Help with no of records

I have to query which to return the no of records and the records as well like below.
Select Count(*) from table A
Union All
Select fieldA, fieldB, fieldC from table A
but i got error return. Can anyone help me to get the number of records in a query as well as the records returned all in one query? Need it urgent. Appreciate your help. Thanks.

Maybe this alternative will do it for your need:
Select count(*) over () count_total, fieldA, fieldB, fieldC from table A

Similar Messages

  • Need Help With File Matching Records

    I need help with my file matching program.
    Here is how it suppose to work: FileMatch class should contain methods to read oldmast.txt and trans.txt. When a match occurs (i.e., records with the same account number appear in both the master file and the transaction file), add the dollar amount in the transaction record to the current balance in the master record, and write the "newmast.txt" record. (Assume that purchases are indicated by positive amounts in the transaction file and payments by negative amounts.)
    When there is a master record for a particular account, but no corresponding transaction record, merely write the master record to "newmast.txt". When there is a transaction record, but no corresponding master record, print to a log file the message "Unmatched transaction record for account number ..." (fill in the account number from the transaction record). The log file should be a text file named "log.txt".
    Here is my following program code:
    // Exercise 14.8: CreateTextFile.java
    // creates a text file
    import java.io.FileNotFoundException;
    import java.lang.SecurityException;
    import java.util.Formatter;
    import java.util.FormatterClosedException;
    import java.util.NoSuchElementException;
    import java.util.Scanner;
    import org.egan.AccountRecord;
    import org.egan.TransactionRecord;
    public class CreateTextFile
      private Formatter output1;  // object used to output text to file
      private Formatter output2;  // object used to output text to file
      // enable user to open file
      public void openTransFile()
        try
          output1 = new Formatter("trans.txt");
        catch (SecurityException securityException)
          System.err.println("You do not have write access to this file.");
          System.exit(1);
        } // end catch
        catch (FileNotFoundException filesNotFoundException)
          System.err.println("Error creating file.");
          System.exit(1);
      } // end method openTransFile
      // enable user to open file
      public void openOldMastFile()
        try
          output2 = new Formatter("oldmast.txt");
        catch (SecurityException securityException)
          System.err.println("You do not have write access to this file.");
          System.exit(1);
        } // end catch
        catch (FileNotFoundException filesNotFoundException)
          System.err.println("Error creating file.");
          System.exit(1);
      } // end method openOldMastFile
      // add transaction records to file
      public void addTransactionRecords()
        // object to be written to file
        TransactionRecord record1 = new TransactionRecord();
        Scanner input1 = new Scanner(System.in);
        System.out.printf("%s\n%s\n%s\n%s\n\n",
          "To terminate input, type the end-of-file indicator",   
          "when you are prompted to enter input.",
          "On UNIX/Linux/Mac OS X type <ctrl> d then press Enter",
          "On Windows type <ctrl> z then press Enter");
        System.out.printf("%s\n%s",
           "Enter account number (> 0) and amount.","? ");
        while (input1.hasNext())  // loop until end-of-file indicator
          try // output values to file
            // retrieve data to be output
            record1.setAccount(input1.nextInt());    // read account number
            record1.setAmount(input1.nextDouble());  // read amount
            if (record1.getAccount() > 0)
              // write new record
              output1.format("%d %.2f\n", record1.getAccount(), record1.getAmount());
            } // end if
            else
              System.out.println("Account number must be greater than 0.");
            } // end else
          } // end try
          catch (FormatterClosedException formatterClosedException)
            System.err.println("Error writing to file.");
            return;
          } // end catch
          catch (NoSuchElementException elementException)
            System.err.println("Invalid input. Please try again.");
            input1.nextLine(); // discard input so user can try again
          } // end catch
          System.out.printf("%s %s\n%s", "Enter account number (> 0) ",
            "and amount.","? ");
        } // end while
      } // end method addTransactionRecords
      // add account records to file
      public void addAccountRecords()
        // object to be written to file
        AccountRecord record2 = new AccountRecord();
        Scanner input2 = new Scanner(System.in);
        System.out.printf("%s\n%s\n%s\n%s\n\n",
          "To terminate input, type the end-of-file indicator",   
          "when you are prompted to enter input.",
          "On UNIX/Linux/Mac OS X type <ctrl> d then press Enter",
          "On Windows type <ctrl> z then press Enter");
        System.out.printf("%s\n%s",
           "Enter account number (> 0), first name, last name and balance.","? ");
        while (input2.hasNext())  // loop until end-of-file indicator
          try // output values to file
            // retrieve data to be output
            record2.setAccount(input2.nextInt());    // read account number
            record2.setFirstName(input2.next());      // read first name
            record2.setLastName(input2.next());       // read last name
            record2.setBalance(input2.nextDouble());  // read balance
            if (record2.getAccount() > 0)
              // write new record
              output2.format("%d %s %s %.2f\n", record2.getAccount(), record2.getFirstName(),
                record2.getLastName(), record2.getBalance());
            } // end if
            else
              System.out.println("Account number must be greater than 0.");
            } // end else
          } // end try
          catch (FormatterClosedException formatterClosedException)
            System.err.println("Error writing to file.");
            return;
          } // end catch
          catch (NoSuchElementException elementException)
            System.err.println("Invalid input. Please try again.");
            input2.nextLine(); // discard input so user can try again
          } // end catch
          System.out.printf("%s %s\n%s", "Enter account number (> 0),",
            "first name, last name and balance.","? ");
        } // end while
      } // end method addAccountRecords
      // close file
      public void closeTransFile()
        if (output1 != null)
          output1.close();
      } // end method closeTransFile
      // close file
      public void closeOldMastFile()
        if (output2 != null)
          output2.close();
      } // end method closeOldMastFile
    } // end class CreateTextFile--------------------------------------------------------------------------------------------------
    // Exercise 14.8: CreateTextFileTest.java
    // Testing class CreateTextFile
    public class CreateTextFileTest
       // main method begins program execution
       public static void main( String args[] )
         CreateTextFile application = new CreateTextFile();
         application.openTransFile();
         application.addTransactionRecords();
         application.closeTransFile();
         application.openOldMastFile();
         application.addAccountRecords();
         application.closeOldMastFile();
       } // end main
    } // end class CreateTextFileTest-------------------------------------------------------------------------------------------------
    // Exercise 14.8: TransactionRecord.java
    // A class that represents on record of information
    package org.egan; // packaged for reuse
    public class TransactionRecord
      private int account;
      private double amount;
      // no-argument constructor calls other constructor with default values
      public TransactionRecord()
        this(0,0.0); // call two-argument constructor
      } // end no-argument AccountRecord constructor
      // initialize a record
      public TransactionRecord(int acct, double amt)
        setAccount(acct);
        setAmount(amt);
      } // end two-argument TransactionRecord constructor
      // set account number
      public void setAccount(int acct)
        account = acct;
      } // end method setAccount
      // get account number
      public int getAccount()
        return account;
      } // end method getAccount
      // set amount
      public void setAmount(double amt)
        amount = amt;
      } // end method setAmount
      // get amount
      public double getAmount()
        return amount;
      } // end method getAmount
    } // end class TransactionRecord -------------------------------------------------------------------------------------------------
    // Exercise 14.8: AccountRecord.java
    // A class that represents on record of information
    package org.egan; // packaged for reuse
    import org.egan.TransactionRecord;
    public class AccountRecord
      private int account;
      private String firstName;
      private String lastName;
      private double balance;
      // no-argument constructor calls other constructor with default values
