How can I download something after I forgot my security questions' answers?

I need help! I want to download a song but I have to answer two of my security questions and I can't remember the answers. What can I do?

Apple Store (Consumer and Education Individuals)
(800) MY-APPLE (800-692-7753)
Call apple to have your security infomation reset; you're going to need to be ready with your Apple ID sign in and password

Similar Messages

  • How can i buy apps if i forgot my security question answers?

    HEEEEELP

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • How can I retrieve my account I forgot my security question?

    Please I want to make a purchase online through my iPad, but I couldn't due to some problem that is related to my ID. How can I retrieve my account? I forgot my security questions

    From an older post by King_Penguin:
    If you can't remember the answers to the security questions, then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).

  • HT5312 How do you figure out when you forgot your Security Questions Answers

    I tried that but It never worked, What do I do next?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • How can I get Apple to send my iTunes security question answers to my new email?

    Originally, I had my Apple account set up to a gmail account. But then, I deleted my gmail and connected my account to my hotmail instead. I'm going to lose this laptop soon for a new laptop swapout, and this is the only device that lets me use my iTunes account. I don't remember my security question answers, so I have them emailed to me via "Manage my account". However, I fear that the answers may be being wrongly sent to the gmail account I deleted. I need this question answers soon, otherwise I will lose hundreds of dollars previously put into my iTunes. Please help!

    Click here and request assistance.
    (74171)

  • The create facility in iPhoto is very basic - how can I download something like MS Publisher for my Mac Air?

    The create facility in iPhoto is pretty basic for cards & books etc. - how can I download something like MS Publisher for my Mac Air?

    Pages works pretty well, which should be on the App store:
    http://www.apple.com/iwork/pages/

  • HT201303 I forgot my security question answer. How can I reset it ?

    I forgot my security question answer. How can I reset it ?

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support

  • I forgot my security question answers, how I can reset

    I forgot my security question answers. How I can reset

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (89907)

  • HT203200 I need help on purchasing a game I forgot my security question answers. and it's been awhile since I downloaded anything.. how do I find out the answers or change them without knowing the old answers??

    I need help on purchasing a game I forgot my security question answers. and it's been awhile since I downloaded anything.. how do I find out the answers or change them without knowing the old answers??

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I forgot my security questions' answers. How can I do?

    I forgot my security questions' answers. How can I do?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT1918 I forgot my security question answers... Unless there case sensitive I'm not sure, how can i resolve this?

    I forgot my security question answers... Unless there case sensitive I'm not sure, how can i resolve this?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot my security questions answers... How can I reset them? I cannot see "send an email to your rescue email address to reset your security questions and answers"

    I forgot my security questions answers... How can I reset them? I cannot see "send an email to your rescue email address to reset your security questions and answers"

    Call AppleCare & ask to talk to "Account security".

  • I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

    I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

    I'm curious how you forget your own birthday?
    dodidoid wrote:
    I forgot my Apple ID password and the birthday
    you can try here first:
    iforgot.apple.com
    https://iforgot.apple.com/password/verify/appleid
    or
    Contacting apple id support
    http://www.apple.com/support/appleid/contact/

  • People Please help, I forgot my security questions answers but I know how to reset them but the problem is my rescue email is not longer used ( DELETED ) so what can I do please help me

    People Please help, I forgot my security questions answers but I know how to reset them but the problem is my rescue email is not longer used ( DELETED ) so what can I do please help me??????????

    EZZTHEKILLER wrote:
    is there any other way ...
    Not in your case.
    EZZTHEKILLER wrote:
    I forgot my security questions answers but I know how to reset them but the problem is my rescue email is not longer used ( DELETED )

  • I cant download songs because i forgot my security questions, and i dont have a rescue adress

    I Have been trying to download songs but i can because i forgot my security question answers, and i dont have a rescue email adress to change the answers

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

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