HELP!!!! iCloud synced all contacts calendar etc to both mine and my mothers account due to shared apple id HELP ME!!

Okay so me and my mom have both downloaded the new iPhone update and now she has both her contacts and mine along with my calendar info and more. We both think its due to iCloud seeming as it didn't happen before we set it up. It is a nightmare and we just want it FIXED!. We have tried turning them off individually such as the contacts and the calendar yet they still were there! next we tried pressing the option that deleted them all from iCloud yet it just deleted all of out contacts so we turned it back on.
What is going on??????
I just want her contacts and calendar information GONE i really dont want me texting my nan thinking its my mom cus its written as mom mobile for both mine and hers AAAAH.

You will have to have two separate Apple IDs to keep each of your sets of data separate. I assume your Mom has her own computer and/or Apple ID so you can buy all that music without her knowing about it. Just go to "settings" and then "Mail, contcts, and calendars". Click on the icloud account and remove it from your device. Then create a new icloud account using your Apple user name and ID (assuming it is seperate from your Mom's Apple user name and ID. Your devise should begin syncing just your stuff to your device. This is all predicated (again) on you and your Mommy having separate contact lists, email accounts, calendars, etc. - and MOST IMPORTANTLY - (did I already say this?) separate user names and Apple IDs.

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ITunes 11.1.4 (62) can't find the info button to set up sync for contacts, calendars, etc.

I'm running iTunes 11.1.4 (62) and can't find the info button to set up sync for contacts, calendars, etc.

That option has been removed with Mavericks. Syncing for calendars and contacts etc can only be done through iCloud:
https://www.apple.com/au/support/icloud/contacts/

MiQ Live, free OTA sync of contacts, calendar, etc

There is a new app from Best Buy called MiQ Live
www.miqlive.com/
It will OTA sync your contacts, calendar, memos, tasks, AND media (pictures, vids) to their online site. It's ok if you trust them, and don't care that its Best Buy.
The cool thing is -- it works. I just went on the PC, signed in to my account, and there were all my BlackBerry contacts, etc, AND I can even SMS from the Desktop App.
I know if you are on a corporate BES this is not a big deal, but would be great for those on a personal BIS account who forget to do a wired sync, and your spouse/family and those who are not, for backups of data.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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Thanks for the heads up.
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

I am trying to sync an iPhone - version 8.1.1 with iMac - updated to 10.10.1. It will not sync my contacts, calendars etc. Not sure what i have done that is incorrect .This will be the first time this phone is synced to this computer

I am unable to sync my iPhone to my iMac The contacts, calendars etc are not syncing

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then try to sync the phone. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

HT204053 How can I contact you by email. My and my mothers accounts are mixed.

I just purchased my mother an ipad generation 1 for her 91st Birthday on Jan 18. I set hers up giving her own ID and personal information for her own account. But I had to connect to my wifi since we do not have a modem for her. I recently downloaded a Bingo Bash application and it came up in my name with my payment information? How could this happen? And tonight when I tried to use my ipad 3rd generation, the I D information is mixed up. How do I get my personal information off her account and her information off mine? I gave her her own email and ID-. This should not have happened? I am totally un-savvy with electronics so please explain this simply in laymens terms so I can try to correct this problem and make sure our accounts are separate and not merged together. She wants to learn to do her banking online and I would hate to think what could happen with her very confidential information. If you prefer calling me to help unravel this situation, you may reach me (Sandra Moon) . My mother is Louise Hargis but she cannot hear well over the telephone and I will have help her anyway since she does not have her ipad and has no idea how to use it. I am her spokesperson and can help get my account and mothers corrected so they will not be confused in the future.
I appreciate your allowing me to bring my concerns and I look forward to your assistance. I will not be at home tomorrow, Friday, Jan 11 th, as I have a doctors appointment that will take a couple hours. I should be back by 5:30 and the entire weekend. I have a cell phone but it does not accept text messaging. So you may reach me my email or my home phone.
Regards,
Sandra K Moon
<Personal Information Edited by Host>

