Help with Mavericks crashes Photoshop CC & bugs with Illustrator CC?
Have I missed an update specifically for CC users who have upgraded to Mavericks? Really wishing I had held off on the upgrade to the OS - luckily my CS4 is still compatible with the java update, however had just purchased the CC license, and wanted to use the new apps - now Photoshop CC crashes on launch (havent successfully opened one file in it without having to force quit it) and Illustrator CC bounced for a while then stopped. Randomly five minutes later the app launched. I quit it then re-opened to check for lag again, seemed fine - but then switched between that app and another, then returned to Illustrator CC and took ages for it to open. I am on a 3.4GHz intel core i7 iMac with 16GB memory 1600mhz ddr3, it shouldn't be having any lag problems, and is only a couple months old.
OK I found a file in Library/Logs/DiagnosticReports called a .hang file which is really long:
[ unecessary bits removed by admin ]
Date/Time: 2013-10-25 16:20:17 +1300
OS Version: 10.9 (Build 13A603)
Architecture: x86_64
Report Version: 18
Command: Photoshop
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Version: 14.1.2 (14.1.2.427)
Parent: launchd [181]
PID: 1324
Event: hang
Duration: 0.96s
Steps: 10 (100ms sampling interval)
Hardware model: iMac13,2
Active cpus: 8
Fan speed: 1194 rpm
Free pages: 1738166 pages (-1631)
Pageins: 0 pages
Pageouts: 0 pages
Swapins: 0 pages
Swapouts: 0 pages
Process: Adobe Photoshop CC [1324]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Architecture: x86_64
Parent: launchd [181]
UID: 501
Task size: 78587 pages (-2)
CPU Time: 0.216s
Thread 0x11153 DispatchQueue 1 priority 46 cpu time 0.210s
10 ??? (Adobe Photoshop CC + 10804) [0x100002a34]
10 ??? (Adobe Photoshop CC + 2967993) [0x1002d49b9]
10 ??? (Adobe Photoshop CC + 2967772) [0x1002d48dc]
10 ??? (Adobe Photoshop CC + 556898) [0x100087f62]
10 ??? (Adobe Photoshop CC + 23843020) [0x1016bd0cc]
10 ??? (Adobe Photoshop CC + 23838178) [0x1016bbde2]
10 -[NSApplication run] + 646 (AppKit) [0x7fff97c09a29]
10 ??? (Adobe Photoshop CC + 23836436) [0x1016bb714]
10 ??? (Adobe Photoshop CC + 554787) [0x100087723]
10 ??? (Adobe Photoshop CC + 555164) [0x10008789c]
10 ??? (Adobe Photoshop CC + 582218) [0x10008e24a]
10 ??? (Adobe Photoshop CC + 528382) [0x100080ffe]
10 ??? (Adobe Photoshop CC + 531567) [0x100081c6f]
10 ??? (Adobe Photoshop CC + 651011) [0x10009ef03]
10 ??? (Adobe Photoshop CC + 16970549) [0x10102f335]
10 ??? (Adobe Photoshop CC + 653865) [0x10009fa29]
10 ??? (Adobe Photoshop CC + 6331860) [0x100609dd4]
10 ??? (Adobe Photoshop CC + 6757398) [0x100671c16]
10 ??? (Adobe Photoshop CC + 9980396) [0x1009849ec]
10 ??? (Adobe Photoshop CC + 9983358) [0x10098557e]
10 ??? (Adobe Photoshop CC + 9983806) [0x10098573e]
10 ??? (Adobe Photoshop CC + 6705418) [0x10066510a]
10 ??? (Adobe Photoshop CC + 6694335) [0x1006625bf]
10 ??? (Adobe Photoshop CC + 6688868) [0x100661064]
10 ??? (Adobe Photoshop CC + 6679135) [0x10065ea5f]
10 ??? (Adobe Photoshop CC + 6668898) [0x10065c262]
10 ??? (Adobe Photoshop CC + 11952401) [0x100b66111]
10 ??? (Adobe Photoshop CC + 13033929) [0x100c6e1c9]
10 ??? (Adobe Photoshop CC + 12891317) [0x100c4b4b5]
10 ??? (Adobe Photoshop CC + 12946238) [0x100c58b3e]
10 ??? (Adobe Photoshop CC + 12826595) [0x100c3b7e3]
10 ??? (Adobe Photoshop CC + 12828601) [0x100c3bfb9]
10 ??? (Adobe Photoshop CC + 12160436) [0x100b98db4]
10 ??? (Adobe Photoshop CC + 12160764) [0x100b98efc]
10 ??? (Adobe Photoshop CC + 12166326) [0x100b9a4b6]
10 ??? (Adobe Photoshop CC + 12255652) [0x100bb01a4]
10 ??? (AdobeCoolType + 353207) [0x104fb93b7]
10 CTCleanup + 724119 (AdobeCoolType) [0x105072605]
10 CTCleanup + 388882 (AdobeCoolType) [0x105020880]
10 CTCleanup + 389039 (AdobeCoolType) [0x10502091d]
6 CTCleanup + 724408 (AdobeCoolType) [0x105072726]
6 ??? (AdobeCoolType + 73737) [0x104f75009]
6 CTCleanup + 325486 (AdobeCoolType) [0x1050110dc]
