HELP! FROZEN NANO

hey my nano is frozen, and NOTHING, I repeat NOTHING I do, unsticks it, I have tried sliding the hold button back and forth, and pressing pause for a gazillion seconds, plugging it in to my lap top, pluging it into the wall, updating itunes ( itunes won't even pick it up when the nano is plugged into the USB)..
I am super mega frustrated because I have only had my nano for two freakin weeks, and I tried online chat support, and it wouldn't let me on, so this is my only recourse it seems, unless I just send it away..
has anyone had this happen? and it's been like this for like 24 hours, and the battery power isn't seeming to go down, well I can't tell because the screen is frozen, it's paused in the middle of a song.. won't it just eventually turn off?
Ipod nano   Windows XP  

Hi Jennyd,
Welcome to Apple Discussions
I am sorry to hear that your iPod Nano is frozen, and that you are unable to fix it. I suggest trying the The Five Rs. If that doesn't work, you might want to drain your iPod Nano's battery completely, and then recharge it till it is full. Usually that will do the trick.
I hope that helps,
Jon
PS When you drain your battery, just let it sit over night or something like that. It might take longer, but it should not have anything on the display when it is completely empty

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