You are not addressing Apple here. This is a user to user forum and Apple does not read or respond to these posts. I've asked the forum hosts to edit out your personal information for your own security.
As far as your question, if you are saying that you are getting each other's merged data (such as contacts, calendars, etc.) on your devices then you must have set up both devices with the same iCloud account and ID (in Settings>iCloud). When you do this, any data you sync with your shared iCloud account is merged, and the merged data appears on all devices sharing the account.
To fix this, one of you needs to migrate your data to a new, separate account, then your have to manually delete the other person's data from each of your accounts. To do this, first decide which device will be changing accounts. On that device, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from the iPad, not from iCloud. The iPad that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iPad. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to un-merge the data in the two accounts you will then have to go to icloud.com on your computer and sign into each iCloud account separately, then manually delete the data you don't want (such as deleting the other person's contacts from your account, and vice versa).
As far as the app you downloaded, when you purchased the app it will display what ever Apple ID you have in Settings>iTunes & App Stores on your device. (This is in Settings>Store in iOS 5.) If you are sharing the same ID there and wish to change this, go to Settings>iTunes & App Stores (or Settings>Store in iOS 5), tap the ID shown, sign out, then sign back in with a different ID.
If you want to contact Apple support for help with all this you can do so by going here: http://www.apple.com/support/contact/ and set up a call with them. If your device was purchased new less than 90 days again this will be free. If over that their will be a charge (unless you purchase AppleCare+).

I can't sync my contacts, calendar, etc on my MAC to my new Iphone5s, the icon "info" in the iTunes isn't showing-

I just bought a new iphone 5s to replace my "old" but well loved Iphone4, as i synchronise it with my MAC "everything" went well, except, the icon "info" in the menu bar of my itunes is not been displaid, so i can not download my CONTACTS and CALENDARS, ETC to the new phone. Please can "someone" help me"
Thank you!

michaelrur wrote:
Sorry for bashing on about this. Just called Apple at 1.800.694.7466 and they told me the issue isn't with Mavericks per se but with iTunes 11.1.5.
According the helpful woman I spoke to, no one at Apple knows why Apple decided to remove the ability to sync everything via USB. She hears complaints about the change and knows it makes life difficult for folks.
She also recommended, as you did, to contact www.apple.com/feedback about the change. She says Apple does in fact have a group of people who do read the comments.
Whenever we talk about iTunes, it's assumed we are referring to the most current version, unless otherwise specified.

Problems syncing Outlook contacts, calendar etc with IPHONE?

After trying many options to fix this problem, the following was determined: If you were previously using another type of PDA/Smartphone with Outlook, your IPHONE may not properly sync your calendar, contacts, etc. For whatever reason, there is a conflict. SOLUTION: you need to save/export your contact/calendar info, then completely delete everything out of Outlook, then import back in. I wasnt able to do this w/2007, instead I exported and then made a new user profile (on my computer) and then dragged my saved files there. A minor pain in the a$$, but oh well. Thought I would pass this along, as it has to ******* someone else off as well! Good luck!

I thought I read somewhere that you had to make sure there were no other PDA plugins in Options>Other>Advanced options>COM Add-ins. I think if there is another plugin for a device other than the iPhone, it has problems.

3G won't sync after update. Lost all contacts, calendars, etc.

Since I installed the stupid 4.0 update I can't sync. I get an error message that says "Sync Server and Mobile Device Helper has encountered a problem and has to close". Also "Itunes could not back up phone because session failed".
I am so angry and of course Apple wants me to pay for them to help me with a problem they caused.
I have already uninstalled and reinstalled ITunes. It didn't work. Anyone else have this problem? Anyone know how to fix it?