6 CTCleanup + 324222 (AdobeCoolType) [0x105010bec]
5 CTCleanup + 1026803 (AdobeCoolType) [0x1050bc461]
5 CTCleanup + 1025680 (AdobeCoolType) [0x1050bbffe]
5 CTCleanup + 1005119 (AdobeCoolType) [0x1050b6fad]
5 CTCleanup + 1005217 (AdobeCoolType) [0x1050b700f]
5 CTFontManagerCreateFontDescriptorsFromURL + 54 (CoreText) [0x7fff917dc7ee]
5 CreateFontsWithURL(__CFURL const*, bool) + 22 (CoreText) [0x7fff917dd1bc]
5 CGFontCreateFontsWithURL + 383 (CoreGraphics) [0x7fff930e117e]
5 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff930e1569]
5 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff8f0991f4]
5 FPFontCreateFontsWithPath + 253 (libFontParser.dylib) [0x7fff9159fe1f]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1225 (libFontParser.dylib) [0x7fff915a07cd]
2 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 116 (libFontParser.dylib) [0x7fff915a68ae]
2 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 29 (libFontParser.dylib) [0x7fff915a6955]
2 TFileDataReference::TFileDataReference(char const*, bool) + 319 (libFontParser.dylib) [0x7fff915a6bb3]
2 __open + 10 (libsystem_kernel.dylib) [0x7fff8f3855da]
*2 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f3e06]
*2 unix_syscall64 + 499 (mach_kernel) [0xffffff800063de23]
*2 open + 274 (mach_kernel) [0xffffff80003e67d2]
*2 open1 + 309 (mach_kernel) [0xffffff80003e5f15]
*2 vn_open_auth + 1648 (mach_kernel) [0xffffff80003f4360]
*2 vn_authorize_open_existing + 445 (mach_kernel) [0xffffff80003df80d]
*2 kauth_authorize_action + 193 (mach_kernel) [0xffffff80005b3671]
*2 KLKauthVnodeInterceptorCommand::KLKauthVnodeInterceptorCommand() + 278 (klif) [0xffffff7f810bdc66]
*2 KLInterceptor010::getMetaClass() const + 148 (klif) [0xffffff7f810bc234]
*2 KLFileMonitor::getMetaClass() const + 2540 (klif) [0xffffff7f810c322c]
*2 KLFileMonitor::getMetaClass() const + 577 (klif) [0xffffff7f810c2a81]
*2 lck_mtx_sleep_deadline + 87 (mach_kernel) [0xffffff800022d217]
*2 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*2 ??? (mach_kernel + 223563) [0xffffff800023694b]
*2 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1306 (libFontParser.dylib) [0x7fff915a081e]
2 TLWFNType1Font::TLWFNType1Font(TResourceForkSurrogate const&, TResourceFileDataSurrogate const&, TResourceFileDataSurrogate const&) + 452 (libFontParser.dylib) [0x7fff915b3c86]
2 TType1ParsingContext::ParseType1Font() + 14 (libFontParser.dylib) [0x7fff915b4610]
2 TParsingContext::ParseType1Font() + 486 (libFontParser.dylib) [0x7fff915b48b4]
2 TParsingContext::DoParse(TParserDictionary const*) + 857 (libFontParser.dylib) [0x7fff915b54db]
2 TParsingContext::DoCharStrings() + 378 (libFontParser.dylib) [0x7fff915ba550]
1 TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 112 (libFontParser.dylib) [0x7fff915ba984]
1 TParsingContext::DoFontInfoString(char const*, int&) + 227 (libFontParser.dylib) [0x7fff915b1313]
1 <executing in user space>
1 TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 44 (libFontParser.dylib) [0x7fff915ba940]
1 TParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 187 (libFontParser.dylib) [0x7fff915c44b7]
1 TType1LWFNParsingContext::CharStringIndex(int, int, short, char const*) + 180 (libFontParser.dylib) [0x7fff915dac6a]
1 _platform_memmove$VARIANT$Nehalem + 299 (libsystem_platform.dylib) [0x7fff95ef810b]
1 <executing in user space>
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 518 (libFontParser.dylib) [0x7fff915a050a]
1 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 116 (libFontParser.dylib) [0x7fff915a68ae]
1 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 29 (libFontParser.dylib) [0x7fff915a6955]
1 TFileDataReference::TFileDataReference(char const*, bool) + 319 (libFontParser.dylib) [0x7fff915a6bb3]
1 __open + 10 (libsystem_kernel.dylib) [0x7fff8f3855da]
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f3e06]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063de23]
*1 open + 274 (mach_kernel) [0xffffff80003e67d2]
