Home Phone

I'm having issues with my home landline. When a call comes in I have to let it go to voicemail because if I answer it the call disconnects. If I let it go to voicemail the caller is able to leave a message. We can call out on the phone without any issues. I'm not sure if this is a problem with my home phone or if this is a Comcast issue. Thanks for your help!

To try to isolate the problem to Comcast or your phone, plug a known working corded phone directly into the TEL 1 or 2 of your voice modem and call your number, If the problem still exists it is a Comcast problem. Give 1 800 comcast a call and explain your problem.

Similar Messages

I have a wireless home phone connect device. Can call out on it when dial tone present, but most times cannot receive calls since purchase. Anyone else having a problem with their home connect device?

Have had Wireless Home Phone connect device refreshed and updated three times since I purchased it in September 2014. Last tech I worked with on it initialized an NRB to check the network. I checked the location of the tower, which is less than one mile up the hill with clear line of site. The device always has two antennas on it. The device is great when it does work, but most of the time it rings three times and then jumps to an automated message saying the person I am calling is not available. I've actually gone up there several times to try an fix the device, but always end up calling a Verizon tech who has me unplug it, pull the battery, and they do some network stuff and then we turn it back on and it works. After the last time on 10/02/14, I called it and got the message. I drove up there, 100 miles one way, and called it while standing in the room. Got the same message. I picked up the phone, heard a dial tone and dialed my phone and it range through. I hung that phone connected to the device and call it using my cell phone. It rang through. I went home and tried to call it the next day. Again it did not ring through and I got the message after three rings. I call another phone at the facility and had them call me on my mom's phone and it is fixed it again. The fix last for a day or two and then it's broken again, like it is today. If it's a network problem then it must be fairly close to the area because no matter what we do it fails again. So much for the 99.98% reliable. This thing is a piece of junk!
I purchased this device and put it on my plan so that my mother who we placed in a home at 96 years old would have a phone connection that she could use and wouldn't flip her out. My family and her family has not been able to faithfully connect with her at this critical time in her life. I am giving Verizon 10 more days to figure this out and then I am going to ask for a total refund not to mention how much time and travel I have put into this piece of junk. Either the home connect transceiver is broken or the network is broken. Why should I pay close to $70 for a service that has not worked more than several days out of 35 days? Also I have spent close to three hours on the phone with decent technical people, but it's my time. I should send Verizon a bill for every time I have gone up there to fix this device as well.
What perplexes me is that a regular cell phone would have sufficed, but because Verizon has to have a data connection that is not available on a regular phone and it was going to cost me $30/month, I decided to go with the home connect. Seemed like a nice solution for an older person who would have a hard time using a cell phone and keeping it charged. Plus after all the fees for getting it connected, it only cost $20/month. That would be a pretty good thing, IF IT WORKED....... The other thing that irks me is, why do I have to pay for a data connection when the cell phone Verizon originally provided can't even access the network. What ever happened to adding a phone line for $10 bucks\ month? All I wanted was a simple phone. She would not be able to use anything more complex and all she needs is a phone line period.
I have no problem paying for something that works and does what it should, but this is ridiculousness. The MTF on this device is somewhere around 1 to 2 days. Out of 365 days that's about a 96.5% failure rate....... Want my advice? Get ride of this device. It sucks and it's bad marketing.

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

Home Phone Service via Verizon Wireless needs some SERIOUS rethinking!

Has anyone else signed up for home phone service over Verizon Wireless?
Here in LA, they offered a $19.99/month deal using the wireless service - a box provides the service, and you plug your home phone in. The service is adequate, but somebody forgot to think about how home phones work. I tried to get my billing set up through my bank, and after getting no notice for three weeks, I got a message in my email box that my bill was delinquent, and I owed a late fee. I had tried to set up the billing via My Verizon, but could never get a password to work. I finally got a phone number to call, and they sent me a new password via text message - to a home phone with no text capabilities. After hearing and seeing nothing for another two weeks, I called again, and they told me they'd sent the message. I had to remind them that this was a home phone - no texts. So they offered to send me a letter with a new password, within 7-10 ten days. It arrived two weeks later, and didn't work. Each of these phone calls took about an hour, and I still didn't have a connection.
I put the bills (now up to two delinquent cycles) on my credit card, just to bring thins current, and got one more password. This time I called BEFORE trying it, and with the assistance of a more determined tech, got an ID and password combination to work. I can now see my bill. I still don't know if the autopay will work, and I have no idea if there's any way to get a notice that the bill wasn't paid.
I cancelled my AT&T service because of its cost, but at least its billing worked. Verizon has some serious rethinking to do about how it's billing system works for home users. And they didn't lock me into billing hell for two years.
The topper is, today, I got a notice from Verizon that I've been delinquent in returning a refurbished instrument I never received, billed to a phone number I don't have. And of course there's no phone number to call to straighten it out.

