Help with cisco ISE 1.1.2.145 patch-3 to ISE 1.2.0.899-2-85601 upgrade procedure
Need help from ISE experts/gurus in this forum.
Due to a nasty bug in Cisco ISE (bug ID CSCue38827 ISE Adclient daemon not initializing on leave/join), this bug will make the ISE stopping working completely and a reboot is required (very nice bug from cisco) . This leaves me no choice but to upgrade to version 1.2.0.899-2-85601.
Scenario:
- 4 nodes in the environment running ISE version 1.1.2.145 patch 3
- node 1 is Primary Admin and Secondary Monitoring - hostname is node1
- node 2 is Secondary Admin and Primary Monitoring - hostname is node2
- node 3 is Policy service node - hostname is node3
- node 4 is Policy service node - hostname is node4
Objective: Upgrade the ISE environment to ISE version 1.2 with patch version 1.2.0.899-2-85601.
My understand is that I have to upgrade the existing environment from ISE version 1.1.2.145 patch 3
to ISE version 1.1.2.145 patch 10 (patch 10 was released on 10/04/2013) before I can proceed with
upgrading to ISE version 1.2 and patch it with 1.2.0.899-2-85601.
Can I patch my exsiting environment from 1.1.2 patch 3 to patch 10 prior to upgrading to version 1.2.0.899-2-85601?
I look at Cisco website and patch 10 was released on 10/04/2013 while version 1.2 was released back in 07/05/2013.
I am trying to get a definite answer from Cisco TAC but it seems like they don't know either.
Question #1: How do I proceed with upgrading the current ISE environment from 1.1.2.145 patch 3 to 1.1.2.145 patch 10?
Propose solution:
step #1: make ISE node1 to be both Primary Admin and Primary monitoring. ISE node2 is now Secondary Admin and Secondary Monitoring.
Then go ahead and apply ISE version 1.1.2.145 patch 10 to ISE node2 via the GUI,
step #2: Once ISE node2 patch 10 is completed, make node2 Primary Admin and Primary Monitoring. At this point, apply ISE 1.1.2.145 patch 10
to ISE node1 via the GUI,
step #3: Once ISE node1 patch 10 is completed, make node1 Primary Admin and Secondary Monitoring and node2 Secondary Admin and Primary Monitoring,
step #4: apply ISE 1.1.2.145 patch 10 to ISE Policy Service node3. Once that is completed, verify that node2 is working and accepting traffics,
step #5: apply ISE 1.1.2.145 patch 10 to ISE Policy Service node4. Once that is completed, verify that node2 is working and accepting traffics,
Question #2: How do I proceed with upgrading the current ISE environment from 1.1.2.145 patch 10 to ISE version 1.2 with patch version 1.2.0.899-2-85601?
Propose solution:
step #1: Make ISE node1 the Primary Admin and Primary monitoring. At this point ISE node2 will become Secondary Admin and Secondary Monitoring
step #2: Perform upgrade on the ISE node2 via the command line "application upgrade <app-bundle> <repository>". Once ISE node2 upgrade is completed, it will
form a new ISE 1.2 cluster independent of the old cluster,
step #3: Perform upgrade on the ISE Policy Service node3 via the command line "application upgrade <app-bundle> <repository>". After the upgrade the ISE
Policy Service Node3 will automatically joins the ISE node2 which is already in version 1.2
step #4: Perform upgrade on the ISE Policy Service node4 via the command line "application upgrade <app-bundle> <repository>". After the upgrade the ISE
Policy Service Node4 will automatically joins the ISE node2 which is already in version 1.2
step #5: At this point the only node remaining in the 1.1.2.145 patch 10 is the ISE node1 Primary Admin and Primary Monitoring
step #6: Check and see if there are any more PSN's registered in ISE node1 (there should not be any)
step #7: Perform the upgrade on the ISE node1 from command line "application upgrade <app-bundle> <repository>"
step #8: Once upgrade on ISE node1 is complete, ISE node1 will automatically join the new ISE 1.2 cluster,
step #9: Make ISE node1 Primary Admin and Secondary and ISE node2 Secondary Admin and Primary Monitoring,
Question #3: How do I proceed with upgrading the current ISE environment from 1.2 patch0 to 1.2.0.899-2-85601?
