Home Office Network Software Challenges - Post HP Support Assistant Update

Hi
I have an existing home office network setup on an HP Officejet 7410 with assistance from 'Dean' at the end of 2009 / early 2010.
Essentially I have a relatively new HP Compaq 6000 Pro MT Windows 7 32 bit main desktop connected by ethernet to a Netgear DG834GT router, a wirelessly connected Vista Business 32 bit laptop I use when in London and a secondary wirelessly connected family XP Pro Desktop.
All has been running smoothly until fairly recent HP Support Assistant updates for the main desktop - this has caused the HP all in one not to function and corrupted the HP Support Assistant software. I have tried uninstalling the HP 7410 software and have had to use Revo Uninstaller on a medium setting to remove some stubborn programme elements.
I am now unable to reinstall using the Full HP Software suite but have managed to get the printer part working using the basic HP driver download.
Can anyone provide assistance as to how to get back my computer and printer functionality ?
I did try contacting HP support but as it is an old printer they will not provide support (without considerable charge) despite being related to their own HP update software on my somewhat newer (but again out of warranty) Win 7 main desktop.
If I can not solve this problem by uninstalling and reinstalling the software I will be forced to consider a new printer (for which I will get support) but currently the most likely candidate is going to be a move to Epson which would be a shame after over 15 years of sticking with HP.
I look forward to hearing of any possible solutions but please let me know if you need any further info from my end.

Sorry to hear you also have a similar issue. I tried every thing I knew but unfortunately due to the lack of support I gave up ,and ended up purchasing a new printer from a competitor after 15 years of using HP printers. It was a great shame as HP had always been the leading choice for me as a small business.

Similar Messages

Home Office Network Setup

Sorry in advance. Just spent the better part of the weekend trying to find related post/replies...and just got woefully confused.
I do architectural graphics and work primarily on a mac for PShop, Illustrator, InDesign, and Sketchup. I also use a PC to work in AutoCAD. Trying to update my OSes (major backup needed, hence the external drive)AND streamline my workflow.
Currently, I use sneakernet/flashdrive to share graphics files between the two platforms. This is getting old. Was told I could share an external hard drive between the two. Bought one without researching HOW-TO first. My bad. Before integrating the hard drive, would like to create a home-office network. (hard drive not connected yet)
Here's what I have:
imac G4 17-inch, OS X 10.4.11, NO airport extreme card installed
Dell Latitude D610 notebook, Windows XP, sp1 (I know, updating after success here)
My Book External Hard Drive (non-portable, TO BE usb-connected to imac)
ABS Snow
A few pre-bluetooth printers
*Current set up*, archaic, but works fine:
Cable modem> ethernet> ABS (WAN port)
ABS (LAN port)>ethernet> imac g4
Windows wireless to ABS
Printer > usb > imac
What I want to do:
1) Print wirelessly from pc.
2) Access my mac-stored graphic files from pc.
3) Share external drive with mac and pc without having to do the sneaker-flash drive dance. I intend on connecting directly from mac via usb.
4) Read/write SHARED files to/from said external drive with either mac or pc.
5) Use external drive for backups, mac and pc.
6) Share iTunes library between pc and mac.
Money's my biggest limitation, or I'd just go buy a newer extreme w/ usb ports, etc. After trying to piecemeal the 5000 related posts I've read, I officially have no idea where to start.
I THINK I understand how to share files/folders between the two (http://www.ifelix.net/tech/3020.html) With my current setup, can I simply use file sharing in a similar way to connect PC to external hard drive? printer?
I THINK I will be moving my mac documents/graphic files/music to the external hard drive. I THINK I will chose the moved folders on this _external hard drive_ that I want to pc-share. I THINK the mac-pc compatible external drive will allow equal read/write access. I THINK it's going to be THIS easy.
BUT...does the Snow have the capacity to support my intended network (internet, external drive, printer)? Or will the mac need an airport extreme card to make this work?
Also, any thoughts on partitioning the external drive? I've read some posts elsewhere with that recommendation. It seems like a potential headache since I'll be sharing things like music and graphic files.
I have some serious backing up and general hd cleanup to do but am petrified to lose everything in my attempt to share this external disk. Help! Mega-many thank you's if you made it this far in the post!

