How can I connect to Itunes store again looks like it stop connecting. I ran the diagnotics and this is the results:Firewall Information  Windows Firewall is on. iTunes is enabled in Windows Firewall.  Connection attempt to Apple web site was unsuccessful

I ran the diagnostics in Itunes and this is the results
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-04-15 22:46:58.
Itunes just keeps loading

Use this article to continue trying to troubleshoot this issue.
Can't connect to iTunes Store
B-rock

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    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    Gigabyte Technology Co., Ltd. G31M-ES2C
    iTunes 11.3.0.54
    QuickTime not available
    FairPlay 2.6.12
    Apple Application Support 3.0.5
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.1.2.6
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0012B9F0069DE9C0
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    The current local date and time is 2014-08-05 01:48:05.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA GeForce 8400 GS 
    **** External Plug-ins Information ****
    No external plug-ins installed.
    The drive G: ZTE USB SCSI CD-ROM Rev 2.31 is a USB 2 device.
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    Network Adapter Information
    Adapter Name:    {14DCBC2B-34CB-431B-8625-1E62D7310533}
    Description:    WAN (PPP/SLIP) Interface
    IP Address:    10.128.133.101
    Subnet Mask:    255.255.255.255
    Default Gateway:    10.128.133.101
    DHCP Enabled:    No
    DHCP Server:  
    Lease Obtained:    Thu Jan 01 06:00:00 1970
    Lease Expires:    Thu Jan 01 06:00:00 1970
    DNS Servers:    8.8.8.8
            156.154.70.1
    Active Connection:    Teletalk
    Connected:    Yes
    Online:        Yes
    Using Modem:    Yes
    Using LAN:    No
    Using Proxy:    No
    Firewall Information
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    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2014-08-04 03:23:27.
    **** Device Connectivity Tests ****
    iPodService 11.3.0.54 is currently running.
    iTunesHelper 11.3.0.54 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
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    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

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    Dell Inc. Latitude E5410
    iTunes 10.6.1.7
    QuickTime 7.6.9
    FairPlay 1.14.37
    Apple Application Support 2.1.7
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    Connected: Yes
    Online:  Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
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    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
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    Refer this article:
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  • Connection attempt to firmware update server was unsuccessful.

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  • Trying to restore iPhone 4s, and receive "Connection attempt to firmware update server was unsuccessful. The network connection timed out."

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    Hewlett-Packard HP Pavilion g7 Notebook PC
    iTunes 11.3.1.2
    QuickTime not available
    FairPlay 2.6.15
    Apple Application Support 3.0.6
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.1.2.6
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0038BB880CE6FDE0
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    The current local date and time is 2014-09-04 12:48:09.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., AMD M880G with ATI Mobility Radeon HD 4250
    **** External Plug-ins Information ****
    Plug-in Name: Last.fm AudioScrobbler
    Plug-in Loaded: Yes
    Plug-in Version: 4.0.5
    Plug-in File Version: 6.0.5.4
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    **** Network Connectivity Tests ****
    Network Adapter Information
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    Description: Realtek RTL8188CE 802.11b/g/n WiFi Adapter
    IP Address: 192.168.254.3
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.254.254
    DHCP Enabled: Yes
    DHCP Server: 192.168.254.254
    Lease Obtained: Thu Sep 04 12:18:22 2014
    Lease Expires: Fri Feb 25 02:18:22 2022
    DNS Servers: 192.168.254.254
    Adapter Name: {5E3757D2-481F-4D48-B535-A6A6ACF48517}
    Description: Realtek PCIe FE Family Controller
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 17:00:00 1969
    Lease Expires: Wed Dec 31 17:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
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    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2014-09-04 12:47:39

    Hi christeag,
    The only thing I can identify as an issue is that your Windows Firewall is running and iTunes is not enabled in it, so this may be the source of your issue. Here is an article for you that will help you rectify this situation:
    How to enable iTunes in Windows Vista, Windows 7, and Windows 8 firewall
    http://support.apple.com/kb/HT2553
    Thanks for coming to the Apple Support Communities!
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    Braden

  • Connection attempt to firmware update server was unsuccessful. The network connection timed out

    Hi. I have recently updated my iTunes to version 10.5.0.142 and cannot access the iTunes store after the upgrade. I have checked all the support articals and tried uninstalling and reinstalling iTunes, ensured that the firewall,internet explorer etc are correctly configured. Any help would be appreciated.
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    Connection attempt to firmware update server was unsuccessful.
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    Dell Inc. Latitude E6520
    iTunes 10.5.0.142
    QuickTime not available
    FairPlay 1.13.35
    Apple Application Support 2.1.5
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.96
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.3.494
    Gracenote MusicID 1.9.3.106
    Gracenote Submit 1.9.3.136
    Gracenote DSP 1.9.3.44
    iTunes Serial Number 0034AABC03B14CA8
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    iTunes is not running in safe mode.
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    Core Media is supported.
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    Network Adapter Information
    Adapter Name: {D16D8541-B70F-4DD7-A7C6-32B8EC55622C}
    Description: Cell C
    IP Address: 197.105.149.240
    Subnet Mask: 255.255.255.255
    Default Gateway: 0.0.0.0
    DHCP Enabled: No
    DHCP Server:
    Lease Obtained: Thu Jan 01 02:00:00 1970
    Lease Expires: Thu Jan 01 02:00:00 1970
    DNS Servers: 41.50.20.29
      41.50.20.61
    Adapter Name: {37C32779-B216-4D52-80FA-B4C3DF705DF3}
    Description: DW1530 Wireless-N WLAN Half-Mini Card
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: No
    DHCP Server:
    Lease Obtained: Thu Jan 01 02:00:00 1970
    Lease Expires: Thu Jan 01 02:00:00 1970
    DNS Servers:
    Adapter Name: {6ADC43CF-4031-4D31-9B46-2BF2867B8E09}
    Description: Intel(R) 82579LM Gigabit Network Connection
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 02:00:00 1970
    Lease Expires: Thu Jan 01 02:00:00 1970
    DNS Servers:
    Active Connection: Cell C
    Connected: Yes
    Online:  Yes
    Using Modem: Yes
    Using LAN: No
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
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    Finally found a solution:
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  • The computer that i had been syncing my ipod to died and was unfixable. i now have a new computer. how can i back up my ipod on to my new computer without losing all my music and apps

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  • I found the solution to a Mavericks bug on the Mail program. How can I share it? Several of my mail boxes stopped functioning properly when I updated to Mavericks. After long hours, I discovered that if I change the name of the mailbox, the content works.

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  • Please help me how can i make my app store because when i open it it says cannot connect to iTunes please if you have any helpful solution inform me

    Please help me how can i make my app store because when i open it it says cannot connect to iTunes please if you have any helpful solution inform me

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    Message was edited by: Diavonex

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