How do I fix this text msgt issue?

I can text everyone but my sisters phone--I get the message  "The application messaging (process com.android.mms) has stopped unexpectedly--please try again.
I cannot receive or send messages to her phone.  I can call without problems.

Hello kmccord,
May I ask what make and model Droid do you have? Based on the error message that you posted, it appears that you have an Android device. I would also like to add some troubleshooting steps in addition to what my co-worker, DaisyP, have listed in her post.
Verify signal strength on the device.
Turn off bluetooth and wifi in the Settings menu.
Erased all long threaded text messages from the text message inbox.
Verify how much device memory is available on the device.
Remove any 3rd party messaging apps and/or task killers from the phone.
Delete and re-add your sister's contact information in the phone, power cycle the device, and re-add her to the contacts.
Update roaming on the device by calling *228 and selecting option 2. (3G phones only)
Verify that the device has the current software.
Perform factory reset on the device.
The last troubleshooting step is recommended as a last resort. This is because it does erase all of the information out of the device. If you decide to implement the reset then I encourage to have your contacts and calendar entries backed up prior to the erase. Contacts can be saved using Backup Assistant and calendar entries can be archived on your Gmail account. If you have any additional questions or concerns then feel free to reply to this message for more help.
Thank you...
ArnettH_VZW
Follow us on Twitter @vzwsupport

Similar Messages

  • How can I fix this camera software issue?

    My iPhone 5 was most recently updated to iOS 7.1, and now my rear camera is showing up black. The front camera works, however it freezes when I attempt switching back to the rear camera. How can I fix this software issue?
    Please Help.

    RESET DEVICE
    Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).
    Then try the camera again

  • How do I fix this text that I inserted?

    I clone painted the original name out of the sign in this photo, and inserted the new name "Yonker" in red ariel rounded text. I want to make this new name look like the original "Mrs" that's in this photo, and I having trouble doing this. How do I make the "Yonker" name have the same pattern, etc. (but I want to keep it red) as the "Mrs" has?
    Thanks in advance!

    Some options:
    • Apply the Layer Style »Stroke« (this would not be included in the Bevel and Emboss, though, so one could convert to a Smart Object without the Bevel, then apply the Bevel to the SO)
    • Convert it to a Smart Object and apply the Filter »Minimum«, then apply Bevel and Emboss
    • Apply Layer – Type – Create Work Path, then use a Brush to »Stroke path with brush« (secon button from the left on the lower end of the Paths Panel) on a pixel Layer etc.
    Edit: Or look for a bold/extrabold/whatever version of the font.

  • How do I fix this printer scaling issue?

    Copied from my post on Experts Exchange...
    I have a client running an OS X Server with Snow Leopard 10.6. Their office has iMacs and they print a variety of formats (PDF, DWG) from different programs.
    The problem is that the prints are not scaling properly. When set to a certain scale, the measured print is off by 2% or so.
    They also run Windows 7 in a virtualized machine via Parallels, and they are not experiencing the problem through windows.
    The printer in question is an Epson Stylus Photo 1400. It is connected directly to the OS X Server via USB. The printer is then shared via Server Admin using all protocols.
    On a client Mac OS X machine, I add the printer through System Preferences, Printers, and select the printer. When adding, I use the Gutenprint driver for this particular printer because for whatever reason, the standard driver will not print correctly (prints half-way, wrong size, etc.).
    I have tried restarting the Print Server, removing and re-adding the printer with the same driver, updating the Gutenprint drivers from 5.2.3 to 5.2.7. I even deleted a CUPS plist file thinking it would do something but apparently not.
    The prints used to print just fine. I don't know what to try as I am exhausting the research solutions I have found thus far online.
    Any help is greatly appreciated.

    In addition to Matt's suggestions, check what driver is being used on the server. If the Epson driver is being used on the server but the clients are having to use Gutenprint as you have mentioned, then this can also cause scaling issues. So if you can create the server queue using the Gutenprint driver (for some printers this can be tricky) then this can help. And with this queue using the Gutenprint driver I would then try printing a PDF directly from the OS X server to see if the same scaling issue occurs. If the server prints without the 2% reduction then you can concentrate on the client.
    And for the client, as a test, I would also try connecting the printer directly to a client Mac via USB and also see if the same scaling issue occurs. But ensure you do use the settings Matt has suggested, because the scale to fit does catch out a lot of users.

  • How do i fix this dual monitor issue?

    I'm trying to use two monitors in Premiere Pro: my main monitor for  my timeline and editing, and the second for putting bin windows on. The issue is when I simply try to click to  play a clip, full screen playback comes up on both monitors and basically freezes. I have to unplug the second monitor to get the monitor to respond.
    I am up to date, I have tried checking and unchecking the second monitor playback button in Prefrences > Playback menu, I've restarted the program, and tried restarted my computer.
    please help

    this seems to be a new bug, seen a few posts but no solutions. you can try updating video driver.  try changing the renderer to software only, thats in the menu "project settings".  along with the unchecking of the second monitor in playback preferences, make sure the wrench tool icon menu on the program panel has enable transmit unchecked.  do you have any third party plugins or hardware premiere uses? does this happen instantly or just every so often?  computer specs, win/mac, hardware etc.