Does the mac need to be wireless in order to utilize file sharing or 'Connect to Server' commands?
No. You can do both via an Ethernet connection. A matter of fact, file sharing will be demonstrably faster with Ethernet as compared to wireless.
Do I need programs like DAVE and/or SAMBA to make all this wireless talk happen?
Neither. These have nothing to do with wireless connectivity. When sharing files between Macs, you will utilize AFP which is built-in OS X. Sharing with Windows/Linux clients will require SMB. This too is available from OS X.
It sounds like, by your post, that the pc will only network with peripherals directly connected to the router (snow) and NOT to peripherals connected to the mac, which is wired to the snow. Is that correct?
Sorry, if I mislead you. That is not true. A PC can access either devices connected wired/wirelessly to the Snow or to devices connected to a Mac that is sharing them.
Let me know if the AFP link I provided doesn't answer all your questions. You may also find the following iFelix link handy: Sharing files between a Windows XP PC and a Mac running OS 10.4.x

Home/Office network setup (Mini Lan Network) if possible?

Hi,
To all the people that know what the best way to set up a home to office network such as the diagram below, please help us out with the following questions:
I hope that someone can understand the diagram. Anyways,
We currently have both setups, but there is no network communication either through Home nor Office where a PC will talk to a Mac or vic versa, nor through connecting through the internet where our office machines will talk to the home machines and vices versa. This is where my requirements for such a setup is needed.
Our Office uses the iMac for general Administration/Accounting work, whilst the PC is used for Engineering Draft work and others. The home machines; the PC again is used for Engineering work and others whilst the Mac is a general Purpose machine used by most members of the house hold.
Basically speaking, we would like to somehow link all peripherals and machines in such a way that:
- The home machines can talk to each other and their respective connected devices as well as the Office machines and their respective devices.
- The Office machines can talk to each other and their respective connected devices as well as the Home machines and their respective devices.
Currently the setup is as follows:
Home: PC : Has one main user for doing Engineering work and General other purpose activities.
MAC : Has multiple Accounts for doing general work
Office: PC : Has one main user for doing Engineering work and General other purpose activities.
MAC : Has 3 accounts; One for main Admin user and the other two only to access MYOB accounting and shared folders.
If I can get a point listing of how to achieve all this, I would be very grateful. Also, due to software licensing imposed by S/W companies what would be the best way to reduce the number of software bought for each computer only to be run from one main machine... similar to how program linking worked in Mac OS 9.2.2. I would like to do this through Virtaul PC running off the iMac and say running Microsoft Office from the P3. I currently have MS remote Desktop connection but this logs out the user that would otherwise been logged on when I hook up to the PC, is there another way?
I hope to get lots of feed back for this one guys.
Thanks
Tibs
<pre>
Home/Office Network Diagram:
PC (P4/2GHz Win 2000 Professional) Mac ( Dual Boot Dual 1.25GHz G4/ Tiger 10.4.9)
- Microsoft Office - General Software
- Engineering Software
| |
| |
| |
---------------------- SWITCH (100MBps) -------------------------
|
|
|
ADSL/CABLE Modem
|
-------------------------------------------------------------------------------- ---------------------------------------- HOME
|
INTERNET
|
-------------------------------------------------------------------------------- ---------------------------------------- OFFICE
|
ADSL/CABLE Modem
|
|
|
---------------------- SWITCH (100MBps) -------------------------
| |
| |
| |
PC (P3 800MHz/ Win 2000 Professional) iMac ( 1GHz G4/ Tiger 10.4.9)----------------------------- USB HUB ----------------------
- Engineering Software - MYOB Account Edge Version 6 | | |
- Microsoft Office - Virtual PC 6.1.1 | | |
| - Apple Works 6.2.4 | | |
| Epson Scanner Lexmark BW Laser Brother Fax
| |
|
---------------------------------- |--- FW 400 Ext. HD 80GB
| |
| |
HP A0 EPSON COLOUR
(NETWORK PLOTTER/PRINTER) (NETWORK LASER PRINTER)
</pre>
PPC MDD Dual Boot/Dual 1.25GHz Mac OS 9.2.x 2 x 23" Apple HD Display, 2GB RAM, 2x150GB + 1x1TB HD
PPC MDD Dual Boot/Dual 1.25GHz Mac OS 9.2.x 2 x 23" Apple HD Display, 2GB RAM, 2x150GB + 1x1TB HD