      public AccountRecord()
        this(0,"","",0.0); // call four-argument constructor
      } // end no-argument AccountRecord constructor
      // initialize a record
      public AccountRecord(int acct, String first, String last, double bal)
        setAccount(acct);
        setFirstName(first);
        setLastName(last);
        setBalance(bal);
      } // end four-argument AccountRecord constructor
      // set account number
      public void setAccount(int acct)
        account = acct;
      } // end method setAccount
      // get account number
      public int getAccount()
        return account;
      } // end method getAccount
      // set first name
      public void setFirstName(String first)
        firstName = first;
      } // end method setFirstName
      // get first name
      public String getFirstName()
        return firstName;
      } // end method getFirstName
      // set last name
      public void setLastName(String last)
        lastName = last;
      } // end method setLastName
      // get last name
      public String getLastName()
        return lastName;
      } // end method getLastName
      // set balance
      public void setBalance(double bal)
        balance = bal;
      } // end method setBalance
      // get balance
      public double getBalance()
        return balance;
      } // end method getBalance
      // combine balance and amount
      public void combine(TransactionRecord record)
        balance = (getBalance() + record.getAmount()); 
      } // end method combine
    } // end class AccountRecord -------------------------------------------------------------------------------------------------
    // Exercise 14.8: FileMatch.java
    import java.io.File;
    import java.io.FileNotFoundException;
    import java.lang.IllegalStateException;
    import java.util.NoSuchElementException;
    import java.util.Scanner;
    import java.util.Formatter;
    import java.util.FormatterClosedException;
    import org.egan.AccountRecord;
    import org.egan.TransactionRecord;
    public class FileMatch
      private Scanner inTransaction;
      private Scanner inOldMaster;
      private Formatter outNewMaster;
      private Formatter theLog;
      // enable user to open file
      public void openTransFile()
        try
          inTransaction = new Scanner(new File("trans.txt"));
        } // end try
        catch (FileNotFoundException fileNotFoundException)
          System.err.println("Error opening file.");
          System.exit(1);
        } // end catch
      } // end method openTransFile
      // enable user to open file
      public void openOldMastFile()
        try
          inOldMaster = new Scanner(new File("oldmast.txt"));
        } // end try
        catch (FileNotFoundException fileNotFoundException)
          System.err.println("Error opening file.");
          System.exit(1);
        } // end catch
      } // end method openOldMastFile
      // enable user to open file
      public void openNewMastFile()
        try
          outNewMaster = new Formatter("newmast.txt");
        catch (SecurityException securityException)
          System.err.println("You do not have write access to this file.");
          System.exit(1);
        } // end catch
        catch (FileNotFoundException filesNotFoundException)
          System.err.println("Error creating file.");
          System.exit(1);
      } // end method openNewMastFile
      // enable user to open file
      public void openLogFile()
        try
          theLog = new Formatter("log.txt");
        catch (SecurityException securityException)
          System.err.println("You do not have write access to this file.");
          System.exit(1);
        } // end catch
        catch (FileNotFoundException filesNotFoundException)
          System.err.println("Error creating file.");
          System.exit(1);
      } // end method openLogFile
      // update records
      public void updateRecords()
        TransactionRecord transaction = new TransactionRecord();
        AccountRecord account = new AccountRecord();
        try // read records from file using Scanner object
          System.out.println("Start file matching.");
          while (inTransaction.hasNext() && inOldMaster.hasNext())
            transaction.setAccount(inTransaction.nextInt());     // read account number
            transaction.setAmount(inTransaction.nextDouble());   // read amount
            account.setAccount(inOldMaster.nextInt());     // read account number
            account.setFirstName(inOldMaster.next());      // read first name 
            account.setLastName(inOldMaster.next());       // read last name
            account.setBalance(inOldMaster.nextDouble());  // read balance
            if (transaction.getAccount() == account.getAccount())
              while (inTransaction.hasNext() && transaction.getAccount() == account.getAccount())
                account.combine(transaction);
                outNewMaster.format("%d %s %s %.2f\n",
                account.getAccount(), account.getFirstName(), account.getLastName(),
                account.getBalance());
                transaction.setAccount(inTransaction.nextInt());     // read account number
                transaction.setAmount(inTransaction.nextDouble());   // read amount
            else if (transaction.getAccount() != account.getAccount())
              outNewMaster.format("%d %s %s %.2f\n",
              account.getAccount(), account.getFirstName(), account.getLastName(),
              account.getBalance());         
              theLog.format("%s%d","Unmatched transaction record for account number ",transaction.getAccount());
          } // end while
          System.out.println("Finish file matching.");
        } // end try
        catch (NoSuchElementException elementException)
          System.err.println("File improperly formed.");
          inTransaction.close();
          inOldMaster.close();
          System.exit(1);
        } // end catch
        catch (IllegalStateException stateException)
          System.err.println("Error reading from file.");
          System.exit(1);
        } // end catch   
      } // end method updateRecords
      // close file and terminate application
      public void closeTransFile()
        if (inTransaction != null)
          inTransaction.close();
      } // end method closeTransFile
      // close file and terminate application
      public void closeOldMastFile()
        if (inOldMaster != null)
          inOldMaster.close();
      } // end method closeOldMastFile
      // close file
      public void closeNewMastFile()
        if (outNewMaster != null)
          outNewMaster.close();
      } // end method closeNewMastFile
      // close file
      public void closeLogFile()
        if (theLog != null)
          theLog.close();
      } // end method closeLogFile
    } // end class FileMatch-------------------------------------------------------------------------------------------------
    // Exercise 14.8: FileMatchTest.java
    // Testing class FileMatch
    public class FileMatchTest
       // main method begins program execution
       public static void main( String args[] )
         FileMatch application = new FileMatch();
         application.openTransFile();
         application.openOldMastFile();
         application.openNewMastFile();
         application.openLogFile();
         application.updateRecords();
         application.closeLogFile();
         application.closeNewMastFile();
         application.closeOldMastFile();
         application.closeTransFile();
       } // end main
    } // end class FileMatchTest-------------------------------------------------------------------------------------------------
    Sample data for master file:
    Master file                         
    Account Number            Name                     Balance
    100                            Alan Jones                   348.17
    300                            Mary Smith                    27.19
    500                            Sam Sharp                   0.00
    700                            Suzy Green                   -14.22Sample data for transaction file:
    Transaction file                    Transaction
    Account Number                  Amount
    100                                         27.14
    300                                         62.11
    300                                         83.89
    400                                         100.56
    700                                         80.78
    700                                         1.53
    900                                         82.17  -------------------------------------------------------------------------------------------------
    My FileMatch class program above has bugs in it.
    The correct results for the newmast.txt:
    100  Alan  Jones  375.31
    300  Mary  Smith  173.19
    500  Sam  Sharp  0.00
    700  Suzy Green  68.09The correct results for the log.txt:
    Unmatched transaction record for account number 400Unmatched transaction record for account number 900------------------------------------------------------------------------------------------------
    My results for the newmast.txt:
    100 Alan Jones 375.31
    300 Mary Smith 111.08
    500 Sam Sharp 0.00
    700 Suzy Green -12.69My results for the log.txt
    Unmatched transaction record for account number 700-------------------------------------------------------------------------------------------------
    I am not sure what is wrong with my code above to make my results different from the correct results.
    Much help is appreciated. Please help.