Hello KeyGroupGJ!
Wow, Im sorry for all the issues you have had with the Home Phone Connect service! I'd really like to assist you. You mentioned that there is no number to call to get this straightened out. No worries, there is no need to call us, since I can reach out to you. Please send me a direct message with your name, your mobile number, and a good contact number for you. I'll be happy to assist you!
Christina B
VZW Support
Follow us on Twitter @VZWSupport

I have this problem as well. The screen is black . i can.t get it to respond.Power home soft reset didnt work. Itunes could detect any sync apps. I used my home phone to call my iphone and on my home phone i can hear the calling tone.But my iphone didn'

The screen is black . i can.t get it to respond.Power + home soft reset didnt work. Itunes could detect any sync apps. I used my home phone to call my iphone and on my home phone i can hear the calling tone.But my iphone didn't ring/screen did not light up. Its a iphone 4. Any ideas how to fix this?

If the basics (restart, reset, restore from backup, restore as new) don't work, you'll need to bring the phone to Apple for evaluation

How can I use two different wireless home phone terminals, different locations, one at a time same phone number

I have two locations and want to have a wireless home phone at each location with the same home phone number. Only one terminal will be used at a time.

That's not what a cell phone is.
You are talking about some kind of a separate communication system. Like a walkie talkie or something that works over broadcast. IP phones may be able to do something like that but you would somehow have to register the system to a single cell phone number, which wont work without a SIM card.

No home phone service for more than two months

I am sending this note on behalf of my mother. She has been waiting for technical services to her home phone for more than two months. She has received dates where a technician would come out to repair her services in which she has left work early or stayed home on weekends no avail. My mom is not in best health and has a child with disabilities living in the home and it is imperative that her services are working. It is frustrating to her to pay for a service she's not receiving. This is the worst customer service experience from Verizon.
I am asking for immediate resolve to this issue and to work with us to assure payment for time where phone has not worked Will not be charged to her account. Please contact me {edited for privacy}.

Hi lmatthews522,
Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases". There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

HP Officejet Pro 8600-a: Can't Fax after converting to Verizon Home Phone

Can anyone provide me with a solution?
My HP Officejet Pro 8600 All In One worked just perfectly prior to converting our home telephone from AT&T/Frontier to Verizon Home phone service.
Now, I can't send nor receive a fax. What I've read on the "net", it appears I will need to junk my HP OfficeJet Pro 8600 and buy a new unit compatible with Verizon Home phone service. It would be a shame to junk a unit that is not even 1 year old.
My hope is someone here has come across a solution!
Thank you for your help.

Thank you all for your input.
Please understand I did not rush into making this Home Phone change to Verizon. I met with the same Verizon "agent" 3 separate days at 3 separate times. Together we went over point-by-point all of my requirements. We did cover faxing capabilities. Still I was sold a product that didn't fit my basic needs.
Hopefully, I am still within my window to cancel.
I need to be able to fax, so I have a lot of work to do to straighten this mess out.
Thanks again!

220v skype home phone?

I currently live in Europe and just ordered the 31591GE1 phone for my house. There was mixed data on if the voltage transformer/adaptor would operate on 220V. Now that I have received it, I can clearly read it is 110v only. Is there a Skype cordless home phone that is 220v ready and is comperable to the 31591GE1?

Hi tg-usaf,
Please be assured that your Freetalk ConnectMe is covered under a 12 month warranty and if the unit is deemed as defective, eBuyNow will reship you a new unit.
I don't have enough information to identify your order and follow up you case. Please visit http://www.ebuynow.info/en/contact/ and open a support ticket. We will be happy to assist you.
Best,
Freetalk Connect-Me Pro

The FREETALK Connect•Me Home Phone Adapter for Sky...

Hi all,
I am seriously considering dropping my landline since I mostly if not only uses my iPhone as my primary device for calls. The problem I have is an alarm system is connected to my land line and requires a way to call the alarm centre in case of an emergency.
I talk to my alarm service provider for an alternative. They already have the cellular option, but it adds $12/m which is not a big saving... They are working on finding an IP/Internet solution, but it will be also a $4/m.
I was wondering if I could use the FREETALK Connect•Me Home Phone Adapter for Skype as a solution. From a computer I can call any 1-800 numbers for free, and I really suspect that the alarm centre is a toll free number too. So in theory it could work.
Can anyone share their experience with the device and suggest if my solution can work or not?
Thanks

I use that adapter in my house, it works just as a normal landline would. There is a slightly longer predial delay when initiating a call (approx 3 second Skype dialing noise), beyond that no real difference. If the box doesn't lock up, or your Internet doesn't go down it should be rather reliable as a replacement. Those are worst-case scenarios and I generally don't find myself having to do anything to maintain it. In any case I have it connected to a power surge strip like I do the rest of my equipment. Should I need to reset it, I just toggle the switch.

