Help!!! Itunes and Quicktime does not open

I already followed the suggestion here on the problems for ITunes and Quicktime suggestions to follow to go to Control panel but does not work and tried to uninstall and install back the itunes with quicktime but still no luck....I am deciding to return the ipod...it is frustrating..Help needed before i finally return this !!!!

rafaella,
So you have tried the steps in this thread?
http://discussions.apple.com/thread.jspa?messageID=3482546#3482546
Generik

Similar Messages

  • Itunes and quicktime will not open properly

    My itunes freezes when opening and quicktime say there is a run time error. I have uninstalled everything and quicktime does not go away. then re-installed both and they still do not work. not sure what to do.

    I have uninstalled everything and quicktime does not go away
    what's the precise wording of the message that you're getting when you try to launch itunes?
    what is the wording on the message that you get when you try to uninstall QuickTime?
    (include error message numbers if you're getting any.)

  • Itunes or Quicktime does not open !!!

    Ok I frist tried to upgrade my previous Itunes 6 to Itunes 7.0.1
    Then after downloading and everything I try opening Itunes
    Next I get the Lisciencing Page (agree-decline)
    After that nothing happens ...
    Itunes would just have its arrow pointing at it ... and I would have to force quit
    Then I read I needed a higher version of Quicktime - So I beleive that the problem is the Quicktime ....
    Download QT 7
    From here the Quicktime does not even open anymore ....
    Mess with a couple things install reinstall ... take the itunes recipt out of the library ad such but still does not work
    So I decide to straight re install my Mac OS from the ground up ....
    Back Up everything
    Install everything ... download itunes 7.0.1 quicktime 7
    It works ...
    From here i decided to drop my music i saved on an external hard drive ...
    Now whenever I try to open Itunes ... Itunes does the same thing from where I tried to fix ...
    It Doesnt open just sits on the dock .... forcing to quit again ...
    SOMEONE PLEASE TELL ME WHATS WRONG ...

    What system software does your computer have?
    Your info says 10.0.x, but that can't be true if you previously ran iTunes 6.
    If you did an Erase and Install or an Archive and Install, you should not have problems when you're at least running OS X 10.3.9.
    You may read Mac OS X 10.3.9, 10.4: Some Apple applications don't open to see if it applies to your situation.
    Hope this helps.
    M

  • ITunes and QuickTime will not open

    I upgraded to iTunes 7.0.1 and the installation went fine. However, when I try to open iTunes by double-clicking on the desktop icon, a page pops up for less than a second and then goes away. I think the page might have something to do with a license agreement. I get no error messages. I also tried to open QuickTime to see if it works, but it does not. When I try double-clicking on the desktop icon, a page (different than the one that pops up for iTunes) comes up for less than a second. No error messages for QuickTime come up either. What can I do to get my iTunes and QuickTime to work?
    Dell Dimension 8200   Windows XP  

    ... i think i might have already replied to you in a different thread, BNT ...
    ... but just in case i haven't, those are classic symptoms of a Qoologic adware infestation on a PC. the free trial version of Ewido has been catching and killing that for most folks:
    ewido anti-malware download

  • ITunes and Quicktime do not open anymore.

    Hello, I have used iTunes and Quicktime for a long time and recently I updated my Quicktime software to the latest one. Now neither iTunes nor Quicktime open and no message come up after attempting to open either. I double-click, the hour glass comes up and then goes away, with nothing resulting. Please help me if you have the time. Thanx.

    I was having this problem and found out about ewido, which is an anti-melware. The melware virus is causing this corruption with some itunes files, and ewido cleaned up several cookie files. My itunes is up and running for now until I go bck to itunes and pull up a file or download anything.
    You can find it at ewido.net, and it is free to download.
    Apple or itunes sure needs to get this corrected. Hope this helps you.
    HP   Windows XP   Using DSL for internet access
    HP   Windows XP   Using DSL for internet access

  • Both ITunes and Quicktime will not open

    I can't open either ITunes or Quicktime. Each time, I get the iTunes or QuickTime Player "has encountered a problem and needs to close. We are sorry for the inconvenience." I tried repairing both, was able to uninstall & reinstall iTunes but still get same error. Quicktime would not uninstall, removed it through Windows Install Clean Up, cannot re-install.
    Here are the errors:
    AppName: itunes.exe AppVer: 7.6.2.9 ModName: quicktimestreamingauthoring.qtx
    ModVer: 7.4.5.67 Offset: 0001685c
    EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.4.5.67 P3 : 47edaedf
    P4 : QuickTimePlayer.exe P5 : 7.4.5.67 P6 : 47edaedf P7 : 0000130d
    P8 : c0000409 P9 : 00000000
    And the one during the Quicktime install:
    Error writing to file: C:\Program Files\QuickTime\QTSystem\QuickTimeStreaming.Resources\ QuickTimeStreaming.Resources.qtr
    Verify if you have access to that directory
    Please help! I am pulling my hair out!