    From the output, it looks like one problem is just formatting -- apparently you're including a newline in log entries and not using tabs for the newmast output file.
    As to why the numbers are off -- just from glancing over it, it appears that the problem is when you add multiple transaction values. Since account.combine() is so simple, I suspect that you're either adding creating transaction objects incorrectly or not creating them when you should be.
    Create test input data that isolates a single case of this (e.g., just the Mary Smith case), and then running your program in a debugger or adding debugging code to the add/combine method, so you can see what's happening in detail.
    Also I'd recommend reconsidering your design. It's a red flag if a class has a name with "Create" in it. Classes represent bundles of independant state and transformations on that state, not things to do.

  • Help with Finding Duplicate records Query

    HI,
    I am trying to write a query that will find duplicate records/cases.
    This query will be used in a report.
    So, here are the requirements:
    I need to find duplicate cases/records based on the following fields:
    DOB, DOCKET, SENT_DATEI was able to do that with the following query. The query below is able to give me all duplicate records based on the Criteria above
    SELECT      DEF.BIRTH_DATE DOB,
               S.DOCKET DOCKET,
               S.SENT_VIO_DATE SENT_DATE, COUNT(*)
    FROM SENTENCES S,
                DEFENDANTS DEF
    WHERE      S.DEF_ID = DEF.DEF_ID
    AND       S.CASE_TYPE_CODE = 10
    GROUP BY  DEF.BIRTH_DATE, S.DOCKET, S.SENT_VIO_DATE
    HAVING COUNT(*) > 1;
    //I AM GOING TO CALL THIS QUERY 'X'Now, the information to be displayed on the report: defendants Name, DOB, District, Docket, Def Num, Sent Date, and PACTS Num if possible.
    The problem that I need help on is how to combine those queries together (what I mean is a sub query). the 'X' query returns multiple values. please have a look at the comments on the query below to see what I'm trying to achieve.
    here is the main query:
    SELECT      INITCAP(DEF.LAST_NAME) || ' ' || INITCAP(DEF.FIRST_NAME) || ' ' || INITCAP(DEF.MIDDLE_NAME) DEFENDANT_NAME,
            DEF.BIRTH_DATE DOB,
            TRIM(DIST.DISTRICT_NAME) DISTRICT_NAME,
            S.DOCKET DOCKET,
            S.DEF_NUM DEF_NUM,
            S.SENT_VIO_DATE SENT_DATE,
            DEF.PACTS_ID PACTS_NUM
    FROM      USSC_CASES.DEFENDANTS DEF,
            USSC_CASES.SENTENCES S,
            LOOKUP.DISTRICTS DIST
    WHERE      DEF.DEF_ID = S.DEF_ID
    AND      S.DIST_ID = DIST.USSC_DISTRICT_ID
    AND     S.CASE_TYPE_CODE = 10
    AND     S.USSC_ID IS NOT NULL
    AND // what i'm trying to do is: DOB, DOCKET, SENT_DATE IN ('X' QUERY), is this possible ??
    ORDER BY DEFENDANT_NAME; thanks in advance.
    I am using Oracle 11g, and sql developer.
    if my approach doesn't work, is there a better approach ?
    Edited by: Rooney on Jul 11, 2012 3:50 PM

