weeks all of a sudden my internet was crashing and really slow. Finally I was getting so fed up I called my internet provider and we ruled out that it isnt the cable modem or router. When I turned my macbook off everything was working fine and all my tablets and apple TV was streaming fine with the speeds I pay for. I've already went to the genius bar and they did a clean install of maverick. After the clean install the internet worked for one day and the next day when I got home at night it stopped working. Went to the genius bar once more and took my router and the problem was encountering the same at the store we reseted the router and everything worked fine again. When I got home I reseted the router setup up with new ssisd and same problem internet crashing. Finally I decided to make another account and the internet was working fine again. Before going to my second trip to the genius bar I made a second account which was working good with good internet speeds, but I still decided to go in cause I don't want to have to have multiple accounts since I'm the only user. Right now the only way the internet isn't crashing is using another account rather than the administer account. Please help cause I've already went to the apple store twice and feel like I'm at the end of the road and never going to fix the problem

When you next have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

IMac running OS 10.5.8, cannot use Help (it crashes), cannot send report to Apple (it fails).

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BDAqua: Is this useful?
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Help Diagnosing a Kernal Panic

Hi All,
Was hoping for some help diagnosing a kernal panic as it is slightly above my pay grade.
Some background, this 3,1 Mac Pro has been having repeated kernal panics for some time - it would start up, hang, and restart itself, sometimes 3 or 4 times before eventually being OK.
We had USB3 and ESATA cards installed, which we've tested and removed to try to rule them out - even with them uninstalled, the issue remains.
I was hopeful someone could translate this kernal panic and let me know what the issue is?
Wed May 21 12:51:50 2014
panic(cpu 5 caller 0xffffff801d22af9e): Failed mbuf validity check: mbuf 0xffffff82707d6100 len -12 type 1 flags 0x2 data 0xffffff82707d619e rcvif en6 ifflags 0x8863
Backtrace (CPU 5), Frame : Return Address
0xffffff826eeabe30 : 0xffffff801d022fa9
0xffffff826eeabeb0 : 0xffffff801d22af9e
0xffffff826eeabf60 : 0xffffff801d233089
0xffffff826eeabfb0 : 0xffffff801d0d7127
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide:     0x000000001ce00000
Kernel text base: 0xffffff801d000000
System model name: MacPro3,1 (Mac-F42C88C8)
System uptime in nanoseconds: 18172191174
last loaded kext at 10094950359: com.apple.driver.AppleBluetoothMultitouch    80.14 (addr 0xffffff7f9f1d8000, size 77824)
loaded kexts:
com.aladdin.kext.aksfridge    1.0.2
com.blackmagic-design.desktopvideo.iokit.framebufferdriver    9.7.
com.rogueamoeba.InstantOn    6.0.2
com.apple.driver.AppleBluetoothMultitouch    80.14
com.apple.driver.AudioAUUC    1.60
com.apple.driver.AppleGraphicsDevicePolicy    3.5.26
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleTyMCEDriver    1.0.2d2
com.apple.iokit.IOBluetoothSerialManager    4.2.4f1
com.apple.driver.AppleUSBCDCECMData    4.2.1b5
com.apple.driver.AppleUSBCDCACMData    4.2.1b5
com.apple.driver.AppleHDAHardwareConfigDriver    2.6.1f2
com.apple.driver.AppleUpstreamUserClient    3.5.13
com.apple.driver.AppleHDA    2.6.1f2
com.apple.driver.AppleMCCSControl    1.1.12
com.apple.GeForce    8.2.6
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.iokit.CSRBluetoothHostControllerUSBTransport    4.2.4f1
com.apple.driver.AppleUSBCDC    4.2.1b5
com.apple.driver.AppleMCEDriver    1.1.9
com.apple.nvidia.NVDAStartup    8.2.6
com.apple.driver.AppleLPC    1.7.0
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleHWAccess    1
com.apple.driver.AppleIntelMCEReporter    104
com.apple.driver.CSRHIDTransitionDriver    4.2.4f1
com.apple.driver.AppleFireWireStorage    3.4.1
com.apple.driver.initioFWBridge    3.4.1
com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit    3.4.1
com.apple.driver.LSI_FW_500    3.4.1
com.apple.driver.Oxford_Semi    3.4.1
com.apple.driver.StorageLynx    3.4.1
com.apple.iokit.SCSITaskUserClient    3.6.6
com.apple.driver.AppleRAID    4.0.6
com.apple.driver.XsanFilter    404
com.apple.driver.AppleFileSystemDriver    3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    35
com.apple.iokit.IOAHCIBlockStorage    2.5.1
com.apple.driver.AppleUSBHub    666.4.0
com.apple.driver.AppleIntel8254XEthernet    3.1.4b1
com.apple.driver.AppleFWOHCI    5.0.2
com.apple.driver.AirPort.Brcm4331    700.20.22
com.apple.driver.AppleAHCIPort    3.0.0
com.apple.driver.AppleIntelPIIXATA    2.5.1
com.apple.driver.AppleUSBEHCI    660.4.0
com.apple.driver.AppleUSBUHCI    656.4.1
com.apple.driver.AppleACPIButtons    2.0
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    2.0
com.apple.driver.AppleAPIC    1.7
com.apple.driver.AppleIntelCPUPowerManagementClient    217.92.1
com.apple.nke.applicationfirewall    153
com.apple.security.quarantine    3
com.apple.driver.AppleIntelCPUPowerManagement    217.92.1
com.apple.driver.IOBluetoothHIDDriver    4.2.4f1
com.apple.driver.AppleMultitouchDriver    245.13
com.apple.driver.AppleGraphicsControl    3.5.26
com.apple.kext.triggers    1.0
com.apple.iokit.IOSerialFamily    10.0.7
com.apple.driver.AppleUSBCDCECMControl    4.2.1b5
com.apple.driver.DspFuncLib    2.6.1f2
com.apple.vecLib.kext    1.0.0
com.apple.iokit.IOAudioFamily    1.9.7fc2
com.apple.kext.OSvKernDSPLib    1.14
com.apple.driver.AppleSMBusController    1.0.11d1
com.apple.iokit.IOAcceleratorFamily    98.20
com.apple.nvidia.driver.NVDAGF100Hal    8.2.6
com.apple.nvidia.driver.NVDAResman    8.2.6
com.apple.AppleGraphicsDeviceControl    3.5.26
com.apple.iokit.IOSurface    91.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.4f1
com.apple.iokit.IONDRVSupport    2.4.1
com.apple.driver.AppleHDAController    2.6.1f2
com.apple.iokit.IOHDAFamily    2.6.1f2
com.apple.iokit.IOFireWireIP    2.2.6
com.apple.iokit.IOBluetoothFamily    4.2.4f1
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.IOPlatformPluginFamily    5.7.0d11
com.apple.driver.AppleSMBusPCI    1.0.12d1
com.apple.driver.AppleSMC    3.1.8
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.driver.AppleUSBHIDKeyboard    170.15
com.apple.driver.AppleHIDKeyboard    170.15
com.apple.iokit.IOUSBHIDDriver    660.4.0
com.apple.driver.AppleUSBMergeNub    650.4.0
com.apple.driver.AppleUSBComposite    656.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice    3.6.6
com.apple.iokit.IOFireWireSerialBusProtocolTransport    2.5.1
com.apple.iokit.IOFireWireSBP2    4.2.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.6.6
com.apple.iokit.IOBDStorageFamily    1.7
com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
com.apple.iokit.IOATAPIProtocolTransport    3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.6.6
com.apple.iokit.IOFireWireFamily    4.5.5
com.apple.iokit.IOUSBUserClient    660.4.2
com.apple.iokit.IO80211Family    630.35
com.apple.iokit.IONetworkingFamily    3.2
com.apple.iokit.IOAHCIFamily    2.6.5
com.apple.iokit.IOATAFamily    2.5.2
com.apple.iokit.IOUSBFamily    677.4.0
com.apple.driver.AppleEFINVRAM    2.0
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    278.11
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.AppleKeyStore    2
com.apple.driver.DiskImages    371.1
com.apple.iokit.IOStorageFamily    1.9
com.apple.iokit.IOReportFamily    23
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleACPIPlatform    2.0
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0
com.apple.kec.pthread    1