You should study VNC.
You will need to configure the router at work, to accept and forward VNC connections. (open port 5900, forward to computer#1's IP address. open port 5901, forward to computer#2's IP address...see below)
You will need to set up work computers to be running as VNC servers.
Work computers should also be configured to have static IP inside the LAN. Your router will need a fixed IP address to forward VNC traffic into.
standard listening port for VNC is 5900 (i think), and each VNC server can be set to listen on different port. (5900,5901,etc)
You will need to configure home computers to be VNC client.
On home computer, in order to connect to work computer #1, run VNC client to connect to Work Public IP address (WAN router address) on port 5905(or whatever standard VNC port is). Work router will forward that hit on VNC port, into work computer#1.
More FAQ here:
http://www.google.com/search?num=100&hl=en&safe=off&q=vnc+faq&btnG=Search

Help/Advice needed on setting up home office network please

Hi
I hope someone can help me with some technical difficulties i am having with a home / office network.
Computer equipment i have is:
2 desktop PCs on same floor different rooms.
2 laptop PCs to be used wired in office and/or Wifi if possible any room
2 Apple mac Laptops to be used wired in office and/or Wifi in any room.
1 HP Laser printer with network enabled
1 TB HDD network enabled
1 Linksys WiFi extender unit
Connection equipment:
I have an NTL Cable modem
Linksys WR54G ver 2 router ( with the option of going to aLinksys WRT300N ver 2 router)
A Netgear Dual speed hub DS116
What i would like to do is have one office holding 1 desktop pc, 1 HP Printer and the other office holding the 2nd desktop PC with USB printer attached. I would like to be able to go Wifi around the house for all PC & Mac Laptops with the option of connecting them by wire in the office if required.
Idealy i would like to be able to share files, folders and printers between all units as well as all having internet access through the router's firewall.
I also use Zone Alarm Pro.
At the moment i have in one office the WR54G attached to the cable modem with one Desktop PC wired in to one of the 4 ports. in a 2nd port i have a cable going to the 2nd office into the DS116.
Connected to the DS116 is the 2nd Desktop PC, the HP Laser printer and the 1TB HDD.
The Wifi extender is in another room.
For some reason every now and then the whole system goes wobbly and seems to loose settings at which point internet access is denied and ihave to go back to 1 pc into the cable modem and starting rebuilding the network.
Can anyone give me an idiots guide to settin this kind of system up with specificsettings on each item if possible.
I would say i would also like to use 1 desktop PC for gaming now and then which at the moment sems very hit and miss with speed etc.
Any help warmly welcomed
Best Rgds
Kev

ryclark wrote:
Following on from Steve's advice I would probably not bring the unwanted channels all the way down on the faders, either in a live mix or if mixing subsequently in Audition, as it may change the background acoustic too much. Leaving a bit of the background mics faded up a bit helps to pull the whole recording together and also means you have a better chance of getting all the faders back up in time for when they are needed without missing anything.
I didn't actually touch on this at all - perhaps I should have. There's definitely more than one way to undertake this sort of operation, and it rather depends on exactly what equipment you have available. So far, we know you've got potentially 16 channels available, but have no idea how you were planning to cover the different aspects of it. For instance, I would always consider it worth it to have a pair of ambience mics up all the time - which would get around this particular problem anyway....
The other thing you really have to pay quite a bit of attention to before you start is making damn sure (the previous day) that everything is in good order, and it all works when connected together. And if, for instance, you're going to rely on radio mic feeds from clergy, that you can tap into these without difficulty, etc. Make sure your mic stands are not falling apart, and that you've got all the right mic stand adaptors - amazing how many times people have screwed that one up!
What this generally means is that even if you're familiar with the location, you still need to do a reccé just to make sure that everything in the venue is as you think. And if you can grab a dedicated assistant for the event, go for it. This can make carting stuff about a lot easier, and provide additional security for your equipment. And sometimes other benefits too, like tea...

