How does onebypass the upgrade for SpeedGrade on CC

I cannot upgrade the SpeedGrade portion of the Creative Cloud on Windows Pro 8.1, it says that it has or cannot open the extraction download.  Here is the exact phrase noted: "Unable to extract the downloaded files. Please try to download again (U44M1I210)"

U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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