Propose solution:
step #1: make ISE node1 to be both Primary Admin and Primary monitoring. ISE node2 is now Secondary Admin and Secondary Monitoring.
Then go ahead and apply ISE 1.2.0.899-2-85601 to ISE node2 via the GUI,
step #2: Once ISE node2 1.2.0.899-2-85601 is completed, make node2 Primary Admin and Primary Monitoring. At this point, apply 1.2.0.899-2-85601
to ISE node1 via the GUI,
step #3: Once ISE node1 patch 10 is completed, make node1 Primary Admin and Secondary Monitoring and node2 Secondary Admin and Primary Monitoring,
step #4: apply ISE 1.2.0.899-2-85601 to ISE Policy Service node3. Once that is completed, verify that node2 is working and accepting traffics,
step #5: apply ISE 1.2.0.899-2-85601 to ISE Policy Service node4. Once that is completed, verify that node2 is working and accepting traffics,
does these steps make sense to you?
Thanks in advance.
David,
A few answers to your questions -
Question 1: My recommendation is to follow vivek's blog since most fixes and upgrade steps are provided there - I would recommend installing the patch that was release prior to the 1.2 release date since the directions to "install the latest patch" would put you at the version of when the ISE 1.2 was released
https://supportforums.cisco.com/community/netpro/security/aaa/blog/2013/07/19/upgrading-to-identity-services-engine-ise-12
You do not have the ability to install ISE patch through the GUI on any of the "non-primary" nodes (you can use the cli commmand to achieve this), the current patching process was designed so you can install the patch on the primary admin node and it will then roll the patches out to the entire deployment (one node at at time). I painfully verified this by watching the services on each node and when a node was up and operational the next node would start the patching process. First the admin nodes then the PSNs.
Every ISE upgrade that I have attempted as not been flawless and I can assure you that I have done an upgrade on 1.1.2 patch 3 and this worked fine, however I used the following process. You will need the service account information that is used to join your ISE to AD.
I picked the secondary admin/monitoring node and made it a standalone node by deregistering (much like the old procedure) in your case this will be node2.
I backed up the certificates from the UI and the database from the CLI (pick the local disk or ftp-your choice).
I reset the database and ran the upgrade script (since I did not have access to the vsphere console or at the location of the non UCS hardware [for a 1.1.4 upgrade]).
Once the upgrade was completed I then restored the 1.1.x database, ISE 1.2 now has the ability to detect the version of the database that is restored and will perform the migration for you.
Once the restore finished, I then restored the certificate and picked one of the PSNs
backup the cert,
Had the AD join user account handy
reset-db,
and run the upgrade script.
Once that is done I then restore the cert
Join the PSN to the new deployment
Join both nodes to AD through primary admin node
Monitor for a few days (seperate consoles to make sure everything runs smooth)
If anything doesnt look or feel right, you can shut down the 1.2 PSN and force everything through the existing 1.1.2 setup and perform some investigation, if it all goes smooth you can then follow the above step for the other two nodes, starting with the last PSN and the the last admin node.
Thanks and I hope that helps,
Tarik Admani
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Hello
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(Mod note: Edited for guideline compliance. E-mail conversation removed.)
Message Edited by kent07 on 07-01-2009 03:10 AM
Solved!
Go to Solution.Now it should be working. To moderators, this does not hold any personal info but just want to show the quite long text to read through for the RMA:
Thank you for contacting Linksys Customer Service Department. First of all, we would like to inform you that, if your item has been purchased less than 2 years ago, you have the possibility of replacing it through the place of purchase.