Verizon canceled my home phone by mistake and are clueless

Verizon is the most frustrating organization I think that I have ever had to deal with.
They canceled my home phone service because of a transpositon error. It took a long time to get them to admit that!! My wife is sick with cancer and her doctors can not get a hold of her. Verizon knows this and still will not fix their mistake. I can never get a hold of the same person.
I have now spent over 12 hours on my own cell phone and can not get any progress. I am so frustrated -- maybe it is time to walk away!!
A medical emergency is not enough to get them to fix their mistake.
UNBELIEVABLE

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

My iPhone 3gs is not able to connect through internet. I have a Airtel wireless at home.Phone connects through wireless but not opens any page or itune or apllications

My iPhone 3gs is not able to connect through internet. I have a Airtel wireless at home.Phone connects through wireless but not opens any page or itune or applications.

Hi,
can you provide a bit more detail, as can you use the 3G network to access the web, and what security is your wireless using?
Regards
Ryan

Can i use my ipad2/iphone or touch to interface with a home phone landline?

My house phone has broken and i was wondering if there is a docking device that can be interfaced with one of my apple products to make it utilise my landline.

If you have an iPad, you're more than welcome to get a VoIP client (Google Voice, anyone?) which will let you make calls...and as we all know, iPhones can make calls.
Home phones are getting cheaper and cheaper, so I don't see why you couldn't just fix the home phone for ~$20.
Now, if you wanted to ditch your landline and make your iPhone act like a landline, I'd check this dock out: http://www.engadget.com/2011/04/29/desk-phone-dock-review/

Re Verizon Wireless Home Phone Connect garbled voice problems

I hooked up a Verizon Wireless Home Phone Connect device and plugged my Panasonic KX-TG5665 5.8 GHz Digital Gigarance phone base into the home phone connect device in the center of my home. We have several Panasonic extension phones in different rooms in the house. This changed the quality of my phone service to terrible , to the point where we don't even want to answer the phone. Incoming callers are complaining that we are "garbled" and difficult to hear and understand. It also sounds like the callers are garbled as well. We can no longer use the "speaker" on the phones because the voices are so garbled. I plugged in a wired phone to the Verizon device (which meant answering the phone at the Verizon device, which is not convenient) and the incoming callers say that our voices are "less garbled". I need to know how to fix this problem. I hesitate to go out and buy new phones until I know if this is a Verizon device problem. What phone systems work well with this device? We have a large 2-story home and live in an area with a lot of oak trees, and need to have reliable phone service (not just in one room with a corded phone).

I had to check and see if this was a recording of one of many calls I made to Verizon about my problems. I have had it almost 2 yrs now and HATE IT!! No one can fix it talking on it is as tyvm518 and pete92833 have said, it is so "garbled" The worse thing is that when places put you on hold and play music ! OMG I feel like I will bawl it is so horrible! No one understands that at all! I have changed phones, bought phones and even borrowed phones from family to check it out. Little or no change at all. The last tech that I spoke with even went so far as to say that "I should never been connected with this set up because when she checked it out I had little to no signals in my area. But nothing was done about it. I was told a couple of times that they would send someone out to check it for me. I have MS, am disabled and elderly. My husband is ill and 74. I rely on my phone and my PC a lot. I wanted to get out of my contract after she told me that it was basically they who were in the wrong to set me up. After all I only had a few mo to go. But she said that I would have to pay a "FINE TO CANCEL EARLY"!! I did tell her that I hate it and and will not be resigning another contract! Maybe that is why they do not call back? I NEVER lose my temper, use bad language or nor disrespectful. I use my daughters AT&T cell phone most of the time now.

Regarding autofill, I deliberately have only my home phone in my contact info, yet autofill always puts my cell number in telephone space. How do I change this?

Re autofill on iPhone, I deliberately have only my home phone in my contact info, but when using autofill my cell number is filled in in phone space. How do I change this?

Hi amiceli
ne of my mates contacted Club Nokia the other day concerning his 770 and they were able to help him even tho he was not a Club member and he does not have a nokia handset so i would give it a go again if i were you
GA
There are only 10 types of people in this world. Those who understand binary and those who don't

Does: home phone adapter + online number = ability...

i have not found any information that says specifically that non-skype callers can call you via a home phone adapter or a Skype-ready cordless phone. I know you can call out, but what about receiving calls? Anyone here have a skype-ready cordless phone?

I'm also considering buying phone adapter. And to get a phone # attached to it to be able to receive any regular call on the phone (not on the computer) - do I just get an online number - is there any other option?
I did not find any related info in FAQs, etc.

Different fields for mobile/home phone gone in 4.0

In the older version, when you added a contact, you had the option of selecting home phone, work phone, mobile, etc. In 4.0, that seems to be gone, and the only field is for mobile. Am I missing something? Do you have to add separate contacts for home and mobile?

You tap the word 'mobile' and a list of possible fields appears.
And, of course, you can add more fields for more numbers and do the same

Home Phone

Similar Messages

Maybe you are looking for