Any or all of the following third-party system modifications may be contributing to the problem:
Sentinel HASP License Manager
Blackmagic driver
InstantOn
If the panic is recurrent, check that all are up to date, and if they are, uninstall them, one at a time, according to the developers' instructions, to see whether you can determine which is at fault. A conflict between modifications may be involved. Restart the computer and test after each uninstallation.
Back up all data before making any changes.

Help Diagnose Finder Crash Log

Could someone help me diagnose this crash log? Thanks.
Version: 10.4.6 (10.4.6)
Build Version: 16
Project Name: Finder_FE
Source Version: 5292800
PID: 81
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 libobjc.A.dylib 0x90a564c7 objc_msgSend + 23
1 com.apple.HIToolbox 0x92eb4ba2 InsertMenuItemTextWithCFString + 68
2 com.apple.HIToolbox 0x92ebeb50 TPluginMenuItemHandler::AddCommandsToMenu(TPluginCommandList&, OpaqueMenuRef*, unsigned short, TMenuAllocator&) + 376
3 com.apple.HIToolbox 0x92ebeab3 TPluginMenuItemHandler::AddCommandsToMenu(TPluginCommandList&, OpaqueMenuRef*, unsigned short, TMenuAllocator&) + 219
4 com.apple.HIToolbox 0x92ebe92e TPluginMenuItemHandler::TPluginMenuItemHandler[in-charge](TPluginCommandList&, OpaqueMenuRef*, TMenuAllocator&) + 158
5 com.apple.HIToolbox 0x92ebd94b ContextualMenuInsertItems(MenuData*, unsigned short, AEDesc const*, ContextualMenuHelp const*, unsigned long*, OpaqueContextualMenuItemsRef**) + 545
6 com.apple.HIToolbox 0x92ebd3b7 ContextualMenuSelect + 425
7 com.apple.finder 0x00088d08 0x1000 + 556296
8 com.apple.finder 0x0008f00d 0x1000 + 581645
9 com.apple.finder 0x000666e7 0x1000 + 415463
10 com.apple.finder 0x0000d6c9 0x1000 + 50889
11 com.apple.finder 0x0001058b 0x1000 + 62859
12 com.apple.finder 0x0000cec2 0x1000 + 48834
13 com.apple.finder 0x0000ce2a 0x1000 + 48682
14 com.apple.finder 0x0000cdec 0x1000 + 48620
15 com.apple.HIToolbox 0x92dd986b DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1093
16 com.apple.HIToolbox 0x92dd8f10 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
17 com.apple.HIToolbox 0x92de01f0 SendEventToEventTarget + 56
18 com.apple.HIToolbox 0x92e77cff HIView::Click(OpaqueEventRef*) + 329
19 com.apple.HIToolbox 0x92e77b3f HandleClickAsHIView + 145
20 com.apple.HIToolbox 0x92e774c5 HandleWindowClick + 507
21 com.apple.HIToolbox 0x92e76f7b HandleMouseEvent + 872
22 com.apple.HIToolbox 0x92e1f6c8 StandardWindowEventHandler + 86
23 com.apple.HIToolbox 0x92dd986b DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1093
24 com.apple.HIToolbox 0x92dd8f10 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
25 com.apple.HIToolbox 0x92e1c05c CallNextEventHandler + 62
26 com.apple.finder 0x0001b163 0x1000 + 106851
27 com.apple.finder 0x00108010 0x1000 + 1077264
28 com.apple.finder 0x0001ac68 0x1000 + 105576
29 com.apple.finder 0x0001a64f 0x1000 + 104015
30 com.apple.finder 0x0000cec2 0x1000 + 48834
31 com.apple.finder 0x0000ce2a 0x1000 + 48682
32 com.apple.finder 0x0000cdec 0x1000 + 48620
33 com.apple.HIToolbox 0x92dd986b DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1093
34 com.apple.HIToolbox 0x92dd8f10 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
35 com.apple.HIToolbox 0x92de01f0 SendEventToEventTarget + 56
36 com.apple.HIToolbox 0x92de0683 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1169
37 com.apple.HIToolbox 0x92dd9c22 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2044
38 com.apple.HIToolbox 0x92dd8f10 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
39 com.apple.HIToolbox 0x92de01f0 SendEventToEventTarget + 56
40 com.apple.HIToolbox 0x92e240c7 ToolboxEventDispatcher + 81
41 com.apple.HIToolbox 0x92e22adf RunApplicationEventLoop + 165
42 com.apple.finder 0x00007deb 0x1000 + 28139
43 com.apple.finder 0x00004c6b 0x1000 + 15467
44 com.apple.finder 0x000515b6 0x1000 + 329142
45 com.apple.finder 0x000514dd 0x1000 + 328925

Hi Jeffrey and Welcome to Apple Discussions ...
That is what is called a, "kernel panic" ... go here for help:
http://www.thexlab.com/faqs/kernelpanics.html
Carolyn
Message was edited by: Carolyn Samit

Help Diagnosing Kernel Panics (Crash Log)

