Help, My iphone can't load any of the downloaded application ever since i updated my phone last night through itunes!! And its telling me that it is error 1004!
HELP!! My iphone 4 can't load any of the downloaded application such as Facebook and games etc ever since i updated my phone last night through itunes and it indicates that it has an error 1004.
Anyone has any idea how to fix this ?
If the error occurred during the update you need to redo the update, as it corrupted something on your phone. Knowledge Base article http://support.apple.com/kb/TS1275 says:
Error 1004 and 1013: This error may be the result of the connection to gs.apple.com being blocked, redirected, or interrupted. Adjust your hosts file or security software to ensure that connections to gs.apple.com are not blocked. If the issue persists, try restoring on another computer with a known-good connection. If this restore is successful, you will need to contact whoever supports your install of the operating system and security software installed on your computer for assistance. If your hosts file redirects requests to gs.apple.com, you may choose to follow Can't connect to the iTunes Store, in the "The 'hosts' file may be blocking the iTunes Store" section.
This usually happens if you have used a hacking program like Tinyumbrella on your computer sometime in the past.
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0/1If the error occurred during the update you need to redo the update, as it corrupted something on your phone. Knowledge Base article http://support.apple.com/kb/TS1275 says:
Error 1004 and 1013: This error may be the result of the connection to gs.apple.com being blocked, redirected, or interrupted. Adjust your hosts file or security software to ensure that connections to gs.apple.com are not blocked. If the issue persists, try restoring on another computer with a known-good connection. If this restore is successful, you will need to contact whoever supports your install of the operating system and security software installed on your computer for assistance. If your hosts file redirects requests to gs.apple.com, you may choose to follow Can't connect to the iTunes Store, in the "The 'hosts' file may be blocking the iTunes Store" section.
This usually happens if you have used a hacking program like Tinyumbrella on your computer sometime in the past. -
HT3621 I purchased itunes and its telling me to contact itunes support need help to register my ipod
I purchased itunes..im trying to register my ipod and its telling me to contact itunes support i need help?
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The App Store and iTunes takes ages to load, sometimes it is quicker without internet!!
I could get onto both of those apps quickly with the previous download, i current have iOS. 6
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You can tap or click on the heading below and read Apple's take on the issue. I really don't hold out much hope though that his kb article has any more to offer to you, but I am out of ideas now.
Can't connect to the iTunes Store
support.apple.com/kb/TS1368
Sep 21, 2012 – You may be completely unable to access the iTunes Store on your computer or iOS device. You might also see an alert message similar to one ... -
TS2755 Ever since I updated my phone to iOS 7 I cannot send or receive iMessages. How can I fix this
I updated my iPhone 4 a few weeks ago to iOS 7. Ever since I did that I cannot send or receive iMessages. How can I fix this???
Try powering the iPhone off and back on. If that doesn't help, go to Settings -> General -> Reset and reset the Network Settings. Reports are that one of those two steps have cured problems with iMessages for many people.
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Hi Hannyann11,
I apologize, I'm a bit unclear on the scope of the issue you are describing. If you are having launch issues with multiple built-in app, or they simply do not appear, you may want to first try resetting your iPhone:
Turn your iOS device off and on (restart) and reset
If you are still having issues after a reset, you may want to make sure you have a current backup of your data in iTunes, then try restoring your iPhone to factory settings and testing it in that default condition to see if the issue persists before restoring your data. You may find the following article helpful:
Use iTunes to restore your iOS device to factory settings
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Hi guys,
This problem showed up a few days ago. Even though I have turned on the 3G and the cellular data, my phone tells me there is actually no connection. But the network indicators shows a maximum network. I went to the genius bar and they fixed it by restoring the phone and it started working again. Then I restored it at home with my back up. Today, it started again: network issue. And the problem does not come from the network (I have tried my sim on another iphone with the same carrier). It really does come from the device.
Any ideas ?
Many thanksHello
According to iTunes: About iOS backups http://support.apple.com/kb/HT4946
Yes it saves,
"App Store Application data including in-app purchases (except the Application itself, its tmp and Caches folder).
Application settings, preferences, and data, including documents."
Cheers,
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Hoping for a solution since i need to have this iwork to 'work'.. Too many assignments need to be done and i am sick of going to the library to use the desktop there. Thank you =)
I think you have two separate issues & I'll try to answer in the order you need to address them.
First, it seems you have/had the trial of iWork '09 installed. It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This has changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Next, you need to update iWork '09 to 9.0.5. If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '08 or iWork '09 folder in Applications. That iWork folder must be named iWork '08 or iWork '09. If it doesn't have the '08 or '09 Software Update won't find them & the updaters won't work. -
I have an old Apple ID I have been trying to log in to retrieve permission for the songs I have bought for my iTunes. However due to it being an old ID, I have forgotten the password and from what I can remember, the email address I used for security was closed down. I am aware that I can go through security questions and when asked for my D.O.B, I have a feeling I never adjusted my settings in the Apple ID account therefore can not get past that question either.
Please help!
Thanks
KarenHi Kazmania89,
Welcome to the Support Communities!
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Once you are able to gain access to the old Apple ID, this article may be helpful:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device?
First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
Mac: iTunes for Mac: How to copy purchases between computers
PC: iTunes for Windows: How to copy purchases between computers
Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch.
Cheers,
- Judy
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