Hp CoolSense disapeared after Hp Support Assistant Updated

Hello,
today the software "Hp Support Assistant" updated itself. After that update, i lost the ability to open a program i used on a daily basis to decrease the sound of my fans: "Hp Coolsense". It is really important for me to control the temperature at wich the fans start to increase their rotation, since sometimes i maybe need for a silent computer, like when im on a School Library.
Thank you for your time.
This question was solved.
View Solution.

OK...
More Information:
HP Notebook PCs - About CoolSense Technology
I did some more checking and found a reference to updating the HP Framework and check the settings in the BIOS.
While the BIOS should not have reset itself to other than what it has been set, it is possible that your Framework needs an update. You can find the HP Framework software in your Website in Category Software - Solutions. Looks like there is version 4.1.x on your website for your system.
If you need to do so, you can update the BIOS as well - be careful of BIOS updates: make sure you are running on AC power and make sure you follow the directions. You do not want to make a paper weight out of your computer. Your BIOS update is also in your computer's website...
Here is the link to the helpful Post by lions99 on how to look at this CoolSense issue from this other angle:
Re: HP Coolsense gone/can't reinstall
Kind Regards,
Dragon-Fur

Setting up a home office network

I'm looking for some simple, straight forward instruction as to how I can use my Airport Extreme base station to network together my MacBook Pro, a G4 tower (connected to Airport Extreme via the Ethernet LAN port) and a PC laptop.
I want to be able to move files between the MacBook Pro and the PC laptop. (right now I have to use email to do that.) I want to use the G4 as a file server for both computers.
The Ethernet WAN port of the base station is connected to my cable modem. Right now I can wirelessly access the internet on both the MacBook Pro and the PC laptop. No problems there. No internet access on the G4.
I can network the PC laptop to the MacBook Pro, but I can only move things off the MacBook Pro onto the PC, not the other way around.
Could anyone direct me to some simple instructions as to how to make this network work? There's a lovely little drawing in the Airport setup guide, and mine looks just like the one in the picture...it just doesn't work.

Your network configuration, with the AirPort Extreme Base Station (AEBS), should look something like the following...
Cable modem > (Ethernet cable) > [WAN port] AEBS [LAN port] > (Ethernet cable) > [Ethernet port] G4, AND AEBS > (wireless) > MacBook Pro & PC laptop
To share files between the Macs and the PC, check out this iFelix reference: http://www.ifelix.co.uk/tech/3020.html

Can not access CRM from outside the office network - Access denied You do not have sufficient access rights or privileges to perform this action.

Hi,
I can not access CRM from outside the office network - Access denied You do not have sufficient access rights or privileges to perform this action. I can access CRM with same user id and password from our office inside the network. I can get
the page to give login details once I have login details I got below error. Please help me to solve this issue. It was working before.
Access denied You do not have sufficient access rights or privileges to perform this action.
Regards,
Noushad
[email protected]

On Premise system Configured with AD FS server for claims-based authentication you need to update your host file with server url to access it from outside office network.
Refer
this on how to update host file.
Regards, Saad

HP Support Assistant doesn't work

Hi,
I've had an HP Pavillion desktop for about 4 years now; Name: NY550AA, Model p6240f.
It runs Windows 7 Home Premium.
In the past, HP Support Assistant would automatically activate from time to time and perform a health analysis on the computer. It would go through these steps:
Connecting to HP servers
Downloading updates
Gathering information
Analyzing your system
Preparing the action list
The whole process would take a few minutes and more often than not nothing would come of it. Occasionally it would download minor updates on my system.
For the past 6 months after I did a system restore, when it gets to the downloading updates step, it stays there. I can still use the computer with no problem but it stays at downloading updates for as long as the computer is on or until I get tired of it and stop the Support Assistant/Health Analysis.
Is there a way to get it to run correctly again?
Thank you
Bill
This question was solved.
View Solution.

