How do I get my subscription activation to "stick"? 30 days in and it is not working now???

Question

I signed up for the Creative Cloud on November 25th.  Everything went fine, I installed various software without any (known) issues and things worked...  On, or around, Saturday, Dec. 22, I got a "subscription activation" notification and I went through the process of logging into the account and it came back and said "subscription activated".  Photoshop worked, no problem.  Ten minutes later, with a third or fourth time of bringing up Photoshop (directily or via Bridge), it asked to go through the "subscription activation" again...  and again, and again.  Every other time, every third, fourth, fifth time bringing up Photoshop it would ask again.  Sometimes everything would work ok, other times Photoshop would just drop out and close.
Same thing happened on Sunday... Each time it would tell me that the subscription was activated.  Each time, it came back, sometime in the next several uses.
This has continued to ocurr ever since.
This is NOT how I understood things were supposed to work.  I was under the impression that all I only had to have internet access ONCE, around the 30 day period for re-activation.  Not that it would require multiple / continual activations after 30 days.... 
Not only is this an embarassment, when a client is with me, it is a royal pain in the neck and extremely time consuming (costly).
"Chat" was of no help.  Nothing they can do, was what I was told, "it is a technical problem" and I have to call in...
Calling in...  It didn't happen the one or two times they tried, it happened two or three times AFTER they were long gone.
Now it has been over 30 days and "Chat" tells me there is nothing they can do about the problem and nothing they can do about cancelling the subscription, or even exchanging the remaining amount on my subscription towards an upgrade for a stand-a-lone version of Photoshop.  Quote:  I had 30 days to decide I didn't want to use the service.  Per the agreement, I can't cancel without paying a penalty.
The service is NOT working as expected and the problem was not noticed until the 30 day mark, when activation was requested / required!!!  How could I have possibly known there was a problem until it came up??
Very frustraighted...  and worse, I have no idea where to turn, who to ask...?????
Account is active and I just received (via email) my recept for the payment having been received at the first 30 day date (today).

Answer 1

Hi Jbierrie,
There is an issue with Photoshop specifically related to recent updates in which causes the licensing to revert to trial after a certain number of launches (typically 2-3).
The current workarounds are to either:
- Sign in with your Adobe ID again every few launches
- Uninstall Photoshop CS6 and then reinstall it but don't install any of the updates
The issue with the updates is planned to be fixed in the coming weeks. Sorry for the inconvenience.
-Dave