    If I got it right, you want to join table USSC_CASES.DEFENDANTS to duplicate rows in USSC_CASES. If so:
    SELECT  INITCAP(DEF.LAST_NAME) || ' ' || INITCAP(DEF.FIRST_NAME) || ' ' || INITCAP(DEF.MIDDLE_NAME) DEFENDANT_NAME,
            DEF.BIRTH_DATE DOB,
            TRIM(DIST.DISTRICT_NAME) DISTRICT_NAME,
            S.DOCKET DOCKET,
            S.DEF_NUM DEF_NUM,
            S.SENT_VIO_DATE SENT_DATE,
            DEF.PACTS_ID PACTS_NUM
      FROM  USSC_CASES.DEFENDANTS DEF,
             SELECT  *
               FROM  (
                      SELECT  S.*,
                              COUNT(*) OVER(PARTITION BY DEF.BIRTH_DATE, S.DOCKET, S.SENT_VIO_DATE) CNT
                        FROM  USSC_CASES.SENTENCES S
               WHERE CNT > 1
            ) S,
            LOOKUP.DISTRICTS DIST
      WHERE DEF.DEF_ID = S.DEF_ID
       AND  S.DIST_ID = DIST.USSC_DISTRICT_ID
       AND  S.CASE_TYPE_CODE = 10
       AND  S.USSC_ID IS NOT NULL
      ORDER BY DEFENDANT_NAME;If you want to exclude duplicates from the query and do not care which row out of duplicate rows to choose:
    SELECT  INITCAP(DEF.LAST_NAME) || ' ' || INITCAP(DEF.FIRST_NAME) || ' ' || INITCAP(DEF.MIDDLE_NAME) DEFENDANT_NAME,
            DEF.BIRTH_DATE DOB,
            TRIM(DIST.DISTRICT_NAME) DISTRICT_NAME,
            S.DOCKET DOCKET,
            S.DEF_NUM DEF_NUM,
            S.SENT_VIO_DATE SENT_DATE,
            DEF.PACTS_ID PACTS_NUM
      FROM  USSC_CASES.DEFENDANTS DEF,
             SELECT  *
               FROM  (
                      SELECT  S.*,
                              ROW_NUMBER() OVER(PARTITION BY DEF.BIRTH_DATE, S.DOCKET, S.SENT_VIO_DATE ORDER BY 1) RN
                        FROM  USSC_CASES.SENTENCES S
               WHERE RN = 1
            ) S,
            LOOKUP.DISTRICTS DIST
      WHERE DEF.DEF_ID = S.DEF_ID
       AND  S.DIST_ID = DIST.USSC_DISTRICT_ID
       AND  S.CASE_TYPE_CODE = 10
       AND  S.USSC_ID IS NOT NULL
      ORDER BY DEFENDANT_NAME;SY.

  • Help with Voice-over recording - Strange tunnel/underwater effect

    Hi there!
    To start off, I am a beginner with audio equipment and recording, and very new to Audition. I recently did a voiceover recording in a studio setting, and was helped by an "audio engineer" -- although now I'm wondering if that's true -- because the WAV file we were provided is VERY noticeably off. It sounds like a tunnel, or underwater.
    I'm not sure if this file is too far-gone to be able to fix with proper mixing-- I'm posting this in hopes that there is a simple fix, but I realize that this could need to be re-recorded. So any advice is MUCH appreciated.
    Here is a clip of the Voice-over: Clip.wav - Google Drive
    Thanks in advance!

    Hey, J.
    It sounds like the two channels of audio in your WAV file have been merged to mono.  That's no always a bad thing, but in this case, they are no longer in-phase, so there is some interaction between the two channels. Can you send me the original file via dropbox or google drive to [email protected] for analysis?  If the two channels of this stereo .wav are isolated, then you can save this recording by splitting them apart...which I can help you with inside the software.
    Cheers,
    -ChrisS

  • Help with Update if record exists else insert record  "upsert"

    Hi Friends,
    i have this table:
    CREATE
      TABLE TB_GEN_COMPANY
        "ID_COMPANY"   NUMBER NOT NULL ENABLE,
        "COD_CODIGO"    VARCHAR2(10 BYTE) NOT NULL ENABLE,
        "DES_NAME"    VARCHAR2(64 BYTE) NOT NULL ENABLE,
        "DES_DIRECTION" VARCHAR2(128 BYTE) NOT NULL ENABLE,
        "COD_RUC"       CHAR(11 BYTE) NOT NULL ENABLE,
        "FLG_EST"    CHAR(1 BYTE) NOT NULL ENABLE,
        "COD_USR_CR"  VARCHAR2(16 BYTE) NOT NULL ENABLE,
        "FCH_FEC_CR" TIMESTAMP (6) NOT NULL ENABLE,
        "COD_USR_MOD" VARCHAR2(16 BYTE) NOT NULL ENABLE,
        "FCH_FEC_MOD" TIMESTAMP (6) NOT NULL ENABLE,
        CONSTRAINT "TB_GEN_COMPANIA_ESTADO_CHK" CHECK (FLG_ESTADO IN ('A', 'I'))
        CONSTRAINT "TB_GEN_COMPANIA_PK" PRIMARY KEY ("ID_COMPANIA")
      )I want to validate the code (cod_codigo). if the record exists, i will have to update with the news inputs parameters, otherwise it should create a new one i mean, an Insert.
    Thanks for t he help.
    Sorry for bad engl.

    i have this:
    DECLARE
        strCod_Compania  VARCHAR2(10):='123';
        strdes_Nombre  VARCHAR2(64):='compname';
        strdes_Direccion  VARCHAR2(128):='calle las 123 santa beatriz';
        strCod_CompaniaRuc  VARCHAR2(11):='12345678911';
    BEGIN
    MERGE INTO TB_GEN_COMPANIA e
    USING
    TB_GEN_COMPANIA d
    ON (e.cod_codigo=strCod_Compania)
    WHEN MATCHED THEN
      UPDATE
      SET e.DES_NOMBRE=strdes_Nombre,
          e.DES_DIRECCION=strdes_Direccion,
          e.COD_RUC=strCod_CompaniaRuc,
          e.FLG_ESTADO='A'
    WHEN NOT MATCHED THEN
    INSERT (COD_CODIGO,
            DES_NOMBRE,
            DES_DIRECCION,
            COD_RUC,
            FLG_ESTADO,
            COD_USR_CREA,
            FCH_FEC_CREA,
            COD_USR_MOD,
            FCH_FEC_MOD)
    VALUES
            (strCod_Compania,
            strdes_Nombre,
            strdes_Direccion,
            strCod_CompaniaRuc,
            'A',
            'rmolina',
            SYSDATE(),
            'rmolina2',
            SYSDATE());
    END;
    /this is my table:
    CREATE TABLE "TB_GEN_COMPANIA"
       (     "COD_CODIGO" VARCHAR2(10 BYTE),
         "DES_NOMBRE" VARCHAR2(64 BYTE),
         "DES_DIRECCION" VARCHAR2(128 BYTE),
         "COD_RUC" CHAR(11 BYTE),
         "FLG_ESTADO" CHAR(1 BYTE),
         "COD_USR_CREA" VARCHAR2(16 BYTE),
         "FCH_FEC_CREA" TIMESTAMP (6),
         "COD_USR_MOD" VARCHAR2(16 BYTE),
         "FCH_FEC_MOD" TIMESTAMP (6)
       )OK, when i execute the first query, 4 records are inserted in my table, and i don't know why,
    any idea to solve this please?
    Thanks

