Help with recurring paper jam on psc 2410
My printer is an HP psc 2410 all in one photosmart and I get a recurring paper jam. The paper stops feeding half way through and I get a message that the printer is out of paper. When I open the back, I see that the paper is half way through and I can grab the paper and pull it out. When I close it up, the printer wants to align cartridges and I hit ok and then it feeds the paper through and here we go again....same jam, same place. I went through the whole tech support lists of what to do if you have a paper jam and nothing worked and then they said my printer needed service. It is not under warranty anymore, of course, and they want me to pay around $30 just to find out if it can be fixed. Does anybody know what is wrong with my printer and how to fix it??
Hi there,
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Similar Messages
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My psc 2175 has a problem with ghost paper jams
my psc 2175 displays paper jam yet there is no paper jam. when i press enter the page that was partially out is drawn back into the printer and then is discharged.
My niece had something similar on her original MBP, and she was told that it was the result of pressure being exerted on the display, like would happen if it were carried in a bag with books. Can you think of any circumstance where your Mac might have been pressured, possibly while in its bag?
My guess is that this is a problem with the display rather than with the graphics card. Have you tried an external display? Graphics card problems tend to also manifest themselves on an external display.
This does not look like the typical spot that you see when there is a bright light shining from the other side of the display. You can certainly cover up the apple with something opaque to eliminate any possibility of this artifact being related to anything shining through the it.
Since the apple is in the middle of the display, it may also represent a point at which external pressure could cause more deflection, and possibly do some damage.
You might try running the extended version of the Apple Hardware test, just in case something might show up in the form of an error code.
Good luck! -
Help with Rock, Paper, Scissors Program
I need some help with my program, I got understand writing each of the methods I have to do but then i don't understand how to piece it together to make the program work. in the main method...I didn't complete the scrolling message method I just wanted to get the game itself working first then I was going to complete that method. I just need to know if I'm heading in the right direction or if i did something completly wrong
import javax.swing.*;
public class RockPaperScissors
public static void displayScrollingMessage (String list)
String header = "Game #\tUser\tComputer\tWinner\t";
public static void getUserChoice ( )
int game = 1;
for ( game = 1; game > 0 ; game ++)
String input = JOptionPane.showInputDialog ("Choose Rock, Paper, or Scissors\n Enter\n 1 for Rock" +
"\n2 for Paper\n3 for Scissors\n4 to Exit");
String list = " ";
int option = Interger.parseInt (input);
switch (option)
case 1:
int userChoice = 1;
getComputersChoice ();
itemName (userChoice);
itemName2 (computersChoice);
whowins (userChoice, computersChoice);
winnerName (winner);
winlose (winner);
String list =+ game + "/t" + itemName + "\t" + itemName2 + "\t" + winnerName + "\n";
String winner = JOptionPane.showOutputDialog (null, "You picked " + itemName + " and the computer picked "
+ itemName2 + "\nTherefore " + winlose);
return userChoice;
break;
case 2:
userChoice = 2;
getComputersChoice ();
itemName (userChoice);
itemName2 (computersChoice);
whowins (userChoice, computersChoice);
winnerName (winner);
winlose (winner);
String list =+ game + "\t" + itemName + "\t" + itemName2 + "\t" + winnerName + "\n";
String winner = JOptionPane.showOutputDialog (null, "You picked " + itemName + " and the computer picked "
+ itemName2 + "\nTherefore " + winlose);
return userChoice;
break;
case 3:
userChoice = 3;
getComputersChoice ();
itemName (userChoice);
itemName2 (computersChoice);
whowins (userChoice, computersChoice);
winnerName (winner);
winlose (winner);
String list =+ game + "\t" + itemName + "\t" + itemName2 + "\t" + winnerName + "\n";
String winner = JOptionPane.showOutputDialog (null, "You picked " + itemName + " and the computer picked "
+ itemName2 + "\nTherefore " + winlose);
return userChoice;
break;
case 4:
break;
default:
JOptionPane.showMessageDialog (null, "Error!! Please enter a valid option!"