If you want to replace your item through Linksys, we are more than glad to provide you with our assistance. In order to create an RMA ( authorization number for the replacement under warranty), you can do it online at
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Name:
Last Name:
Company Name:
Street Address:
City:
Postal Code:
Day Time Phone Number:
Model (include version):
Serial Number:
Date of Purchase:
Place of Purchase (store):
Once the RMA is created, you will receive a confirmation e-mail with the RMA number on a shipping label ( not a prepaid, as the inbound shipping is up to the customer) and all the terms and conditions . You will have to print three copies of that label. The first copy you are going to stick it in the outside of the box, the second one you are going to join it in the inside of the box and the last one is a copy for you as assurance. Together with this e-mail it will also be included all the terms and conditions. We will strongly appreciate your reading them carefully before sending the item to us. In relation to this, it will be our pleasure to summarize some of the important conditions we state in order to clarify our standard procedure:
Please write down the RMA# ( not the case id#) on the outside of the box with big numbers and letters. Moreover, we recommend our customers to use a traceable shipping method in order to get a tracking number for the delivery. This number will be helpful to track the package in case of any potential inconvenience. Remember that you will have to pay just for the inbound shipping while Linksys will be responsible for the rest of the expenses.
Furthermore, remember to include all the accessories that were included in the original package: Power Supply, Cables, User Guide, CD's. Otherwise, warranty replacement will not be possible to be performed. All other accessories shipped that did not come in the original box may not be returned. Moreover, it is important to remember that you do not have to ship the original box. Also, include on the shipping box a copy of the proof of purchase, not the original.
IMPORTANT: -If your product is part of a network kit just send the defective unit.
If you have further questions do not hesitate to call us or replying to this e-mail. Our lines are open from Monday to Friday from 10 a.m. to 7 p.m. We recommend our customers to have the case id# handy.
Regards,
Linksys Customer Service - EMEA
Linksys does NOT offer refunds, substitutions, credits, or upgrades.
Linksys is NOT responsible for lost packages in transit. Please obtain a tracking number as a safeguard for your shipment. Linksys strongly suggests using a reputable shipping company that will provide a tracking number and will insure the package.
Linksys is not able to accommodate walk-in customers.
Processing the Defective Unit.
Package your return unit(s) in one box, please make sure the contents are secure and that enough packaging material is included to prevent the unit(s) from moving around during shipping.
Please ship the defective unit(s) to the address below.
Linksys RMA/SILS/ML
IJsseldijk 29 in Apeldoorn
7325 WZ Apeldoorn
The Netherlands
All original Linksys accessories, such as power adapters, couplers/dongles, and antennas MUST BE RETURNED with the product.
If you are replacing a product that belongs to a networking kit, only return the defective product listed on the previous web form belonging to the networking kit. Please do not include the working product.
Linksys is NOT responsible for lost packages in transit. Please obtain a tracking number as a safeguard for your shipment. Linksys strongly suggests using a reputable shipping company that will provide a tracking number and will insure the package.
Linksys is NOT responsible for lost or damaged personal accessories. If you have attached any accessories that did not come with the original product, please remove these items prior to returning your unit(s). In addition, if your product uses any internal fiber modules please also remove these items unless they are listed as one of the products on the RMA web form.
Linksys is not responsible for data stored on the hard drive of the defective unit. If the defective unit has a hard drive and it cannot easily be removed form the defective unit, backup your data prior to shipping the defective unit to Linksys.
The customer bears the cost of sending the defective unit(s) to Linksys including all customs fees and applicable taxes.
A COPY of the proof of purchase must be included for all products. A valid proof of purchase includes a copy of the receipt, invoice, or packing slip from the retailer, or distributor. A copy of your credit card statement, internal requisition, or purchase order is NOT considered a valid proof of purchase. DO NOT SEND YOUR ORIGINALS.
Processing the Replacement Unit.
Linksys bears the cost of shipping the replacement unit to the CUSTOMER unless the expedited shipping option is chosen at the time the RMA is created.
Upon receipt of the defective unit, a replacement unit is usually shipped within 3-5 business days
Linksys ships replacement products via GLS ground to customers within the European Union. Non European Union Customer's replacements are shipped FedEx.