Hey guys. So i'm on a quest to diagnose kernel panics. Here's some background.
Just did a full zero/and reinstall on this MBP SR 2.2 ghz.
Also, just had RAM and logic board replaced from old kernel panics.
Installed updates/repaired permissions
Vacuum Mail automation seems to be blocked (anyway to stop this?)
I use my mbox to play audio form my computer (through my monitors)
when i unplug the mbox the computer switches to internal speakers.
It says something about the mbox and io drivers in the log, but i don't know how to read them all.
shoudl also be noted that i use webkit nightlys and safari 3 (seen in log)
also, iTunes tends to hang often (meaning i have to reset to get it to open again becaus force quit wont do the job) any thing on that also?
so here is the console log, after this past crash (5 minutes ago)
Mac OS X Version 10.4.10 (Build 8R2232)
2007-10-08 14:08:12 -0400
2007-10-08 14:08:13.230 HPEventHandler[89]: DebugAssert: Third Party Client: (NULL != m_lock && 0 == errno) Can't create semaphore lock[/Volumes/Development/HP/Mac-Sirani/mac-software/components/HPEventHandler/ Sources/Core/HPTMNotificationManager.cpp:62]
launchd[78]: org.musingsfrommars.vacuumMail: execve(): Permission denied
Oct 8 14:08:13 michael-dimarias-computer launchd[78]: org.musingsfrommars.vacuumMail: execve(): Permission denied
2007-10-08 14:08:14.169 SystemUIServer[83] lang is:en
Oct 8 14:17:12 michael-dimarias-computer ntpdate[201]: can't find host time.apple.com\n
Oct 8 14:17:12 michael-dimarias-computer ntpdate[201]: no servers can be used, exiting
2007-10-08 14:19:34.148 WebKit[251] WebKit failed to shut down cleanly. Checking for Safari extensions.
and here is the panic log (contains two or three crashes)
Wed Oct 3 18:51:44 2007
panic(cpu 1 caller 0x001A4A55): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x0135c000, CR4: 0x000006e0
EAX: 0x04b54f00, EBX: 0x0485d600, ECX: 0x00000000, EDX: 0x05688100
CR2: 0x00000000, EBP: 0x2575bb58, ESI: 0x04bcab00, EDI: 0x004b0958
EFL: 0x00010246, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2575b938 : 0x128d08 (0x3cc0a4 0x2575b95c 0x131de5 0x0)
0x2575b978 : 0x1a4a55 (0x3d24b8 0x1 0xe 0x3d1cdc)
0x2575ba88 : 0x19aeb4 (0x2575baa0 0x202 0x2575bab8 0x3bf071)
0x2575bb58 : 0x3ce3a447 (0x485d600 0x0 0x2575bb88 0xf6)
0x2575bb78 : 0x3bee5e (0x5680900 0x4b0958 0x1 0x19e23a)
0x2575bb98 : 0x3c37a4 (0x5680900 0x4b0958 0x2575bbe8 0x3beecd)
0x2575bbc8 : 0x3c3666 (0x4bcab00 0x0 0x1 0x0)
0x2575bbe8 : 0x3bee5e (0x4bcab00 0x0 0x1 0x1)
0x2575bc08 : 0x3bef2d (0x4bcab00 0x0 0x0 0x1)
0x2575bc28 : 0x386eca (0x4bcab00 0xffff 0x57824c4 0x40c2bc0)
0x2575bc48 : 0x386efd (0x57824c0 0x0 0x1 0x5a272a8)
0x2575bc68 : 0x3bee5e (0x57824c0 0x0 0x1 0x12d97d)
0x2575bc88 : 0x3bef2d (0x57824c0 0x0 0x2575bcd8 0x0)
0x2575bca8 : 0x1879a1 (0x57824c0 0x5aabaf8 0x1e 0x2575bcd8)
0x2575bcf8 : 0x12b4d7 (0x5a272a8 0x611956c 0x1 0x11cc32)
0x2575bd38 : 0x11f1f0 (0x5a27200 0x2575bdcc 0x24 0x0) Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.digidesign.mbox2.driver(7.3f117)@0x3ce34000
dependency: com.apple.iokit.IOUSBFamily(2.7.5)@0x519000
dependency: com.apple.driver.AppleUSBMergeNub(2.7.5)@0xc0c000
dependency: com.apple.iokit.IOAudioFamily(1.6.0b7)@0x9a4000
Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
Sun Oct 7 09:06:46 2007
panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x01385000, CR4: 0x000006e0
EAX: 0x047df600, EBX: 0x047df400, ECX: 0x00000000, EDX: 0x047df500
CR2: 0x00000000, EBP: 0x2587bb58, ESI: 0x04d93580, EDI: 0x004b0958
EFL: 0x00010246, EIP: 0x043ddee3, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2587b938 : 0x128d08 (0x3cc0a4 0x2587b95c 0x131de5 0x0)
0x2587b978 : 0x1a4a55 (0x3d24b8 0x0 0xe 0x3d1cdc)
0x2587ba88 : 0x19aeb4 (0x2587baa0 0x202 0x2587bab8 0x3bf071)
0x2587bb58 : 0xe1b447 (0x47df400 0x0 0x2587bb88 0xdd)
0x2587bb78 : 0x3bee5e (0x4521d00 0x4b0958 0x1 0x19e23a)
0x2587bb98 : 0x3c37a4 (0x4521d00 0x4b0958 0x2587bbe8 0x3beecd)
0x2587bbc8 : 0x3c3666 (0x4d93580 0x0 0x1 0x0)
0x2587bbe8 : 0x3bee5e (0x4d93580 0x0 0x1 0x1)
0x2587bc08 : 0x3bef2d (0x4d93580 0x0 0x0 0x1)
0x2587bc28 : 0x386eca (0x4d93580 0xffff 0x4d93404 0x4137000)
0x2587bc48 : 0x386efd (0x4d93400 0x0 0x1 0x3fb57a8)
0x2587bc68 : 0x3bee5e (0x4d93400 0x0 0x1 0x12d97d)
0x2587bc88 : 0x3bef2d (0x4d93400 0x0 0x2587bcd8 0x0)
0x2587bca8 : 0x1879a1 (0x4d93400 0x4d3a860 0x1e 0x2587bcd8)
0x2587bcf8 : 0x12b4d7 (0x3fb57a8 0x4db856c 0x1 0x11cc32)
0x2587bd38 : 0x11f1f0 (0x3fb5700 0x2587bdcc 0x24 0x0) Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.digidesign.mbox2.driver(7.3f117)@0xe15000
dependency: com.apple.iokit.IOUSBFamily(2.7.5)@0x534000
dependency: com.apple.driver.AppleUSBMergeNub(2.7.5)@0xc13000
dependency: com.apple.iokit.IOAudioFamily(1.6.0b7)@0x9a9000
Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
Mon Oct 8 14:08:14 2007
panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x01385000, CR4: 0x000006e0
EAX: 0x04923f00, EBX: 0x04b26a00, ECX: 0x00000000, EDX: 0x04b52b00
CR2: 0x00000000, EBP: 0x259ebb58, ESI: 0x04edc1c0, EDI: 0x004b0958
EFL: 0x00010246, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x259eb938 : 0x128d08 (0x3cc0a4 0x259eb95c 0x131de5 0x0)
0x259eb978 : 0x1a4a55 (0x3d24b8 0x0 0xe 0x3d1cdc)
0x259eba88 : 0x19aeb4 (0x259ebaa0 0x202 0x259ebab8 0x3bf071)
0x259ebb58 : 0xe1b447 (0x4b26a00 0x0 0x259ebb88 0x100)
0x259ebb78 : 0x3bee5e (0x4b26100 0x4b0958 0x1 0x19e23a)
0x259ebb98 : 0x3c37a4 (0x4b26100 0x4b0958 0x259ebbe8 0x3beecd)
0x259ebbc8 : 0x3c3666 (0x4edc1c0 0x0 0x1 0x0)
0x259ebbe8 : 0x3bee5e (0x4edc1c0 0x0 0x1 0x1)
0x259ebc08 : 0x3bef2d (0x4edc1c0 0x0 0x0 0x1)
0x259ebc28 : 0x386eca (0x4edc1c0 0xffff 0x455d384 0x4130140)
0x259ebc48 : 0x386efd (0x455d380 0x0 0x1 0x487b1a8)
0x259ebc68 : 0x3bee5e (0x455d380 0x0 0x1 0x12d97d)
0x259ebc88 : 0x3bef2d (0x455d380 0x0 0x259ebcd8 0x0)
0x259ebca8 : 0x1879a1 (0x455d380 0x5418f48 0x1e 0x259ebcd8)
0x259ebcf8 : 0x12b4d7 (0x487b1a8 0x50bb56c 0x4 0x11cc32)
0x259ebd38 : 0x11f1f0 (0x487b100 0x259ebdcc 0x24 0x0) Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.digidesign.mbox2.driver(7.3f117)@0xe15000
dependency: com.apple.iokit.IOUSBFamily(2.7.5)@0x534000
dependency: com.apple.driver.AppleUSBMergeNub(2.7.5)@0xc13000
dependency: com.apple.iokit.IOAudioFamily(1.6.0b7)@0x9a9000
Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386
can anyone enlighten me? please help. Thank you.
Message was edited by: products7074740