  • TS4097 we have multiple users in our family and multiple devices all sharing one itunes account.  i think we are all synced to one icloud account and it is a nightmare....contacts lost, text messags showing up on multiple devises etc.  how do we fix this?

    We have our family sharing one itunes account.  we have 3 iphones, 2 macbook airs, 2 ipads and 1 mac.  I am not sure how we even got started on the icloud but somehow we did and everything is a mess.  The ipads are showing the text messages, the contacts are all combined, the apps that my duaghter downloads are appearing on all devices.  how do we fix this so contacts are not shared, messages are not shared and apps are not automatically synced to all devises?

    You have two different issues going on.  You are getting each other's messages because you are sharing the Same Apple ID for iMessage.  This can be corrected by going to Settings>Messages>Send & Receive on add the devices and doing one of the following:
    Either uncheck the email address shown under "You can be reached by iMessage at" on all of your devices; or
    If you want to continue to receive iMessages at this email address on one of your devices, on all of the other ones tap the Apple ID at the top, sign out, then sign back in using a different Apple ID (so all devices will be using a different Apple ID for iMessage).  Note: you can continue to share an Apple ID for purchasing from the iTunes and App stores.  It does not need to be the same as the ID you are using for iMessage, FaceTime and other services.
    The second issue is that you are sharing the same iCloud account on your devices.  When you do this any data you sync with the shared iCloud account such as contacts is merged and will appear on all devices connected to the account.  To fix this you both need to have separate iCloud accounts (you can continue to share the same Apple ID for purchasing from the iTunes and app stores). 
    First decide which device(s) will be keeping the current iCloud account.  On the one(s) that will be changing accounts, if you have any photos in photo stream that in your camera roll or backed up somewhere else that you want to keep on the device(s), save these to the camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll. 
    Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account.  (This will only delete the account from this device, not from iCloud.  The device(s) that will be keeping the account will not be effected by this.)  When prompted about what to do with the iCloud data, be sure to select Keep On [iDevice].  Next, set up a new iCloud account using a separate Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom).  Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge.  This will upload the data to the new account.  Repeat this process for all the devices that you need to migrate to new accounts.
    When finished, to un-merge the data in your accounts you will have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting the other person's contacts from your account, and vice versa).

  • I am having major issues with links in keynote! Even though the links (a navigation system) are on the master page, they are only working on some of my slides. Anyone have ideas on how to fix this or similar issues? Help!

    I am having major issues with links in keynote! Even though the links (a navigation system) are on the master page, they are only working on some of my slides. Anyone have ideas on how to fix this or similar issues? Help!
    I have created a navigation system on the master pages and set the presentation to links only mode. I also have other links scattered throughout the program, like a linkable table of contents, etc. Some of them work, some of them don't. Not sure why. Anyone out there having similar issues? Or have any idea on how I can solve this issue? Any help would be appreciated!
    Thanks!

    Links should not create any problems in Keynote.  If they are set up correctly on text, the text will be underlined. Objects that have links will have a curved arrow bottom right, if you click the arrow a popup will display the link information.
    Try this repair for Keynote,  ensure you complete all the tasks and in the order shown:

    delete all the iWork applications if you have them, not just Keynote, using Appcleaner from Mac Update, its a freeware application

    empty the trash:  Finder > Empty Trash

    Shut down your Mac, wait 30 seconds, then power on the Mac, immediately after the start chime, hold down the Shift key
    When you see the grey Apple symbol and progress indicator (a spinning gear), release the Shift key.
    If you are prompted to log in, type your password, then hold down the Shift key again as you click Log in.
    4  
    Let the Mac fully boot up, it will take longer as the OS is repairing the drive

    when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click  repair disc permissions

    when complete, restart the Mac normally, Apple menu > Restart

    install Keynote from the Mac App Store
    let us know if this helped

  • My iPhone keeps freezing when I am texting, the keyboard will not come up.  I have to turn it off or reset it to get keyboard to come up.  How can I fix this?

    In text or email, the keyboard will not come up.  I have to reset phone or turn it off to get started again.  How can i fix this issue?

    Hello Jennings Castle,
    It seems your iPhone is slowing down and not responding frequently. To rectify this issue you may want to consider performing a restore on the device, and then restoring your data from a backup via iCloud or iTunes. 
    If the issue persists after restoring your backup, you would then want to consider restoring the device and setting it up as new. Below I have linked to article which offers guidance on both of these restore methods:
    How to erase your iOS device and then set it up as a new device or restore it from backups - Apple Support
    Thank you for contributing to Apple Support Communities.
    Best,
    BobbyD

  • The send button is greyed out when I try to text some but not all people from my iPod touch. Any ideas how I can fix this?

