Help I bought pages and cannot find the serial number, it was in a confirmation email I lost whn my computer crashed, Help I bought pages and cannot find the serial number, it was in a confirmation email I lost whn my computer crashed

Hi I bought pages after the free trial, it is on my desktop and I can use it, But cannot get rid of the trial version, it wants my serial number for pages which was lost in a confirmation email when my computers hard drive went down. Need the serial number help!

Laraine,
You could try recovering your email from a Time Machine backup. If you're not using Time Machine, or another backup discipline, this would be a good time to begin.
It's also a good idea to keep such records on a remote server in case of a total disaster where you lose the external disk along with your computer's hd. Dropbox is a good free option.
So, if you find that you're out of luck, it's only a $20 misfortune. Purchase from the Mac App Store and be on your way.
There's one glitch in this deal. You must completely delete the Trial Copy before trying to purchase from the Mac App Store. Use Yvan Koenig's script to uninstall iWork.
Jerry

Similar Messages

  • HT203167 lost some music and cannot find it on my computer.  tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

    lost some music and cannot find it on my computer.  tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

    AlexCarey, I've been having issues purchasing recently and place a number of calls to the support team. On Oct. 5th, and on my own decision, I went into my itunes profile and re-entered my credit card expiration date and security code. (Notice, it is not displayed for safety measures.) Today, I received an email from Apple support verifying if I made changes made to my account. For the heck of it, I logged back into itunes; click "Buy". It's working again after three days of failure. However, diagnosis still displays "Secure link to itunes store failed". Very confusing state of affairs, lately. See my post on "Itunes dilemma"

  • HT1386 I have double and triples of photo's on my iPad. Not all my pics but most of them. I was told that I screwed up in synching with iTunes when I initally set up. How in the **** do I get rid of all the dups? I cannot delete them from my iPad. HELP ME

    I have double and triples of photo's on my iPad. Not all my pics but most of them. I was told that I screwed up in synching with iTunes when I initally set up. How in the **** do I get rid of all the dups? I cannot delete them from my iPad. HELP ME!

    If the shows are in fact still on the pad, they will be found in the videos app, not the music or I tunes app.  Look there and see if they are still there.
    If you don't see them there, go to the searchlight screen ( farthest left home page) and type in the name of one of the shows.  If it is on the pad, hiding somewhere, this will find it.
    If they are not there, they should not be using up space.
    To get them back onto your pad, plug in and sync again.  Make sure you transfer purchases first.   Before you sync, take a look at the video tab in your I tunes, and check what you want and don't want synced.

  • I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?

    I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?

    I am confused. Do you mean you found the music, not the tones, or you can't find either?
    If the former, then this is normal. You can't redownload tones from the Cloud.

  • I have a 160GB Hard Drive in my MBP and use VMWare Fusion and had a 60GB Virtual Machine running Windows XP. Deleted the Virtual Machine and CANNOT find the 60GB space I desperately need!  Anybody out there with a similar problem?  Help!

    I have a 160GB Hard Drive in my MBP and use VMWare Fusion and had a 60GB Virtual Machine running Windows XP. Deleted the Virtual Machine and CANNOT find the 60GB space I desperately need!  Anybody out there with a similar problem?  Help!

    Thanks - Of Course the first thing I checked and did.
    Disc Utility reads as follows:
    Capacity : 159.18 GB (159,182,127,104 Bytes)
      Format : Mac OS Extended (Journaled)  Available : 11.47 GB (11,472,896,000 Bytes)
      Owners Enabled : Yes  Used : 147.71 GB (147,709,231,104 Bytes)
      Number of Folders : 139,540  Number of Files : 511,832
    Activity Monitor(Disc Usage) shows something quite interesting.  Mac HD and Ramanan (Main User) - My hard drive is only 160GB!  Would the retired engineer gentleman please note as well.  Many thanks. Rams

  • I bought a mac book pro in the UK and I now live in another country which is not supported by apple support. I want to contact apple support but I cannot find any telephone number or email to do so. any ideas?

    I bought a mac book pro in the UK and I now live in another country which is not supported by apple support. I want to contact apple support but I cannot find any telephone number or email to do so. any ideas?

    http://support.apple.com/kb/HE57
    And here:
    http://support.apple.com/kb/HT1434

  • I accidentally deleted an Application on my iphone 5 and with it lost important files. How do i get back these files. The last iphone backup sync was after this so I cant even access an older back up as I cannot find them. How do I get back my Lost files.

    I accidentally deleted an Application on my iphone 5 and with it lost important files. How do i get back these files. The last iphone backup sync was after this so I cant even access an older back up as I cannot find them. How do I get back my Lost files.

    On your iMac launch iTunes and at the top next to the Apple symbol click iTunes > Preferences > Devices and tell me what you see. You last sync should be there showing only a device name. If you have an older backup it will be there as well the difference is it will be the device name with a date and time stamp. Sync and backups are two different things and there is a chance iTunes made a backup the first time you hooked up your iPhone 5. 

  • How do I resize the window of pages in the new version? It takes up most of my desktop. I would like to make it tall and narrow, which was possible in the old pages, but I cannot seem to do it in the new version.