Since my last post 45 days ago I had not a single issue with a program hanging anymore. What I did is to set the standard device for audio playback from the USB Digidesign MBox2 (Core Audio Driver 7.3) back to the Apple Mac Pro Internal LineOut.
I am so happy to finally have a stably running Mac. This is worth a lot.
I am not sure if our problems are really the same.
I don't see any "logs" folder in system/library. And what do you mean by crash ? A complete system halt ? For me it was only individual programs getting the spinning ball of death.
So it seems this issue of programs hanging to death and afterwards the computer not even able to quit the process for shutting down was indeed caused by the Digidesign Core Audio Driver. I must say I am really disappointed with Digidesign software. I have also encountered major bugs in Pro Tools LE 7.1.1, which was the Software bundled with my MBox2. There is one bug where it can happen that after saving and reopening your session, many of the region arrangements are messed up or truncated.
I dont think it is a bad idea to be a little conservative with new features, if this allows your software to be more stable for production. But Digidesign is both: conservative and buggy. Now even with the sound driver, who messes deeply with the system.
I am very disappointed. I bought Logic Studio now. Hope that this will finally make me happy .
Before I figured this out, I had already ordered another set of RAM and HDD. So now when those items arrive, I will have an unreasonable amount of RAM and HDD. However, I am sure it will turn out to be useful really soon.
I am thinking about getting Leopard (OSX 10.5) when it gets released, especially because of the Time Machine Backup Solution. I wonder if I can use my MBox2 there together with Logic Studio 8. Does anyone know, if the MBox2 runs under Leopard already (just curious if it runs at all, don't care about Digidesign approved ... which doesn't seem to mean much).
Regards,
Chri

