Hi. So my iphone (I'm pretty sure it's the 4 or something) isn't charging. Nothing is wrong with the cables, it's just the phone itself refuses to charge or something. What should I do?

Hi. my phone won't charge with any iphone cables and I would kinda like to know why.

Okay, but if I plug it into a new cable then it will charge, and then when I take it off and try to charge it again with the same cable then it won't charge again. .__.

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My instagram app icon on my iphone 4 is missing. When I go to the app store and try to reinstall it, it says open. When i search for it on my phone it can't find it? What should I do?

My instagram app icon on my iphone 4 is missing. When I go to the app store and try to reinstall it, it says open. When I search for it on my phone it can't find it? What should I do?

Make sure your phone is connected to the computer and iTunes is open
1. Visit Instagram.com from your computer web browser
2. Click "Download in the app store"
3. It will download and show up in your iTunes
4. Highlight and sync the app to your iPhone (note: it will not show up on your phone, even after it says syncing is complete).
5. In iTunes, select the Instagram icon and click "Remove" or "Uninstall"
6. Click Accept and Uninstall when it asks you to confirm as it will remove instagram and its data from your iPhone
7. Disconnect the phone from the computer
8. Manually reboot the phone after exiting all apps
9. Upon re-start, you will be able to access the app in the App Store, and install it

I am trying to update my itunes and iphone. Everytime I trie comes out a message about 'key access'. I've done all the steps from the support and nothing worked out. I cannot unistall and now I can't open it anymore also. What should i do, please?

I am trying to update my itunes and iphone. Everytime I trie comes out a message about 'key access'. I've done all the steps from the support and nothing worked out. I cannot unistall and now I can't open it anymore also. What should i do, please?

Isn't that only used when a PC will not boot?
What options does booting with this give me?
Thanks
JK MCP
Hi,
USB recovery disk was used to recover your system when it encounter problem. You can try to use it to fix your problem instead reinstall system. However, there is no method to keep your program whenreinstall system.
Roger Lu
TechNet Community Support

I have synced my Iphone 3GS to the newest itunes version to get IMessage, it worked but now it doesn't and i have tried resyncing my phone but it still doesn't work. what should i do?

I have synced my IPhone 3GS to the newest iTunes version to get IMessage, it worked for a while but now it doesn't work and I have tried resyncing my phone but it still doesn't work. what should I do?

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.

My iphone was overheated and then it closed itself, now, I cannot open it, what should I do?

My iphone was overheated and then it closed itself, now, I cannot open it, what should I do?
My iphone suddenly closed itself but continued heating. Now it cooled down but I cannot open it. I have ejected the sim card and inserted again but it doesn't work anyway. Also, computers do not recognise the phone and nothing shows up on the screen.
What should I do next?
Thanks fellas..

If your iPhone is still under the warranty I would contact Apple support and browse the replace or repair section. Because of the incident the iPhone should be repaired free of charge.

My daughter recently broke her iphone 4. We had a spare so we exchanged SIM card. Now that we are linked in the cloud, I am getting all of her text messages and when I text her i get a text from my number. What should i try next?

My daughter recently broke her iphone 4. We had a spare so we exchanged SIM card. Now that we are linked in the cloud, I am getting all of her text messages and when I text her i get a text from my number. What should i try next?

stop using the same Apple ID for iMessage on both phones

Hey I wanted to update my iphone 5 to ios 7.0.2 and it show ant icon connect to itunes on my phone but it doesnt reacts to anything, what should i do?

Hey I wanted to update my iphone 5 to ios 7.0.2 and it show ant icon connect to itunes on my phone but it doesnt reacts to anything, what should i do?

Hello TommyElMorte,
Thank you for using Apple Support Communities.
I recommend conncting the iPhone to the wall charger that it came with, and then reset it.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
All the very best,
Sterling

TS1702 Sometimes an app goes mute, and it is not something about the volume, it just doesn´t have any sound any more. What should I do?

Sometimes an app goes mute, and it is not something about the volume, it just doesn´t have any sound any more. What should I do?

If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085

Hey Dears, I was working with my Macbook pro 2011, then i have some flash light in the screen, so i shutdown the computer, when i try to open it again i had a black screen, so any one of you have any idea about what should i have to do ?

Hey Dears, I was working with my Macbook pro 2011, then i have some flash light in the screen, so i shutdown the computer, when i try to open it again i had a black screen, so any one of you have any idea about what should i have to do ?

Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

TS4268 After the update I am unable to log in to get iMessages. It says "Could not sign in. Please check your network connection and try again". My phone is connected to Wi-fi. What should I do?

After the update I am unable to log in to get iMessages. It says "Could not sign in. Please check your network connection and try again". My phone is connected to Wi-fi. What should I do?

Hi andrea110,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
The settings are the same for iOS 7:
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755?viewlocale=en_US
Cheers,
- Judy

HT4623 I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

Hi there KrisonCastillo,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W.

HT1918 i have just made my apple id.i have made this for itunes.after making my account i have problen with the review payment information as i do not use any credit cards and there is no option like NONE in review payment information. what should i do no

i have just made my apple id. i have made this for itunes. after making my account i have problem with the review payment information as i do not use any credit cards and there is no option like NONE in review payment information. what should i do now? to proceed further? plz help me!

How did you create the account ? If you followed the instructions on this page when creating it then you should have got the 'none' option : http://support.apple.com/kb/HT2534
e.g. on a computer's iTunes, if currently signed into an account then you logged out of it, and you then found a free app in the store and clicked on its free 'price' :
And then clicked on 'create Apple id' on the popup :
When I tried that process to create an account a few days ago I got the 'none' option on the payment details screen.
If you didn't use that process then you will need to create a new account using it (the instructions won't work with an existing account).

HT204380 Hello, I buy 4S but there is no FaceTime application at all. I have even search in the my phone could not able to find. What should I do to have FaceTime software or application ? need a help ASAP

Hello, I buy 4S but there is no FaceTime application at all. I have even search in the my phone could not able to find. What should I do to have FaceTime software or application ? need a help ASAP

You probably purchase your phone in a country where the government has banned FaceTime, such as Saudi Arabia.

HT1937 Just downloaded ios6, now can't get mail? What should i do? Thanks

Just downloaded ios6, now can't get mail? What should i do? Thanks

That one is typically caused by a problem with your QuickTime. (iTunes uses QuickTime for audio and video playback.) The following document may be of some assistance:
iTunes 7 for Windows: iTunes has detected an audio configuration problem

My ipod nano 6th gen fell out of my pockey and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed

My ipod nano 6th gen fell out of my pocket and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed? It is pretty frustrating, it fell from about 3 feet out of my pocket and now looks like it was beaten by a hammer.

Debbie:
deborahfromwindsor wrote:
he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair.... Does he mean me to hold down the C key on the alpha keyboard or the ctrl key?
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
That's where I would begin, too, with
Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.TStatus of HDD at the bottom of right panel, and report if it saysanything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need touse autility like TechTool Pro,Drive Geniusor DiskWarrior
First we need to determine if the issue you are experiencing with the computer is software or hardware based. Once we have gotten things sorted out there should be time enough to make you decision about keeping or returning it.
cornelius

Hi. So my iphone (I'm pretty sure it's the 4 or something) isn't charging. Nothing is wrong with the cables, it's just the phone itself refuses to charge or something. What should I do?

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