    How do I resize the window of pages in the new version? It takes up most of my desktop. I would like to make it tall and narrow, which was possible in the old pages, but I cannot seem to do it in the new version.

    I agree it is a very bad and wasteful design especially for users on small laptop screens.
    You can drag it to whatever shape you want from the bottom left corner.
    Click on the paintbrush to make the Format side panel disappear. However you will need to use that side panel for most formatting.
    Peter

  • I WAS USING I PHONE4 AND MY CAR KIT WAS WORKING PERFECT WITH IT VIA BLUETOOTH(RENAULT GRAND SCENIC 2011) BUT I BOUGHT THE NEW 4S AND EVENTHOUGH I CAN BE CONNECTED TO MY CAR KIT BY BLUETOOTH I CAN NOT HEAR IT ON MY CAR STREO.CAN ANYBODY HELP ME

    I WAS USING I PHONE4 AND MY CAR KIT WAS WORKING PERFECT WITH IT VIA BLUETOOTH(RENAULT GRAND SCENIC 2011) BUT I BOUGHT THE NEW 4S AND EVENTHOUGH I CAN BE CONNECTED TO MY CAR KIT BY BLUETOOTH I CAN NOT HEAR IT ON MY CAR STREO.CAN ANYBODY HELP ME

    Please stop posting in ALL UPPER CASE; it is considered SHOUTING, is harder to read, and is considered rude.
    If you have not yet done so unpair the car kit from the phone, or better yet reset it completely, Forget the car kit in the iPhone, and pair it anew.

  • Macbook pro had to be wiped out and I lost iPhoto (was free on the computer when I first bought it). Re-bought iPhoto but I can't find/get my photos.  Now what?

    macbook pro had to be wiped out and I lost iPhoto (was free on the computer when I first bought it). Re-bought iPhoto but I can't find/get my photos.  Now what?

    Re-bought iPhoto but I can't find/get my photos.  Now what?
    iPhoto stores your photos in the iPhoto Library, by default it is in your Pictures folder. Double-click the iPhoto Library in "Pictures". Did you restore your documents and data, including the Pictures folder from your backup after the drive has been wiped?

  • I have a Mac OS X Snow Leopard.  For some unknown reason the Library application in Finder disappeared and I was using it only two days ago.  Please could someone help?  Thanks.

    I have a Mac OS X Snow Leopard.  For some unknown reason the Library application in Finder disappeared and I was using it only two days ago.  Please could someone help?  Thanks.

    Hi cb-anc!  Thank you for replying to my question.  The Library application has disappeared,not the library folder.  I went into the application a couple of days ago to trash some plist files and now the application has disappeared. I haven't upgraded to Lion but am still on now Leopard.

  • When i try to download iphoto ( wich was already pre installed when i bought my macpro) it says "These apps cannot be accepted on this computer." HELP ME PLEASE!!!!!! thanks MacBook Pro, Mac OS X (10.7.3)

    when i try to download iphoto ( wich was already pre installed when i bought my MacBookPro) it says "These apps cannot be accepted on this computer." HELP ME PLEASE!!!!!!
    MacBook Pro, Mac OS X (10.7.3)

    Hey there! So, I already contacted Mac App Store support several times, the response:
    - "Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
    Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible"
    I answered I really needed it, and if they knew the estimated time it would take to solve the issue. Here's the last response.
    - "According to your previous correspondence, you have not been able to install iLife after reinstalling OS X Lion. I understand that this issue is under investigation, and that you would like to know the amount of time needed to find a resolution. As a fellow iTunes customer, I certainly understand that you need to use iPhoto for professional reasons, and I'll gladly help you to resolve this problem.
    Unfortunately, I am unable to give you the exact amount of time this issue could take. I do assure you that our engineers are currently working towards a resolution. "
    I'm going to an Apple Sotre Genius today, in 2 hours. I'll keep updated!!

  • When printing a list in Address Book, how can I select more than the default Attributes and keep them selected when I print again? I want to print ALL information for contacts so I have email address, notes, phone, company, title, etc all on one page.

    When printing a list in Address Book, how can I select more than the default Attributes and keep them selected when I print again? I want to print ALL information for contacts so I have email address, notes, phone, company, title, etc all on one page. I don't want to have to check off an additional 5 or 6 attributes each time I print out contact information. Is there a way to change the default setting for printing lists, so it is not just "phone," "photo," and "job title?"

    I have a user who wants to do this same thing. I did not find any way either to default the attributes to anything other than what you see the first time. Seems like such a trivial thing, hard to believe they do not allow it. I did find a program for this called iDress but I can't seem to download it from any links on the Internet. Not sure if it is free or not, but it was recommended by a link on the Mac support site.

  • My mini died. bought one used from a friend... all of my songs and books are on my iPhone, and I cant figure out how to get them onto this new computer. this is frustrating. the things i really want are purchases I've made from itunes store... help

    My mini died. bought one used from a friend... all of my songs and books are on my iPhone, and I cant figure out how to get them onto this new computer. this is frustrating. the things i really want are purchases I've made from itunes store... help
    !!!!!