, JOptionPane.WARNING_MESSAGE);
break;
public static int getComputersChoice ()
int computersChoice = (int) (3 * Math.random() + 1);
return computersChoice;
public static String itemName (int userChoice)
if (userChoice == 1)
String itemName = Rock;
else
if (userChoice == 2)
String itemName = Paper;
else
if (userChoice == 3)
String itemName = Scissors;
return itemName;
public static string itemName2 (int computersChoice)
if (computersChoice == 1)
String itemName2 = Rock;
else
if (computersChoice == 2)
String itemName2 = Paper;
else
if (computersChoice == 3)
String itemName2 = Scissors;
return itemName2;
public static string winlose (int winner)
if (winner == 1)
winlose = "You Win!!!";
else
if (winner == 2)
winlose = "You Lose!!";
else
if (winner == 3)
winlose = "Its a Tie!!";
return winlose;
public static string winnerName (int winner)
if (winner == 1)
String winnerName = "User";
else
if (winner == 2)
String winnerName = "Computer";
else
if (winner == 2)
String winnerName = "Tie";
return winnerName;
public static void whoWins (int computersChoice, int userChoice)
if (userChoice == 1 && computersChoice == 1)
int winner = 3;
else
if (userChoice == 1 && computersChoice == 2)
int winner = 2;
else
if (userChoice == 1 && computersChoice == 3)
int winner = 1;
else
if (userChoice == 2 && computersChoice == 1)
int winner = 1;
else
if (userChoice == 2 && computersChoice == 2)
int winner = 3;
else
if (userChoice == 2 && computersChoice == 3)
int winner = 2;
else
if (userChoice == 3 && computersChoice == 1)
int winner = 2;
else {
if (userChoice == 3 && computersChoice == 2)
int winner = 1;
else
if (userChoice == 3 && computersChoice == 3)
int winner = 3;
return winner;
public static void main (String args [])
getUserChoice ( );
System.exit (0);
}Here's something to compare to
import javax.swing.*;
public class RockPaperScissors
public RockPaperScissors()
String[] pick = {"Rock","Paper","Scissors","Exit"};
int user = 0, computer = 0;
String result = "", output = "";
while(user < 3)
user = JOptionPane.showOptionDialog(null,"Which do you want?",
"Rock-Paper-Scissors",-1,-1,null,pick,"");
if(user == 3) break;
computer = (int)(3*Math.random());
result = getWinner(user,computer);
output = "You chose "+pick[user] + "\nComputer chose " + pick[computer]+
"\n\nResult:- " + result;
JOptionPane.showMessageDialog(null,output);
System.exit(0);
public String getWinner(int player, int comp)
if(Math.abs(player - comp) > 1)
if(player == 2) player = -1;
if(comp == 2) comp = -1;
return player > comp? "You win.":player < comp? "Computer wins.":"Tie.";
public static void main(String[] args){new RockPaperScissors();}
} -
Need help with Recurring Kernel Panic- [ WITH LOGS ]
For the past two weeks or so I have been getting a lot of Kernel Panics. Most of them happen when I select Restart or Shutdown. There have also been cases of Final Cut Pro crashing regularly, but I thnk the Kernel Panics are far more important to diagnose. I have not changes any hardware for at least a year. The machine has 4.5gb of RAM and 40% of the system drive free. I have run Disk Utility to repir the disk as well as the permissions, all coming back with no errors. The ONLY thing that I can think of that changed is that I purchased and ran Disk Warrior 4. It seemed to help tremendously with performance, however, it is the only thing that I can think of that has changed. I am also suffereing from some performance loss as well. I get at least one Kernel Panic a day. I have no idea what the KP mean, but they all look similar. I have posted the two latest ones below. Any help as to what might be causing this would be much appreciated. Thanks in advance.
