Hi tell me what to do I do not remember the answers to two questions of control thanks

hi tell me what to do I do not remember the answers to two questions of control thanks

Do you mean you forgot the answers to your security questions?
See Kappy's User Tip, how to reset them:
Some Solutions for Resetting Forgotten Security Questions:
https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • Hello  I was trying to by the app guitar party but i do not remember the answer to the security questions.  What can I do ?

    Hello
    I was trying to by the app guitar party but i do not remember the answer to the security questions.  What can I do ?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (121015)

  • I do not remember the answer to my security questions, what do I do?

    I do not remember the answer to my security questions, what do I do because I cannot proceed further into my account without those answered correctly.

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • My apple id have been blocked an i do not remember the identity or security question please help what can i do?

    my apple id have been blocked an i do not remember the identity or security question please help what can i do?

    If your account is disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your iPhone and iPad by tapping on your id in Settings > iTunes & App Storeand then log back in so as to 'refresh' the account on it.
    For your security questions, if you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get your account enabled via the above)
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT5312 I cant remember the answer to some questions and they blocked my account. I've been sending requests for them to send it to my mail like 20 times and nothing. What can I do?

    I cant remember the answer to some questions and they blocked my account. I've been sending requests for them to send it to my mail like 20 times and nothing. What can I do?

    Click here, phone Apple, and ask for the Account Security team.
    (87657)

  • HT3702 I am trying to purchase an app and it is asking me security questions that I do not remember the answers to, what ca I do?

    I am trying to purchase an app and it is asking me security questions that I do not remember the answers to, what ca I do?

    Help here >  Rescue email address and how to reset Apple ID security questions
    Security questions...  write down the answers and keep in a safe place in the future.

  • TS2446 What if I can't receive the rest password email and can't  remember the answers to security questions

    I want to reset the account since it is secured. However, I can't remember the answers to security question. Also, I can't receive the mail for reset password. What shplould do?

    Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
    Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
    Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.

  • I got the new iPod for christmas and to buy an app it says i need to answer the security questions however i do not remember the answers....what should i do?

    i got the new iPod for christmas and to buy an app it says i need to answer the security questions however i do not remember the answers....what should i do?

    You need to use your "emergency email" that you used to set up your iPod to change the security questions and answers.

  • HT201272 I have tried to download some apps but it always takes me to a security page but I do not remember the answers to the questions what do I do?

    What do I do if I forgot the answers of the security page

    You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
    If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

  • HT5312 what is i do not remember the answers to my security questions?

    My iTune account is asking for my seurity questions. However, I do not remember them. And it will not allow me to purchase any music unless I answer the questions. What can I do in this case? Do I call to reset?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • What do I do if I forgot the answer to my questions

    I bought a new iPod and I had to answer questions but I forgot the answers what do I do?

    See this previous discussion:
    HT1491 How do i get the security...: Apple Support Communities

  • HT201363 If I do not remember the answers to the security questions but I know my Apple ID Password what do I do?

    How do I get the answers to the security questions if I don't know what they are?

    1)  Apple ID: All about Apple ID security questions
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • What if I can't remember the answers to security questions?

    I am trying to dowload apps with itunes card. My iPod is asking security questions and I cannot remember what I put initially.
    How do I get around this or change my answers?
    Thanks

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT201363 What if I do not know the answers to my questions?!  Help

    I am having problem remembering my security passwords. I don't know them how do I fix this?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105966)

  • HT201363 What should I do if I could not remember the answers of all the security questions precisely?

    I was trying to purchse some apps from my new devices, but I can't remember the answers of the security questions and I don't have a rescue email address. I am wondering If there is anything I could do to solve this problem?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (90795)

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