How do I speak with an actual adobe employee?

I am having issues with uninstalling my adobe programs. I keep getting an uninstall error. All I want to do is uninstall and than reinstall with the serial numbers that my work purchased. I need to get in touch with an actual employee from adobe to help with this process.

You can always try chat, though you are not "speaking" but it does involve a live person.  You might find yourself in the same unsupported situation though.    Contact Customer Care
If you offer the details of your problem in this forum someone here might be able to help, though they might not be an employee.... I suspect employees are not working the holiday.

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  • How can i speak with someone from apple live chat??

    How can i speak with someone from apple live chat??I want to ask something

    Yes, that is the key to it.   In North America live chat is available, though I would question the value of it.   It usually takes ten times longer to 'chat' than to talk or even send an eMail.  Why don't you ask your question here; by far the most realistic means of attracting a reasonably accurate answer.

  • How do i chat with one of apples employees???

    how do i chat with one of apples employees???

    Chat support is available for MobileMe and selected iTunes Store topics only.
    MobileMe: Customer service and technical support
    iTunes Store: Customer Service
    Source: http://www.apple.com/support/contact/

  • How do I speak with a person at Adobe?

    Can anyone suggest an Adobe number I can call to speak with a person about a software purchase?

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  • How do I speak with customer service above 'manager' title-- Incorrectly charged $280 and finally refunded most of it after many hours, disconnects and transfers!

    I have been a Verizon Wireless customer for 11+ years.  My monthly payments are usually in the $275 range which includes usage for phones and 2 tablets for my family.  That's a lot of $ each year!
    I am self employed.  My biz slows considerably in the winter-- income is slashed. When I realized I couldn't keep the account up this winter-- with an increase in excessive travel costs for my business due to a new long commute for work, and business being down considerably during winter months-- I called in and requested Verizon to suspend service without billing until I can pay my bill in full.  They said sure.  We worked together to find a workable payment arrangement, which I had to modify a couple of times, but all in all it worked.  Thank you Verizon!  But then, I went online to pay the amount agreed to.  Several days later, I realized Verizon program apparently has a glitch-- it took the full amount due ($563) rather than the agreed amount ($63 then, with agreement to further pay $250 end of April, $250 end of May). I called immediately.  Verizon refused to credit back. My bank researched the situation and resolved in my favor :-) Shame on Verizon.  You had an opportunity to honor your loyal customer and you failed.
    Worse, this created a snowball effect of further charges.  Shame on Verizon. Because the account was considered "paid in full", it automatically turned my account back on. When I realized this, I called in and said TURN THEM BACK OFF WITHOUT BILLING!!!  They turned them off.  Good job Verizon!
    I called again, to be absolutely certain the account was turned off 'without billing'.  I was assured they were.  I had also asked to ensure there would be no disconnect/reconnect fees.  I was assured.  Good job Verizon!  (I thought...)
    Just got my bill.  It should show $563 (because when I was credited back, it was the entire amount; instead of minus the intended amount of $63).
    The bill shows $851.24.  Shame on Verizon!!!!
    I have spent many hours on the phone with Verizon.  I have explained dozens of times, to dozens of representatives.  I have been transferred over and over, disconnected over and over.  Spoken with representatives, who transferred to supervisors, who eventually one transferred to her manager.  The manager stated she has zero power over her supervisors- that if the supervisor wont credit $, that her hands are tied.  I have made 6 calls to Verizon since 7:30 this morning, which means I was disconnected 4 times just today.  There were 7 calls yesterday, I believe all of those were disconnected as well.  I was not yelling or abusive to the staff-- the disconnects occurred during lengthy holds during transfers.
    FINALLY, I was connected to JUST A REP who actually took care of me!!!!  Out of the $280, I still have $45 left in incorrect charges.  I was so relieved to finally get so much removed that I accepted gratefully.  I believe the other $45 should also be removed, but I need to rest.  Verizon, you really need to give your representatives more power, and more understanding of people-- I have paid thousands of dollars to your company over 11 years.  Is it really better business sense to anger a customer of 11 years at approx. $275 per month than to continue a positive relationship with them and give them back what they believe is theirs-- $280 of incorrect charging???  Is $280 'once' more important than $275 'monthly'?   You need to look at the big picture.  KUDOS to Andre (removed). That representative rocks and deserves a raise for saving your company a $275 monthly customer!
    To all the rest of your staff-- including and especially to 'Acacia' (removed)-- get a new job-- you serve little purpose to your customers, other than angering us further. Acacia told me that her manager (Marissa) does not deal with customers... but that as Operations Manager, "Marissa" serves other purposes.  Telling your customers that they are at the end of the line speaking with you (Acacia's words) is the WRONG thing to say.  If YOU cannot help them because "your hands are tied", get us to someone who can.  As you can see, I do not give up.  But many do, and perhaps that is why your staff say these things, to get us to stop fighting for what we believe is right.
    If you are a Verizon customer-- do not give up-- stand up and fight for what you believe in.  It is YOUR money-- spend it wisely.  Dont accept yield signs disguised as stop signs.  Yield for the moment, and get back on the road.  YOU are your best advocate--- you can always count on YOU.
    Private info removed as required by the Verizon Wireless Terms of Service
    Message edited by: Admin Moderator