Thu Oct 25 22:00:24 2007
Unresolved kernel trap(cpu 0): 0x400 - Inst access DAR=0x0000000001960014 PC=0x000000005AD15550
Latest crash info for cpu 0:
Exception state (sv=0x5E98B500)
PC=0x5AD15550; MSR=0x10009030; DAR=0x01960014; DSISR=0x10000000; LR=0x00D4B1CC; R1=0x4527B7F0; XCP=0x00000010 (0x400 - Inst access)
Backtrace:
0x00D4B1B4 0x00D4CF48 0x003015AC 0x00301420 0x002BA498 0x002BA4EC
0x0008A2FC 0x0008A36C 0x0002922C 0x0001ABBC 0x000295D0 0x00048F3C 0x0001DA04 0x0001FDB4
0x00021604 0x00038180 0x002667B0 0x0027322C 0x000252AC 0x000ABDB8
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOATABlockStorage(1.4.3)@0xd49000
dependency: com.apple.iokit.IOStorageFamily(1.5)@0x442000
dependency: com.apple.iokit.IOATAFamily(1.6.0f2)@0x803000
Proceeding back via exception chain:
Exception state (sv=0x5E98B500)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x5D9F5780)
PC=0x9000B348; MSR=0x0200F030; DAR=0xE1523000; DSISR=0x42000000; LR=0x9000B29C; R1=0xBFFFEB40; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.10.0: Wed May 23 16:50:59 PDT 2007; root:xnu-792.21.3~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0004): 0x400 - Inst access
Latest stack backtrace for cpu 0:
Backtrace:
0x000952D8 0x000957F0 0x00026898 0x000A8004 0x000AB980
Proceeding back via exception chain:
Exception state (sv=0x5E98B500)
PC=0x5AD15550; MSR=0x10009030; DAR=0x01960014; DSISR=0x10000000; LR=0x00D4B1CC; R1=0x4527B7F0; XCP=0x00000010 (0x400 - Inst access)
Backtrace:
0x00D4B1B4 0x00D4CF48 0x003015AC 0x00301420 0x002BA498 0x002BA4EC
0x0008A2FC 0x0008A36C 0x0002922C 0x0001ABBC 0x000295D0 0x00048F3C 0x0001DA04 0x0001FDB4
0x00021604 0x00038180 0x002667B0 0x0027322C 0x000252AC 0x000ABDB8
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOATABlockStorage(1.4.3)@0xd49000
dependency: com.apple.iokit.IOStorageFamily(1.5)@0x442000
dependency: com.apple.iokit.IOATAFamily(1.6.0f2)@0x803000
Exception state (sv=0x5D9F5780)
PC=0x9000B348; MSR=0x0200F030; DAR=0xE1523000; DSISR=0x42000000; LR=0x9000B29C; R1=0xBFFFEB40; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kerne`
Sun Oct 28 10:35:10 2007
Unresolved kernel trap(cpu 0): 0x400 - Inst access DAR=0x00000000E0F65000 PC=0x0000000000000000
Latest crash info for cpu 0:
Exception state (sv=0x5E155C80)
PC=0x00000000; MSR=0x40009030; DAR=0xE0F65000; DSISR=0x40000000; LR=0x00D4B1CC; R1=0x452F3890; XCP=0x00000010 (0x400 - Inst access)
Backtrace:
0x00D4B1B4 0x00D4CF48 0x003015AC 0x00301420 0x002BA498 0x002BA4EC
0x0008A2FC 0x0008A36C 0x0002922C 0x0001ABBC 0x000295D0 0x00048F3C 0x0001DA04 0x0001FDB4
0x00021604 0x00038180 0x002667B0 0x0026661C 0x002AB548 0x000ABB30 0x00000000
backtrace terminated - frame not mapped or invalid: 0xBFFFDC50
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOATABlockStorage(1.4.3)@0xd49000
dependency: com.apple.iokit.IOStorageFamily(1.5)@0x442000
dependency: com.apple.iokit.IOATAFamily(1.6.0f2)@0x803000
Proceeding back via exception chain:
Exception state (sv=0x5E155C80)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x5D502A00)
PC=0x90014E0C; MSR=0x0000D030; DAR=0xE0F65000; DSISR=0x42000000; LR=0x90014C68; R1=0xBFFFDC50; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.10.0: Wed May 23 16:50:59 PDT 2007; root:xnu-792.21.3~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0004): 0x400 - Inst access
Latest stack backtrace for cpu 0:
Backtrace:
0x000952D8 0x000957F0 0x00026898 0x000A8004 0x000AB980
Proceeding back via exception chain:
Exception state (sv=0x5E155C80)
PC=0x00000000; MSR=0x40009030; DAR=0xE0F65000; DSISR=0x40000000; LR=0x00D4B1CC; R1=0x452F3890; XCP=0x00000010 (0x400 - Inst access)
Backtrace:
0x00D4B1B4 0x00D4CF48 0x003015AC 0x00301420 0x002BA498 0x002BA4EC
0x0008A2FC 0x0008A36C 0x0002922C 0x0001ABBC 0x000295D0 0x00048F3C 0x0001DA04 0x0001FDB4
0x00021604 0x00038180 0x002667B0 0x0026661C 0x002AB548 0x000ABB30 0x00000000
backtrace terminated - frame not mapped or invalid: 0xBFFFDC50
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOATABlockStorage(1.4.3)@0xd49000
dependency: com.apple.iokit.IOStorageFamily(1.5)@0x442000
dependency: com.apple.iokit.IOATAFamily(1.6.0f2)@0x803000
Exception state (sv=0x5D502A00)Hello! I would be inclined to think you probably should re-install. The fact you said DW helped with performance indicates it found problems. My experience with OSX has been that mine has run pretty much perfectly for 3 years plus even though I tinker a lot and try out apps and have several dozen apps installed along with several haxies. It runs just as fast as it did when I first installed it as a fresh install. DW helps fix directory errors but it's not designed to do anything else. You could have bad blocks on the hard drive which could be causing the problem. I would erase using the zero data option and reinstall fresh. Ideally you would do this on a second partition or on another hard drive. If you only have one hard drive now is a good time to invest in another one so you can have a bootable backup for problem solving. Tom
-
Help with recurring activation screen on iOS 8.1.2 and iOS 8.1.1
still can't troubleshoot recuring activation screen on iOS 8.1.1 and iOS 8.1.2,when the screen goes to sleep,the network drops and then the activation required screen comes up again
anypats wrote:
With 8.1.2 there were no changes relating to Health, wi-fi issues, Bluetooth, etc. The only change was an issue with ringtones disappearing.
