How can i buy my personal adobe? the website asking for serial number of my agency purchase?

Hi,
I have downloaded the adobe suite and my agency paid for it in the past, now i'm trying to buy for my personal use in my personal laptop. When i choose the plan it took my to a page where they are asking me to add the agency serial number. What i need a annual plan for my personal use.
How can i get that?
Best,
Alaa

What product/plan did your agency provide you in the past, is this the current CC full suite for $50/month, or an older or single-app plan?
Is your issue that your Adobe ID is connected to an existing plan that you cannot pay for, and you want to buy your own for $50/month (or whatever plan you had, before)?
Is your Adobe ID associated with a team or enterprise multi-user plan or was it an individual plan?

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