    The charges occurred when the account was automatically re-activated due to the over-riding of my payment amount online.  I had a pmt arrangement to pay $63 that week, but the system over-rode and took out the entire balance due.  About gave me a heart attack. When the account was fully paid, its an automatic process to re-activate the account.  I have no idea my phones were back on until my daughter said a text and phone call came through.  I called Verizon to ask what happened, and asked that they shut them back off for me. But that process accumulated more charges of $15 per line to reactivate and then again to suspend services again.  Then they charged an NSF fee for my bank taking back the funds that their system overrode from $63 to $563.  If it had withdrawn the amount I had inputted, there would be no funds to pull back.  The charges were ridiculous... fee after fee after fee resulted from the over-riding glitch in the system.  I dont remember all of the fees, but they added up FAST!  All were a result of paying the account online, with them over-riding the payment amount.

  • How do I speak with customer support if I don't know my serial number?

    Customer support won't let me chat or call until I list my serial number for my computer. I don't have it with me right now but would still like to speak with them.  Any thoughts?

    I hate to state the obvious but get your serial number then call them.
    How to find the serial number of your Apple hardware product

  • How do I speak with someone in Customer SERVICE from the U.S. who isn't speaking from a script?

    I am very frustrated.  I have spent over 8 hours trying to get my Dreamweaver subscription to work on my PC to no avail.  Six hours have been spent with foreign support.  I want to speak with someone who isn't speaking from a script who can actually help me.  Unfortunately even the customer service staff is in India and speaks from a script.  Do I have any options?

    What exactly is the problem?
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  • How do I speak with someone

    I would like to speak with someone to cancel what I just purchased
    I purchased it to send my resume and it is not working

    For information on cancelling your subscription, click here: Cancel your membership or subscription | Acrobat.com online services

  • My LR 5 is in a state of partial crash, many hundreds of photos I have recently processed having somehow been deleted. How can I talk with an actual live adobe expert person to find out if this is salvageable?

    Suddenly today, in the process of going through a large backlog of images from the last month of wildlife photography, using Develop, and deleting large numbers along the way, I noticed that hundreds of images from the last week of my work have at some pointat some point in the last hour or two today, while I have been working on them,  simply disappeared from from the Catalog's "All Photographs" and from the individual day by day photo folders in the Catalog. I also noticed when trying to figure this out that simply clicking the black flag bar after selecting an image as a prelude to clicking "Delete Rejected Photos" or even just clicking  only the white flag, causes the selected image to disappear from all photographs and from the image folder for that day!! My last LR  backup was a weeklyJune 16, but in the last week I have done several solid days of work processing these images. (Whatever happened does not appear to have deleted the raw images from my hard drive, all of which are backed up when I finished work last night.) Is there any way I can talk directly with an adobe live expert person to see if there is any way to salvage the processed images that appear to have disappeared from the LR system?

    You generally won't get staff here but you will get help from people with a vast knowledge of Lightroom inside and out.
    If what you says happens when you use the flag filter, is it reproduceable  and does Ctrl/Cmd-z undo the removal.
    Tell us your OS, Lightroom version and where the image files are stored.
    You can always try the Help Chat but I think you will be better off here.

  • Getting boxes instead of text in documents.  IS THERE A WAY TO ACTUALLY SPEAK WITH SOMEONE AT ADOBE?

    This is ridiculous.  Navigating the website, looking for that elusive telephone number for help.  I don't know what wrong with Adobe's 10 flash player program and why it isn't working with my Windows 8 program.  The Windows 8 test says I'm good to go, but obviously, that's not the case.  Are there any people on the other side of this "help" portal?

    There are, but there's going to be a fee for the support call.  If you want to continue down that path, here's the phone number.
    800-833-6687
    If you'd like help from one of the community experts, I'd recommend posting exactly what's going on, what steps you're taking, what URL's you are having problems with, etc. My guess is someone will be able to lend a hand for free.

  • How do I speak with a human being at Adobe?

    I have been trying to get help with a problem.  I cannot get Photoshop 12 to work on my Windows 7 computer.  I have spent many hours going around in circles and keep winding up in places like this, which I tried yesterday with no luck.  I believe that there must be a simple solution, but I cannot get to anyone who can help me.  There are no telephone numbers or email addresses that I can find in the Contact Us section.  This should not be so difficult.