Nice of Apple to issue a one note upgrade. -
Help with recurring kernel panic
Hello,
I am a relatively new Mac user (past 8 months) and have had this MacBook Pro for the same amount of time. I am having a problem lately (w/in the last few months) where many different apps (Firefox, Parallels, Photoshop, Smultron, etc) that I run shut down intermittently and without warning. Also, now, several times a day, I will get a kernel panic. I am not sure what is causing this, and would appreciate any help you can offer. I thought this may have been caused by Parallels or Firefox, but I see this occur even when I don't use Parallels all day long.
Here is the latest kernel panic:
Wed Apr 29 12:43:43 2009
panic(cpu 1 caller 0x001A9C68): Kernel trap at 0x0017847c, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00000008, CR3: 0x015c2000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x087277a8, ECX: 0x005232a0, EDX: 0x093c74d8
CR2: 0x00000008, EBP: 0x5b70bab8, ESI: 0x09404870, EDI: 0x07a27324
EFL: 0x00010206, EIP: 0x0017847c, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x5b70b8a8 : 0x12b4f3 (0x45b13c 0x5b70b8dc 0x1335e4 0x0)
0x5b70b8f8 : 0x1a9c68 (0x464700 0x17847c 0xe 0x463eb0)
0x5b70b9d8 : 0x1a038d (0x5b70b9f0 0x5b458c4a 0x5b70bab8 0x17847c)
0x5b70b9e8 : 0x17847c (0xe 0x8720048 0x5b700070 0x190010)
0x5b70bab8 : 0x39b243 (0x87277a8 0x0 0x1 0x0)
0x5b70bad8 : 0x1db4a9 (0x9404870 0x0 0x0 0x2)
0x5b70bb28 : 0x1db6d1 (0x9404870 0x1 0x5b70bb78 0x1f5e32)
0x5b70bb78 : 0x1db979 (0x0 0x7a27324 0x5b70bbb8 0x5b70bbf4)
0x5b70bb98 : 0x1db9af (0x9404870 0x7a27324 0x5b70bcdc 0x95085f0)
0x5b70bbb8 : 0x1e6ee6 (0x9404870 0x7d1d0a0 0x5b70bcb9 0x1b)
0x5b70bf78 : 0x3df460 (0x78adedc 0x7a27220 0x7a27264 0xb01229d0)
0x5b70bfc8 : 0x1a0887 (0x7749820 0x0 0x1a30b5 0x7749820)
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbffffbd8
BSD process name corresponding to current thread: SFLSharedPrefsTo
Mac OS version:
9G55
Kernel version:
Darwin Kernel Version 9.6.0: Mon Nov 24 17:37:00 PST 2008; root:xnu-1228.9.59~1/RELEASE_I386
System model name: MacBookPro4,1 (Mac-F42C89C8)
Here are some specs on my MacBook:
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro4,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.6 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP41.00C1.B03
SMC Version: 1.27f1
Serial Number: W88260V** <Edited by Host>
Sudden Motion Sensor:
State: Enabled
Let me know if you need anything else.
Thanks!Hi, just to update what happened.
I ran through a lot of suggestions listed by nerowolfe and just couldn't get it figured out.
