How do I add a reply form to a Web App?

I am building a webapp that allows the client to submit work requests for updates to their website as there are far too many people involved in email and it gets confusing very quickly.
I have figured out how to have them submit a web app item and view the details of that item, but I would like to have a simple web form that allows the client to reply to a web app item and have the result of that show up on the detail page of the web app item. Is this possible to do? I would really appreciate some help on this. Thanks.

If by 'have the result of that show up on the detail page' you are reffering to the contents of the reply, then, off the top of my head, what you could do is make use of CRM Cases!
ie;
Create a workflow (let's call the workflow 'appReplies')
Create a form and attach it to the appRelies workflow.
Place the form where needed.
Place the relevant case module in the app detail view eg {module_case,c,xxxxx}
@webmosphere
www.webmosphere.co.uk

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