Hi i cannot download anything anymore, if I start a download with a dmg extention nothing happens. What should I do?, hi i cannot download anything anymore, if I start a download with a dmg extention nothing happens. What should I do?
hi i cannot download anything anymore, if I start a download with a dmg extention nothing happens. What should I do?, hi i cannot download anything anymore, if I start a download with a dmg extention nothing happens. What should I do?
Hi ...
If you are using Safari ...
Go to ~/LIbrary/Safari
To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library
Move the Downloads.plist file from the Safari folder to the the Trash.
Now go to: ~/Library/Caches/com.apple.Safari/Cache.db
Move the Cache.db file to the Trash.
Quit then relaunch Safari to test.
Similar Messages
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I'm a MAC beginner; embarrassed to ask: Although Word, Pages,Key note show in my app list, they won't open. With Word, I get a pop-up that says it won't open, and then has numerals 1712. Just downloaded Flip Player 2 days ago..what should I do pls??
It is possible the versions you have are not compatible with your new Mac. Could you please tell us the following:
1. What OS are you running.
To get this info, click on the Apple on the top left, then select About This Mac. The OS X version is there.
2. What are the versions of the apps that are giving you problems?
To get this info, double click on the hard drive icon and open the Applications folder. Select an application and right click on it. Then select Get Info. The version number is there.
Version number:
Not sure I understand your reference to Flip Player - this is not related to the "won't open" problem, is it? -
My ipod wont charge ive try everthing when i plug it in to the computer nothing happen but before that it was full charge and 5 mins after that it was 10% and tried charging it nothing but now the screen is blank...So what should i do?
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
After Photoshop Elements quit working for the second time in three months, I uninstalled it and now cannot get it to reinstall from the disc. Nothing happens when I insert the disc. All I can do is look at the folders and files and see nothing that tells me how to start the installation. Clicking "open with Auto play" gives me irrelevant options, view photos, share, etc. I'm running Windows 8. This program has worked, although buggy, for the past year.
reinstall by clicking setup on your disk or downloading and installing,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Can someone please tell me why when i order an app on my sons ipod, do I get charged twice for it? When I tried do report a problem with the charge, it said that I can not get a refund on that item. This is the second time this has happened to me. Does it have anything to do with having more then one ipod linked to the same account? Thanks for any help you can give me!!!
It has nothing to do with have more than one device using that account.
After you purchase it once, you redownload it on other devices by the following, not like purchasing a new app.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you really got charged twice for purchases the same app twice with the same account contact iTunes again by:
Apple - Support - iTunes - Contact Us
Make sure that they are really the same app first. -
I have recently upgraded to OSX 10.8.2 and now find that I cannot operate my scanner, an hp psc 1310 series printer/scanner. I get a message saying that Power PC is no longer supported. I am still able to print on the same device. What should I do?
Hi,
PSC 1315 no longer supported for scanning since Mac OS X v10.5 or while using any newer OS, there is no scan software provided by either HP or Apple (Image Capture)
You may find this information stated below for Leopard, the same apply for any newer OS version:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01234231&cc=us&dlc=en&lc=en &os=219&product=374568&sw_lang=
Image capture will not recognize your device as well, only print is supported as you may find listed for teh PSC 1310 Series below:
http://support.apple.com/kb/HT3669#HP
Although there is no official scanning support for your device you may still try the 3rd party VueScan software which list your scanner as supported and compatible with Mountain Lion:
http://www.hamrick.com/vuescan/hp_psc_1310.html
Shlomi -
I purchased an album on iTunes - Magna Carta - On July 9th. The album is all grey in My Music and I cannot play anything. I have the reciept however I don't know how to address the issue.... I have since bought music and it downloaded fine.
Hey kaliapple,
Thanks for the question. First, you can try deleting and redownloading the purchase by following along with this:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If that doesn't resolve the issue, then you can read how to report an issue with your purchase here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Regards,
David -
When trying to download iTunes for Windows XP Service Pack 3, I receive the message "You have chosen to open iTunesSetup.exe" "Would you like to save this file?". When I select Save File, nothing else happens. How do I continue to install iTunes?
See the further information area of Troubleshooting issues with iTunes for Windows updates.
tt2 -
i was trying to sync my iphone4 with itunes and my phone was upgraded to ios5 version, i now cannot make call on my iphone because my sim cannot be recognised again. what do i do plsssssss.
As peter says, this is evidence that your phone was previously hacked and was re-locked by the upgrade.
ONLY the carrier it is locked to can unlock it. There is nothing else we can suggest. -
I updated my iphone4 to the 7.0.4 update. on my phone screen it says connect to itunes. when i connect to itunes my phone isnt doing anything. what do i do? i cannot use my phone!!!
Hey vsu16,
Does iTunes recognize your iPhone at all? It sounds like this is the image you're seeing on your screen to connect your phone to iTunes:
If that looks right, you'll want to follow along with the steps in here;
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you see the Connect to iTunes screen but the device does not appear in iTunes, follow these troubleshooting steps if you're using a Mac, or these steps for Windows computers.
Welcome to Apple Support Communities!
Best,
Delgadoh -
i drag my clip on top and nothing happens the clip just get pushed to the side i don't get a pop up with options
please helpHi
YOU need to - in iMovie - Turn on Advanced Tools !
top row menu - with an Apple top left ---> iMovie ---> down to preferences ---> Here select to turn on Advanced tools .