*1 open1 + 309 (mach_kernel) [0xffffff80003e5f15]
*1 vn_open_auth + 1648 (mach_kernel) [0xffffff80003f4360]
*1 vn_authorize_open_existing + 445 (mach_kernel) [0xffffff80003df80d]
*1 kauth_authorize_action + 193 (mach_kernel) [0xffffff80005b3671]
*1 KLKauthVnodeInterceptorCommand::KLKauthVnodeInterceptorCommand() + 278 (klif) [0xffffff7f810bdc66]
*1 KLInterceptor010::getMetaClass() const + 148 (klif) [0xffffff7f810bc234]
*1 KLFileMonitor::getMetaClass() const + 2540 (klif) [0xffffff7f810c322c]
*1 KLFileMonitor::getMetaClass() const + 577 (klif) [0xffffff7f810c2a81]
*1 lck_mtx_sleep_deadline + 87 (mach_kernel) [0xffffff800022d217]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]
1 CTCleanup + 1026901 (AdobeCoolType) [0x1050bc4c3]
1 CTCleanup + 1014804 (AdobeCoolType) [0x1050b9582]
1 CTCleanup + 552748 (AdobeCoolType) [0x10504889a]
1 CTCleanup + 203 (AdobeCoolType) [0x104fc1a39]
1 __open + 10 (libsystem_kernel.dylib) [0x7fff8f3855da]
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f3e06]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063de23]
*1 open + 274 (mach_kernel) [0xffffff80003e67d2]
*1 open1 + 309 (mach_kernel) [0xffffff80003e5f15]
*1 vn_open_auth + 1648 (mach_kernel) [0xffffff80003f4360]
*1 vn_authorize_open_existing + 445 (mach_kernel) [0xffffff80003df80d]
*1 kauth_authorize_action + 193 (mach_kernel) [0xffffff80005b3671]
*1 KLKauthVnodeInterceptorCommand::KLKauthVnodeInterceptorCommand() + 278 (klif) [0xffffff7f810bdc66]
*1 KLInterceptor010::getMetaClass() const + 148 (klif) [0xffffff7f810bc234]
*1 KLFileMonitor::getMetaClass() const + 2540 (klif) [0xffffff7f810c322c]
*1 KLFileMonitor::getMetaClass() const + 577 (klif) [0xffffff7f810c2a81]
*1 lck_mtx_sleep_deadline + 87 (mach_kernel) [0xffffff800022d217]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]
4 CTCleanup + 724448 (AdobeCoolType) [0x10507274e]
4 CTCleanup + 848573 (AdobeCoolType) [0x105090c2b]
4 CTCleanup + 833672 (AdobeCoolType) [0x10508d1f6]
4 ??? (AdobeCoolType + 40488) [0x104f6ce28]
4 ??? (AdobeCoolType + 30415) [0x104f6a6cf]
4 CTCleanup + 1024055 (AdobeCoolType) [0x1050bb9a5]
4 CTCleanup + 1018593 (AdobeCoolType) [0x1050ba44f]
4 CTCleanup + 1005217 (AdobeCoolType) [0x1050b700f]
4 CTFontManagerCreateFontDescriptorsFromURL + 54 (CoreText) [0x7fff917dc7ee]
4 CreateFontsWithURL(__CFURL const*, bool) + 22 (CoreText) [0x7fff917dd1bc]
4 CGFontCreateFontsWithURL + 383 (CoreGraphics) [0x7fff930e117e]
4 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff930e1569]
4 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff8f0991f4]
4 FPFontCreateFontsWithPath + 253 (libFontParser.dylib) [0x7fff9159fe1f]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1225 (libFontParser.dylib) [0x7fff915a07cd]
2 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 116 (libFontParser.dylib) [0x7fff915a68ae]
2 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 29 (libFontParser.dylib) [0x7fff915a6955]
2 TFileDataReference::TFileDataReference(char const*, bool) + 319 (libFontParser.dylib) [0x7fff915a6bb3]
2 __open + 10 (libsystem_kernel.dylib) [0x7fff8f3855da]
*2 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f3e06]
*2 unix_syscall64 + 499 (mach_kernel) [0xffffff800063de23]
*2 open + 274 (mach_kernel) [0xffffff80003e67d2]
*2 open1 + 309 (mach_kernel) [0xffffff80003e5f15]
*2 vn_open_auth + 1648 (mach_kernel) [0xffffff80003f4360]
*2 vn_authorize_open_existing + 445 (mach_kernel) [0xffffff80003df80d]
*2 kauth_authorize_action + 193 (mach_kernel) [0xffffff80005b3671]
*2 KLKauthVnodeInterceptorCommand::KLKauthVnodeInterceptorCommand() + 278 (klif) [0xffffff7f810bdc66]
*2 KLInterceptor010::getMetaClass() const + 148 (klif) [0xffffff7f810bc234]
*2 KLFileMonitor::getMetaClass() const + 2540 (klif) [0xffffff7f810c322c]
*2 KLFileMonitor::getMetaClass() const + 577 (klif) [0xffffff7f810c2a81]
*2 lck_mtx_sleep_deadline + 87 (mach_kernel) [0xffffff800022d217]
