Hi, i have a problem with the premiere pro,i bought but when i made the download say that i have to buy,but i bought,what i have to make?
hi, i have a problem with the premiere pro,i bought but when i made the download say that i have to buy,but i bought,what i have to make?
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Similar Messages
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have a problem with my MacBook Pro.5,3 and monitor. Intermittently, the desk top screen becomes broken up into vertical sections, which appear in the wrong order, creating a haphazard picture.
The Apple icon, usually at top left corner, appears in top right corner in a strip including all that left hand. When the computer is restarted, the screen goes back to normal. But I have to move the mouse to the far left of the screen and then up until it reappears on the far right hand side of the screen so that I can hit shut down button.
It seems to happen randomly though always on desk top and sometimes when I move mouse and computer switches on from rest mode. My large flat screen is relatively new.
The video card on this computer, which is approximately two years old, is Nvidia FeForce 9400M.
Any help would be welcome as my usual source of assistance is not available and I am not well versed in workings of the Mac although I have used one for many years.That sounds like a Hardware problem.
You may be able to confirm that with Apple Hardware Test, or make an appointmenst for a free Genius Bar evaluation. -
I have a problem with using MacBook Pro as wifi router when connected to ethernet
I have a problem with using MacBook Pro as wifi router when connected to ethernet. The Airport icon changes to show a laptop inside, my iPad shows connected (I think) but Safari will not operate. I tried pinging my iPad, it seems to see the iPad, but no connection to Safari or to other apps such as Good on the iPad. I have read many posting and tried repeatedly via Sharing in Systems Preferences, but no luck. Suggestions to fix, or is this a Lion problem?
Usually this is a problem related to the domain name server address. If you open Network preferences, select your Ethernet port then click on the Advanced button then on the DNS tab. You will likely see an entry like 10.0.1.1 already listed. Click on the Add [-] button and enter 208.67.222.222 then click on the OK button and then on the Apply button. See if this helps.
if it does not help then repeat the above but with the Airport port. -
What I need to do???
Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
I have a problem with Safari in IOS 8 on my iPad 3. The bookmarks take up a third of the screen and I can't seem to make the bookmarks disappear until I need them. The useful part of the screen is therefore very small. Any suggestions gratefully appreciated.
OK, it now sort of works. A couple of problems here:
After updating IOS, Safari iCloud was "automatically" switched off
Switching it on had no effect
resetting my iPad automatically switched off safari iCloud again
after switching it back on, it said "turning off safari data"
switched it off and on again, now it said : "turning on safari data" and the sync worked
On IOS 7 no problems
The bookmarks not being displayed was because after pressing the book icon, it defaulted to showing the history and I had to press "Back" to get to the other options -
I have a problem with my iPhone 4s. An Apple rep looked at the phone tonight and determined I will need a new phone. I am now trying to back up my data to iTunes but I cannot get the phone to turn on. I have it plugged into my computer monitor but it just slowly flashes the Apple symbol. Any ideas on how I can get it to power up for the backup?
Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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i have a problem with my MacBook Pro is the almost of my app not working at all like a app store and terminal and other important apps please if u can help me as fast as you can cuz i don't wanna format it that's why am on Mac now not win ?
Abdussalam.A,
you mentioned that Terminal does not work at all for your MacBook Pro. What currently happens when you run Terminal? In what way does it not work? -
Hello
I have a problem with security questions and i cant reset to my email
The error was
Exceeded Maximum Attempts
We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.
Click here for assistance.
i waited more than eight hours. and back to my account but it is the same ( no change ) i cant find forgot your answers
http://www.traidnt.net/vb/attachment...134863-333.jpg
can you help me pleaseAlternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
hello i have a problem with my macbook pro become to slow to write any thing, to do any thing and the fan is always on never stop what can i do?
i already reinstall the software many times and still the same i dont know what is happening is there is somebody who can help me please im will waitingThere are any number of possibilies... you could have problems with runaway applications, causing your machine to overheat and setting the fans off, you could have bad fan sensors, etc.
