How do I get the iPod on my iPhone for to allow AirPlay with my bluetooth in my car? The phone will connect but not the iPod in AirPlay.

I am able to connect my iPhone 4 phone to receive and make calls but unable to connect the iPod to Bluetooth using AirPlay. The symbol came up once, I changed it to speakers and the option never appeared again.

"unable to connect the iPod to Bluetooth using AirPlay."
That is correct as this is not what airplay does at all. Airplay works only with airplay enabled device vis WI-FI ( Apple TV, airport express)
"With AirPlay, you can wirelessly stream videos, music, and photos from your iPhone, iPad, or iPod touch to Apple TV (2nd generation) and stream music to AirPlay speakers or receivers, including AirPort Express."
Using AirPlay

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HT1766 After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music s

After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music screen?

Well, it's certainly behaving as though the phone that was backed up was synced to a different iTunes library.
I'm going to throw one more thing out there... Yes, you backed it up to this computer... Was the phone previously set up to sync with this computer? Or was it syncing with a different computer and you just backed it up to this one?
You may have to end up setting it up as a new device and rebuilding the phone by manually re-syncing your data, apps, music, etc. to the phone.
Trying to keep your library on a different drive can be tricky. If iTunes starts up and the library isn't available, it may end up generating a new library ID, meaning that you could easily find yourself in exactly the position you're in now...
I'm curious why there was a need to restore your phone to begin with... It may not have any bearing on this at all, but it could.

HT4061 I cannot access my device. The screen is blank however it has power. The phone will ring but since the screen is blank i canot answer.

I cannot access my device. The screen is blank however it has power. The phone will ring but since the screen is blank I cannot answer. It seems to be dead but has power?

When restoring to factory defaults/new iPod fails to resolve a problem that indicates a hardware problem an an appointent at the Genus Bar of an Apple store is in order.
Check your warranty coverage here:
Apple - Support - Check Your Service and Support Coverage

HT4623 I have an iPhone 4. I recently updated it. It loading all my iTunes music purchases but not the music I had on my computer and had on my phone. Gone. I have tried re-sycing. Tried all I know to do. It says "it cannot locate my music" do I want to s

I have an iPhone 4. I recently updated. It loaded all my iTunes music purchases but not the music I had on my computer. This music was on my iPhone before I updated. I have tried re-sycing but not getting anywhere. Says it cannot locate my music files but I see it on my lap top but cannot play it or get it on my iPhone. Can anyone walk me through this?

C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again.

Mac Pro screen will sleep but not the HD!? ..could it be 10.5.6..?

Hello Wonderful People..
I've have recently discovered that my Mac Pro will sleep but only the screen,not the HD!? If I'm correct, this might have only started since updating to 10.5.6, but I'm not entirely sure!
Any ideas..?

..can't find a way to delete this post! All magically is ok again..?

How can i get to trade in my iphone for credit towards a new phone

My friend ha went to an apple store and traded her phone in and received credit towards a new phone. She had an iPhone 4S and upgraded to and iphone 5 color.
I woul like to do the same and I'm wondering if i need to make a reservation. I'm going t the apple store tomorrow and i dont know the steps of how to do this. I have an iphone 4 and would like to trade my phone in for credit towards a new phone.

Call Gazelle.com tonight first. You might get more selling it to a person looking for an older model than just getting "recycling credit".

How do i get itunes to display my library (which is on an external hard drive)? It worked OK on old PC, but not new my new laptop. They are M4A files. are

My itunes library used to be on a PC - but shortly before the PC went to PC heaven I transferred the library onto an external hard drive. It worked fine. Now I have a laptop - but I can't get itunes to pick up the library location. I have changed in advance preferences, but the library does not display. I have tried holding down shift when starting itunes - but when I do that it looks for *.itl files, and all my files are M4A files. What do I do next?

chevalierdurufle wrote:
My itunes library used to be on a PC - but shortly before the PC went to PC heaven I transferred the library onto an external hard drive
You mean you transferred the media, not the library...
Now I have a laptop - but I can't get itunes to pick up the library location
The library location is in your /Music/ oflder.
Your media files (not yet in your new iTunes library ) is on the external drive.
I have changed in advance preferences, but the library does not display.
Because you have not yet added anything to your library.
Quit iTunes.
On the external, create a new folder named My iTunes library (or something).
Hold Shift and launch iTunes.
Select Choose library... and select My iTunes library on the external.
Go into Windows Explorer and move all the media files on the external into /My iTunes Llibrary/iTunes media/Automatically add to iTunes/ folder.

I have succesfully replaced firefox 4.0.1 with 3.6.2 as I have a Mac Mini but not the intel chip. Everything works fine except I can't get rid of the install window and the firefox logo in a simulated drive on my desk top home screen.

When viewing videos, they would seem to running in slow motion. I thought that by reverting back to an older version that was compatible with my system that I might correct the problem.

Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

I can use the ethernet connection but not the wireless on my Airport Extreme to connect to the internet.

How do I get the wireless to work again? I've turned both the modem and Airport Extreme off and on again. Do I need to do a hard reset on the Extreme?

Thanks for the reply. I've only powered down all my devices and repowered them. When I made the switch from cable to Uverse, at some point my old USB printer connected to the Extreme spit out about 8 documents that were in its queue, and nothing since. I can see it on the network from my Mac, but my wife's PC can't find it (and that's the real problem, if you know what I mean). I have a new MacBook Pro, and she's running XP SP2 on her PC. Everything worked fine when I was on cable modem service, but since I've changed to ATT Uverse, I'v had this little issue. As you can tell, I'm a novice when it comes to networking.
Thanks again,
Bill J.