*2 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*2 ??? (mach_kernel + 223563) [0xffffff800023694b]
*2 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 518 (libFontParser.dylib) [0x7fff915a050a]
1 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 116 (libFontParser.dylib) [0x7fff915a68ae]
1 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 29 (libFontParser.dylib) [0x7fff915a6955]
1 TFileDataReference::TFileDataReference(char const*, bool) + 319 (libFontParser.dylib) [0x7fff915a6bb3]
1 __open + 10 (libsystem_kernel.dylib) [0x7fff8f3855da]
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f3e06]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063de23]
*1 open + 274 (mach_kernel) [0xffffff80003e67d2]
*1 open1 + 309 (mach_kernel) [0xffffff80003e5f15]
*1 vn_open_auth + 1648 (mach_kernel) [0xffffff80003f4360]
*1 vn_authorize_open_existing + 445 (mach_kernel) [0xffffff80003df80d]
*1 kauth_authorize_action + 193 (mach_kernel) [0xffffff80005b3671]
*1 KLKauthVnodeInterceptorCommand::KLKauthVnodeInterceptorCommand() + 278 (klif) [0xffffff7f810bdc66]
*1 KLInterceptor010::getMetaClass() const + 148 (klif) [0xffffff7f810bc234]
*1 KLFileMonitor::getMetaClass() const + 2540 (klif) [0xffffff7f810c322c]
*1 KLFileMonitor::getMetaClass() const + 577 (klif) [0xffffff7f810c2a81]
*1 lck_mtx_sleep_deadline + 87 (mach_kernel) [0xffffff800022d217]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1306 (libFontParser.dylib) [0x7fff915a081e]
1 TLWFNType1Font::TLWFNType1Font(TResourceForkSurrogate const&, TResourceFileDataSurrogate const&, TResourceFileDataSurrogate const&) + 452 (libFontParser.dylib) [0x7fff915b3c86]
1 TType1ParsingContext::ParseType1Font() + 14 (libFontParser.dylib) [0x7fff915b4610]
1 TParsingContext::ParseType1Font() + 486 (libFontParser.dylib) [0x7fff915b48b4]
1 TParsingContext::DoParse(TParserDictionary const*) + 857 (libFontParser.dylib) [0x7fff915b54db]
1 TParsingContext::DoCharStrings() + 334 (libFontParser.dylib) [0x7fff915ba524]
1 TParsingContext::GetBinaryString(unsigned int&, unsigned int&, unsigned int&) + 37 (libFontParser.dylib) [0x7fff915b9e97]
1 TParsingContext::InterpretInteger(char*) + 82 (libFontParser.dylib) [0x7fff915b870c]
1 strtol_l + 100 (libsystem_c.dylib) [0x7fff96e103bd]
1 <executing in user space>
Thread 0x11161 DispatchQueue 2 priority 48
10 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff98dde152]
10 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8f386662]
*10 ??? (mach_kernel + 3948480) [0xffffff80005c3fc0]
Thread 0x11160 priority 46
10 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff989e1fb9]
10 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8f385e6a]
*10 wq_unpark_continue + 0 (pthread) [0xffffff7f80be66ae]
Thread 0x11332 priority 46
10 thread_start + 13 (libsystem_pthread.dylib) [0x7fff989e1fc9]
10 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff989dd72a]
10 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff989dd899]
10 ??? (MultiProcessor Support + 417508) [0x113981ee4]
10 ??? (MultiProcessor Support + 286291) [0x113961e53]
10 ??? (MultiProcessor Support + 286619) [0x113961f9b]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8f385716]
*10 psynch_cvcontinue + 0 (pthread) [0xffffff7f80be8940]
Thread 0x11333 priority 46
10 thread_start + 13 (libsystem_pthread.dylib) [0x7fff989e1fc9]
10 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff989dd72a]
10 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff989dd899]
10 ??? (MultiProcessor Support + 417508) [0x113981ee4]
10 ??? (MultiProcessor Support + 286291) [0x113961e53]
10 ??? (MultiProcessor Support + 286619) [0x113961f9b]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8f385716]
*10 psynch_cvcontinue + 0 (pthread) [0xffffff7f80be8940]
Thread 0x11334 priority 46
10 thread_start + 13 (libsystem_pthread.dylib) [0x7fff989e1fc9]
10 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff989dd72a]
10 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff989dd899]