    I wish I had an answer for you; all I can say is, you're not alone. I've been unable to open iTunes (7.6.2) all day, and after reading your post, I tried QuickTime: yep, it only crashes, just like iTunes. FWIW, here's what I tried: restart, repair disk permissions, CD start, using Time Machine to restore iTunes 7.6.1 (now I have both that and 7.6.2, but neither works), calling Apple tech support (they want $49 to see if they can come up with something else).
    Also FWIW, this problem started this morning; last night, I upgraded Safari (3.1.1). I don't know why there'd be a connection, but...?

  • HT4236 Ever since I got the iTunes upgrade, iPhoto does not open and take the photos from my iPhone.  I have the older version of iPhoto, so Photo Stream does not work.  Can you please help?

    Ever since I got the iTunes upgrade, iPhoto does not open and get pictures from my iPhone.  How do I fix this?  Thanks.

    You can stop new photos being automatically added to Photostream in iPhoto from iPhoto preferences > Photostream.

  • When iPhone is connected to PC, it shows in itunes but Autoplay does not open for me to copy photos. I tried the Control Panel, changing Autoplay settings but no use. I use a Windows Vista. Please help! All my little ones' pictures are on my iPhone 3GS

    When iPhone is connected to PC, it shows in itunes but Autoplay does not open for me to copy photos. I tried the Control Panel, changing Autoplay settings but no use. I use a Windows Vista. Please help! All my little ones' pictures are on my iPhone 3GS.
    I tried hard reset on my iPhone. I tried restarting laptop and iPhone. I tried a different laptop. I tried removing driver and reinstalling from Device Manager but did not find a driver other than "Apple Mobile Device USB Driver" under "Universal Serial Bus controllers" which I heard shouldn't be uninstalled.
    Anything I haven't tried?
    HELP!

    A bit confused by your statement
    bcboarder wrote:
    . I do not understand why the music is clearly on the Ipod but wont reconize it anywhere.
    Are you seeing your music listed in the iPod screen, or in Win explorer as in your earlier post?
    I can see all the songs in my Edrive>al's Ipod> Ipod Control> Music folder.
    A corrupted iPod database, will report zero music used, and have your music size reported as others, so you wont see the music in the iPod screen. Sorry, I thought there was some hope for you with iPodAccess, in recovery of the corrupted iPod database with your ratings.
    You can try to borrow and  use the Mac Disk Utility ->First Aid ->Repair.
    Of course, if your iPod Hardisk is in a bad state, from the Disk Diagnostic report, then all my suggestion are futile.

  • My iphone automatically locked and it does not open again,but if u call the sim that was inserted you will hear that it was active,so please help me how to open my iphone 4,no display appeared if you touch the switch button

    my iphone automatically locked and it does not open again,but if u call the sim that was inserted you will hear that it was active,so please help me how to open my iphone 4,no display appeared if you touch the switch button,

    Hello arlyn-cavite,
    If the screen is not showing anyting when you press any of the buttons you may want to try these steps.
    From article iPhone: Hardware troubleshooting http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Take care,
    Sterling

  • I am running a TRIAL VERSION of Adobe Photoshop CS6 Extended and Bridge does not open.  Help?

    I am running a TRIAL VERSION of Adobe Photoshop CS6 Extended on MAC and Bridge does not open.  It did open when I first downloaded it - but now a black question mark is over the BR icon and it does not open up.  Any ideas from anyone? 

    Hi Steve -
    I just thought it was interesting and helpful to me to learn that the icon for Bridge does not appear anywhere.  Not in Application Folder.  Not in the Finders Directory Files.  I see your point - if I could locate that icon - I'd be set by dragging it onto my DOCK and launching it from there. 
    So - I'm assuming I need to uninstall CS6.   Please list all the steps for me to uninstall so that I don't miss any CS6 files. 
    When I search in FINDER for CS6 uninstall- I see two icons -  red adobe "UNINSTALL ADOBE PHOTOSHOP CS6" (both files are identical)  Under KIND they both say Alias - with two different dates they were last opened (in November - few minutes apart).  Is that what I use to uninstall completely all the files related to PS CS6 Extended as well as Bridge? 
    Do I need to DEACTIVATE ANYTHING ANYWHERE? 
    DOES ANYTHING NEED TO GO INTO TRASH. 
    I just want to make sure 'everything' related to CS6 Extended is off my computer and out of all the files.  In the event i want to re-install - naturally I don't want to run into any conflicting 'issues'.
    Do you think if I reinstall I will run into this same problem again (BR not launching)?  Is there anything I can do to prevent it?  I note on the forums - going a few years back - that there have been a lot of issues related to this same problem - even in other versions of the Creative Suite.  Is Adobe doing anything to rectify this problem for us Photoshop CS Suite lovers or is all their focus just going into CC? 
    Thank you so much for trying to help me resolve this issue.  It is very frustrating to have an Adobe product that is not completely functional.  Especially when the Creative Suites are so expensive.  I appreciate all the time you've put into this issue. 
    Carole