Help Diagnosing a Finder Crash

My finder crashes every couple of minutes. Here's the contents of the finder crash log, if anyone can help me diagnose (its for an iBook g4 with 10.4.11):
Host Name: jeffsmachine
Date/Time: 2008-09-11 20:14:37.607 -0700
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Finder
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Parent: WindowServer [61]
Version: 10.4.7 (10.4.7)
Build Version: 1
Project Name: Finder_FE
Source Version: 5292900
PID: 256
Thread: 4
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x9002744c
Thread 0:
0 libSystem.B.dylib 0x9fdf7348 machmsgtrap + 8
1 libSystem.B.dylib 0x9fdf729c mach_msg + 60
2 com.apple.CoreFoundation 0x9fcec9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x9fcec2b0 CFRunLoopRunSpecific + 268
4 com.apple.HIToolbox 0x92021b20 RunCurrentEventLoopInMode + 264
5 com.apple.HIToolbox 0x920211b4 ReceiveNextEventCommon + 380
6 com.apple.HIToolbox 0x92066348 AcquireNextEventInMode + 72
7 com.apple.HIToolbox 0x92066138 RunApplicationEventLoop + 132
8 com.apple.finder 0x00008960 0x1000 + 31072
9 com.apple.finder 0x00004f18 0x1000 + 16152
10 com.apple.finder 0x00069ff0 0x1000 + 430064
11 com.apple.finder 0x00069e98 0x1000 + 429720
Thread 1:
0 libSystem.B.dylib 0x9fe1b08c kevent + 12
1 com.apple.DesktopServices 0x909fbe50 TFSNotificationTask::FSNotificationTaskProc(void*) + 56
2 ...ple.CoreServices.CarbonCore 0x9f511740 PrivateMPEntryPoint + 76
3 libSystem.B.dylib 0x9fe17d08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9fe183c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x9fe1ceac pthreadcondwait + 480
2 ...ple.CoreServices.CarbonCore 0x9f511930 MPWaitOnQueue + 224
3 com.apple.DesktopServices 0x909fc4cc TNodeSyncTask::SyncTaskProc(void*) + 116
4 ...ple.CoreServices.CarbonCore 0x9f511740 PrivateMPEntryPoint + 76
5 libSystem.B.dylib 0x9fe17d08 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9fe40388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x9fe401e4 pthreadcondtimedwait + 676
2 com.apple.finder 0x00052850 0x1000 + 333904
3 com.apple.finder 0x0025fab0 dyldstubOpenADefaultComponent + 423872
4 com.apple.finder 0x0004fbf8 0x1000 + 322552
5 libSystem.B.dylib 0x9fe17d08 pthreadbody + 96
Thread 4 Crashed:
0 <<00000000>> 0x9002744c 0 + -1878887348
1 <<00000000>> 0x04ef8158 0 + 82805080
Thread 4 crashed with PPC Thread State 64:
srr0: 0x000000009002744c srr1: 0x000000004000d030 vrsave: 0x0000000000000000
cr: 0x20000000 xer: 0x0000000000000000 lr: 0x0000000004ef7a00 ctr: 0x000000009002744c
r0: 0x0000000004ef7a00 r1: 0x0000000004ed4f40 r2: 0x0000000000000000 r3: 0x0000000004ef9e24
r4: 0x0000000004ed4f80 r5: 0x0000000000000000 r6: 0x0000000004efa108 r7: 0x0000000000000000
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000004efa054
r12: 0x000000009002744c r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000000
r24: 0x0000000000000000 r25: 0x0000000004ef8170 r26: 0x0000000000000000 r27: 0x0000000004efa108
r28: 0x0000000000000000 r29: 0x00000000000

Hi Jeffrey and Welcome to Apple Discussions ...
That is what is called a, "kernel panic" ... go here for help:
http://www.thexlab.com/faqs/kernelpanics.html
Carolyn
Message was edited by: Carolyn Samit

Acrobat 9.4 Crashes, Need Help Diagnosing Problem

I'm running Acrobat 9 Standard (9.4.4 ) on Windows 7 Enterprise 64-bit Service Pack 1. When I choose the File --> "Create PDF Portfolio" menu option in Acrobat I get: "Adobe Acrobat 9.4 has stopped working". Acrobat works fine for just reading PDFs, but it crashes when I try to use "Create PDF Portfolio". I would like to be able to use Portfolios so I'm looking for help in resolving this issue. So far I have:
1.] Googled, looking for others that have reported the same problem. Which was fruitless.
2.] Tried using the Help -> "Repair Acrobat Installation" option. This reinstalled Acrobat, but the problem still existed after the reinstallation.
I'm wondering what log file I might look in to get more information pertaining to the crash when I get "Adobe Acrobat 9.4 has stopped working".
Thank you

I don't have a solution but will add that I have the same problem with Acrobat Pro 9.4.5. I had the problem with my previous XP Professional laptop with 9.4.5 and continue to have the same problem with a new Windows 7 laptop I got two months ago.
With my new laptop I was able to use Create Portfolio one time on the first day I had my new laptop, with Acrobat freshly installed. Next day I got the error message. Had a local admin uninstall and reinstall Acrobat Pro and it worked that day. Next day I got the error message again. Haven't bothered with Portfolios since then.