    I don't know what you tried yesterday but it doesn't appear to have been asking for help since this appears to be your very first posting here.  The same goes for the first responder to your post who appears to have only ever posted the one reply you received.  If you (both) have a problem that you need help with you need to provide the details of the problem so that either a solution can be provided or you can be directed to a better resource for help.
    It's unfortunate that the first responder didn't provide a phone number since there are mentions of phone calls being made, which is one way to talk to someone at Adobe - though it is not likely someone physically at the Adobe headquarters.  I don't know any phone numbers to hand out myself.
    Another option is to chat with someone.  There are different channels available for chat depending on what your problem is.  If one of the following looks like a match for your issue then give it a try.  If none do, then try describing your issue(s) and maybe someone can help.
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
    Get help with orders, refunds, and exchanges (non-CC)
    http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
    Adobe ID and registration support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service-c1.html ( http://adobe.ly/19r6ZDp )

  • I was given one price by the customer service rep, asked to speak to a supervisor, and they were all in a meeting, at 6 pm at night, how do you speak with somebody with knowledge at VerizonWireless?

    I have been a customer with VerizonWireless for over 10 years.  I called two months ago because they had a new rate plan, in reading information on the website, it appeared they were going to switch everyone to the new program.  I called (mainly because my bill was nuts) and the rep told me the new plan she was switching me to was $180 per month.  The first bill came and it was $280, which they explained away as I was switching plans.  The next month it was $255 (which was $25 more than I was paying), when I called the rep - was very quiet.  I explained what I was told and she seemed confused.  When I asked to speak to a supervisor, she stated they were all in a meeting and one would return my call within 24 hours.  IT HAS NOW BEEN 36 HOURS AND I CAN GUARANTEE I WILL NOT HEAR FROM VERIZONWIRELESS MANAGEMENT UNTIL I CALL THEM AGAIN. 
    This is truly wonderful customer service!!!!  Does anyone know how to reach somebody at VerizonWireless, that can explain why I was told one thing and then received something else.  My thought is if they treat a 10 year customer this way, how are they treating the new customers.

        Ohvandijk1,
    Hearing of your experience is very concerning to me and I want to help find the answers you're looking for. I would like to review the bills you're referring to. I've requested to follow you. Please accept, follow me back, and then use these steps http://vz.to/1cOOY6O to send me a direct message. I look forward to hearing from you soon!
    SarahO_VZW
    Follow us on Twitter @VZWSupport

  • I have been trying to get a feature/functionality in my Apple system -- have asked about it in Apple stores all over the country from coast to coast, and have received no response. How can I speak with someone at Apple that will help?

    Greetings whomever reads this.
    I have 2 issues that Apple has not been able to resolve, that are vexing me.
    1) Somehow I have 2-3 apple IDs ... passwords etc. I have purchased 2 iPads, 2 -3 iPhones, a Macbook Pro, and a Mac Mini with Thunderbolt monitor. Somewhere in that process I might have created another Apple ID, not sure. When the confusion started, I went to an Apple store, and they suggested I create a new Apple ID, against my better judgement I did, which added to the confusion. Now, every time I need to sign in using my Apple ID for anything, I have no idea what user ID goes with what password. I have gone to Apple stores several time to try to get this situation cleared up and each time they try to get me to create yet another Apple ID. Now I won't do that anymore, but the original confusion remains. How can I wipe out all Apple IDs and just have one?
    2) I have been trying to get a particular functionality/feature/capability added to my Mac system. Don't want to go into detail here because someone will steal my idea and make millions. I have posed this question to Mac personnel from Geniuses, to Business Teams -- no one can figure it out. How do I get this fabulous capability I have thought up to come to life so I can make millions?
    Russell
    <Personal Information Edited By Host>

    for #1
    Frequently asked questions about Apple ID - Apple Support
    I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
    Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
    If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
    for #2
    Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy

  • How do I speak with someone live at Apple?

    Has anyone received this and if so, why?   Also, I own various other Apple products, so how can I tell which product they are referencing?
    Dear customer,
    Your Apple ID will expire in less than 48 hours.It is imperative now to conduct a review of your information, or your ID will be destroyed.
    Just click the link below: http://www.appleid.en.itunes.***.
    To sign in with your Apple ID and password.
    Your data is safe with us.
    To learn how Apple collects uses and protects your personal information, please visit the following address : http://www.apple.com/en/legal/privacy*.
    Sincerely,
    ITunes Customer Service
    <Links Edited By Host>

    See this migrate iTunes library post.
    You can restore much of the look & feel of the previous version of iTunes with these shortcuts:
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    CTRL+B to show or hide the menu bar
    CTRL+S to show or hide the sidebar
    CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
    Click the magnifying glass top right and untick Search Entire Library to restore the old search behaviour
    Use View > Hide <Media Kind> in the cloud or Edit > Preferences > Store anduntick Show iTunes in the cloud purchases to hide the cloud items. The second method eliminates the cloud status column (and may let iTunes start up more quickly)
    If you don't like having different coloured background & text in the Album view use Edit > Preferences > General and untick Use custom colours for open albums, movies, etc.
    tt2

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