  • Need help with adobe audtion recording using a mic i wantto plug in

    i need to record audio into adobe audtion using an external mic that i will plug intgo the mac. But whe i plug in the chord i still geth thw internal mic recording..any help please??????????????@

    I'll stress that I use Windows not a Mac so I'm not expert on that sort of thing but this guide seems to give the information you need:  How to Setup External Microphone in Mac - Make Tech Easier
    Once you have the computer itself set up, the controls you need within Audition are on the Edt/Preferences/Audio Hardware menu.  If the mic is properly recognised by the Mac operating system as per the link above, you should then find it on a drop down menu you can select from in Audition.

  • Please help me with the accounting records of iTunes. At step in placing credit card details are asked to contact iTunes Support

    Please help me with the accounting records of iTunes. At step in placing credit card details are asked to contact iTunes Support

    Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
    http://www.apple.com/support/itunes/contact/

  • Help with records.

    Im nw to java and I need help with records. Can you please tell me how to make a record called car, store the make and model and display them like the structure chart below( yes its a structure chart).
    ================ main =========
    =============== / === \ ========
    ============= / ======= \ ======
    =========== / ========== \ =====
    ========= get car ======= display =
    ========= record ===============
    ======== / ===== \ ==============
    ======= / ======= \ =============
    ====== / ========= \ ============
    === get car ======= get car ========
    === make ======== model ========
    ==============================

    welcome to world of java...
    here is a skeleton structure of what you want..
    class myCar{
    public static void main(String args[]){
    myCar car = new myCar();
    car.displayCar();
    System.out.println(getCarRecord());
    void displayCar(){
    // display your car image here
    String getCarMake(){
    // returns String containing make of car
    String getCarModel(){
    // returns String containing model of car
    String getCarRecord(){
    return getCarMake() + " " +getCarMake();
    maybe this helps

  • Newbie help with Fixed IP configuration / Machine Record

    I have a Mac Mini running Snow Leopard Server. It has a fixed IP, and runs a variety of web services, iCal Server and Address Book Server. I've been having problems getting VPN to work (can connect from client OK, but not able to get any traffic through the VPN subsequently).
    In the process of trying to work out what is wrong with VPN, I noticed an oddity with the 'machine record' in DNS. The server was configured initially while connected to a LAN, but now runs with a fixed IP / FQDN outside the LAN.
    DNS is set up with the original machine name (sls.2gc.org) assigned to the original 192.x.x.x address it had when first configured. The reverse entry is also based on this 192. number.
    This name and 192.x.x.x number also appears in the 'Workgroup Manager' in the machine record.
    The new configuration has the machine assigned to a FQDN that is not the same as the original machine name (2gc.org, rather than sls.2gc.org), and a different IP address (77.44.50.51).
    Question is do I need to do anything (does the mapping to 192.x.x.x matter). If so, do I simply run changeip to correct the number / name, or do I have to also manually change the Workgroup Manager and DNS entries too?
    Thanks in advance for any help.

    You need a second IP for the server which you can use to get at services in the server itself.
    If you try to use the main IP, even when the VPN is up, the traffic will not go through the VPN but direct and will then be stopped by the firewall.
    From what IP-range does the VPN client get it's IP?
    If you need to go through the VPN and then to Internet (via the server) you need to have NAT running.
    NAT requires the firewall running and you'd also need ipforwarding (automatically on when firewall/NAT is on).
    The server can have a second (private) IP added to an alias en0 ethernet interface.
    I'd prefer using a NAT router/firewall between server and Internet or a second (LAN) interface in the server. Some use Apple USB -> ethernet adapter but you also have the AirPort one (but it won't make a good AP and you only get WEP encryption).

  • Help with Audio Playback While Recording

    I am an aspiring sound engineer and I am having a problem with recording in Audition 3.0 that I need help with. When i record vocals, the sound wave plays back in the speakers/headphones with like a 1.5 second delay after it is recorded. It really throws off the artists I am working with when they are trying to record vocals. How do i kill headphone/speaker playback while someone is recording?

    There are problems with a lot of internal soundcards in a lot of laptops, and these seem to be so many and various that all you can do is use trial and error and hope for the best.
    External soundcards should cure any problem, but you may have to look into what else is running on the laptop, as so much is integrated, and some machines seem to have audio problems caused by wireless or other network adaptors etc.
    As I said, I use oldish Edirol and Tascam usb units. The Tascam has a known fault (noise when using a guitar channel at the same time as phantom powering a mic on the other channel) which I can live with, and I would hope has been solved in later and current versions. The Edirol is fine. I use 2 units to give me the connections I want (ie one has jacks, the other phono plugs, and different size headphone sockets). Both these have asio and wdm drivers and work fine with AA 3.0 here. More modern devices will be usb2 and will presumably provide more channels or higher sampling rates, but these are fine. Others will be more up to date than me, but I would think anything from Tascam, Edirol, Echo Audio and I think most m-audio models should be fine. Just be wary of anything from Creative Labs. I, too, have had bad experiences with one of their products (it drew too much current from the usb port on a couple of the laptops so I never got as far as to find whether it had asio drivers working or not). But others will be more up to date than I am.
    I just went onto ebay over the years and kept bidding on sensible looking devices until I got ones at the right price, but it probably is better to buy new if you can afford it.
    Sorry I can't give a more definite answer.

  • I need help with paginating my Oracle database records in JSP

    Please can someone help with a script that allows me to split my resultsets from an Oracle database in JSP...really urgent..any help would be really appreciated. I'm using the Oracle Apache http server and JSP environment that comes with the database...thanks

    First thing you have to do is decide on a platform and
    database. Check to see what your server supports. Whether it is ASP
    and MSSQL, PHP and MySQL or less likely Cold Fusion.