Safari Crashing Issue - Need Help Diagnosing/Solving

When i use safari, it randomly crashes,
i am not sure of the patterns and i previously thought it was the flash player. i reinstalled that and it kept happening.
so i was wondering what i could do it fix it, like maybe reinstall safari alltogether
(i have the "cooliris" plugin and a plugin called "inquisitor" which changed the search bar theme to blackish if this helps)
this is the report...
Date/Time: 2009-07-02 14:02:13 +1000
OS Version: 10.5.7 (Build 9J61)
Architecture: i386
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Version: 4.0.1 (5530.18)
Build Version: 1
Project Name: WebBrowser
Source Version: 55301800
Parent: launchd [99]
PID: 4240
Event: hang
Time: 6.38s
Steps: 38
Process: Safari [4240]
Path: /Applications/Safari.app/Contents/MacOS/Safari
ADDRESS BINARY
00001000 /Applications/Safari.app/Contents/MacOS/Safari
002d0000 /Library/Google/Frameworks/Gild.framework/Resources/libgild.dylib
002d5000 /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
002f4000 /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0048a000 /Library/Google/Frameworks/Gild.framework/Versions/A/Gild
00496000 /Library/Google/GoogleML/GoogleML.bundle/Contents/Resources/libgoogleml.dylib
004ed000 /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/MacOS/Cooliris
004fa000 /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/MacOS/libpiclenshelper .dylib
00600000 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhance r
00629000 /Library/Google/GoogleML/Modules/SafariSearchResults.googleml/Contents/MacOS/Sa fariSearchResults
0063a000 /Library/Google/GoogleML/Modules/SafariWebHistory.googleml/Contents/MacOS/Safar iWebHistory
0074e000 /Users/michaelowusu-afriyie/Library/Application Enhancers/Menu Master.ape/Contents/MacOS/Menu Master
00788000 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
099c5000 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0ad67000 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0b004000 /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/MacOS/libcooliris.dyli b
0b970000 /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle/Contents/MacOS/ATIRade onX2000GLDriver
0dc34000 /Library/InputManagers/Inquisitor/Inquisitor.bundle/Contents/MacOS/Inquisitor
0dc39000 /Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports
0dc50000 /Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
0dd7c000 /Library/InputManagers/Inquisitor/Inquisitor.bundle/Contents/Resources/Inquisit orCore4.bundle/Contents/MacOS/InquisitorCore4
0ddb1000 /usr/lib/libcurl.3.dylib
0dde6000 /Users/michaelowusu-afriyie/Library/Application Support/SIMBL/Plugins/Afloat.bundle/Contents/MacOS/Afloat
0de8f000 /Users/michaelowusu-afriyie/Library/PreferencePanes/PlugSuit.prefPane/Contents/ PlugSuit Agent.app/Contents/Injected.plugsuit-support/Contents/MacOS/Injected
11112000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
11148000 /Users/michaelowusu-afriyie/Library/PreferencePanes/PlugSuit.prefPane/Contents/ PlugSuit Agent.app/Contents/Injected.plugsuit-support/Contents/MacOS/PlugSuitSupport.dyl ib
121b5000 /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
121bb000 /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
12aa2000 /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
12da9000 /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
1329e000 /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
133fb000 /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
14b5e000 /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
14be3000 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
17eee000 /usr/lib/liblangid.dylib
1a0a5000 /usr/lib/libmecab.1.0.0.dylib
1b623000 /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
ba900000 /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
bab00000 /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

I have had this same problem.
It has been occurring ever since I updated from the Safari 4 Public Beta to the official Safari 4. I even updated the other day to Safari 4.1--but it still hangs and crashes.
I have been sending error reports only half the time it occurs. Usually I can't get past two pages, and it will hang on a page that has a lot of flash or java content--which I thought they had said if there was a problem with plugins in Safari 4, only the plugin would crash instead of the whole application. It seems to be the other way around, unfortunately.
I wish I had Time Machine set up so I could just roll back to the beta version and not deal with it, but I don't have an external drive to do that with.
Funny thing is, I run Windows Vista Business in Parallels--and I have to go to Windows to fix my Mac problem. Isn't this supposed to be the other way around? Haha, it's Vista nonetheless!

