Help me order a book, please!

I am trying to order an ibook for my brothers wedding album, however it keeps rejecting, when i viewed it in the PDF file, the pics are cut off and not in the same format I have made the book in. How do I fix this so I can order this book?

My photobook is rejected as well. I’ve restarted the computer, updated the software, closed other applications like it said in the mail I got from Apple Print Products Support. In preview or PDF there are in fact some distortions. So I tried to make photobooks of other photo’s on another account on the same computer. Same thing. I even tried it on another computer in the house with about the same configuration. Also on this machine the pics were partly distorted, but in a different way. On both machines I use iPhoto '11 in Mac OS 10.7.2. I turned off the internet connection when I made the previews. Today I did a little test on my computer at work which runs an older version ('09) of iPhoto in 10.5. I haven’t tested it enough but it appeared there were no problems.

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HT204364 Help on Ordering Photo Book

I submitted a 62 page photo book for publication and after paying and, thereafter, gathering done, the order seems to get stuck in download at about the 1/2 way mark (according to Apple's completion bar graph; I know not necessarily accurate). Left it going 2x overnight and still stuck in the morning. Checked for updates to software. Turned compueter off and tried again. My internet speed is good. I have ordered photo books in past and orders were completed without a problem. Thoughts?
By the way, it seems ridiculous that I can't ask Apple these questions for free when I am spending money to purchase products from them (I have three books for holidays lined up). Is there a way when the problem is a purchase problem and not a computer problem?

Here are a some other tricks that helped users get their books ordered. Maybe one will work for you:
First:
crowland1066
Re: book upload fails
Nov 30, 2013 3:02 PM (in response to pablo123)
Just got off the phone with apple support. If the photo book completes the assembly process but fails during the upload process the problem is in their overloaded servers.They just started a free shipping promotion for the holidays which has increased the traffic dramatically. I bought a calendar a week ago and it went right through. I'm going to try again during less peak times.
Next:
Here's a fix that worked for some users:
Make sure this checkbox is checked in the System/Sharing preference pane:
If it is, uncheck it and then recheck and try ordering again.
And lastly:
Quit iPhoto.
From the Finder menu bar, choose Go > Utilities to access your Utilities folder (or press Shift-Command-U).
In your Utilities folder, open Keychain Access.
Find the "NetServices" entry in your Keychain Access window.
Select the "NetServices" entry and press the delete key.
Reopen iPhoto and attempt to place your order again.
You should be prompted to enter your account information if you deleted the Keychain entry successfully.
After entering your account information, you should be able to complete your order.
Happy Holidays

HELP WITH ORDERING A BOOK

I've been using iPhoto successfully for a while, and like making and ordering books.
My MacBook had a problem and the IT Manager sorted it - but everything was re-installed.
All is fine, but I'm trying to order a book, and when I click on the BUY button, nothing happens.
I've checked Preferences, registered on my account etc. I have no idea how to connect my book to the ordering facility. My internet connection is working.
Any ideas?

Welcome to the Apple Discussions.
registered on my account etc.
Does that mean you went online and re-entered all of your Apple account information?
First try deleting the iPhoto preference file, com.apple.iPhoto.plist, that resides in your User/Library/Preferences folder, launch iPhoto, reset its preferences and try again.
If that doesn't help, log into another account on your MBP, create a test library if there is no library there, create a quick test book and try the Buy button. You can abort the purchase process if the Buy button is working.
If the Buy button doesn't work in the other account a reinstall of iPhoto is warranted. To do so you'll have to delete the current iPhoto application and all files with "iPhoto" in the file name that reside in the HD/Library/Receipts folder. Now reinstall iPhoto from the disk it came on, apply the latest updater and try again.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier versions) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. There are versions that are compatible with iPhoto 5, 6, 7 and 8 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
NOTE: The new rebuild option in iPhoto 09 (v. 8.0.2), Rebuild the iPhoto Library Database from automatic backup" makes this tip obsolete.