10 ??? (MultiProcessor Support + 417508) [0x113981ee4]
10 ??? (MultiProcessor Support + 286291) [0x113961e53]
10 ??? (MultiProcessor Support + 286619) [0x113961f9b]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8f385716]
*10 psynch_cvcontinue + 0 (pthread) [0xffffff7f80be8940]
Thread 0x11335 priority 46
10 thread_start + 13 (libsystem_pthread.dylib) [0x7fff989e1fc9]
10 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff989dd72a]
10 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff989dd899]
10 ??? (MultiProcessor Support + 417508) [0x113981ee4]
10 ??? (MultiProcessor Support + 286291) [0x113961e53]
10 ??? (MultiProcessor Support + 286619) [0x113961f9b]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8f385716]
*10 psynch_cvcontinue + 0 (pthread) [0xffffff7f80be8940]
Thread 0x11336 priority 46
10 thread_start + 13 (libsystem_pthread.dylib) [0x7fff989e1fc9]
10 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff989dd72a]
10 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff989dd899]
10 ??? (MultiProcessor Support + 417508) [0x113981ee4]
10 ??? (MultiProcessor Support + 286291) [0x113961e53]
10 ??? (MultiProcessor Support + 286619) [0x113961f9b]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8f385716]
*10 psynch_cvcontinue + 0 (pthread) [0xffffff7f80be8940]
Thread 0x11337 priority 46
10 thread_start + 13 (libsystem_pthread.dylib) [0x7fff989e1fc9]
10 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff989dd72a]
10 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff989dd899]
10 ??? (MultiProcessor Support + 417508) [0x113981ee4]
10 ??? (MultiProcessor Support + 286291) [0x113961e53]
10 ??? (MultiProcessor Support + 286619) [0x113961f9b]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8f385716]
*10 psynch_cvcontinue + 0 (pthread) [0xffffff7f80be8940]
Thread 0x11338 priority 46
10 thread_start + 13 (libsystem_pthread.dylib) [0x7fff989e1fc9]
10 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff989dd72a]
10 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff989dd899]
10 ??? (MultiProcessor Support + 417508) [0x113981ee4]
10 ??? (MultiProcessor Support + 286291) [0x113961e53]
10 ??? (MultiProcessor Support + 286619) [0x113961f9b]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8f385716]
*10 psynch_cvcontinue + 0 (pthread) [0xffffff7f80be8940]
Thread 0x11342 priority 46
10 thread_start + 13 (libsystem_pthread.dylib) [0x7fff989e1fc9]
10 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff989dd72a]
10 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff989dd899]
10 ??? (ScriptingSupport + 1319093) [0x1170b40b5]
10 ??? (ScriptingSupport + 1212366) [0x117099fce]
10 ??? (ScriptingSupport + 1320216) [0x1170b4518]
10 __semwait_signal + 10 (libsystem_kernel.dylib) [0x7fff8f385a3a]
*10 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b550]
Thread 0x11358 priority 46
10 thread_start + 13 (libsystem_pthread.dylib) [0x7fff989e1fc9]
10 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff989dd72a]
10 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff989dd899]
10 ??? (Adobe Photoshop CC + 24013556) [0x1016e6af4]
10 ??? (Adobe Photoshop CC + 26858074) [0x10199d25a]
10 ??? (Adobe Photoshop CC + 26851948) [0x10199ba6c]
10 ??? (Adobe Photoshop CC + 26855800) [0x10199c978]
10 ??? (Adobe Photoshop CC + 2771725) [0x1002a4b0d]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8f385716]
*10 psynch_cvcontinue + 0 (pthread) [0xffffff7f80be8940]
Thread 0x1135a priority 46
10 thread_start + 13 (libsystem_pthread.dylib) [0x7fff989e1fc9]
10 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff989dd72a]
10 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff989dd899]
10 ??? (libclh.dylib + 6360105) [0x7fff96c1bc29]
10 ??? (libclh.dyli
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Why my MacBook pro with Maverick, when I'm connected with internet key and connect with usb cable my HTC One the Mac restat with error?
