How do I delete old email addresses, when I try and play some of my songs I get a not authorized pop-up with an old email address?
How do I delete old email addresses, when I try and play some of my songs I get a not authorized pop-up with an old email address?
Edit the list the comes up when you go to the Window menu and select "Previous Recipients".
charlie
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When I try to play some of the songs in my itunes library, I get a prompt saying the file cannot be used. When I hit the locate button, the file cannot be found. I didn't delete any songs/files and there is no common link between the missing songs.
Hello there, Paso Kid.
The following Knowledge Base articles provide some assistance with locating content in your iTunes Library:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
and
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
If you have already reviewed those steps and still cannot find the songs you purchased from iTunes, delete the songs and download them again using the information in this article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
When I try to play videos or movies I keep getting url not found on this server
What does it mean when in says url not found on this server?
If the site is down it should say something like "server not responding" shouldn't it, or if the ISP had the forsight and sense to set it up right it should redirect to another site or page somewhere that says, Sorry this site is down for whatever reason and when it might be back up. Access denied seems like a funny message to get.
Also ... one has to wonder why Arianna Huffington who presumably lives in CA is hosting the HP from New York?
In any case, thanks for the heads up.
Anyone check any of the other sites ... in UK ... there's probably others as well?
NEVERMIND ... huffingtonpost.com huffingtonpost.co.uk huffingtonpost.ca are all down, must all be located in NY. -
When i try and play some not all games on facebook thy white out if i put my pointer on it
when playing games on facebook not downloading any thing it white outs when i run my pointer across the game its not done this in the pass
See:
* http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=182104#post_182104
* https://support.mozilla.com/en-US/kb/Add-ons%20are%20disabled%20after%20updating%20Firefox -
After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How do I correct this. I am using Windows 8.1 . My wife has never had an iTuunes account
Hello Lakesidetom,
It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
How to find your Apple ID - Apple Support
Use these steps if you forgot your Apple ID or aren't sure that you have one.
Apple - My Apple ID
If you can't remember your Apple ID, just provide us with some information and we'll find it for you. Then we'll help you reset your password.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
i got a itunes gift card and when i try and buy some thing it asks me for my credit card details how does that work when i have £15 on my fone that i got on a gift card? as i am trying to buy a song and it is starting to really cheese me of now where it keeps asking for credit card details is there a way round it with out having to use a credit card?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I am trying to store music for two different iPods on the same Windows 8 computer, and when I try and download content from the Cloud I get an error message. Is it possible to have two different Apple IDs on the same computer?
Unfortunately you've discovered too late how important it is to maintain an up-to-date backup of your iTunes library (and all other data of value). You could, before wiping the drive, have considered making use of a commercial data recovery service that could (albeit at considerable cost) have extracted your library from the hard disk, even if virus infected.
In the absence of that option, you will need to restore the content of your library from its original sources:
Depending on your location, you may be able to re-download any iTunes Store purchases that are still available on the Store
Likewise, most digital purchases from Amazon (including auto-rip copies of purchased CDs) should be available from the Amazon Cloud and via the Amazon Music application - the same may be true of other commercial sources for digital downloads
Content imported from your CDs will have to imported again
The specific situation that you describe regarding the music imported from your friend's external HDD suggests that either the source is badly organized and/or originates from a source other than iTunes (other media players may use alternative tags for information like artist, title, album, etc. that are not wholly consistent with how iTunes handle these). Without details of the issues you're seeing it is difficult to suggest a remedy other than going through the media album-by-album, track-by-track, and correcting the inconsistencies.
In the absence of a backup or access to the original library data there is no option other than painstakingly recreating your library as described above. As you do so, you'll now realize how important creating and maintaining backups are - in my case I have at all times three separate duplicates of my library, in two different locations, where none is ever more than a week old compared to the content of my master library. -
Recently bought a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found. Would you like to locate it?" Hope you can help me solve this issue.
Thanks,
ShellybooThis happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
I have the movie in iTunes but when i try to transfer to the iPod it say that its not authorized... what can I do.. The computer is authorized... It was a digital copy...
melaniefrommadisonville wrote:
I want to try to un-install iTunes then re-intstall but am a new mac user and don't know how to do this.
click here and follow the instructions. -
When I uploaded music videos to my new ipad mini and when I try to play it, it says "the requested url was not found on this server.
the Video will not play.See this previous discussion:
https://discussions.apple.com/message/16962474#16962474 -
my youtube does not work on safari only when i try to play a video it says "This video is not available on mobile add to playlist" But i am using a mac air 11 inch it is not a mobile. Please Help. i have to use the youtube on firefox or chrome. At times it also say QuickTime Player can't open "video.3gp". and
The file may be damaged or may not be a movie file that is compatible with QuickTime Player. when i try to open a video on youtube on safariI too am having the same issue as the OP.
Your USER AGENT information is Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
Every webserver that receives a request from your browser is able to determine the HTTP USER AGENT information unless it has been removed by some software (e.g. firewall) before the request was trasmitted. -
I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you
Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.
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I've been given under warranty what us supposed to be a new iPhone 5. When I try and restore it from my iCloud it keeps asking me to sign in with two other Apple ID's that are not know to me. Why is this?
Adding to KC7GNM's remark (with which I agree), the iPhone 5 you received is very likely refurbished. It is not brand new out-of-the-box, never before used.
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I bought movie on iTunes and when I try watch on AppleTV it displays "Your Apple TV is not authorized to play this content" What gives?
Welcome to the Apple Community.
Have you tried de/re-authorising your Computer. -
My iTouch will not show movies, but they are showing on my iTunes. When I try and play them through my iTunes it freezes on me and does not work. This problem only occurs whenever I am using my netbook. It doesn't happen when I use a different computer. I tried uninstalling and reinstalling itunes and am not sure what else to do from here.
You may have transferred all your songs, but your iPad is seeing the library as a different entity.
The following article(s) may help you.
Moving your iTunes library to a new computer
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I have checked the store and made sure that I am authorized. I just don't understand. I havent changed anything on my computer exept for updating to the latest version of iTunes.... Help!
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