  • Wanted: Help with thread in spanish; guitar not recording

    Can someone please help with this thread?
    GarangeBand No Reconoce Mi Guitarra Audio
    The op has trouble to connect his guitar. I cannot interview him in spanish, and he does not know to ask in English.
    Appriciate any help.
    Léonie

    Hi Borris12,
    I'll clear this up for you and let you know whats happened.
    Could you drop me in an email please with your BT account and telephone number along with a link back to this thread.
    Just send to the email address in my profile and mark FAO Craig please.
    Thx
    Craig
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
    td-p/30">Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Need help with a currently "in-use" form we want to switch to Adobes hosting service

    Hi, I am in desperate need of help with some issues concerning several forms which we currently use a paid third party (not Adobe) to host and "re-distribute through email"...Somehow I got charged $14.95 for YOUR service, (signed up for a trial, but never used it)..and now I am paying for a year of use of the similar service which Adobe is in control of.  I might want to port my form distribution through Adobe in the hopes of reducing the errors, problems and hassles my customers are experiencing when some of them push our  "submit button". (and I guess I am familiar with these somewhat from reading what IS available in here, and I also know that, Adobe is working to alleviate some of these " submit"  issues, so let's don't start by going backwards, here) I need solutions now for my issues or I can leave it as is, If Adobe's solution will be no better for my end users...
    We used FormsCentral to code these forms and it works for the most part (if the end-user can co-operate, and thats iffy, sometimes), but I need help with how to make it go through your servers (and not the third party folks we use now), Not being cruel or racist here, but your over the phone "support techs" are about horrible & I cannot understand them or work with any of them, so I would definitely need someone who speaks English and can understand the nuances of programming these forms, to please contact me back. (Sorry, but both those attributes will be required to be able to help me, so, no "newbie-interns" or first week trainees are gonna cut it).... If you have anyone who fits the bill on those items and would be willing to help us, please contact me back at your earliest convenience. If we have to communicate here, I will do that & I can submit whatever we need to & to whoever we need to.
    I need to get this right and working for the majority of my users and on any platform and OS.
    You may certainly call me to talk about this, and I have given my number numerous times to your (expletive deleted) time wasting - recording message thingy. So, If it's not available look it up under [email protected]
    (and you will probably get right to me, unlike my and I'm sure most other folks',  "Adobe phone-in experiences")
    Thank You,
    Michael Corman
    VinylCouture
    Phenix City, Alabama  36869

    Well, thanks for writing back...just so you know...I started using Adobe products in 1987, ...yeah...back then...like Illustrator 1 & 9" B&W Macs ...John Warnock's Helvetica's....stuff like that...8.5 x 11 LaserWriters...all that good stuff...I still have some of it working on a mac...much of it was stuff I bought. some stuff I did not...I'm not a big fan of this "cloud" thing Adobe has foisted upon the creatives of the world...which I'm sure you can tell...but the functionality and usefulness of your software can not be disputed, so feel free to do whatever we will continue to pay for, ...I am very impressed with CC PS on the 64 bit PC and perhaps I will end up paying you the stipend that you demand for the other services.
    So  I guess that brings us to our problem.. a few years back and at the height of the recession and near bankruptcy myself,  I was damn lucky and hit on something and began a small arts and crafts supply service to sell my products online to a very "niche market" ...I had a unique product and still sell that product (plus others) online...My website is www.vinylcouture.com...Strange? Yes...but there is a market it seems, for everything now, and this is the market I service...Catagorically, these are 99%+ women that use these "adhesive, sticky backed vinyl products"  to make different "craft items" that are just way too various and numerous to go into... generally older women, women who are computer illiterate for the most part...and all this is irrelevant to my problem, but I want you to have every bit of background on this and especially the demographic we are dealing with, so we can get right to the meat of the problem.
    OK...So about two years ago, I decided to offer a "plain sheet" product of a plain colored "stick back" vinyl... it is available in multiple quantities of packs ( like 5 pieces, 10 pieces, 15 pieces, in a packi  & so on)...and if you are still on my site.. go to any  "GO RIGHT TO OUR ORDER PAGE"  button, scroll down a little...and then to the "PLAIN VINYL" section...you will see the Weebly website order process.) You can back out from here, I think,..but, anyway this product is available in 63 colors + or - a few. So then the problem is,  how do they select their individual colors within that (whatever) pack?... .
    So my initial idea was to enable a "selection form" for these "colors" that would be transmitted to me via email as 'part" of the "order process".. We tried getting our customers to submit a  " a list" ( something my competitiors still do, lol, poor bastards)......but that..is just unbelievable..I can't even begin to tell you what a freakin' nightmare that was...these people cannot even count to 10, much less any higher... figuring out what colors to list and send me... well, lets just say, it wasn't working......I had to figure out a better way...Something had to be done.
    So after thinking this all out,  and yeah...due to my total ignorance, i figured that we could make a form with Live Cycle Designer (Now Forms Central)...(back then something that was bundled with Adobe Acrobat Pro), I believe, and thats what this thing was authored in... and it would be all good...LOL!
    Well not so simple...as you well know, Adobe Acrobat would NOT LET YOU EMAIL anything from itself.....it just wouldn't work (and I know why, and all that hooey), but not being one to take NO for answer,.I started looking for a way to make my little gizmo work.. So I found this company that said they can "hijack" (re-direct actually) the request to email, bypass the wah-wah, and re-transmit it to the proper parties.....for less than $100 a year,  I think...its called http://pdf-fillableforms.com/.
    A nice gentleman named Joseph Silva helped us program the thing to go to his servers and back out. Please dont hassle them...I need them...for now..it basically does work...try it...you should get back a copy of the form that you filled out...good luck however,  if you're on MAC OSX or similar...
    I have included a copy of both of our forms (and feel free to fill it out and play with it)...just put test somewhere on it...(and you must include YOUR email or it will balk)..they are supposed to be mostly identical, except one seems to be twice as large....generating a 1.7 meg file upon submission, while the other one only generates a 600K file or so...thats another issue for another day or maybe you can advise on that also...
    OK so far so good......In our shop, once Grandma buys a 10 pack (or whatever), Only then she gets to the link on her receipt page ro the relevant "selection form" ,(this prevents "Filling and Sending"  with "no order" and "no payment", another early problem we had)... which they can click on and it will usually download and open up on their device if all goes well...Then our little form is supposed to be fillable and is supposed to ADD UP all the quantities, so grandma knows how many she is buying and so forth right on the fly,  and even while she changes her mind..., and IT'S LARGE so grandma can see it, and then it TOTALS it all up for them, ( cause remember, they can NOT add)..,  except there is a programming bug (mouse-click should be a mouse-up probably or something..) which makes you click in the blank spaces to get to a correct TOTAL...about 70-80% of our customers can enable all these features and usually the process completes without problems for them especially on PC's running Windows OS and Acrobat Reader X or XI...at least for most... Unfortunately it is still not the "seamless process" I would like or had envisioned for the other folks out there that do have trouble using our form....  Many folks report to us the following issues that we know of.  First of all it takes too much time to load up...We know its HUGE...is there anyway that you can see, to streamline this thing? I would love for it to be more compact...this really helps on the phones and pads as I'm sure you well know.
    Some just tell us,"it WON'T work"....I believe this is because they are totally out of it and dont even have Adobe Reader on their machine, & don't know how to get it ( yes, we provide the links).....or it's some ancient version....no one can stop this one...
    It almost always generates some kind ( at least one time)  of "error message" which we do warn them about..., telling one,  basically that "Acrobat doesnt even like this happening at all, and it could be detrimental to ones computer files", blah-blah...(this freaks grandma out really bad)...& usually they end up not even trying to send it...  and then I get calls that even you wouldn't believe...& If they DO nut up and push the Red "Submit Form" button, it will usually send the thing to us (and also back to them at the "required email address" they furnished on the form, thats what the folks at the "fillable forms place" do) so, if it's performing it's functions, why it is having to complain?. What are we doing wrong?....and how can I fix it?...Will re-compiling it or saving it as a newer version of "FormsCentral" correct any of these problems ?
    Ok, so that should keep you busy for a minute and we can start out with those problems...but the next thing is, how can I take advantage of YOUR re-direct & hosting services?, And will it get rid of the error messages, and the slowness, and the iOS incompatibilities ? (amazingly,  the last iOS Reader version worked almost OK.. but the newest version doesnt seem to work with my form on my iphone4)  If it will enable any version of the iOS to send my form correctly and more transparently, then it might be worth the money...$14.95 a MONTH you say. hmmmmm...Better be good.
    Another problem is, that I really don't need 5000 forms a month submitted. I think its like 70-100 or less....Got any plans for that?  Maybe I'm just not BIG ENOUGH to use Adobe's services, however in this case, I really don't care whose I do use as long as the product works most correctly for my customers as well as us. Like I said, If I'm doing the best I can, I won't change anything, and still use the other third party, If Adobe has a better solution, then i'm all for that as well. In the meantime, Thanks for any help you can provide on this...
    Michael Corman
    VinylCouture.com
    (706) 326-7911

