Hi all.. what is the item category for third party returns

Question

Please also include a brief about third party returns procedure
thanks
adi

Answer 1

Hi,
In third-party order processing, your company does not deliver the items requested by a customer. Instead, you pass the order along to a third-party vendor who then ships the goods directly to the customer and bills you. The standard sales order automatically creates a purchase requisition for the materials to be delivered by the third-party vendor.
In this scenario, the vendor sends a shipping notification. The incoming invoice from the vendor updates the billing quantity, so that the customer-billing document is only possible after entering the invoice from the vendor.
<b>If the customer does not accept</b> the delivered goods from the third party vendor, the customer disposes of the goods. A credit memo is issued to the customer reversing the revenue and cost of goods sold. Then a MM credit memo is created for the third party vendor. A statistical goods receipt reversal is performed for the goods in order to close out the original purchase order. The vendor credit memo may initially be blocked for payment, if previous agreement for this with vendor exists.
And REN would be returns item category. But you can always have your own cutomized item category if there are any special requirments from the business.
Hope it helps. Please reward if useful.
Thanks & Regards
Sadhu Kishore