Now it will work when You drop a clip onto another IN a MOVIE PROJECT ! (can not be done in Event's)
Next problem I had - was to get right clip onto the other - what was the Background and What was the Green screen - BUT just test - You only got two ways to try out.
Yours Bengt W -
If I hover over it, I can see a small view of the last screen I was working on. It won't open up full screen, what should I do. I've closed it and restarted my computer numerous times with no luck.
Check System Preferences > Energy Saver
Select: Put hard disks to sleep when possible
Then click: Restore Defaults -
# Question
I am using Firefox 3.6.13 and have installed Windows Media Player 1.0.0.8 for Firefox. However, if I attempt to open a file with a .wmv extension it appears to function properly, except, that I cannot "play" the file. What am I doing wrong?You probably have not seen anyone reporting the exact same problem as you. All three crash reports have the same crash signature and as currently ranked 67 it is not the commonest of reasons for a crash.
I hope you enter your email contact information when reporting crashes. I note you see this crash when using videos, others may possibly see this crash in other circumstances.
You have already tried the obvious, attempts at a fix so it is now down to wait and see, maybe developers working on the bug will report something or fix it.
Did you try my suggestion of installing portable ESR ?
For forum cross referencing purposes
* Crash Reports for Crash IDs <br />bp-71697f5d-41d4-48ae-9db9-3e6302130607<br /> bp-6e1347bc-153f-433a-9c35-a5f022130607<br /> bp-92a533a2-9e09-4c1e-8df7-deb4c2130607
*(all three) Crash Signature: EnumSoftwareMFTs(_GUID const&, unsigned int, __MIDL___MIDL_itf_mfobjects_0000_0006_0003 const*, __MIDL___MIDL_itf_mfobjects_0000_0006_0003 const*, IMFActivate***, unsigned int*)
* Related bug 858667 NEW crash in mozilla::wmf::MFTEnumEx @ EnumSoftwareMFTs
*I note this was first seen in Fx21 and is 100% Windows 7
<br /> -
I am using a new laptop, windows 7, with ipod touch, hoping to listen to, whilst on line, edit and add music to my ipod library. I have downloaded i.tunes but it does not show my library. I know I have repeats to delete too but cant see anything, It does recognise that there is a body of music with the indication bar at the bottom., but does not list anything. Help
I attempted to back up my old iPod, but in File - Library - back up to disk, it's asking for 15 disks! I can't just back up to the PC/ext HDD that I can see.
That backing up your iTunes library, not your iPod. You can backup up your library by:
iTunes: Back up your iTunes library by copying to an external hard drive
First you have to get Itunes to see the iPod. See the following. Notupdating your iPod iOS has nothing to do with it.
iOS: Device not recognized in iTunes for Windows
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
You can transfer iTune spurchases from the iPod to the computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
You can also redownload iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer.
For other music yo will need a thrid-party progtam like one of those discussed here:
newer copy -
How do I get my bookmarks back, I downloaded version 4.0 that said it is compatible with all versions of OSx. Which it is not!!! So now it won't start FireFox, before I do anything else how do I get my bookmarks back?
THe phone is NOT jail broken.. all i want to do is have it return back to how it was before i started the updae version process obviously it did not take and now it is locked into plave the screen will not change.. after reboots and shut down when i turn it back on the same screeen appears the cd disc with the music note over it and the arrow pointing upwards and a picture of the small end of the charge cord that fits into the actual compute.. The phoen is not jail broken all i want is to get my phone back so i can use it i logged into i tunes and there is no where on the page that gives direction to return it back to its original format prior to trying to up grade .. whe at do i need to do to unlock the frozen compent and reutrn it back to its normal point prior to trying the upgrade
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I cannot open a .pdf in an incoming mail (Outlook 2010) with Acrobat Pro XI. It will only allow "preview". I have to copy and paste the .pdf to my desktop and then open it. What do I do to restore the 2x click in Outlook to open the .pdf? As of now, I get the following bracket opening on screen when I click on the Acrobat icon for attachment within the email: Thank you
Adobe Acrobat has stopped working
Windows can check online for a solution to the problem.
-Check online for a solution and close the program
-Close the program
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 11.0.7.79
Application Timestamp: 536b812b
Fault Module Name: Acrobat.dll
Fault Module Version: 11.0.7.79
Fault Module Timestamp: 536b80ff
Exception Code: c0000005
Exception Offset: 00cbf281
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHi Gary,
I have seen this issue occur with users who have this registry setting missing or have improper permissions.
When you double click the attachment to launch the pdf it is saved and opened from the temporary folder unless saved specifically to a location.
If you dont have the below mentioned registry key or improper permissions then attachments fail to open.
Please heck if the following reg key exists:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
or
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Security
Value Name: OutlookSecureTempFolder
If the value exists, and if the value contains a valid path, Outlook 2010 uses that location for its temporary files.
If the registry value does not exist, or if the value points to an invalid location, Outlook 2010, Outlook 2007, or Outlook 2003 creates a new subdirectory under the Temporary Internet Files directory and then puts the temporary file in the new subdirectory. The name of the new subdirectory is unknown and is randomly generated, depending on your version of Outlook.
Please check the following key:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
Note the location for: OutlookSecureTempFolder key
Check if the same folder exists in the following location and if not create a corresponding folder in the location on C:\Users\<User account name>\Appdata\Local\Software\Microsoft\Windows\......
Regards,
Rave
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