Solution may be found if you search in the "More Like This" section over in the right column.
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Premiere Pro CS6 with Mavericks Crash
I am running CS6 on a Late 2012 27" i7 iMac. I read the initial statement from Adobe saying that everything should work fine with Mavericks, so I upgraded. Now, in Premiere it seems to open fine but as soon as a try to open any media in the media browser it freezes. When I navigate to the destination folder in the browser and the individual clips come up they get stuck on Proccessing.... then I get the beach ball, indefinitely. I tried this with clips both on my hard drive and on external harddrive. I also reinstalled Premiere. I can get it to open a clip if I just put one short one in a folder, but much more than that and it locks up. I never have had any issues whatsoever, until Mavericks.
I managed to talk to someone on Adobe.
He took remote control over my computer, opened up the ROOT user ability, then we logged in using that admin account. When we then went to Prelude, it worked fine with the videos crashing the system before.
His conclusion: something is wrong with my current user settings. System functions at root level. This means I should create a new user with fresh settings and then carry all my files and folders from the existing one to there, and delete the existing one.
I spoke to someone on Apple on how to do this and got some tips (it's by using migration of the user data from one to another, so that I could keep my older data). That did not work. Then I just created a fresh account with no settings transferred. That also failed.
I uninstalled and reinstalled Adobe CS6 several times with different combinations with the above actions. That also didn't do it.
I can re-create the proper functioning under root level. So, clearly, the videos are fine, my system is not, and the way I am dealing with it is also not fine. I will keep digging. Perhaps I can find someone on Apple tomorrow to tell me what next I can try. I worry that I will have to format my computer and start all over again with all the apps and settings. -
Can't open PDF-Files with the 64Bit Photoshop-Version but with 32Bit Version
Hello,
our company use Photoshop in combination with PDF-Files. Normally we can open every of our PDFs with Photoshop.
But now we have some PDFs that we can't open with the 64Bit version. If we try it the application crashes.
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PS: email: [email protected]Hi Carsten,
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Issues with Mavericks and Photoshop and Illustrator Cs6
My illustrator cs6 and photoshop are unable to save documents, every time I try to save or save as the save window keeps disappearing. Occasionally I can save if I am really quick, but on average this is not an option,
The same happens when I try and open something through either program, the open window disappears before I can click on anything.
I can open psd or ai docs in finder but just not in the program.
This has only happened since I installed Mavericks.
any help?Same problem for me with CS5 so I downloaded the trial version of Photoshop CC--same problem again and Adobe does not know how to fix the issue.
For a while holding down the shift key while opening Photoshop worked, then it failed yesterday. I'll try Alljeffedup's key combination solution.
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I've installed/reinstalled CS3 (upgrade over Photoshop7) a few times since 2007 when I've upgraded my pc - from the first install I had to contact their Aussie 1800 number because the Photoshop disk was a bulk license version and it didn't like the key when CS3 did an upgrade check. Spent over an hour today on a chat with Adobe and they will no longer help me as they aren't trained on PS 7 or CS3. ANY HELP would be appreciated
If your products are registered with Adobe, they can unlock CS3. It's called a "challenge code".
