Hi, I requested an unlock from T-mobile UK 1.5M ago, and after a restore I got the message that my iphones carrier setttings were updated successfully, but never get the message that it's unlocked. What am I doing wrong?

Hi everybody, I need help.
I requested an unlock from T-mobile UK 1.5M ago, and after the restore I got the message that my iphones carrier setttings were updated successfully, but never get the message that it's unlocked. And it still doesn't support nay other SIM. What am I doing wrong? How do I get it unlocked?
Thanks in advance for advice

Did you restore the phone as a new device when you did the restore/unlock, or did you restore it from an existing backup? I have found that when unlocking an iPhone on the AT&T network, you don't get the message that the unlock was successful if you don't restore as a new device. The unlock still works, you just don't get the message. Perhaps it is not carrier specific for this behavior.

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