  • Help with system upgrade for CS6

    Hello. I am hoping you can give me some advice on what to do (or buy) to improve my video editing system.  I am a bit of novice when it comes to the technical/hardware end of things and I’m having some issues with my current system. 
    I working in Adobe CS6 Master Suite on a Windows 7 Ultimate PC.  I mainly use Premiere Pro, After Effects, Photoshop, and Audition.  I create very complete animations and videos with many layers and effects (via Boris & Red Giant).  I also use Skype to record group video calls (with the program Evaer) for a reality T.V. recap show which I also edit with my Adobe suite.  However I have two main problems.
    When I render out a 20 minute premier pro project (with several HD video layers and effects) it takes almost 13 hours.  It seems like this is very long considering my high end components, and set up.  For example I run ONLY my OS off an SSD.  My programs are on another SSD.  The files I use for the video are on another HDD, and I render to another HDD.  I was told by keeping all the aspects on separate hard drives it would speed everything up.  Is that true?  I also am now reading that rendering to a SSD would speed things up.  Should I consider changing my workflow/hard drive set up that way? 
    My other problem is that when I record my Skype group calls of 4 people (with Evaer) to my SSD the audio is always off when I bring it into Premiere.  I don’t know if this is a problem with Evaer, a codec (it records it as H.264/MPEG-4 AVC Codec.  At 1280 X 720 and 30fps), that SSDs auto compress files, or that my system just cant handle it.  Plus Soundblaster & Nvida both seem to active as audio features on my system I don’t know if that effects anything.  Is there any advice any of you have on this issue as well?  Perhaps another program to record skype or group calls?
    Finally… all that aside.  Considering the work I am doing should I just upgrade my system to a better Mobo and graphics card.  I see a lot of people are recommending a dual processor work station.  If so what is a good motherboard, and processor(s) I should get if I build my own workstation?  I have about $4000.00 I could invest in building one if you think would greatly improve my work flow and render times.  I also have a quadro k5000 on the way, and id like to be able to use the memory I have already.
    I realize I am asking a lot of questions.  I would truly appreciate any help, advice or just a point in the right direction.  I have included my current system specs below incase that helps with any of my questions.  If you have any other questions or need more information just let me know.  Thank you again in advance for any help you can provide.
    -Eric
    MOTHERBOARD:
    Gigabyte G1.Assassin  http://www.gigabyte.com/products/product-page.aspx?pid=3752#ov
    PROCESSOR:
    Intel Core i7 X 980
    5 HARD DRIVES:
    (1) SATA II WD (WD15EADS-00P8B0) 3gb Hard Drive @ 1.5TB
    (2) OCZ SATA AGILITY II SSD drives @120GB: http://www.newegg.com/Product/Product.aspx?Item=N82E16820227543
    (2) Hitachi 6gb SATA III drives @2TB: http://www.newegg.com/Product/Product.aspx?Item=N82E16822145473
    3 DVD/CD/BLUERAY DRIVES:
    (1) SATA DVD DRIVE
    (1) SATA BlueRay Drive
    RAM:
    24GIGs of this ram: http://www.newegg.com/Product/Product.aspx?Item=N82E16820145321
    GRAPHICS:
    (1) NVIDIA GeForce GTX 680  http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-680
    SOUND CARD:
    NONE DEDICATED: But Onboard Creative Soundblaster X-Fi Digital Audio Processor (20K2) with X-Fi Xtreme Fidelity™ and EAX® AHD 5.0™ Technologies built into MoBo.
    PLUS: NVIDIA High Definition Audio
    CONTROLLERS:
    Microsoft ISATAP Adapter
    Intel(R) ICH10R SATA AHCI Controller
    Realtek PCI GBE Family Controller
    Marvell 91xx SATA 6G Controller
    Renesas Electronics USB 3.0 Host Controller
    MY HARD DRIVE SETUP:
    *I also have a network server which I use to back up files, and access files across my other systems. 

