Help with removable disk in Zen Mic

My Zen works well, but when I tried to use the removable disk feature, it was not picked up by the computer. Any help appreciated!

It was in removable disk mode when I plugged it in, and it detects it saying "found new hardware" and then it prompts me "welcome to the found new hardware wizard". It is not under my computer as any dri've, but when I plug it back in in regular mode, it is detected. Thanks for your help.

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