  • App hung on "waiting"; during update, I lost my wifi connection; now cannot delete to reinstall (no X), syc does not help; itunes store says it is installed and I cannot reinstall; deleting from itunes and synching does not remove "hung app"; HELP

    App hung on "waiting"; during update, I lost my wifi connection and the app hung; now cannot delete to reinstall (no X), synching does not help; itunes app store says it is installed, therefore I cannot reinstall; deleting the app from itunes and synching does not reinstall the app on the ipod; the app developers have not helped and told me to check with Apple (which I am doing, since I am past my 90 day tech support). Hoping someone can help with this hung "waiting' app problem.

    - First try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next download the app on the computer and try to sync.
    - Last, restore from backup.

  • My ipod touch 4 camera icon has disappeared and even does not open in any applications.. have restored it and its running on 4.3.5 not jailbroken pls help??

    my ipod touch 4 camera icon has disappeared and even does not open in any applications.. have restored it and its running on 4.3.5 not jailbroken pls help??
    it does not even appear in the search bar

    Is the Camera turned on in Restrictions?  Go to Settings>General>Restrictions.

  • Hello.  I am receiving "error codes" when trying to dowload songs.  It charges me but the songs never download and I have restarted itunes and it does not automatically start downloading as instructed online.  Help?

    Hello.  I am receiving "error codes" when trying to dowload songs.  It charges me but the songs never download and I have restarted itunes and it does not automatically start downloading as instructed online.  Help?

    I don't know exactly what they said b/c they are nolonger on my screen.  It said something to the effect of "incomplete dowload, there was an eror during the dowload of *Song*".
    The songs purchased were showing in my purchased list with an "exclamation point" by them, which I believe indicates the download was incomplete.  I restarted iTunes and the songs are no longer on my "Purchased list".
    I was still charged after restarting iTunes

  • Received this error message when starting iTunes and reinstalling does not resolve it:  The registry settings used by iTunes drivers for importing and burning CDs and DVDs is missing.

    Received this error message when starting iTunes and reinstalling does not resolve it:  The registry settings used by iTunes drivers for importing and burning CDs and DVDs is missing...
    Can I uninstall existing iTunes without losing my media library?  and then install fresh to fix this problem?

    Hi there kweitkamp,
    You may find the troubleshooting steps in the article below helpful.
    iTunes for Windows: "Registry settings" warning when opening iTunes
    http://support.apple.com/kb/TS3299
    -Griff W. 

  • Itunes or quicktime will not open

    I just purchased ipod and I downloaded itunes. at first it worked correctly, then it stopped opening and quicktime will not open either. I have tried re-installing numerous times to no avail. All the error message says unknown error send or don't send to MS. I am starting to get frustrated over this. It has taken up so much time. CAN SOMEONE PLEASE HELP ME????

    Hi Dave. Many thanks for your response. I uninstalled iTunes and Quicktime and then reinstalled them and now I can open iTunes. I now have another problem. The music that is on my iPhone that was imported from my iTunes prior to resetting my Mac seems to be unavailable for me to play. It doesn't show up on my iPhone when it's not connected. But when I connect it to my Mac all the songs show up under the music tab of my iPhone but they are all light grey and when I click one an exclamation mark appears next to it. I've tried authorizing my account but that doesn't do anything.
    If you have any idea what the problem could be I would really gratefull.

Maybe you are looking for

  • How can we create credit memo with reference to INV

    Hi, Pls tell how can we post credit memo with reference to Invoice which is posted through SD. Is there any use with reference to field in T.Code FB75. Thanks in advance, Padmaja

  • Mail unexpectedly quits when launching

    My mail quits when I try to launch. Usually it gets to the point of connecting to my mail server, and then dies. I have tried repairing permissions, disk repair, and tech tool. I have downloaded and reinstalled the combined update Here is a snippet f

  • Motion 5 crashes on opening compositions

    When trying to manually add a key frame to text in the properties tab (if I remember correctly) the user interface lost part of its visibility (buttons, the timeline and other GUI parts disappeared) and the program became unresponsive. After restarti

  • How to do the hard recovery for exchange 2010 (No Restore.env generated)

    enrollment:Windows server 2008 R2, exchange 2010. I want to test the fundamentally of eseutil /cc so I backup the exchange database by Using the Windows backup, then I restore the database, and no Restore.env be found.But  I found I can run the eseut

  • How to remove the last new line in text area ?

    I have a calculator Applet that shows the calculation in a text area. if i enter 2+6, the text area shows 2+ 6 and i have a clear last button, which deletes the last entry by user. in the example above, one hit of clear last, deletes 6. another hit s