Apparently, Adobe has a challenge code system. So, if you have the old serial number from the upgrade and you call customer support. Customer support has a challenge code procedure where they give you a code that overrides the problem. Unfortunately, it took me 5 calls to customer support before I found someone who knew how to do it. The key term is "Challenge Code"
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
Important: We can unlock your serial number after we first verify that you qualify for the upgrade. When you contact us, be at your computer to complete the following upgrade verification workflow.
Register your product.
Contact us. You'll complete the next steps with a staff member.
Do one of the following in the Serial Number Upgrade screen:
Windows: Press Ctrl+Shift and then double-click.
Mac OS: Press Command+Shift and then double-click.
The Upgrade Code window appears.
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Enter the Support Code (that Adobe Support provides) into the Support Code field, and then click Next.
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Help with Safari crashing and keyboard lags with 2.1
I have an issue and I need help.
My Safari continually crashes if I use it for more than 10 mins as well as on certain sites. My keyboard lag has returned. How can I fix this?
<Edited by Moderator>The other possibility is that your system is infected by the flashback trojan, as one symptom is odd plug-ins for programs you don't use. If you have OS X 10.6 or 10.7, you should do an Apple Software Update to address it. This Apple note has more: http://support.apple.com/kb/HT5244
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Photoshop Layering Bug with Multi-language discs
I have searched and couldn't find information regarding this problem.
I am in the process of converting projects created in DVDSP1.52 that were multi-lingual and used layered menus created in Photoshop. Projects are moved into DVDSP3.02 where the language tags for a language menu are reset so they will work properly.
When projects are converted in DVDSP3.02, menu layers behave normally until I change the languages outside of the Simulator. As soon as this is done, the layers ALL turn on. I can reset them to their proper settings manually but the settings will not hold.
This isn't really a problem as long as I have the disc behaving EXACTLY the way I want it to in DVDSP1.52 before translation and I don't need to overhaul some other aspect of the project that would require me to toggle the displayed languages.
However, I forsee a point in time where I will have to work on this library further and the translated projects would be my starting point.
Has anyone experienced these issues?
Does upgrading to DVDSP4 resolve this bug?For apple to see your request, you need to repost it at
http://www.apple.com/feedback -
Desperate for help! indd crashing when copying/pasting from illustrator
i have cs2; updated programs for indesign and illustrator; on my new imac
i have a bunch of small graphics -- logos, and line drawings -- that i need to place into indd.
they have been scanned and traced in illustrator.
i have copied and then pasted them into indd. HOWEVER INDD crashes immediately over and over. i've tried copying and pasting them from ai into indd into blank documents -- once again crash.
I NEED TO GET THIS PROJECT DONE! yikes.
what can i do to prevent crashes???
AND -- big question -- if i save them in ai. and place them into indd -- i have white boxes around each graphic which I DO NOT WANT. that's why i was copying and pasting to begin with. Are there ways to save graphics and place them into indd without these white boxes around them. I'm open to other formats -- and not embedding -- but need to get rid of the box.
at one point i got a message saying memory was full. now it all just crashes.
please help anyone and everyone. i'll be indebted to you!ok; i am able to get the objects to show up without the white box when doing this!!!!!
THANK you for that suggestion!!!!!!
but what about copying and pasting?? isn't that supposed to work between indesign/illustrator???? -
Why are my photos printed after work in photoshop coming our with faded color?
I am on a Mac with Maverick, using Photoshop CS6 and Lightroom 5. I am doing a portrait of 24 people and need to combine several photos to get an appealing final product. I move my photos from Lightroom and in Photoshop using mask layers have been combining the pictures. When I transfer them out as a Jpeg, and send them to a commercial printer they come out with a faded color look. I am at my whits end trying to figure out what I am doing wrong. Does anyone know what the solution is to this frustrating problem?
So gator, I am using a calibrator on my monitor and both printers Costco and Mpixpro are giving me the same results. If I dont do more than two layers in my work, I get fantastic results that I am totally pleased with. It is only when I involve multiple pictures and multiple layers. Are you saying to be in ProPhotoRGB unitl I create it into a Jpeg and then change it to a sRBG, for export to the printer. Do my settings look correct to you in LR and PS? Because, the more I here from the Forum, the more I think it is a setting deaper than my knowlege goes. Help please! I am attaching an example of my finished product in LR and it looks the Same in Photoshop as you can see. So I am including a view in my LR of the screen shot, a view in PS w the layers after the layers have been flattened, then a shot of saving it (But I have been saving it in "standard" not "optimized as in this picture) but you notice it is saying it is saving it as a ProPhotoRGB, and the last shot is the screenshot of it as a Jpeg in PS. Also I am including Info shots on the screen of the PS file and the Jpeg in hopes someone will see my problem and know the solution. When I do info checks, they show sRBG about 80% and ProPhotoRBG about 20% even though I have used the same steps? I have tried to capture a bunch of my work in screen shots that you might see the issue. Thanks so much for your time and help!
