Hi there. i just bought itunes gift card, then hit redeem in my account , the problem when i try to rent a movie it gave me "error occurred (-50) . my internet is working perfectly

hi there. i just bought itunes gift card, then hit redeem in my account , the problem when i try to rent a movie it gave me "error occurred (-50) . my internet is working perfectly

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Similar Messages

HT201209 I've just bought itunes gift card. It has a music note on front is it only for music, I wanted it for film.

I've just bought itunes gift card , it has a music note on it, can I use it for anything?

Anything other than buying a gift for someone else, that is.
Regards.

HT1933 I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found. I have used the gift card previously with no issue. How do I fix

I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found. I have used the gift card previously with no issue. How do I fix it?

Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
If they don't appear in that link then have you got them on, for example, an external drive ?

Just bought a gift card but doesn't work

Just bought a gift card for the app store but it says invalid code when i put it in my iPod touch

Try here:
Invalid, inactive, or illegible codes

My apple id has its region united states but i'm in japan right now i just bought a gift card and i cant reddem it.. Can i redeem it ?? If yes how can i do it

My apple id has its region united states but i'm in japan right now i just bought a gift card and i cant reddem it.. Can i redeem it ?? If yes how can i do it

This is a user to user forum. You have to wait for someone to reply to you. Please be patient.
Are you from the US? Do you have a US account? You can try to log into the Japanese store, but you might not be able to. Go into Settings>iTunes & App Stores, Click on your Apple ID, and change locations.

HT1918 I ve just bought a gift card from Belgium but I m living in Netherlands and I have an Iphone 4S subscription in Netherlands. What can I do to use the gift card? It is telling me that I can't use it because it's from Belgium.

I ve just bought a gift card from Belgium but I m living in Netherlands and I have an Iphone 4S subscription in Netherlands. What can I do to use the gift card? It is telling me that I can't use it because it's from Belgium. i find it really stupid not to be able to use it?!
please give me a hand over here
plus i ve bought the gift card from a supermarket so its kind of hard to get my money back now :|

Gift cards are country specific. You cannot use them in another country.

HT1937 I just bought a gift card and it said they would send me the redeem code in the email and they didn't, how do I get it? This makes me furious because its just another little scam of theirs to pisss you off and make you wait a other week for the mon

I just bought a gift card and it said I could redeem the code straight away
Where is my rede code because it certainly is in the e ail they sent me

I also tried manually underlining a few things on the new iPad and when highlighting a paragraph, it would skip a few lines and the line would go through a few as well. Looks like a major iBooks glitch needs to be addressed here.

I bought itunes gift card (15$) and will I recieve it on my email? and when?

I bought itunes gift card (15$) and will I recieve it on my email? and when?

JustinV72 wrote:
How do I get the audiobook onto my iphone without erasing anything?
You transfer the purchases to the computer you use to sync the iPhone. You can use a thumb drive or an external HD, etc. Read this: iTunes for Mac - How to copy purchases between computers: http://support.apple.com/kb/HT1373

I bought itunes gift card (15$) and will I recieve it on my email?

I bought itunes gift card (15$) and will I recieve it on my email?

JustinV72 wrote:
How do I get the audiobook onto my iphone without erasing anything?
You transfer the purchases to the computer you use to sync the iPhone. You can use a thumb drive or an external HD, etc. Read this: iTunes for Mac - How to copy purchases between computers: http://support.apple.com/kb/HT1373

HT2105 I have an itunes gift card, then found out that I can not use it with my KOBO Ereader. I was wondering if I could let someone else in my family use the balance of my gift card? They have an IPad and they often use Itune Gift Cards to purchase mov

I was given an itunes gift card, then found out that my KOBO Ereader will not accept the itunes gift card. I now have this gift card with a balance on it and would like to give it to my brother (he has an IPAD and uses Itune gift cards all the time). If he was to use my gift card (with my password) would the movie or book that he purchase show up on his devise or would it show up on mine. Thanks for all the help

I'm not sure what you mean. Did you redeem the gift card to your iTunes Store account? If not, just give your brother the gift card and he can redeem it in his own iTunes Store account. If you did redeem the card, then there's no way to transfer the balance from your iTunes Store account to his. He'd have to use your iTunes Store account to make the purchases and sync to his devices.
Regards.

My girlfriend gave me a $25 iTunes gift card for Christmas, so I switched to the Canada store and spend most of it with .02¢ remaining. *Now I want to switch back to my original store, but I can't.

My friend gave me a $25 iTunes gift card for Christmas, so I switched to the US store and spend most of it with 11¢ remaining. *Now I want to switch back to my original store, but I can't. iTunes keeps saying "You have a store credit balance; you must spend your balance before you can change stores.*

You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged to their credit card, but if you don't have a US credit card you cannot do that.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

How do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?

how do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?

jen19 wrote:
how do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?
Just buy something.

HT201209 My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?

My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?

Try Here > http://support.apple.com/kb/TS1292
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
And there is this...
http://www.apple.com/hk/en/support/itunes/store/giftcard/

Hey. I have received an iTunes gift card, so I was all excited, punching the code into the "redeem" option on iTunes on my iPad2; however, I kept on getting the alert, "This is not recognised as a valid code". It is very legible, though. How come?

Hey. I have received an iTunes gift card, so I was all excited, punching the code into the "redeem" option on iTunes on my iPad2; however, I kept on getting the alert, "This is not recognised as a valid code". It is very legible, though. How come?

The obvious answer I think is that maybe you are not entering the letters and numbers correctly. I almost never get it right the first time when I use a gift card.
Try entering the code again - slowly and methodically. If it still doesn't work - look here for help.
http://support.apple.com/kb/TS1292
One final thought - if you are using a gift card that was purchased in another country - say like you have a Canada gift card and you live in the U.S. - that card will not work in the U.S. iTunes store.

HT5035 Can you buy a itunes gift card and use it against hardware in the apple store?

Can you buy a itunes gift card and use it against hardware in the apple store? There seems to be conflicting information when I try to search on this through google.

varjak paw wrote:
No. iTunes cards are valid only for purchases in the iTunes Store.
With a proviso:
"Can I use an iTunes Gift Card or Apple Store Gift Card to make purchases on the Mac App Store?
iTunes Gift Cards can be used to make purchases from the Mac App Store. Apple Store Gift Cards are redeemable in Apple retail stores, and may not be used on the Mac App Store."
Mac App Store: Frequently Asked Questions (FAQ) - http://support.apple.com/kb/HT4461

Hi there. i just bought itunes gift card, then hit redeem in my account , the problem when i try to rent a movie it gave me "error occurred (-50) . my internet is working perfectly

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