TS1424 I ordered a book on my Ipad this a.m. and I kept getting my security number on my credit card was invalid. I tried 3 times. Now the card co. says I was charged for 3 books. I want one book but I do not want the other 2. PLEASE HELP!!!!

I ordered a book on my Ipad this a.m., while doing so I kept getting that my security code number on the back of my card was invalid. I tried three times to get it to work. When I called the credit card company I was told the book was ordered three times. Can you please remove two of those books from my credit card?

Apple itself does not respond to questions on the Apple Support Communities forums. Responses come from other Apple product users like yourself.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

I am trying to order a book, I keep getting the same error message," A network error occurred while processing your order, please check your network connection and try again"

I am trying to order a book with iphoto, I keep getting the same error message.
" A network error occurred while processing your order, please check your network connection and try again"
I get the billing part up, it has even uploaded my jpegs but at the final process, I get the same message.
I have ordered two books a few months ago without any problems.
Now I keep getting the same message either half way into
the order or at the final hurdle after the images have been uploaded.
Any ideas?
My shared Network has been fine and that does'nt seem an issue.
Help.

Try again in a couple of hours - sometimes it is a temp condition
LN

I added a contact to my iphone 4s and when I did a sync manually it is not showing up on my MAC in address book - please help....I checked off sync all contacts in iTunes - does it only work one way from computer to phone?

I added a contact to my iphone 4s and when I did a sync manually it is not showing up on my MAC in address book - please help....I checked off sync all contacts in iTunes - does it only work one way from computer to phone?

Is it because the new itunes looks different.
View > Show Sidebar
Then it should work just the same as on your old computer.

HT4059 Can someone help??? I pre-ordered a book in Ibooks and now it is stuck in downloading mode

Can someone help??? I pre-ordered a book in Ibooks and now it is stuck in downloading mode

Hello heidi67,
We've an article that can help get the download resumed.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
Cheers,
Allen

Help. Need iPhoto Book Specs / Anyone who has order a book or knows?

I'm getting ready to scan my color photos and then place an order for a iPhoto book. I'll set my scanner to decrease or enlarge (75%..100%.. 200%) for whatever size I need. I need to know the specs the photos should be scanned at for max quality and / or the order requirements.
300 DPI CMYK TIFF? (regular offset printer specs)
72 DPI RGB JPEG?
Or other?
Does it matter if it's a TIFF or JPEG? Tiff's can be uncompressed so perhaps better quality, but larger file size to send when ordering a book.
Is there a max about of total megs the book can be or not be for it to be accepted when ordering? Is there a max meg size that I need to stay under for each image?
I'm not looking for a long theory on dpi and ppi, I know all that, just need to know the requirments for these iPhoto books. I'm almost certain it's the first, offset printer specs. Just want to double check before I scan.
Thanks.

Yes. 300 DPI is the standard for printing on an offset press. So is CMYK. I'm positive the printing company that Apple is using is converting the .pdf files to a CMYK profile that matches their printing press. This is the only way for them to make the 4 color plates. If you look at an sRGB image on screen it may look great but when printed in CMYK, as the books are printed, it might look darker.
See this Apple help:
http://docs.info.apple.com/article.html?artnum=93298%22
To test this, open an sRGB image in PS and go Image > Mode > Convert to profile. Select US Sheet Fed Coated or US Web Coated. You can see how the color shifts. Usually CMYK is darker than RGB. Dark details in an RGB image that looks acceptable can get muddy when printed on an offset printing press in CMYK.
From what I've learned in graphic arts, printers suggest if you're concerned about color shifting, then do the image correction in CMYK and placing images in your document in CMYK. That way you have a better representation of what the final image will look like once it's printed. (aside monitor calibration) This is the standard procedure that I'm familiar with when working with images that will be printed in brochures and catalogs and so on.
Questions:
How did you find out that the images MUST be sRGB?
What would happen if you used a corrected CMYK image?
Did you compare your actual sRGB image to the final printed book and see if there was a color shift?
The reason for my concern is that I have some old photos that have bad shadow detail and color shifted with age. In sRGB they look okay but when they get printed on the CMYK press I'm concerned they might get muddy in dark areas. This is why I wanted to correct them in CMYK, get them to look good, then place them in the book.
Comments?