    Hey kevyg3,
    I was able to find an article that I believe will help you move your iTunes purchases from your iPhone over to your new computer:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/HT1848
    Hope this helps,
    David

  • Hi, i created and bought a 74 pages book on iPhoto that costs me around 96 euros. It was delivered with a all 2 pages badly printed. It is not acceptable that there is no quality control at this level of price.I am very disappointed and wo't buy again!!!

    hi, i created and bought a 74 pages book on iPhoto that costs me around 96 euros. It was delivered with a all 2 pages badly printed. It is not acceptable that there is no quality control at this level of price.I am very disappointed and won't buy again!!!
    except this major point i must admit the quality is quite good , but a bick lack of quality control and a customer disapointed at the end.
    On the internet site it is not possible to send it back. So apple doesn't want to take in account that they mail sometimes fail, and want to satisfy their customer, because you have no other choice that accepting it.
    best regards

    Yes it is returnable.
    http://store.apple.com/us/help/returns_refund
    That's for the US, there's a similar one for your country.

  • F.F. keeps telling me i need an ActiveX Plug-in but i can not find one for 3.5.11. This is the first time i have ever had a problem and totally lost here...please help. Jared

    I was going to add some new ringtones to my cell and in trying to listen to the samples i keep getting the Firefox needs to an ActiveX Plug-in would i like to be directed to where it is but nothing there matches....
    == This happened ==
    Just once or twice
    == Every time i have tried to go to site to review ring tones...

    Firefox, and most other browsers except IE, does not use ActiveX. See [[ActiveX]]
    You can try this add-on to see if it will allow you to listen to the ring tones by using IE's rendering engine in a Firefox tab:
    https://addons.mozilla.org/en-US/firefox/addon/92382/
    Note that the support for your version of Firefox is scheduled to end in August 2010 (see info at top of this page: https://www.mozilla.com/en-US/firefox/all-older.html . You may want to consider upgrading to the more current version: http://www.mozilla.com/en-US/firefox/all.html
    Also see:
    http://support.mozilla.com/en-US/kb/Upgrading+to+Firefox+3.6#What_s_new_in_Firefox_3_6_
    http://support.mozilla.com/en-US/kb/Updating+Firefox
    http://support.mozilla.com/en-US/kb/Installing+Firefox
    https://support.mozilla.com/en-US/kb/Custom+installation+of+Firefox+on+Windows
    <u>'''''Other Issues'''''</u>: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
    <u>'''Update Java'''</u>: your ver. 1.6.0.19; current ver. 1.6.0.20 (<u>important security update 04-15-2010</u>)
    (Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
    ''(Windows users: Do the manual update; very easy.)''
    ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
    See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
    Do the update with Firefox closed.
    <u>'''NOTE:'''</u> Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. <u>'''''At this time'''''</u>, the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; <u>'''''at this time'''''</u>, it must be manually downloaded and installed. According to the Java release notes:
    ''"'''Bug Fixes'''''
    ''Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes."'' Source: http://java.sun.com/javase/6/webnotes/6u21.html
    <u>'''Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash)'''</u>: your ver. 10.~~red:0 r32~~; current ver. 10.1 r53 ('''important security update 2010-06-10'''; see: http://www.adobe.com/support/security/bulletins/apsb10-14.html)
    ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
    See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
    -'''<u>use Firefox to download</u>''' and <u>'''SAVE to your hard drive'''</u> (save to Desktop for easy access)
    -exit Firefox (File > Exit)
    -''<u>In Windows,</u>'' check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
    -''<u>In Windows,</u>'' double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
    -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
    *<u>'''NOTE: On Vista and Windows 7'''</u> you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
    *'''<u>NOTE for IE:</u>''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer. See: [[ActiveX]]
    *Also see: http://kb.mozillazine.org/Flash ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]
    <u>'''You '''</u>~~red:<u>'''MAY'''</u>~~<u>''' need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox)'''</u>: your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html)
    ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
    See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
    ''<u>You may be able to update from the Adobe Reader installed on your system</u>'' instead of going to the Adobe site and downloading. Open the Adobe Reader installed on your system (''in Windows, Start > Program Files, find and click Adobe Reader to open''), click Help, click Check for Updates. Allow the download/update to occur. If you use this method, no need to proceed with the instructions below, <u>'''but'''</u> do look at the two bulleted items at the bottom "'''<u>NOTE for IE:</u>'''" and "Also see:". Restart Firefox and check your new version here: http://www.mozilla.com/en-US/plugincheck/
    ''<u>If you go to the Adobe site to download the current Adobe Reader:</u>''
    -'''<u>use Firefox to download</u>''' and <u>'''SAVE to your hard drive'''</u> (save to Desktop for easy access)
    ~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~
    -exit Firefox (File > Exit)
    -In Windows: check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
    -In Windows: double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
    *<u>'''NOTE: On Vista and Windows 7'''</u> you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
    *'''<u>NOTE for IE:</u>''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer. See: [[ActiveX]]
    *Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

Maybe you are looking for