How can I get pending charges reversed, that I accidently purchased?, How can I get pending charges reversed, that I accidently purchased?

How can I get pending reversed, that I accidently purchased?

All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT201359 There is an iTunes song charged on my credit card on 11/12/12 ,how can I get that reversed to my account ,pls help!

    There is an iTunes song charged on my credit card on 11/12/12 ,how can I get it reversed to my account

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I was charged twice for the same download, how can I reverse that charge?

    Seems my itunes account was charged twice for the same download, any suggestions on how I can get that reversed?

    Click here and ask the iTunes Store staff for a refund.
    (107093)

  • TS5366 My grandson made a purcase on my account without my permission, my paypal acct had an expired debit card on file and the charge went thru anyway, making my checking acct go negative. How can I get this charge reversed?

    My grandson made a purchase without my permission using my paypal account that has an expired debit card info. and the charge went thru anyway making my checking account go negatve. How can I get this charge reversed?

    Purchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If the purchase was made on an iOS device then to try and stop it happening again you can use Settings > General > Restrictions to turn off in-app purchases, and you can require your password to be entered for every download.

  • HT5622 I've gotten over $200 in itunes charges that were not charged by me or any family user.   How do I get refunded and/or charges reversed?

    I have over $200 in itunes charges that were not submitted by me or any household member.   How do I get refunded or charges reversed?

    First, make sure that you or someone did not inadvertently make an in-app purchase. Many apps, particularly games, are free for the base game but charge for additional features such as levels, "coins" and other such add-ons. Check your Purchase History to see if that reminds you as to what you might have purchased:
    http://support.apple.com/kb/HT2727
    If you find that these were in-app purchases, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on any iOS devices. For more information, see:
    http://support.apple.com/kb/HT4213
    As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    They're usually pretty lenient in the case of inadvertent purchases, but there are no guarantees.
    If the charges are not in-app purchases that you made and forgot but the charges do appear in your Purchase History, contact the iTunes Store and let them know. You should also immediately change your password for your Apple ID. If the charges don't appear in your Purchase History, they were probably fake charges made directly to your credit card, and your card issuer will need to handle those.
    Regards.

  • I have an old ipod that i have not used in a very long time, ive had it on a charger now for over an hour and i still cnnot get my ipod to turn on, how can i fix my problem, i just downloaded the new version of itunes aswell, so i know its not my itunes.

    i have an old ipod touch that i have not used in a very long time, and im having trouble gettign it to turn on. ive had it on a charger for over an hour now and still nothing hs changed. i just updated my itunes to the current version they haev so i know its not an itunes problem its rather a problem with the old ipod touch itself. im leaving for deployment soon and im trying to get this fixed without having to send it in. If anyone has any ideas on how to get this thing turned on it would be greatly appreciated.

    Well, two thoughts.
    The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
    The battery has deep discharged and is now dead. It will never recharge and should be replaced.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
    The flat fee for a battery exchange is, I believe, $99.00 USD.

  • How can I get a refund for the u2 album that Apple charged me for

    I have just been charged £27.99 for the U2 album that I did not want. How do I get a refund for this. I can't stand U2!!

    £27.99 for the album ? If you are referring to The Songs Of Innocence album (£7.99) then that was given free to everyone three months ago, and was free until 13th October - you are sure that you've been charged, it's not a temporary store holding charge ? The purchase price should show on your account's purchase history : See your purchase history in the iTunes Store - or http://reportaproblem.apple.com on your iPad.
    If you have been charged for the album but you didn't buy it then try contacting iTunes Support via the above 'report a problem' link.
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I refuse to pay for a one year automatic subscription for Cosumer report that was charged to my account today without me noticing. How can I cancel that and get reimbursed now?

    I refuse to pay for a one year automatic subscription for Cosumer report that was charged to my account today without me noticing. How can I cancel that and get reimbursed now?
    Patrick

    First turn off auto-renewing subscriptions:
    iTunes Store: Purchasing and managing auto-renewing subscriptions
    Getting a refund won't be as simple. For that you will have to contact iTunes Store Support.

  • HT3702 There are charges on my debit card that were not approved, which over drafted my account. How can I get my money back?

    I have charges on my bank account from the iTunes Store for Purchases that were unauthorized. The only authorized purchased that was made on iTunes was a Disney Mickey Mouse app. These charges caused my account to overdraft. How can I get these charges off of my account and get my money back?

    You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
    If you don't recognise the charges (and nobody else has access to your account or devices and may have made them), or you can't find them, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My Appstore account says that my security number don´t match but my credit card got charged 3 times in a row, how can I fix this, and how can I get my money back or the apps downloaded?

    Hello, I was trying to purchase Whats app, when I try to enter my credit card info, it keep telling that my security number don´t match, but my credit card got charged, 3 time in a row. I can send a screen capture of the message telling that already charged my card.
    How can I fix this problem? I mean how can I download the app or get the credit in the store or get my money back?
    Thanks in advance

    Hi Marvin,
    Thanks for visiting Apple Support Communities.
    Did you receive an email confirmation of your purchase? If so, you can use the steps in this article to report an issue with your order:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Best Regards,
    Jeremy

  • TS1702 I have a charge on my CC that does not track to any purchases nor do I have an email receipt.  Can anyone tell me where/how I can get this deleted (charge is from 04/08 so nearly two weeks old)?  Thanks!

    I have a charge on my CC that does not track to any purchases nor do I have an email receipt.  Can anyone tell me where/how I can get this deleted (charge is from 04/08 so nearly two weeks old)?  Thanks!

    Apple could not tell you who else might be using your credit card, so there's no point in trying to contact them. All they could discuss with you is your own iTunes Store account, and if there's nothing in your purchase history, the charges almost certainly aren't coming from there. Again, you should take this up with your bank/credit card company and report these charges as fraudulent. They probably will cancel your card and issue you a new one.
    Regards.

  • My iTunes Match automatically charged me for a second year when the first year finished.  In spite of that, I have lost all of my playlists on my iPhone.  How can I get them back?

    My iTunes Match automatically charged me for a second year when the first year finished.  In spite of that, I have lost all of my playlists on my iPhone.  How can I get them back?

    Hi,
    No need to post three times!
    Is iTunes Match still turned on on your iPhone? If not, you need to turn it back on.
    If it is still on, go to settings, music app and turn off match- sign out of iTunes Store. Reboot iPhone, sign back into iTunes and turn on match. Poem music app. Does this help?
    jim

  • I was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

    i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

    You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
    Good luck.

  • I have problem with my iphone 4s my battery is not keeping charge. how can I get help with this one. it is less than a year that I purchased this cell.

    I have problem with my iphone 4s my battery is not keeping charge. how can I get help with this one? it is less than a year that I purchased this cell.

    I would like to know the answer to that one.  I realized this was happening just after upgradeing my iOS to 6.  Then when I looked up my purchase date, I was about 5 days past my one year warranty.  So I'm dead in the water.  Apple will replace the battery, but it will be about $80+.  I took it to the Apple store, and they checked a bunch of stuff, but said that it seemed ok.  I'm debating getting a battery for a more reasonable price off of ebay.  But if it's the iOS thats draining the battery, then I'm not going to be able to help it.  I wish I knew a better way to tell if its the battery, the phone, or the iOS.

  • How can I get help with pending songs that have taken over 12 hours to fully download?

    How can I get help with pending songs that have taken over 12 hours to fully download?

    You can only suspend service for 3 months at a time (with or without payment) and only twice a year.

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