Help diagnosing spinning ball / crashes

Hi - looking for help to diagnose a problem with my iMac G5 2.0 GHz 17" (MacOs 10.4.11).
Symptoms are that after a few hours running, the spinning ball appears more & more often till eventually locks up, often with the fan(s) going into overdrive at the same time. Sometimes prior to the lock up the hard drive starts clicking. Once it hits this point the only way to recover is to force power down & restart. Often have to leave the machine alone for a few hours before it will restart successfully.
My suspicion is that it may be the hard drive over-heating or possibly about to fail. I've checked the SMART diagnostics via Disk Utility and Disk Warrior and they both say everything's fine, except once on Disk Warrior when SMART check came back with: "The hard drive's built-in temperature sensor indicates an above normal temperature of 150.8 F (66 C), this might indicate a failure or pending failure that could result in loss of data". I checked again immediately after and it reverted to OK again.
Btw, I had a logic board failure some 2-3 years back. This was replaced by Apple under the extended warranty. I've checked the caps now - they are all pristine. I've also cleaned out all the dust to give the fans the best chance to work.
I've used Hardware Monitor (http://www.bresink.com/osx/HardwareMonit...) to log the temps. This reports three temp sensors: CPU, "Hard Drive" and "SMART Disk Maxtor 7Y250M0 (Y668LJSE)". The last two seem to track each other with "Hard Drive" generally 7-9 degrees lower than "SMART Disk", so I guess one may be a sensor outside the drive and the other on the inside.
Immediately prior to the last failure, the "SMART Disk" sensor had hit 68 degrees C, which was a max since it had been started (although it had hit this temp a couple of times before without locking up). It locked up for 5 mins and when I restarted the iMac, the reading was 73 degrees C.
I've tried adjusting the AppleFan.kext to kick the fans in earlier to keep everything cool (as per http://bitsandpieces.info/MDDFanExtensio...) - going for a 10 degree reduction to default - but it's not obvious that this is doing anything.
So - can anyone give me advice on diagnosis / next steps. Does this sound like a fan problem, a hard disk problem, or something else? And how do I remedy it - should I replace one / all of the fans, replace the hard drive, find some utility to get the fans to run faster (haven't located one yet apart from the kext mod which does not appear to work), or ...?
Any suggestions / advice very welcome.
R.

Hi R
...the hard drive starts clicking...
Needs replacing.
66/73C is toooo high though, check that the hd temp sensor is attached correctly. Some models it can usefully be placed on the drive body, rather than the mounting bracket, avoiding that difference in temps. My 20" used to run the hd sensor at about 55 I think, leading to higher actual drive temps until the sensor was glued in a different spot.
Fans/blades can get pretty crusty inside too, so check that if you haven't already.

Help me diagnose crash on build/format please?

Hi everyone,
I use DVDSP 4.
I have a rather large and complex project that I attempted to build + format. On my first try, it crashed the program. I then made sure there were no updates, trashed the pref file, restarted, and got the same error result.
Then, I loaded a prior version of the same project. The prior version uses the same tracks, the same media. But wierdly, the prior version built + formatted.
I then re-ran the newer version of the project... it always crashes at 60%. When I go back and look at the log, unfortaunetly, it's blank. But I took contemporaneous notes, and the last entry looks like this:
compiling vts #1 [track 1]
preparing subtitles
mux vts011.vob
done
Then it crashes. Do I assume that the prob is with the VOb after 01_1? Or that I should just trash this version of the porject and recreate my changes in the older version? I'm pretty much a beginner at this stuff compared to most of you... so what would you all do?
Thanks!

Hey Ira, how are you?
Take a look at the files in the VIDEO_TS folder to make sure the last file is the VTS_O1 (or anything in the VTS and figure out where the last one that was started/built), then use VTS view to look at what is in VTS_xx and the problem would be there,
That will show which is causing problems, looks like it is VTS_x1, but not sure.
http://dvdstepbystep.com/vts.php
Note that a few things can cause issues, gaps in the timelines, corrupted assets ,high bitrates and others. I notice you have subtitles it seems, and subtitles add to the amount of bandwith being used. If you have not encoded your audio to AC3, that would be the first thing I would try if there are no gaps in the timeline (if you are just bringing in a .mov it will leave the audio uncompressed.) Also generally I encode things outside of DVD SP, including video, for more control.
http://dvdstepbystep.com/faqs_3.php

Can anyone help diagnose what could be wrong with my form?

Hello,
I created this form last year and it was working just great. I emailed it to the main user and he used it successfully for months. His computer crashed and he had to reload stuff. Since then there has been trouble. The forms looks just fine to me. I email it to him - or anyone including myself - or even save it to disk and try to open it and the weirdest thing happens. All the typewritten stuff is gone and all that shows up are the boxes etc.
This (for me) was a complicated form and I have no idea how to diagnose and correct this trouble. I don't understand how it could look fine on my screen - but when I email it and then open the same file all the text is gone. I don't know what I am missing. Any help would be so appreaciated. I know just enough to have created this form and that's about it.
Thanks in advance!
Eileen

Does the main user of your form have Reader or Acrobat? Reader does not save data in the form fields (only view and print) unless the PDF has been Reader-enabled in Acrobat 8 Pro. or Acrobat 9. Also, if the form was Reader-enabled, and the main user did a Save As then the form will no longer be Reader-enabled.

Help Diagnosing Crash

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