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Same old...no printer with Maverick?
I have two Brother printers. My applications see both. A tiny hint might be that they are both listed as Generic Postscript printers. Neither prints and only teases that they might. My Print Queue says "Job Pending on Server." I deleted the previous job that stopped at this point, Downloaded new drivers from Brother that are specifically for 10.9.1, installed them, restarted both iMac (brand new) and printer and invoked 'Print' again with the same outcome. "Job pending on server.' There are no other jobs waiting in queue. To further this dilemma, the new iMac is set up to share the printer with another iMac on our network. The other Mac sees the printers also, but nothing happens. When I asked the iMac to give me an update on the 'supplies' for the Brother and 'that information is not available' which suggests that the iMac and printer are somehow avoiding a critical handshake of some kind.
Oh, and as with all the other problems associated with Maverick, the replaced iMac printed with no problems and shared the printers with no problems.
Everything has been updated through software update. Oh, yeah...the printers run through an Airport Extreme.
Since the problem seems to be across manfacturers, has anyone been able to narrow the possible problem?
Thanks.I have not solved my Brother/Mavericks printing problem - which is "printer in not connected" message.
OS 10.9.1
Brother DCP 8045D
Deleted Brother printer and Brother folder in Library/Printers
Reinstalled latest Brother print drivers.
Added the printer back.
Still having same issues.
Has to be Mavericks 10.9.1 update; printing is different as Brother was always reliable in 10.9
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PS CS6 keeps opening Adobe Help in browser & crashes
Photoshop CS6 keeps opening Adobe Help in browser - crashes and takes OS with it.
Bug frequently reappears in Layer Options and in Color Picker.
I keep getting this bug (and many others) for years. I did report it about a year ago. It's incredibly irresponsible from Adobe not the correct this. I had a crash just 10 mins ago, it wiped out 2 hours of work.
I'm a CC subscriber and I have the issue on two different PCs (home and office) with Windows7.
If you have this issue, please reply to this topic. Adobe must see the masses reporting this issue here too.I have the same problem when using layer styles, Adobe said they fixed it here: http://forums.adobe.com/message/5697913
But I am using the latest CC and it's still happening to me.
Update: I did manage to save my work by going to the photoshop window and very quickly hitting escape to close the dialog box for layer styles. After that I was able to save my work without any more help pages opening. -
How can I uninstall Maverick and reinstall snow leopard?
My mac hasn't been the same since I upgrading to maverick. Runs slow, crashes, can't cope with normal functions....
I need to go back to leopard or buy a new MacBook Pro!
Help, please helpRevert to a Previous OS X
Revert to former OS from Mavericks
Revert to Snow Leopard -
new macbook pro loaded with mavericks. installed CS3 including prompted Java update. try to open photoshop & empty splash screen pops up-can't go further. tried newer java update-same result. shut down 4 times-same. any suggestions?
Kappy wrote:
Has it occurred to you that CS3 isn't compatible with Mavericks? Try using CS9 or 10.
Sorry that's untrue. I have Photoshop CS3 running on 10.9.
CS9 or 10? Now you are just making stuff up.
Adobe claim CS3 will work, with a minor issue…
http://helpx.adobe.com/x-productkb/global/mac-os-mavericks-compatability.html
The Adobe updater fails to work for me.
I was prompted to install J6RE which came from Apple, check the Apple support downloads http://support.apple.com/downloads/#java%206
Sorry can't provide a direct link, it was just a dumb 'You need … please click install' dialog.
I think the 10.9 java updater is installing version 7. -
Illustrator crashes with each attempt to launch with Mavericks
This error just began occuring after the update to Mavericks. Photoshop and indesign have launched fine. Illustrator is crashing every time.
Please try updating Adobe application manager as mentioned in the link below.
http://helpx.adobe.com/x-productkb/global/mac-os-mavericks-compatability.html
If still you face the same issue with Adobe illustrator, Please delete the old preferences.
http://help.adobe.com/en_US/illustrator/cs/using/WS714a382cdf7d304e7e07d0100196cbc5f-630ca .html
Let us know if it works.
Regards,
Ashish
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