Hi Bill,
Try the following
First of all, uninstall your current version of HP Support Assistant by using the Microsoft 'Fixit' on the following link - this is particularly useful in correcting issues that may prevent reinstallation on machines running a 64bit OS.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
When this has completed, restart the PC.
Next download and install the latest version of HP Support Assistant from the page on the link below - the download links are towards the bottom of the page.
http://h18021.www1.hp.com/helpandsupport/hp-support-assistant.html
After the installation, restart the PC again.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Sound not working on dm4-2070us Notebook after BIOS and HP Support Assistant

The sound on my dm4-2070us Pavilion notebook has stopped funcitoning after this evening's BIOS and HP Support Assistant updates. I am running Windows 7, 64-bit. After the update, a driver update was installed for the IDT High Definition Audio CODEC. The update installed fine and is enabled, however, I hear nothing when testing sounds on through my laptop speakers. Any advice? I tried rolling back the driver, but that did resolve the issue.

I got the same Issue after updating the bios to F.17, got the Audio issue resolved after installing driver version:6.10.6423.0 >> http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58698.exe

I have 2 macs and 2 PC laptops in my home wireless network. Can I use the Airport/Time Capsule hard drive to back up all 4 machines? I know that I will have to use different back up software on the PCs, but is it possible over the wireless network?

I have 2 macs and 2 PC (Windows 7) laptops in my home wireless network. (The iMac is hardwired via ethernet to the Airport/Time Capsule; the others are wireless connections using Airport). I want to use the hard disk drive in the Time Capsule as a network backup drive for all 4 computers. Is this possible? Could someone help me by telling me how to configure it? I know I will have to use different backup software in the 2 Windows 7 Laptops? Do I need to use the Windows backup software, or can I use a third party program like Acronis True Image? Thanks in advance for the help

It is your fault, pondini.. all your fault.
I read of all the things that go wrong restoring Time Machine backups.. particularly stupid things like mail, photo libraries don't go back.. etc. And looking through the incredible number of issues people have here, when their Mac finally takes a dive how hard it is to restore.
I restored a test hard disk from a TC.. and it takes ages and ages to even make up its mind to start.
I worked in computer support for ages, but not Macs.. so my experience is ghost.. ghost images.. on large commercial server setups, can stream restore to multiple computers at once.. even doing it computer by computer the image is simple as network boot to restore. But ghost went the way of Symantec.. sigh!! And was destroyed.
A product like clonezilla, Free linux boot cd.
http://lifehacker.com/5078397/clonezilla-backs-up-and-restores-your-disks
Can backup a Hard disk in just about any format.. yet to try it on a Mac to a TC.. but I will. Boot from CD.. instead of your lost Lion partition which no longer exists (because the hard drive had to be replaced) and the DVD they no longer give you, and restore the entire hard disk in a couple of hours .. to the exact image at the point you made the clone.. in any format, with any partitions.
My bet is that it will kill TM .. but you could be right.
It is just the prospect of all those permission changes, photos and mail libraries etc that worry me.

I have just updated the i06 software for my ipad and it will not connect to my home wifi network - all my other devices are able to connect - i have tried all troubleshooting options and none have worked - please help

I have just updated the i06 software for my iPad and it will not connect to my home wifi network - all my other devices are able to connect to my wifi network.
I have attempted all troubleshooting actions suggested and nothing has worked. I have restored my iPad network and factory settings - Please help - this is frustrating me

you have to set up your router to solve th problem. first find and write down the ipad mac address.
then log on to your router using your laptop or any device that can connect to router at 192.168.0.1 in your web browser. please check out my posting about how to resolve the wifi connection problem.
i think the ios6 update has reset the networking but if you set up the router then you should not have the same problem any more.

Ever since I received my Macbook Pro in July 2011 I've had issues with my wireless connection at home. After software updates, Apple support suggested I reboot my router which works. But now I have to do it every other day. ????

Ever since I received my Macbook Pro in July 2011 I've had issues with my wireless connection at home. After software updates, Apple support suggested I reboot my router which works. But now I have to do it every other day. ???? AT&T my DSL carrier suggests I get a new router. Apparently the one I have is really old and doesn't support my Macbook Pro. Does this sound right?