Very pleased with ordered hardcover book

I just wanted to post that I received my first hardcover book from Apple yesterday, which I created in Aperture 1.5.
After reading a large # of postings on this forum regarding less than stellar results seen by others, I wasn't sure what to expect. There are many reports of the cover photo looking good, but the pages looking poor (washed out, faded, etc). I decided to try one for myself.
What I found was that the book's colors were absolutely beautiful, and matched my system (fully calibrated display, etc) perfectly. The overall quality of the cover, paper, etc are excellent and I would certainly not hesitate to create/order another book.
This is the first book I created/ordered and is a 99-page hardcover, so I had my fingers crossed that the money ($100 plus shipping) wouldn't be wasted. I can honestly say that it exceeded my expectations.
I just wanted to share my 2-cents for others who may be sitting on the fence with similar hesitancy that I originally had.
best regards,
Tom

Hi,
Regarding calibrating your display, there are probably a lot of posts on this forum, or even on www.dpreview.com (great site for digital photography, and its forums) that probably go into a lot of detail with many different suggestions on hardware options, etc... If you do a search on "calibrating displays" I'm sure you'll find enough info to keep you busy for quite some time
For my display I use a "Monaco Optix XR" setup (calibration hardware/software) which is pretty straightforward to use. In essence, you attach the calibration sensor to a USB port of your computer, launch the software and it runs through a series of different different color patches on the display and uses the sensor to "read" the colors. From this, it creates a new "profile" which you then re-name and store in the profiles directory on your system. This new profile is then referenced on the system for all color management related items. That's a really simplified, high level description of what really happens under the hood, but for most users the process is pretty easy to follow. Most systems give very good step by step instructions on how to use them.
The link to the Optix XR can be found at:
http://www2.chromix.com/colorgear/?-session=SessID:4A4B1D1A0a0f820F7Dmkt2DE08A7
Good luck, and hope this helped.
Tom

This Apple is acting like a PC-----ordering a book problems!!!!

I am trying to order a book from iPhoto 09. It assembles the book, then starts uploading the book. After uploading, I get: "An unexpected error has occured. Please try again later" I have tried "later" to no avail. I even went to store.apple.com and tried rentering my 1-click account info. NO HELP!!!!! I have the latest updated most recent iPhoto version. I must say this is VERY annoying. I really don't want to call Apple......I've had about enough of their "help"(mostly 20 somethings that say "like" entirely to much and who recommend a fix by downloading some pirated software off the net.) It's almost 2am and I'm off to bed before a 24" iMac goes out of my window!!!! Someone please help!!!!

Welcome to the Apple Discussions. How long has this been going on and when did it start? It could be a server side problem and not on your end. I've gotten that message a couple of times and only time would fix it, i.e. wait for the server to fix the problems and try again later - sometimes a day or two.

IPhoto 6 and 8--I can't order a book because of an error message...

Please Help! I have a deadline to meet.
Whenever I try to order a book, I get: "Please check your network connection and try again"...My network connection is fine. I am experiencing no other connection problems except with ordering books from iPhoto.
An old thread suggested if my clock is wrong, that may be the problem. My clock is fine.
I upgraded from iPhoto 6 to iPhoto 8. Still the same problem.
??Why doesn't iPhoto recognize my connection?? (... and no, its not a dial up)

Often that's caused by damage to one of the other software components.
I'd try the following document first:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
(If you're running XP, there's a link to the equivalent instructions for that OS in the document.)