If you are trying to get your mail and calendar from an Exchange Server (typically corporate e-mail and calendar) or Google Apps / Google Sync (not sure if that is the right name, but it is the Google Service that is also using Exchange) then check out [this Knowledge Base article|http://support.apple.com/kb/TS3398] for a work around. If you are not using Exchange or the Google service that uses Exchange you'll have to keep looking for someone that is experiencing your problem.
Good Luck!

Update of iP3G to IOS4 wiped out all contacts, calendar etc.

Is there any way to get those back?

I've had the same problem, which I posted at <http://discussions.apple.com/thread.jspa?threadID=2529384> Earlier, I tried to retrieve the lost iPhone Calendar data by doing a "restore from backup" in iTunes. First, iTunes restored the data, causing a retrieved Calendar alert to show up onscreen after the phone did a restart. But then, iTunes began syncing the phone again (something I didn't want &, as far as I knew, hadn't set iTunes to do!). Sure enough, when the new sync was complete, the restored iPhone Calendar data had been wiped again.
After this, I checked the backup list in iTunes Preferences: Devices & saw 2 backups listed. Mousing over them, showed they both had the same date & time info, but I guessed the one on the bottom of the list was probably the older version I wanted to restore. So I turned off everything I could in the iTunes iPhone Info page, checked to be sure that MobileMe syncing was off on my computer, then tried the "restore from backup" again--being careful to choose the 2nd backup on the drop down menu that appeared. After the restore, I waited for the phone to restart & was surprised to see iTunes announce that it was starting to sync the phone. To prevent this, I clicked the Eject button next to the phone in iTunes, then ripped the phone out of the USB cradle. This triggered a spinning beachball in iTunes, but the phone was fine, my lost Calendar data was restored, & iTunes eventually got over its sudden ejection trauma.
I'd still like to update iCal on my computer with the restored iPhone Calendar info. But, frankly, at this point I'm afraid to try anymore syncing. I've had so much trouble with my formerly indispensable iPhone since I updated to iOS 4 that I reluctantly switched to another brand of smart phone & now simply want to transfer data from my iPhone to the new device.

I have an iPhone sync'd to my iTunes. My boyfriend has his own iPhone with his iTunes account set up within it. We want to sync his iPhone to my iTunes account on the PC but we wnt to retain everything from both phones and the iTunes account. Help?!?!

I have an iPhone sync'd to my iTunes. My boyfriend has his own iPhone with his iTunes account set up within it. We want to sync his iPhone to my iTunes account on the PC but we want to retain everything from both phones and the iTunes account. Is this possible? Help!

zoe1713 wrote:
Is this possible?
No. If you connect his phone to your iTunes account/computer, ALL iTunes content on his phone will be erased. By design, iPhone syncs or manually manages iTunes content with ONE computer at a time.

All of my contacts, music etc has vanished from itunes. have no idea why? can anyone help. apple replaced my iphone 4 handset today as it was faulty. i did sync the old phone before i gave it back to them. can anyone help?

all of my contacts, music etc has vanished from itunes. have no idea why? can anyone help. apple replaced my iphone 4 handset today as it was faulty. i did sync the old phone before i gave it back to them. can anyone help?

Backup, backup, backup...
T-21 wrote:
Hello.
I did not touch my computer the past week, I've only been messing with my laptop. I had my computer off a whole day. I turn it on, open iTunes, and everything is gone.
Is your laptop a different computer than your computer?
You have two computers?
iTunes is missing everything from which one/both?
I system restore. Everything is gone. None of my podcasts, apps, or music files are there.
Do you mean you reinstalled the system from scratch?
Yes, that tends to delete everything.
Or you restored everything from a backup?
Directions on where to go to download all past purchases?
Selete Store on the left side of iTunes.
Make sure you are signed in.
Click on Purchased on the right side under Quick links to redownlaod your purchases.
Then make sure to regularly backup, backup, backup all your important data .

Will entering my iCloud now overwrite all my contacts, calendar, etc from a fresh phone that's been in use since the 5s release?