If your using WEP encryption yes, Apple has discontinued that becaues it's worthless. WEP (and WPA) is cracked so encryption makes no sense.
Get a new Wireless N router, set it up with WPA2 (AES) Personal and two different 20+ randon letter/numbersymbol character passwords
One for Admin access only of the router, keep this on paper off all comptuers in a safe someplace.
One for entering into devices, computers etc for Internet Access Only.
You need the long and random password to defeat brute force attacks by GPU software that the hackers have now.
Also if you give out the password to another, they can't hack the network with the guest access password.
Computers remember the internet password, so anyone with access to your machines or network will have the password.
Since you have another Admin only password, they can't hack in. got it?
You don't need "Invisible" or "MAC Address filtering" that's a waste of time as hackers can sniff a network and causes issues getting on the network.
Good luck.

My iphone5(ios 8.1) is not connecting to my home wifi network but connects to office wifi. This problem is only after updating 8.1

My iphone5(ios 8.1) is not connecting to my home wifi network but connects to office wifi. This problem is only after updating 8.1I have already done "Reset Network many times. I have switched off and on my router multiple times. No luck.

Hi vpraghu,
If you are having an issue with connecting to a Wi-Fi network with your iPhone, I would suggest that you troubleshoot using the steps in this article -
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Switching between office network & home adsl modem

Small problem. Is it possible for my iBook to automatically detect whether I'm connected to either my office network or my home USB adsl modem? At present, I have to manually go into System Preferences/Network and switch from one to the other and then perform a re-start. Obviously a real pain! There must be an easier way.

Hi there
I don't think that the iBook will able to switch automatically between the two networks depending on where you are. The easiest solution, in my opinion, is to set up two locations in your network preferences, one for home and one for office. Once the two locations are set up then all you need to do to switch between them is to go to the apple menu in the finder and you should see a 'Location' submenu where you can select either the home or office setups without having to go into system preferences. Hope this helps.
William
iBook G3 700MHz Mac OS X (10.4.3)

Need a hint for home office / 871 does not support port-security - FPM ?

Hi,
i want to realize the following setup:
- Central Site 871 with Internet Connection and static IP
- Home office 871 with Internet Connection and static IP. On that home office router, there should be 2 Vlans: 1 for the office work and one for the user's private PC. All Traffic from the "office" Vlan is being put into a VPN to the central site. All Traffic on the other interface is being natted and goes straight to the internet.
To minimize security issues, i tried to configure port-security, so that the user cannot connect with his private PC to the office LAN ports and vice versa. Unfortunately, port-security seems not to be supported on the 871 (advanced ip services image).
Now i looked for an alternative...and came over to FPM (flexible packet matching).
If i understood right, you can classify packets for example by their source MAC address and if this field matches a specific value (the mac of the work pc), packets can be dropped by a policy.
Of course i cannot avoid that the user connects the work pc together with his private pc (this is then related to the OS Security to keep out viruses, worms, trojans, etc). But i could/want to restrict the internet access with the work pc through "normal" Internet access - the users should not be able to do that (must use the company's proxy).
I did the follwing config:
class-map type access-control match-any c2
match start l2-start offset 48 size 6 regex "0xabcd1234fedc"
match field ETHER source-mac regex "abcd1234fedc"
policy-map type access-control p2
class c2
drop
interface Vlan1
ip address 192.168.20.1 255.255.255.0
ip nat inside
ip virtual-reassembly
service-policy type access-control input p2
service-policy type access-control output p2
As this feature is quite new, i'm not familiar with it's syntax.
I also tried to use "string" instead of regexp, but i'm still able to connect the office pc to the private Lan and i am able to access the "Internet" (currently it's only setup in a lab).
As i understood so far, the offset is the value in bits, and size is in bytes. is that correct?
Has anyone yet some experience with FPM or maybe any hint for me how to realize the requested setup with the 871 routers?
bets regards,
Andy

For the FPM feature to work you will need PHDF files for the protocols you want to scan for to be loaded on your routers. The files can be downloaded from cisco's website. In your case you will have to download ether.phdf file.

Home Office Network Software Challenges - Post HP Support Assistant Update

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