Hosting forwarding-only accounts on Mac OS X SLS

I am attempting to host forwarding-only accounts for folks outside of our organization who need a quick [email protected] for official communications, websites, etc. These need to forward to their personal email address (gmail, comcast, etc.).
I first tried this in Workgroup Manager by creating an account, selecting "Forward" in the Mail tab and entering the email addresses in the "Forward To" field. Unfortunately this does not work, and returns the following when the server rejects the message:
*User unknown in virtual alias table*
Any suggestions on how I'm supposed to do this?
Sorry for the novice question.

The following is probably going to read like a foreign language and particularly if you're not familiar with Terminal.app and the shell; my apologies on that. That written, this text should give you some search targets.
Being that this is Unix, there are a gazillion different ways to deal with this stuff, many of which assume some knowledge of a text editor (nano, vim, emacs, start with nano if you don't know what I mean here by "text editor") and bash...
You can set up a redirect rule within Sieve for this, and have a look at page 39 and 78 in the Mail Services Admin manual for some background.
URLs: http://www.apple.com/server/macosx/docs/MailService_Adminv10.6.pdf
http://wiki.dovecot.org/LDA/Sieve
http://sieve.info/
http://www.ietf.org/rfc/rfc3028.txt
http://www.fastmail.fm/docs/sieve/
Also see /etc/aliases - which is probably the easiest approach. If you go this route, remember to reload and restart postfix; the +sudo newaliases+ for the file, and then the +sudo postfix reload+ command. Details can be found via Google.
There might be something posted over at [topicdesk|http://osx.topicdesk.com> that's useful here, too. Such as [Making Virtual Users|http://downloads.topicdesk.com/docs/MakingVirtual_Mail_Users_in_OS_XServer.pdf].
This has been discussed a few times before around the forums, but I'm a little busy logging a bug report (related to this topic, and to the comparative lack of documentation) to dig up the previous discussions. Two that I did locate in passing are [threadID=131249|http://discussions.apple.com/thread.jspa?threadID=131249] and [threadID=2441827|http://discussions.apple.com/thread.jspa?threadID=2441827]

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