    Eric,
    I would hardly call the Quadro card an upgrade to a GTX 680!
    Regarding getting more speed from a faster MB / CPU, since you already have a 6-core rig with 24GB of RAM I would think that any gains you would get would not be that dramatic.
    Check out your cpu usage (Task manager) and see how busy your cores are during a test render. I am guessing that the Boris and / or Red Giant effects could be jumping your projects from gaining the full multi-core capabilities of the Adobe software.
    Regards,
    Jim

  • I need your help with a decision to use iPhoto.  I have been a PC user since the mid 1980's and more recently have used ACDSee to manage my photo images and Photoshop to edit them.  I have used ProShow Gold to create slideshows.  I am comfortable with my

    I need your help with a decision to use iPhoto.  I have been a PC user since the mid 1980’s and more recently have used ACDSee to manage my photo images and Photoshop to edit them.  I have used ProShow Gold to create slideshows.  I am comfortable with my own folder and file naming conventions. I currently have over 23,000 images of which around 60% are scans going back 75 years.  Since I keep a copy of the originals, the storage requirements for over 46,000 images is huge.  180GB plus.
    I now have a Macbook Pro and will add an iMac when the new models arrive.  For my photos, I want to stay with Photoshop which also gives me the Bridge.  The only obvious reason to use iPhoto is to take advantage of Faces and the link to iMovie to make slideshows.  What am I missing and is using iPhoto worth the effort?
    If I choose to use iPhoto, I am not certain whether I need to load the originals and the edited versions. I suspect that just the latter is sufficient.  If I set PhotoShop as my external editor, I presume that iPhoto will keep track of all changes moving forward.  However, over 23,000 images in iPhoto makes me twitchy and they are appear hidden within iPhoto.  In the past, I have experienced syncing problems with, and database errors in, large databases.  If I break up the images into a number of projects, I loose the value of Faces reaching back over time.
    Some guidance and insight would be appreciated.  I have a number of Faces questions which I will save for later. 

    Bridge and Photoshop is a common file-based management system. (Not sure why you'd have used ACDSEE as well as Bridge.) In any event, it's on the way out. You won't be using it in 5 years time.
    Up to this the lack of processing power on your computer left no choice but to organise this way. But file based organisation is as sensible as organising a Shoe Warehouse based on the colour of the boxes. It's also ultimately data-destructive.
    Modern systems are Database driven. Files are managed, Images imported, virtual versions, lossless processing and unlimited editing are the way forward.
    For a Photographer Photoshop is overkill. It's an enormously powerful app, a staple of the Graphic Designers' trade. A Photographer uses maybe 15% to 20% of its capability.
    Apps like iPhoto, Lightroom, Aperture are the way forward - for photographers. There's the 20% of Photoshop that shooters actually use, coupled with management and lossless processing. Pop over to the Aperture or Lightroom forums (on the Adobe site) and one comment shows up over and over again... "Since I started using Aperture/ Lightroom I hardly ever use Photoshop any more..." and if there is a job that these apps can do, then the (much) cheaper Elements will do it.
    The change is not easy though, especially if you have a long-standing and well thought out filing system of your own. The first thing I would strongly advise is that you experiment before making any decisions. So I would create a Library, import 300 or 400 shots and play. You might as well do this in iPhoto to begin with - though if you’re a serious hobbyist or a Pro then you'll find yourself looking further afield pretty soon. iPhoto is good for the family snapper, taking shots at birthdays and sharing them with friends and family.
    Next: If you're going to successfully use these apps you need to make a leap: Your files are not your Photos.
    The illustration I use is as follows: In my iTunes Library I have a file called 'Let_it_Be_The_Beatles.mp3'. So what is that, exactly? It's not the song. The Beatles never wrote an mp3. They wrote a tune and lyrics. They recorded it and a copy of that recording is stored in the mp3 file. So the file is just a container for the recording. That container is designed in a specific way attuned to the characteristics and requirements of the data. Hence, mp3.
    Similarly, that Jpeg is not your photo, it's a container designed to hold that kind of data. iPhoto is all about the data and not about the container. So, regardless of where you choose to store the file, iPhoto will manage the photo, edit the photo, add metadata to the Photo but never touch the file. If you choose to export - unless you specifically choose to export the original - iPhoto will export the Photo into a new container - a new file containing the photo.
    When you process an image in iPhoto the file is never touched, instead your decisions are recorded in the database. When you view the image then the Master is presented with these decisions applied to it. That's why it's lossless. You can also have multiple versions and waste no disk space because they are all just listings in the database.
    These apps replace the Finder (File Browser) for managing your Photos. They become the Go-To app for anything to do with your photos. They replace Bridge too as they become a front-end for Photoshop.
    So, want to use a photo for something - Export it. Choose the format, size and quality you want and there it is. If you're emailing, uploading to websites then these apps have a "good enough for most things" version called the Preview - this will be missing some metadata.
    So it's a big change from a file-based to Photo-based management, from editing files to processing Photos and it's worth thinking it through before you decide.

Maybe you are looking for

  • IMac not detecting external displays

    I have a mid-2010 iMac which, for a long time, ran with a Samsung TV as a double monitor through the mini displayport (via a VGA adapter). This past Christmas, I received a Yiynova MSP19U artist's tablet, which also uses a VGA connector. After instal

  • How do I get the block duration for wave file playback?

    I'm using a LV example "Getting Started with sound and vibration express vi's (simulated).  When I play back the examples the audio does not match the graphing updates as the file is played. That is, the sound continues to play after the graphs have

  • Pls help to correct my code

    Hai Java Guru. I am new to java , i got an exception while i practicing on packages. I did a program which have two packages and one of them have a function, And i access this function from other packages , and i got a run time error like NoclassDeff

  • DVD will not play in standard player?

    Rookie to DVDSP. Created project in FCP, exported using Quicktime movie, brought into DVDSP and created dvd, first as HD DVD and read that a standard dvd player will not play so I created new project using all standard settings and still nothing. Dvd

  • CANT UPDATE WITHOUT ACCOUNT

    I am using a shared school MacBookPro - Configurator was downloaded by someone who is no longer available - I can't update the software because it keeps telling me to log into an old account.  How do I change the account associated with this software