    The send buttin is greyed out when I try to text some but not all people from my iPod Touch. This happens even when they have iPhone 4s. Any ideas why and how I can fix this?

    This issue can be caused by the McAfee SiteAdvisor extension.
    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]

  • Just uploaded my new software and my texts won't send. How do I fix this?

    Why won't my texts send after uploading latest software? How do I fix this?

    Reset the device by pressing and holding the home and power buttons until the white Apple logo appears.
    If the issue persists, try Settings > General > Reset > Reset Network Settings.

  • In "Previews" when adding text to a picture I can't change the font, even though a few days ago I could.  How do I fix this?

    In "Previews" when adding text to a picture I can't change the font, even though a few days ago I could.  How do I fix this?

    kgwrotethis wrote:
    10.6
    Use Software Update to update your os to 10.6.8 and anything else that needs to be updated.  After the installations go to /Library/Preferences - trash the com.apple.Preview.plist file.  Repair permissions, restart your computer and empty the trash.  Your Preview issue should now be resolved.

  • After updating to iOS7 my text messages are gone. How can I fix this?

    After updating to iOS7 and restoring my phone from backup, my text messages are still gone. How can I fix this?  Right before I updated to iOS7 I backed up my phone.  After the update was complete, my phone had none of my information on it so I restored it from back up which says "Restoring from backup will not change the firmware, but will restore pictures, contacts, calendars, text messages, etc."  So I am confused as to why it isn't working.  I tried twice and everything came back except text messages.  This isn't the first time I've had this happen after updating my phone but I'm tired of dealing with this issue.  Can anyone tell me how to get my text messages back or what I did wrong?

    Have you also asked in the Adobe forums?  To have people read your post, best not to include long crash reports until asked to do so.

  • My texts are coming up in another iphone- (my daughters)- how can i fix this

    I own both phones- but my daughter gets the text i send and receive from one contact specifically.  How can I fix this? We have a family plan and we have Icloud.

    This may not be the issue if it is only happening with one contact, but something to check:
    Go to Settings > Messages > Text Message Forwarding. This new feature is described in Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
    You may also want to consider using separate Apple IDs for each family member. This is now more flexible than in the past with new Family Sharing options: http://www.apple.com/ios/whats-new/family-sharing/

  • After checking voicemail I get a text message from 'unknown' with empty text bubble. How do I fix this?

    I just upgraded to iPhone 5-- after checking voicemail I get a text message from 'unknown' with empty text bubble. How do I fix this?

    I was one of the folks saing its on your email side but this explanation is a lot better and now I agree its obviously not your email thats the issue...
    try this
    1.  Login to your Verizon account.
    2.  Click on “Account” at the top and then “Change Features” from the bottom right.
    3.  Select the device you would like to remove the service from.
    4.  Then scroll down until you find “Contact Management” and click “Remove

  • My alerts work when I'm on the phone such as text message Facebook n Instagram but when I'm off the phone it doesn't work how can I fix this :(

    My alerts work when I'm on the phone such as text message Facebook n Instagram but when I'm off the phone it doesn't work how can I fix this :(

    Hello, Trillmonroe. 
    Thank you for visiting Apple Support Communities. 
    Try forcing all open applications to close and power cycle the device as outlined in the first two sections of the article below.  If the issue persists, try the troubleshooting steps in the second article. 
    Restart the app
    Close the app and open it again.
    Restart your device
    Turn the device off and on.
    iOS: An app you installed unexpectedly quits, stops responding, or won’t open
    http://support.apple.com/kb/ts1702
    iOS: Understanding notifications
    http://support.apple.com/kb/ht3576
    Cheers,
    Jason H. 

Maybe you are looking for

  • Dynamic return from a function based on an argument

    I have a function that I am using to output a nested list of child/parent relationships the function works wonderfully except that i want to be able to change the way the list is displayed depending on an argument being passed i want the list to be d

  • SUBMIT a report that uses screen programming

    I have a report which uses screens created in screen painter and not selection screens. currently the submit command supports only selection screens.Can you tell me how to achieve this for screens created by screen painter?

  • Best practice to reduce size of BIA trace files

    Hi, I saw alert on BIA monitor says 'check size of trace files'. Most of my trace files are above 20MB. I clicked on details it says "Check the size of your trace files. Remove or move the trace files with the memory usage that is too high or trace f

  • Load associated files in applicatio​n

    Hi I have created an application that creates input and output files.  I have been able to associate input files to my application so that by doubleclicking on those input files the application will be launched with the inputs loaded.  Now i was wond

  • Missing movie menu on apple tv

    Hi :-) I am missing the "movie" list on my apple tv after it comes back from standby. The main menu only shows internet, computer, settings.... the movie menu is completly missing. After resetting apple tv to default the movie menu is back, but all m