Open Activity Monitor (Applications>Utilities) and see if you have any apps that may be hogging the CPU. Call back.
Clinton -
Hello,i have a problem with my gift card here in switzerland,when i want to redeem the cod says that the code is not good for i tunes....and i buy the gift card from the shop...any idea? thx
I have one of these http://store.apple.com/us/personalize/itunes?product=M9949
but the credit on it is 30 chf....i try to reddem into itunes and after all the steps i recive a message that says"the serial code is not good...." i don t know why say this.... -
I have a problem with wifi in my iphone 4s, i already try everything and download latest version 7.1(11D167) but wifi switch is not working, its my humble request to Apple support team that pls resolve this problem as soon as possible because its a prestiage of Apple Company.
Pls inform me how can i resolve the problem of wifi.You have to go to autherized iPhone agent.
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Hello.
I have a problem with OEL 6.5 and ocfs2.
When I mount ocfs2 with mount -a command all ocfs2 partitions mount and work, but when I reboot no ocfs2 partitions auto mount. No error messages in log. I use DAS FC and iSCSI FC.
fstab:
UUID=32130a0b-2e15-4067-9e65-62b7b3e53c72 /some/4 ocfs2 _netdev,defaults 0 0
#UUID=af522894-c51e-45d6-bce8-c0206322d7ab /some/9 ocfs2 _netdev,defaults 0 0
UUID=1126b3d2-09aa-4be0-8826-0b2a590ab995 /some/3 ocfs2 _netdev,defaults 0 0
#UUID=9ea9113d-edcf-47ca-9c64-c0d4e18149c1 /some/8 ocfs2 _netdev,defaults 0 0
UUID=a368f830-0808-4832-b294-d2d1bf909813 /some/5 ocfs2 _netdev,defaults 0 0
UUID=ee816860-5a95-493c-8559-9d528e557a6d /some/6 ocfs2 _netdev,defaults 0 0
UUID=3f87634f-7dbf-46ba-a84c-e8606b40acfe /some/7 ocfs2 _netdev,defaults 0 0
UUID=5def16d7-1f58-4691-9d46-f3fa72b74890 /some/1 ocfs2 _netdev,defaults 0 0
UUID=0e682b5a-8d75-40d1-8983-fa39dd5a0e54 /some/2 ocfs2 _netdev,defaults 0 0What is the output of:
# chkconfig --list o2cb
# chkconfig --list ocfs2
# cat /etc/ocfs2/cluster.conf -
HT201177 hello i have a problem with my macbook pro
hello,i have a problem with my macbook pro its graphics are not doing gud its getting struck when iam moving to a diffrent desktop,so can u kindly tel me a solution to the problem
Check to see how many programs you have open. CMD +Option + ESC buttons and maybe force close programs you aren't using. Remember the "red x" does not completely quit out of the program, to quit permanently use the drop down menu up top, click "application name" from drop down and than go to Quit "application name".
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i have a problem with my Macbook Pro. When i tried to open it, something appeared : "enter your system lock PIN code to unlock this Mac". What should i do?
Question is did you lock your Mac from Find my iPhone using iCloud or is the Macbook really yours?
If you have in fact locked your Mac using Find my iPhone on iCloud then you will need to enter the PIN you have set when you locked the Mac.
*If you have not iniate the remote Lock then someone else has used your Apple ID and Password to lock your mac.
Message was edited by: Ammadz -
I have a problem with my macbook pro. A band about an inch
I have a problem with my macbook pro. A band of varied colors about an inch & a half wide running the length of my screen vertically suddenly appeared. What is wrong with my Mac?
This is either a graphics processor issue or a display issue. I highly suspect the latter. Either way, it is a hardware issue for which no online troubleshoot exists.
To test, however, the next time it occurs, take a screen shot. If the distortion appears on your screenshot, then the problem is with your graphics processor and you to get your logic board replaced. If the distortion does not appear on the screenshot, then the issue is with your display and you need to get your display replaced.
Best of luck.
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