Hi,  my iphone capacity change from 32GBs to 13GBs. I already restore it several times and even set it as new iphone. But nothing happened. Someone nows what is happening? thanks

Hi,
my iphone capacity change from 32GBs to 13GBs. I already restore it several times and even set it as new iphone. But nothing happened. Someone nows what is happening? thanks

It is actually a 32GB iPhone?
What shows in Settings > General > About?

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