I went back finally and did another Apple Hardware test, this time using the one that comes on the Apple install disc. (Previously, the TechTool Deluxe one did not detect any problems.) The Apple Hardware test finally found a bad RAM stick, so I removed the first stick of RAM and rebooted. No problems since then, so I am replacing it (still under warranty) with another memory stick.
Thanks for the links, and this is another example of the kernel panic being the cause of bad RAM. If nothing else, just do the obvious, remove one stick at a time, to see if that fixes the problem. -
hello
i'm working with oracle database 11g , oracle forms 10g
i would like to create a button on form when button press scan paper from the scanner directly
any tips please
Thank'sHi.
There is no out-of-the-box support for your request. You have two choices :
1. If the scanner is connected to your client pc then you could use some scanner client program (probably shiped with scanner machine) to be able to scan. So the only concern is to call out for a client host command (probably the easiest way is to use webutil)
2. If the scanner is accessible only from network then :
2.1 write your own java bean to communicate with the scanner either using twain or sane protocol
2.2 use an existing one (ex. http://www.longbridge.biz/ImageFileManagerBean_TV.zip). Btw this one is proprietary, if you do some google search I am believe you could find others.
Best regards
Edited by: GregorM on Jun 2, 2013 12:09 PM -
I have a scenario where a store sells fruit and veg. People buy these and may choose to set up a standing order for their purchase.
Why can I simply create an order via the back to recur that matches the selection of products?
Why do I have to have set up the products to have a cycle of say a fortnight for one customer and then duplicate the products to be say weekly for someone else.
That effectively means you can't actually have recurring orders in my scenario at all, which is contrary to initial chat support requests.
Who really understands recurring orders and why can't this be used in a more meaningful way.
Who can I talk to properly re this.Hi,
The way I would set this up is create the product item and create the various versions based on the recurring types that the customer will need to choose from.
For example....
Product name - daily (set this to recur daily)
Product name - weekly (set this to recur weekly)
Product name - month (set this to recur monthly)
Then once you've created all the different versions of the product you'll group them together so the customer can choose accordingly prior to checking out. Give this a test to see if this will meet your requirements.
Kind regards,
-Sidney -
How can I fax with MagicJack and my HP psc 2410 all in one?
I have removed error correction Do not know how to change baud rate but would really like the ability to use this option.
I get a "printer offline" pop up and then it says something to the effect of "fatal error occured" and is unable to complete the job.
-
HP PSC 2355 all-in-one Carriage Jam - No paper jam found
HP PSC 2355 all-in-one unresolved carriage jam, with no paper jam found. I searched with flashlight through the back. Windows 7 64bit. Printer just out of 3 years in storage.
Twice I was able to bypass the problem and print a single page, but then the message returned: carriage jam.
Followed all steps suggested - no solution
Self Test Info: Device 35, 4
Vertical Cartridge to Cartridge Setting: 12
Horizontal Cartridge-to-Cartridge Setting: 0
Black Bidirectional Printing Alignment Setting: 9, 10, -9
Color Bidirectional Printing Alignment Setting: -2 -2, -15: 5, 6, -15
Thanks for any help you may offer.Hi there,
Double check the content in this article. If you have been through all these steps the product may need to be serviced. If not give the steps a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too. -
Paper jam error message - HP Officejet 8500 pro - please help, deployed no return option
You may have solved this now but this problem seems to be inherit to the HP design. I have it also after 6 months of operation. I have downloaded the new firmware and it does not help. I have found a symptom of the problem is the arm does not drop down and the paper does not feed. Then, loud clicking noises take place and a "out of paper" error happens. Countless calls to HP does nothing to solve this. One partial fix I tried after reading it here is to set your paper settings for " HP Premium Inkjet Paper" This seems to work but the printing is at a much slower rate. Not a final fix. I have been trying to work with HP, but they are making it very difficult to stay with them.
don't buy it. I had the paper feed problem - now a paper jam message (with no paper jam) - and HP is not interested in my business. I installed this on 1/22/2010 and after about 300 pages, it is unusable. (and "out of warranty") Ridiculous. I have gone back and forth with HP over the past 3 weeks and I have no progress to report. Sad.Excellent history with 970 - 970Cse - 7310cxi - and coutless printers before that. WHAT HAPPENED???ok - done venting I think. I don't know how to fix this - HP doesn't seem to know what to do besides replacing it with the same model that eventually has the same problem. I will keep watching this in case there is real progress on this issue. In the meantime, I fired up the 7310 and will NOT buy another HP unless I hear that they have their act back together. (If they take too long, I'll go to Consumer Reports and pick the best printer there (non-HP)) Good Luck
-
My new hp 7520 photosmart keeps getting paper jams
My new hp 7520 photosmart keeps getting paper jams
Hi @almacjr ,
I see that you experiencing paper jams on the Photosmart 7520. I can help you with this.