When I first purchased the phone the gentleman, just activated my phone handed it to me and that was it. Blank empty bran new iPhone 5s iOS 7 activated. I was stupid enough not to enter my iCloud info immediately but on that day we were rushing around to find the iPhone 5s in stock anywhere Apple had them for my brother so iCloud became a second concern.
But now I'm stuck with the problem of that the phone has collected contacts, pictures, mail, bookmarks, since the release date. I recently updated to 7.0.4 through iTunes I setup as a new phone, as it was the first time hooked into a computer. It took my AppStore account and found a old iCloud account associated with it that I don't use. I told the update not to use iCloud, even though it entered in all the info. I was able to delete this info and I'm back to the sign up in settings for iCloud.
If I were to enter in the right iCloud information now will it purge the data on this phone that's collected data or will it just simply merge the phone and whats on iCloud like the contacts, calendar events, reminders, notes? I have important things that I've collected on my phone and I do not want to lose it.
Will iCloud overtake the phone or will it merge what's on my phone now with what's on the iCloud account to bring them together?
Thank you,
Brandon

Maybe I should just backup this phone before trying merge everything from my icloud with what's on my phone. I just can't lose the data on this phone I've collected. I just want my iPad and iPhone back to the way they always were with icloud.

One Apple ID, two iPhones, same iCloud. How do I get rid of this without losing contacts, calendars etc?

Hi there, hope someone can help.
My mum upgraded about 18 months ago to an iphone 5 and to set it up we used my Apple ID as it was linked to my dads bank card. Had absolutely no problems with this, everything has maintained separate.
However when my mum decided to update to ios7 (and as she is a novice has not backed her phone up since upgrading) At first it appeared that when she updated she had lost all her contacts, calendars etc but this was restored through iCloud.
Now our phones appear completely linked. Eg when I receive a FaceTime call it goes to my mums phone as well.
So is there any way of splitting our iCloud account without having to lose all our data? Especially as my mum has months worth of business meetings. To make it worse we currently live the other side of the country from each other, so going to the Genius Bar seems rather pointless!

Try here > Frequently Asked Questions About Apple ID

I have a feeling this has been up here a lot. I updated ios 6 to my phone with no problems but I also back my phone up. I decided to help the wife out and update hers and something went wrong data lost. All contacts, photos, etc without backup, help.

I have a feeling this has been up here a lot. I updated ios 6 to my phone (4S) with no problems but I also back my phone up. I decided to help the wife out and update hers and something went wrong data lost. All contacts, photos, etc without backup, help.

if you have no back up in icloud or itunes the best you can do is sync with your computer and get back what you can from there

ICloud on my phone, and I want to delete his iCloud account, without losing all my data, including, my apps, contacts, calendar events, music. If I delete his account, will I still have everything saved from before?

My nephew set up his own iCloud account on my phone, and I want to delete his iCloud account, without losing all my data, including, my apps, contacts, calendar events, music. If I delete his account, will I still have everything saved from before deleting his account?? I don't want to lose a single thing...I'm afraid to delete his iCloud account, and risk losing EVERYTHING I have on my phone. Is there another way to save everything without the risk of losing everything from deleting his iCloud account?

Deleting the iCloud account from your phone only deletes the account and any data you are syncing with the account (that is, any data that is set to On in Settings>iCloud). However, when you delete the account you are prompted about what to do with the iCloud data. If you want to keep it on your phone, be sure to choose Keep on My iPhone when prompted. Also, be sure to save any photo stream photos that are not in your camera roll or backed up somewhere else before deleting the account. To do this, open the photo stream album, tap Edit, tap all the photos you want to save, tap Share, then tap Save to Camera Roll.
Deleting the account will not touch any other data on your phone (music, apps, etc.).

HELP!!!! iCloud synced all contacts calendar etc to both mine and my mothers account due to shared apple id HELP ME!!

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