Hi, I'm an Apple account when I download paid me $ 25 Sharzhsh their security question that I've forgotten what I have to help me ... I'm grateful

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Nobody on these boards can reset them for you.
(92294)

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I can't purchase music on my itunes account anymore. it keeps asking for answers to 2 security question that i never answered. i have 1 guess left

i can't purchase music on my itunes account anymore. it keeps asking for answers to security questions that i did not answer. i have purchesed all the music through my ipod but last time i tried it said " since this is the first time you are purchasing through you ipod you need to answer 2 security questions. how do i get past this. i have 1 guess left as to the possible answers. won't let me pick different questions.

Hi Mission73,
Welcome to the Support Communities!
The article below explains how to change your rescue email address and/or reset your Apple ID security questions.
You can attempt to answer your security questions in order to change your rescue email.
If you are unable to remember the answers to your security questions and the rescue email address has changed -- contact Apple ID Security for asissistance.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
When creating a new Apple ID for use with the iTunes Store or Mac App Store, you will be asked to provide an optional rescue email address. If you have an existing Apple ID that you use with the iTunes Store or Mac App Store, you may be asked to provide some additional security information, including a rescue email address. When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided. The rescue email address you provide cannot be the same as your primary email address for your Apple ID. In most cases, your primary email address is the same as your Apple ID username.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy

HT1491 It is not letting me download music because it keeps asking security questions that we dont know amwsers too. It says its a new device so we tried to hook up to computer and it says same thimg. I have 50.00 to use for that account but how can I use

I have an I phone 4s and I got 50.00 gift card for christmas and I put it on my itunes account. Now it wont let me use it cause it keeps asking security questions that we do not know the anwser too. Questions we never set up. What can I do to be able to use the 50.00?

Contact iTunes:
Apple - Support - iTunes - Contact Us

HT5622 What do I do when there isn't a 'Rest' button when I try to change my security questions that I forgot the answers to? Please help..

I really need help. I have been signing in several times to see if a 'Rest' button would appear, but it never has. I can't remember my security answers for the life of me. I would be extremly greatful if someone could help me.. Please someone..

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

HT1947 When trying to purchase apps, it asks me security questions that I wasn't asked when I signed up

When trying to purchase apps, one of the security questions they asked me was not the one they originally asked me, so am unable to purchase.

It's happening to me too!! Did you find a resoloution?

HT5312 I cannot use my apple id because every time I get into my account with the correct password, it prompts me for security questions which I've forgotten my answers. It does not let me reset my security questions even using a rescue email. Help!!!

I feel like I'm in an infinite loop. I have all of the information correct except my security questions -- I set them up quickly and forgot what I answered. Per the FAQs on Apple's website, I should be able to get a rescue email that allows me to reset the answers to the questions, however all I get is a rescue email to reset my password. This is my first time trying to use this account and I can't get around the security questions. Can anyone help me? I just want to download some music to my mini iPad.

Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90077)

My apple account is blocked i forget the answers of the security question so how can I get back because I put 180$ and I cannot use them at all ..why??

I need an answer

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article(both of them list the UAE), filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105878)

I'm trying to set up an iPad for work and the apple id I was trying to use came back expired. I set a new password and then it said it was invalid. Now I'm locked out for too many tries answering security questions that I don't remember setting up. Help!

I seem to be stuck in apple ID ****. First the password was expired only two minutes after I finished setting up the account and then the new password was invalid. I don't know what to try next but this is making me crazy. And I'm locked out for eight hours for too many attempts at answering questions that I never set up in the first place. I don't know what gives but something is way off. I need to set up this iPad for work but I can't get past the login.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. Some glitch occured and you have to restore/erse the iPod. Y will have to restore from an existing backup if y ohave one.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My apple account is locked because i entered wrong anwers on security questions. What should i do?

Help please!

You need to contact Apple to get them reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93379)

How do i change my security questions because I tried changing them through manage account password but to get in i need the security question answers :|

I did as people said to go the apple iD manage account and password and security and to get in i have to answer the security questions but i dont know what they are please help because im trying to purchases something on this computer as it is my first use i need the security question answers

Ok, so I had the same problem. What you should do is, call the
Apple Technical Support number: (44) 0844 209 0611
And ask for the Account Security Team. This worked for me.

HT201359 i have al ready apple account . when i used free apps i saw the review payment setting and still show the credit card information but i dont have credit card how i change that information

i have already apple account when i used app then show your apple id and password i put my account id and password then show your account review payment information . i dont have any credit card how i change it

Every country in the world has the None option.
This user, mountaingoatgirl, explains how to get a None option in your account details in the iTunes app on a Mac or PC. -
https://discussions.apple.com/message/24907941

How do I verify my apple account when it won't allow me to log into my aol account in order to confirm it??

How do I verify my apple account when it won't allow me to log into my aol account in order to confirm it??

It's my grand moms iPad that she just got ... A lady came and set up her Apple ID and left the password on a piece of paper ... She wanted me to download some games for her so I tried and it told me to confirm my Apple ID account first and that a verification email has been sent to the account ... So I went to aol and used the Apple ID email and password thinking that's the right account and it won't log me in what do I do?

Apple deleted my account when I made a complaint about being charged for apps that I did not purchase! The said it was for security reasons as my account must have been compromised but only Apple have mu information.I am convinced the operator delete

Apple deleted my account when I made a complaint about being charged for apps that I did not order. They said that my account had been compromised and it was in my best interests to delete it for security reasons! I am convinced the operator deleted my account out of sheer malice because I complained - can anyone advise?

No. It would have been done for security reasons. You notified them that money was being unknowingly taken from your account, so they froze it.
Change your Apple ID here
And also check for unusual activity on your credit card with your bank. Change all your security password while you are at it.
Pete

HT5787 I forgot my Apple ID's question and answer because I need to use them to sign my MACBOOK apple account when i first time to use my account in MACBOOK

Hi this is my first time use my apple account at Macbook air, but they need to answer the question, the problem is I forgot to the answer and question, how can i know it?

Alternatives to Reset Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Start here to find your country, and how you can contact Apple:
         Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Support in your country and ask to speak to Account Security.
          Customer Service: Contacting Apple for support.
How to Manage your Apple ID: Manage My Apple ID

HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412)

Hi, I'm an Apple account when I download paid me $ 25 Sharzhsh their security question that I've forgotten what I have to help me ... I'm grateful

Similar Messages

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