I have provided a document with steps for removing paper jams and what can cause them, listed under Experiencing frequent or recurring paper jams.
A 'Paper Jam' Error Displays on the HP Photosmart 7520 e-All-in-One Printer Series.
Make sure the paper type and size is selected properly from the print driver and the application that you are printing from. Print Documents (Windows).
Did the self test page print?
Try printing from another application to see if you have the same issue.
What applications have you tried to print from?
What type of paper and size of paper are you using?
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
Officejet 8500a false paper jam issue
Hi any one who can help me,
I have a 8500a which is just out of warrenty and is now one big paper weight.
Basically gone through all the steps of cleaning the printer yet it still keeps coming up with the message.
So let me take you through what happens. On start up (of the paper weight) I get a message 'Improper shutdown' which I just simply 'ok' then it starts up. makes a few normal noises; then it use to to pick up a page, feed it about halfway through, then come up with the 'paper jam' message. Now however doesn't even pick up the page and comes up with the message.
Now this printer hasn't even gone through an ink cartridge yet, and has broken down oh and is my second one luckily the first one broke down in the first month or so.
please help me before I take my paper weight down to the tip and never buy hp ever again. cheersHi Ciara_B, cheers for the reply. Looked at the picture and i think it's the bit on the left hand side of the printer where the gear wheels move around, is that right, and is that known as the capping station? If so then yes ive checked there. I've moved the printer head out of the way and removed the cartridges too and looked through there. Basically ive had a tourch out and well can't see anything untowards or any peice of paper.
is there somewhere it could have fallen if it was a tiny piece?
cheers for your help -
Hp INkjet 3545 paper jam and improper shutdown messages
I bought and new packed piece of Inkjet 3545 all in one printer about 2 days back. After installation of the cartridges, black and tri color, and closing the top lib, the printer has been persistent with a paper jam message. The display tells me that there is a jam, but i have checked very tohoroughly everywhere. not a piece of a paper. The printer was box packed when i received and it has been in this adamant loop ever since.
Also along with this paper jam issue, the printer always tells me that last shutdown was "an improper shutdown". I have tried with the shutdown button and with a reset to factory settings also. Nothign seems to work. Can someone help me with this. I checked the discussion board ad many folks have similar issues. But none of the suggestions seem to work for me.Hello @nazgul,
Welcome to the HP Forums!
I understand your Deskjet 3545 prompting with a paper jam message. I will do my best to assist you! Make sure this printer is plugged into a direct wall, not a surge protector. I just want to see if this makes a difference.
Follow this entire HP document on A 'Paper Jam' Message Displays on the Control Panel. Please double check to make sure there is no paper within this printer.
If your printer is stating "Improperly shutdown", this is fine. It just means you unplugged the printer in a different way. Please try this reset on your printer. Leave the printer turned on>Disconnect the power cord from the back of the printer for more than 60 seconds. Please post your results, as I will be looking forward to hearing from you. Have a great day!
I worked on behalf of HP. -
I keep getting "Paper jam" message but there is no jam and test card prints fine. Printer will not print from laptop. There is a link. Have gone thru all HP suggestions. Can anyone help?
don't buy it.
I had the paper feed problem - now a paper jam message (with no paper jam) - and HP is not interested in my business. I installed this on 1/22/2010 and after about 300 pages, it is unusable. (and "out of warranty") Ridiculous. I have gone back and forth with HP over the past 3 weeks and I have no progress to report. Sad.
Excellent history with 970 - 970Cse - 7310cxi - and coutless printers before that. WHAT HAPPENED???
ok - done venting I think.
I don't know how to fix this - HP doesn't seem to know what to do besides replacing it with the same model that eventually has the same problem. I will keep watching this in case there is real progress on this issue. In the meantime, I fired up the 7310 and will NOT buy another HP unless I hear that they have their act back together. (If they take too long, I'll go to Consumer Reports and pick the best printer there (non-HP))
Good Luck
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