In the event of a backorder, units will ship when available, and the shipping method will remain the same as the option selected at the time the RMA was created.
If you wish to change the shipping method, YOU MUST contact the Linksys Customer Service department prior to the replacement unit being shipped. Once the unit has been shipped, the funds paid for expedited shipping cannot be refunded. The Customer Service phone numbers are listed below.
Once you receive your replacement unit, test the unit, and verify that it is working properly.
Damaged or missing part(s) must be reported within five business days of receiving the replacement unit(s).
IMPORTANT: If your unit uses a power supply, make sure to use the power supply that comes with the replacement unit, and not the original power supply.
COUNTRY
PHONE NUMBER
Austria
01360 2772061
Belgium
02 627 7077
Czech Republic
800 800156
Denmark
82 332729
Finland
0800 523062
France
0800 881 026
Germany
0800 1013311
Hungary
06 80 204 548
Iceland
44 207 660 0121
Ireland
1 800 818 188
Italy
02 38 591012
Lithuania
44 207 660 0121
Luxembourg
32 2-627-7077
Malta
44 207 660 0121
Netherlands
0800 020 0101
Norway
235 00060
Poland
00800 331 1345
Portugal
213 180 081
Spain
900 902 207
Sweden
0851 992 251
Switzerland
022 5675 330
Turkey
212 444 2726
United Kingdom
0800 026 1418 -
Help with cisco 837 VPN firewall configuration
Hi guys,
I attempted to configure remote access VPN using cisco 837.IPSEC and firewall features were added already.However, the VPN client keeps saying "remote peer no longer responding".
Upon removing firewall and ACLs, VPN client works. Therefore, I believe these two parts went wrong. Could you please take a look on my config below and see what is going on. On the other hand, when i issue the same config to cisco 827, it does not work. My question is whether cisco 827 IOS 12.1(3)support IPSEC.
Any help would be highly appreciated.This document demonstrates how to configure a connection between a router and the Cisco VPN Client 4.x using Remote Authentication Dial-In User Service (RADIUS) for user authentication. Cisco IOS? Software Releases 12.2(8)T and later support connections from Cisco VPN Client 3.x. The VPN Clients 3.x and 4.x use Diffie Hellman (DH) group 2 policy. The isakmp policy # group 2 command enables the VPN Clients to connect.
http://www.cisco.com/en/US/tech/tk583/tk372/technologies_configuration_example09186a00800946b7.shtml -
Dear Sir,
good day , i have a Cisco router model 1601 and i forget my enable secret
when i login with consol to reset the password and i follow all steps you mention in your support web site and type reset at end of steps to reload again and access my router
i suddenly found my router do not reponds to consol or evern ping or telnet
my router is ON and system LED is working ( OK ) but no responds to any thing
plz advice how to solve this problem and why it happen
appreciated send your reply soon for so urgent
regards
Mourad Azizmay be you changed the console rate from 9600 to other settings. try to modofy console speed, parity,...
try also to connect a sniffer to ethernet port and capture packets coming from router may be this will guide you and give you more idea. -
Help with Cisco Unified CME B-ACD
Hi:
I have a cisco callmanager express v 7.1 installed in a 2801 router.
I want to setup a basic CME B-ACD script. I have 4 DNs from 4000 to 4003, in this setup i need to run the script based on this 4 Dns, i read part of the guide but seems complex for my configuration. i just want when somebody calls, go to the basic assistant and that can calls directly to the stations. This is my basic configuration.
incoming number 809-323-4322
This is a IP TRUNK service.
CMELAB#show running-config
Building configuration...
