I have movie footage on a 16Gb Sd disk but can't access it on my iMac. What am I doing wrong?

Well there wasn't exactly an overwhelming volume of help on that!
Just so you know, having spent an hour talking to Apple and not making any progress I decided to wind back to a pre-server time machine backup. Phew - everything is working fine again now but I don't have a server!
Cheers
Tom

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HT204380 I have an iphone4S and I can't get FaceTime to work. What am I doing wrong????

I have an IPhone 4S and I can't get FaceTime to work.
What am I doing wrong??????

FaceTime uses Wi-Fi and recipient must also have FaceTime and on Wi-Fi.
Also FaceTime sever could be down.

I bought a movie, but I can't find it to watch. I can't even buy another one. What am I doing wrong?

I bought a movie, but I can't find it to watch. I can't even buy another one. What am I doing wrong?

In fact, now I just see: INTERNET, COMPUTADOR (PC) e AJUSTES (MENU/SETTINGS) - I'm brazilian and I'm not so sure about the name of MENU in EUA Apple TV.
Anyway, I remember that until yesterday I could see FILMES (MOVIES) at the first MENU, and now it's no longer available.
Do you know what's happening?

I used to be able to see and manage my phone's contents on my computer. That was my iphone 4. Now I have an iphone 5c and all I can do is pull up iTunes. What am I doing wrong?

I used to be able to see and manage my phone's contents on my computer. That was my iphone 4. Now I have an iphone 5c and all I can do is pull up iTunes. What am I doing wrong?

See if this thread helps: https://discussions.apple.com/message/23658130#23658130

I received an itunes store gift certificate. When I try to redeem it, the screen says Session Timeout. I have entered and reentered the certificate code, but Session Timeout comes up each time. What am I doing wrong?

I received an iTunes gift certificate for Christmas. When I try to redeem it, a window comes up saying "Session Timeout." I have signed out, signed back in, tried again, and when I enter the code and press Redeem, the "Session Timeout--Your session has timed out. Try again." message pops up. What am I doing wrong?

Clic here: iTunes: Advanced iTunes Store troubleshooting
Then click: Expand All Sections
Then scroll down to error 5002.

I have itunes match and i see all my must but half the time it doesn't play, what am i doing wrong, it's very frustrating

i pay for itunes match, downloaded all my cd's and i see it on my phone but half the songs don't play, what am i doing wrong? i didn't think you had to actually download them onto the phone, this was the idea of not using the storage, right?

All iTunes Match music is downloaded to iOS devices in order to play them. They don't stream like services like Pandora do, whch only stream the music to your device without storing it. With iTunes Match a song must be stored on the device in order to be played. But here's where it gets a bit confusing.
If you tap the cloud with the downward facing arrow next to a song on your phone it will download and stored on your phone and this will allow you to later delete it by swiping over the song title and tapping Delete. In fact, you can later locate all the songs you have downloaded in this way by going to Settings>iTunes & App Store and turn off Music under Show All. The music app will then only display the songs previously downloaded to your phone, making it easier to delete them to free up space if you no longer wish to store them on your phone. Go back and turn Music back on under Show All in order to see your entire iTunes Match library again.
However, you can still play a song by simply tapping the title (without tapping the download icon). When you do this, the song plays, but is still downloaded and stored on your phone as you listen to it. The disadvantage of this is that these songs are stored in cache memory and cannot be manually deleted by swiping over the song title. According to Apple, this cache memory is automatically cleared over time as the memory on your phone starts to fill up (by deleting the oldest and least played songs from cache memory). If you want, you can still force this memory to be cleared by restoring your phone.
The main takeaway from all of this is that iTunes Match, while making your entire library available to play without storing the music on it ahead of time, still stores songs as you play them, or as you manually download them prior to playing them.
If your songs are not playing when you tap them while away from your wifi, make sure you have Use Cellular Data turned on in Settings>iTunes & App Store. This allows them to be downloaded and played using your cellular data plan while away from wifi.

HT1414 I am new on the iPod 5th Gen, I have managed setting up ok, I can send emails via Mail but cannot seem to receive them ? help what am I doing wrong

I am new on the iPod 5th Gen, I have managed setting up ok, I can send emails via Mail but cannot seem to receive them ? help what am I doing wrong

Try this...
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.

Have airport extreme, square model, have a external harddrive to use as back up(formated for mac)hooked it up to the usb port in back. can't find it on my computer. what am i doing wrong

have the airport extreme, square model. have a external harddrive formated for mac hooked up to the usb port in back.
i can't find the harddrive on the computer for back up in timemachine. what am i doing wrong?

First, if you are not aware, you need to know that Apple does not officially support Time Machine backups to a drive at the USB port of the AirPort Extreme.
That may be part of the problem here, so if you want to continue to try this, you need to understand that there are no guarantees of success.
Some users do seem to be able to make this work, but most have some problems and some....like me....have nothing but problems when they try this.
If you want to continue to try this, the first thing to verify is that the drive is formatted specifically in Mac OS Extended (Journaled). Have you verified that the drive is formatted correctly by connecting it directly to your Mac and using Disk Utility to check?
Some drives that are advertised as being "compatible for Mac" are not formatted correctly in Mac OS Extended (Journaled). Time Machine has no chance of success unless the drive is first formatted correctly.
I would also ask that you consider leaving the drive connected to your Mac for Time Machine backups. That will be supported, and is a far more reliable way to keep backups if your data is important to you.
Next, we need to know what operating system you are running on your Mac. If you do not know, click the Apple icon in the upper left corner of the screen and then click About This Mac. Post back with the OS X Version number that you see there.