Trying to order a book and getting message "Unavailable Images Detected in Book" How do I fix

I am trying to order a book for a Holiday gift. It is giving me the following message:
Unavaible Images Detected in book
One or more of the images in your book are not presently available at full resolution. Please reconnect to these files by mounting the volume(s) containing the original images.
I have read a bit about doing this through Reconnecting to an offline refenced image and tried this with the majority of the images that I am having trouble with but after I hit done I get the same picture again that is casuing the issue. All of the pictures have been improted via dropbox, emails, scans, or a portable drive. None of the pictures that came directly from my camera are the issue.
How do I fix this? I do not understand the way in which Aperature files or stores my pictures. Do I need to relocate them to an Aperture file somewhere? Can I export a version into Apertures file to then put that newer picture in my book?
How can I import pictures better for the future so this doesnt happen again?
Thanks, Trina

Trina,
you are saying, only the images from Drop box, email, etc, are missing:
All of the pictures have been imported via dropbox, emails, scans, or a portable drive.
What were the settings you used when importing? i.e. the "Store Files" pop-up menu in the "Aperture Library" brick of the "Import" panel.
Did you move the image files into your Aperture library, picked a folder on your system drive, or did you pick "In their current location"? With the last setting, your images will be only available, if the drive is connected, where you imported them from, and if no other application moves them around. Do not use "In their current location", if you are importing from a drive, that you want to remove again, or when you are importing from the network, from your drop box folder, or from Mail.
Can I export a version into Apertures file to then put that newer picture in my book?
You cannot export versions, if the referenced file is missing. First you need to reconnect (again).
To fix this, locate the original files you imported (in your Dropbox, in your Mail), reconnect them again like you did before, and then let Aperture move them to a safe place on your system drive. You can either use the "File > Consolidate Original" command (this will move the files into your Aperture library) or use "File > Relocate Original" to move them to a folder on your system drive.
I do not understand the way in which Aperature files or stores my pictures.
Perhaps Kirby Krieger's excellent User Tip will help you to understand Aperture's filesystem better:
The Well-Trod Path: a Beginner's Guide to how Aperture's major parts inter-relate
Post back, if we can give more help.
Regards
Léonie

Ordering a Book

Every time I hit the button, order book, it uploads all the info and then tells be "Your account has been changed. Please review billing information and approve it." I have done this four times. I have quit iPhoto and restarted it. I had this same problem last March when I ordered a book and FINALLY talked to someone at Apple. They had to order it for me. Now it is happening again. When I called, they told me to check online at Apple Support. When I try to enter a request for help, it wants my device and whether I have AppleCare. I just want to order a book. Any ideas?

Thanks. Now I remember that even though nothing has changed on my account, I have to change something even though I am entering the same information that was there to begin with. This happens, I think, when I switch from sending to the primary address to another address. I wish they would fix this.

TRYING TO ORDER A BOOK AND VERY FRUSTRATED!!

CAN ANYONE PLEASE HELP ME??? i have been trying to order a book with the travel theme and i keep gettingthe "cancelled order" email. i ordered one with the water color theme and it went in fine. i want to order this before i leave on saturday. it was supposed to be an xmas present.
i did get rid of the page numbers. i don't understand the font thing. can someone walk me through what to do?

Hi girlpilot,
I have never ordered a book, so I can only point you to this Apple document.
Hopefully someone else will come along and help you.
http://www.apple.com/support/iphoto/books/easysteps/
Lori

I've created a photo book in iPhoto on my iPad. When I go to order it, it says that "Your Book contains Empty Photo Frames" but when I check each page, they all have photos. How to I order the book?

I've created a photo book in iphoto on my ipad. When I try to order it (by clicking the price of the book in the top right corner) it says that Your book contains empty photo frames - add photos to the empty frames, or change the page layout to include fewer photos" but when I look at each page, there are photos in all the frames. What do I need to do to order this book??????
Thanks so much for any help offered!

It doesn't appear under the iPad device on the left-hand sidebar of iTunes, you need to select the iPad device on the sidebar and then select the Photos tab on the right-hand side of iTunes e.g.
And then on the right-hand side :

Help me order a book, please!

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