Hi my account was charged and i didnt buy any apps know im negitive in my account pls refund my money.
Pls refund my bank account
You are not talking to Apple here. We are just other users like you. There are no refunds to be had on this site.
Select your country from this website and contact iTunes for help.
http://www.apple.com/support/itunes/ww/
Similar Messages
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My IPod keeps saying "Cannot connect to Itunes Store" and I cant buy any apps.I Reseted my whole IPod,so I could Update,and it still is doing this,and it isn't my wireless router either because my mom and step dads IPod touches can connect to the internet and buy apps just fine.I dont know whats wrong with it,it is getting really furstrating!!!!Could you please help me someone!?!?!
Hi...
Try this support article > Can't connect to the iTunes Store -
My phone was charging and then it wouldnt turn back on and the lock button is jammed so i cant really do anything. Please help me, i havent had it for very long.
i put that i held down the home button and all that... sorry, should of made my message a little clearer hun.. but i did try that, ive been searching video's on the net trying to figure out how to fix the problem, but nothing seems to be working... ive just tried pluging the usb lead into my phone while holding the home button then connecting it to my computer to see if itunes fires up, but even that didnt work... i dont know what else to try.
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I Tried to buy viber credit Then I Enterd My Credit Details And It Didnt Purchased It And Now It Said To Me That your payment method was declined And Cannot buy Any App. Even Its Free !!!!!!!!!!
If you have a credit card on your account then it will need to be valid and accepted by the store, if not then you won't be able to download anything until you have valie payment details.
If it's a credit card (i don't think that debit cards are still accepted) then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
I puchased 3 songs and was charged and never downloading their currently sitting there with download error and when i tap to retry it still wont download waht can i do as i have been charged?
Have you tried signing out of itunes and then signing back in
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hi everyone,I have an Ipod 5 and its not sliding.it was working perfectly fine till last night.It was charging and i was texting,so then my mom called me then when i came back its stop sliding(i cant get in)HELP!!!
If not successful try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Please help me how to re open my iPhone as it was charged and stop working after few hours
Try a reset.
Hold the lock/power button and the home button at the same time until you see the Apple logo on the screen.
No data will be lost.
Let us know if that has any effect. -
My sister has given me an old iPod touch 2 I think it is and after resetting the account info to mine the content was wiped and can not load any games now as it runs 3.1.3 and there all saying they need iOS 5 how can I update it to this
I suspect you have the original, 1G iPod touch. Those can only go as high as iOS 3.1.3,
If y ohave a 2G those can go as high as 4.2.1
Identifying iPod models
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later.
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version. -
I was charging and updating my mini ipad last night when it suddenly shut down and will not turn on since then. What do I do to turn it on again?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx
you may delete this discussion. I fixed the issue
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So last night before i went to bed my iphone 4 was charging and it was at 6%.the next morning i woke up the phone said it had still been charging but was still at 6%. so i took it off and it died.now it wont come on.it keeps saying the charging sign. i tried rebooting and the charging sign just shows up. how can i fix it?
sounds like a hardware issue with the battery
1. you can try different chargers if you have any
2. while plugged in, Hold the Home+Power at the same time for about 20 secs, if the apple comes up then release both buttons
3.if that doesn't work you may have to go into Apple store -
My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED
My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED and the device does no longer work. I cant get it to reset or power on. All it does is when plugged in it shows the solid LED grren light but i can not get it to do anything.
dbohler,
Help has arrived! Have you tried powering on the device using the alternate method listed here? http://vz.to/1wLVkzX Does your device have any physical/liquid damage?
EfrainM_VZW
Follow us on Twitter @VZWSupport -
my iphone was charging and turned off and wont turn on now even when it is connected it will just turn on just the apple and turn back off
steps665 wrote:
..., the problem is that my Sleep/mode button does not work.
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is Required...
Be sure to make an appointment first... -
I made an in App purchase in the Cityville game app, was charged and DID NOT GET WHAT I PURCHASED! How do I get my purchase or a refund?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
my iphone was charging and then turned off and vant get it back on and tried resetting it with the home button...what can i do??
iPhone User Guide
Try this...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
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