How does the nano calculate walk duration?  It doesn't match finish minus start

I started using the 7th gen nano to track steps during the day.  However, the reported duration never matches how long I've been tracking steps.  I've had the walk tracker on for 5 hours today, but the reported duration is only 2 hours.  I recorded a 15 hour session yesterday, but it only reported just under 8 hours of duration.  Is it only reporting the duration it sensed movement?  Or is something else going on?  I've never seen the duration counter stop ticking, but it's obviously not reporting the difference between start time and end time.

Oops sorry my bad about saying you were averaging averages, just had that on the brain as a client was doing that a little while back which was frustrating. Taken from the stored procedure for that report:
Avg_Handle_Time = (th.totalhandletime / th.callshandled)
FYI:
totalhandletime = sum(tacdr.handletime)
callshandled = count(cqdr.sessionid)
handletime = acdr.talktime + acdr.holdtime + acdr.worktime
Find out how
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;}
IEX TotalView calculates it's AHT and see if it uses the same calculation
In regards to queuing to multiple CSQs. A call can only be handled in 1 CSQ even if it is queued to multiple. So if a call is queued to CSQs ABC and XYZ, if it is answered via ABC the call disposition (in the ContactQueueDetail table) will be as follows:
ABC: Handled by CSQ (disposition = 2)
XYZ: Handled by another CSQ (disposition = 5)
Cheers,
Nathan

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    =============
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    | Id  | Operation                      | Name    | Starts | E-Rows | A-Rows |   A-Time   | Buffers |
    |   0 | DELETE STATEMENT               |         |      1 |        |      0 |00:00:00.01 |      94 |
    |   1 |  DELETE                        | INTSFI  |      1 |        |      0 |00:00:00.01 |      94 |
    |   2 |   NESTED LOOPS SEMI            |         |      1 |   9226 |      7 |00:00:00.01 |      27 |
    |   3 |    NESTED LOOPS                |         |      1 |   9226 |      7 |00:00:00.01 |       9 |
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    |*  5 |     INDEX UNIQUE SCAN          | PURMAR1 |      7 |      1 |      7 |00:00:00.01 |       4 |
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    =====
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