Current configuration : 3206 bytes
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
hostname CCMELAB
boot-start-marker
boot-end-marker
logging message-counter syslog
no aaa new-model
no network-clock-participate slot 1
voice-card 0
voice-card 1
dspfarm
ip source-route
ip cef
ip dhcp pool ITS
network 192.168.0.0 255.255.255.0
option 150 ip 192.168.0.1
default-router 192.168.0.1
no ipv6 cef
multilink bundle-name authenticated
voice translation-rule 1
rule 1 /^98/ /8/
rule 2 /^918/ /18/
rule 3 /^90/ /0/
voice translation-profile cisco
translate called 1
archive
log config
hidekeys
interface Loopback0
ip address 1.1.1.1 255.255.255.255
interface FastEthernet0/0
no ip address
shutdown
duplex auto
speed auto
interface FastEthernet0/1
ip address 192.168.0.1 255.255.255.0
duplex auto
speed auto
interface Serial0/0/0
no ip address
shutdown
clock rate 2000000
ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 192.168.0.254
ip http server
tftp-server flash:P00305000600.bin
tftp-server flash:P00305000600.sbn
tftp-server flash:P00308000400.loads
control-plane
mgcp fax t38 ecm
mgcp behavior g729-variants static-pt
dial-peer voice 9 voip
translation-profile outgoing cisco
destination-pattern 9T
session target ipv4:172.19.10.170
incoming called-number 8093234322
dtmf-relay h245-alphanumeric
codec g711ulaw
ip qos dscp cs3 signaling
dial-peer voice 4000 voip
service aa
destination-pattern 4...
session target ipv4:1.1.1.1
incoming called-number 4000
dtmf-relay h245-alphanumeric
num-exp 8093234322 4000
gatekeeper
shutdown
telephony-service
authentication credential admin cisco
pin 8135 override
max-ephones 5
max-dn 5
ip source-address 192.168.0.1 port 2000
auto assign 1 to 5
load 7960-7940 P00308000400
voicemail 8093234322
max-conferences 8 gain -6
transfer-system full-consult
after-hours block pattern 1 90 7-24
after-hours block pattern 4 9T 7-24
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-dn 1 dual-line
number 4000
ephone-dn 2 dual-line
number 4001
ephone-dn 3 dual-line
number 4002
ephone-dn 4 dual-line
number 4003
ephone-dn 5 dual-line
number 4004
ephone 1
no phone-ui speeddial-fastdial
no phone-ui snr
no multicast-moh
mac-address 0024.2BB0.DAAD
after-hours exempt
type CIPC
button 1:1
pin 8135
ephone 2
no phone-ui speeddial-fastdial
no phone-ui snr
no multicast-moh
mac-address 000A.F489.A181
type 7940
button 1:2
pin 8135
ephone 3
no phone-ui speeddial-fastdial
no phone-ui snr
no multicast-moh
mac-address 000D.2928.46D6
type 7905
button 1:3
pin 8135
ephone 4
no phone-ui speeddial-fastdial
no phone-ui snr
no multicast-moh
ephone 5
no phone-ui speeddial-fastdial
no phone-ui snr
no multicast-moh
line con 0
logging synchronous
login
line aux 0
line vty 0 4
exec-timeout 0 0
logging synchronous
login
scheduler allocate 20000 1000
endNeither coming to a board looking hoping for free recipes after browising documentation and finding that is "too much" is an example of inclination toward our line of work.
And the sarcasm doesn't help, so good luck. -
Hi everyone! I'm having trouble with my 871 router.
My problem is the next one.
It's starts like this:
My ISP give me an address by DHCP, it is connected to a 1841 (Fe 0/1), on Fe0/0 I assign 10.22.1.1 and by DHCP on my 871, I gather the IP the router gives me.
Now, in the 871, as you can see on the attach everything's configured, I can make pings to everything unless to my computer, with the IP 10.22.2.3 and Gateway 10.22.2.1 (Vlan1). Therefore, I ping from my computer to the vlan1 (inside) and the Fe4 port (outside) -works- but I dont have access to the web. Neither I can ping 10.22.1.2 that is 1841 router.
Any ideas of what I'm doing wrong?
1841 is working perfect and it's natting the public ip into private.Hello.
Have you configured a static route from the 1841 back to the 871?
The route on the 1841 should look at bit like this:
ip route 10.22.2.0 255.255.255.248 10.22.1.1
Simon
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