I have disabled email notifications (alerts) from my iPhone and yet I keep getting them anyways. What am I doing wrong?

Hello, I went in the notification center and disabled all alerts and sounds from my 2 mailboxes. It worked for my work mail account, but not for my private account. I keep getting incoming email alerts on my screen. I have turned my phone off and back on hoping it would register the change, but it hasn't. Any ideas on what might be wrong or what I forgot to do? Thanks a lot!

Something doesn't seem right here. If she has to use her email address as her contact address in order to message with you, that suggest to me that she either doesn't meet the requirements to use her iPhone number as the contact address (iOS 6 or later with an iPhone number linked to her Apple ID) or there is an issue with the way the phone number is being entered.

HT1386 I HAVE COPIED ABOUT 2.5OO PHOTOS FROM MY PC TO MY NEW iPAD. I REPEATED IT SEVERAL TIME BUT EACH TIME I CAN SEE JUST A FEW PHOTOS COPIED, WHAT AM I DOING WRONG????

BY THE WAY, I CAN SEND EMAIL MESSAGE FROM MY NEW iPad to any private - personal emails using as sender the firts of my given email addresses (one from the gmail.com) - IN THOSE EMAILS I CAN SEND A PHOTO BUT I CANNOT DO THE SAME TO THE FaceBook EVEN WHEN USING THE UNIQUE EMAIL ADDRESS THAT FACEBOOK GAVE ME TO SEND PHOTOS BY MOBILE PHONE, CAN SOME ONE OF YOU SHOW ME THE WAY TO SEND AT LEAST PHOTOS TO THE FACE BOOK VIA THE NEW ipad purchased recently. SO FAR (I HAVE GOT THE NEW ipad) I HAVE NOT TRIED TO SEND VIDEOS TO BOTH FACEBOOK AND YOUTUTE. I WOULD WELCOME ANY SUGGESTION OR HELP FROM ANYONE OF YOU, HAVE A GREAT TIME ALL OF YOUR FROM ATHENS, GREECE

Have you tried deleting the photo cache from your computer and then re-trying the photo sync and see if they all then copy over (you need to select and sync all the photos that you want on the iPad together in one go, as only the most recent photo sync remains on the iPad) ? The location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314
Don't know about the Facebook photo emailing, but there are a number of apps that allow to upload photos to their site (e.g. the 'official' Facebook app).
(For future info, typing all in capitals is considered SHOUTING - you are more likely to get help/responses if you don't.)

I have tried to post a question, but it down not appear in the list. what am I doing wrong?

I cannot reset my iPad. I can't turn it off either.
I can't sync it with my computer because the iPad has a passcode.
I tried a reset holding down the stop button and homie button until the apple logo
appears. It appears and stays on for about 4 minutes That is replaced with the
spinning dot. In about 5 or 6 minutes, that goes off too.
It is running iOS 7. something.
help!
thanks

Yes. You did state that and I missed it. My apologies.
You you could try erasing the device using Find My iPhone, and then try to restore, but if the power button isn't working .... and it's a hardware problem .... you would still be in a bit of a sticky situation.
IF you just connect the iPad to your computer and launch iTunes, does iTunes see the iPad? If it does, can you click on Restore in the Summary Tab?

HT4623 I'm trying to update my iPad to ios5, I have gone thru Settings, General, but there is no update button available...what am I doing wrong?

I'm trying to update my iPad to ios5, as I want Sky Go on it to watch the cricket, so I've gone thru Settings, General, but there is no update available...what am I doing wrong? Or is this iPad not able to get updates? Thanks

You only have the option if you are already running iOS 5. If you are trying to update the iOS, you have to use iTunes on a computer to update the iPad.
There are some important things that you should know before you update.
http://support.apple.com/kb/ht4972
The updating instructions are in this article. Make sure you read the part about using iTunes.
http://support.apple.com/kb/HT4623

I have an older Macbook pro with a dvi output and I want to watch movies on my tv. I have a dvi to hdmi cable but the only image I get on my TV is my desktop background. None of my movie players with appear on the TV screen. What am I doing wrong?

I have an older Macbook pro with a dvi output and I want to watch movies on my tv. I have a dvi to hdmi cable but the only image I get on my TV is my desktop background. None of my movie players with appear on the TV screen. What am I doing wrong?

Hi Maryan,
Open System Preferences > Displays > select the window for you external monitor > click on the Arrangement tab and check the box next to Mirror Displays. It may be slightly different in Lion, but the idea is the same.

I have a late 2008 MacBook I would like to watch movies on my tv from. I bought the HDMI cables and the one to use for audio also but I still don't get any sound. What am I doing wrong?

I have a late 2008 MacBook I cant get to send sound to my TV when I try to watch movies. I have bought the HDMI cable and audio connectors but still no sound. What am I doing wrong?

Hi Maryan,
Open System Preferences > Displays > select the window for you external monitor > click on the Arrangement tab and check the box next to Mirror Displays. It may be slightly different in Lion, but the idea is the same.

HT1296 When I sync my iphone with Windows 7, the contact moves to my computer, but the contact is not complete. No phone numbers. What am I doing wrong? I have also tried sync-ing with Yahoo, and that doesn't work either.

When I sync my iphone with Windows 7, the contact moves to my computer, but the contact is not complete. No phone numbers. What am I doing wrong? I have also tried sync-ing with Yahoo, and that doesn't work either.

The music sync is one way - computer to iphone. The only exception is itunes purchases. File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to move everything to your new computer.

I have movie footage on a 16Gb Sd disk but can't access it on my iMac. What am I doing wrong?

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