Itunes says my new laptop (windows 8) isn't authorized to play some of the purchased songs that are already on my iphone (I previously synced it with my old laptop). It says it will delete them from the phone unless I authorize the computer.

This results in an endless loop where I authorize it, and then get the same warning. I have already tried deauthorizing all the computers on the account, and then reauthorizing the new one yet the problem persists. Also, only three devices are associated with the account. I can't find the solution anywhere so help will be welcomed. All songs were purchased through the itunes store and it appears to be older ones that are targeted for deletion; however, these older ones are still available for purchase in the itunes store so that's not the problem. Thanks.

Hello, ted_marx38.
Thank you for visiting Apple Support Communities.
The most common cause for this issue would be media present that is purchased with another Apple ID. When prompted to authorize the computer it may show a different Apple ID. If this is the case, the computer will need to be authorized for this Apple ID. The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Jason H.

E2500 randomly drops internet connection but not the home network.

I have an E2500 with the latest firmware upgrade (1.0.03). My configuration is simple, I have a fixed IP from my ISP with fixed DNS servers. I have one computer connected via cable and one connected via wireless and a laptop that gets connected on occasion wirelessly as well. I also have an android phone that I sometimes have the networking turned on and sometimes not. That doesn't seem to be affecting the router either as I've lost connections under both circumstances. The only thing I have different is I clone the MAC address as the ISP has my IP linked to my old Linksys MAC.
The problem is I randomly lose connection to the internet, the home network is still up it's just the internet goes down. I could be on the computer or not, sometimes while browsing sometimes after I browse for a while sometimes before I get started. Fortunately its not happened during one of my online games but it has happened just after I log off the game. It usually happens a couple of times a day.
My fix has been to simply log into the router via html and on the status screen click the reboot button, then the ok, then the continue (I know it by heart). I wait 30 seconds or so and bingo I have my internet back. It's a pain that I'd like to get fixed.
Any ideas?
JB

There might be some settings required in the router so that it gets the proper solution. If you are facing the concern of getting lag, dropped connections then you can try the following steps:
A] With the help of Cisco Connect Software (if at all you have installed the router with the help of this software)
1] Open the software and go to the option which says "Router Settings"
2] Then click on the option which says "Advanced Settings" which will take you to the router's configuration page.
3] On that same setup page reduce the MTU value to 1400 from Auto
4] Then go to the Wireless tab, keep network mode as mixed,
For Channel Settings of 2.4 GHz you can make Channel Width to 20 MHz only and Channel to 6, 9, 11..
For Channel Settings of 5 GHz you can make Channel Width to 20 MHz only and Channel to 40 or 161...
B] If you haven't installed Cisco Connect then you can log on to the router's user interface using it's default IP address in the browser which is 192.168.1.1 and type in 'admin' as the password leaving the username field blank. This will take you to the router's web interface and then follow steps as mentioned above to make the changes.

HT204368 My Bluetooth just suddenly stopped working with my vehicles factory system. It's worked for almost a year with no issues. My wife's phone will easily paid with the vehicle,so nothing has changed with the vehicle. What gives apple?

Why would my bluetooth suddenly stop working?

I have had non-Apple Bluetooth devices simply stop communicating after being paired with a device for a year or longer with no apparent reason. The solution was simply to pair the device again.
An explanation is likely to be elusive, resulting only in manufacturers of the devices blaming each other for deficiencies either real or imagined.

My 4th gen 32gb iPod touch recently crashed for more than 12 hours during which time it was completely unresponsive. This is not the first time it has crashed but by far the longest time it has been unresponsive. What are the likely causes of this?

I don't regularly use any apps beyond Windows Live, Facebook, Skype etc. but app crashes are becoming frequent and this recent blackout was disturbing. What are the potential causes of this and how can I avoid them in the future?

it's weird , your device is not jailbreraked and it crashes? my device is jailbreaked and i almost have the same problems.
look, to avoid these problems:
1- dont open too much apps , and if you do , close them by multitasking menu.
2-try sometimes to turn off and on your device , its like refreshing ( called "respringing" in jailbreaked devices.
if you have the same problem , see an apple specialist.
plz mask as helphul question.
thanks.

TS1347 How do I get my contacts and calendar to sync from my PC with Windows 8.1 to my i-phone with OS 7.1?

I just got an i-phone 5s with OS 7.1 and I want to transfer/sync my calendar & contacts from Outlook on my PC which has Windows 8.1. The version Outlook is Outlook 2013, hopefully with using icloud.
I've looked at the Apple support site and they want to go the opposite way that I want to go. iN OTHER WORDS THEY WANT TO GO FROM THE CLOUD/PHONE TO OUTLOOK AND i WANT TO MOVE MY OUTLOOK CALENDAR TO THE IPHONE.
Thanks for any help.

The iPhone doesn't store anything on the SIM card, so all contacts, photos, email addresses, etc. are stored in iCloud/Gmail/Yahoo or on the phone itself.
ManS, there is no need to backup and restore the phone for a SIM change. Unless you're unlocking the phone first, then you need to backup, erase the phone, connect to iTunes, and then restore.
But for a SIM change, you will probably have to reactivate iMessage and Facetime on the new carrier link.

HT1451 I have a new computer with Windows 8. My music transferred over, but not the playlists. what to do?

I have a new HP desktop computer with Windows 8. My music transferred over just fine, but not the playlists. How do I get back my playlists?

PlaylistFan wrote:
I agree- I am having the exact same issue- No matter hpw I try to export and import from the old to the new computers,
You don't need to import/export anything.
Simply copy the entire /Music/iTunes folder from old computer to /Music on new computer.
On new computer, open iTunes.
Voila! Everything is the same as old computer.

How do I get the iPod on my iPhone for to allow AirPlay with my bluetooth in my car? The phone will connect but not the iPod in AirPlay.

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