How Many Problems / Repairs Until Laptop is declared a Dud?

So far I have had a logic board and iSight replaced, a new battery, and a new keyboard casing. Is this normal for a Mac to need this many repairs? I am very lucky I got applecare. I have 2 years left on applecare, but I think it is just unreasonable for the computer to need this many repairs in such a short period of time. I do not abuse it (It basically just sits at a desk all the time), and I keep good care of it. I think another problem is brewing, When I start my laptop I get one startup chime and then another half of one, what's up with that? Basically, should I call customer care and ask them about my issues, or is this normal with macs?

There is no magic number. It seems to be decided case by case. It would not hurt for you to discuss it with Customer Care, that is what they are there for. You would also be on record with them in the chance that something else happens. Which by the way your talking may be sooner than you hoped.

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How many problems do you need to have with a mac book pro to get it replaced i have had 6 problems and they say they have fixed everything and somthing new happends

how many problems do you need to have with a mac book pro to get it replaced i have had 6 problems and they say they have fixed everything and somthing new happends
I have had thehad the:
ram replaced
Battery
Audio
Trackpad
os operating system
fans
And they still won't replace the laptop for me worst buy ever but i have had a imac for 2 months and nothing at all wrong .

You could try calling Apple and ask for Customer Relations.
From Readers Digest-February, 2005
How to Complain
You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
Have a goal
If you want your product repaired, say so. Want an apology? Speak up.
Keep it short
Focus on one problem, and be succinct.
Stick with it
You have to invest the time it takes. Don’t get what you want? Ask for a supervisor.
Skip ultimatums
Don’t threaten not to do business with them again. Why should they help you if you won’t buy from them in the future?
Plead your case
Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
Be nice
You’re unlikely to get what you want if you’re rude.
Good luck.

How many replacement iPhones until they give a new one

I have had many replacement iphone 4's from apple. Everytime if get a refurbished one it has problems and i havent had any luck with them. How many refurbished iphones until they let me have a new one?

In Denmark we get new one, if the first one is broken. Thats besures the can't make them for Apple. I Think after 3 times the try to make your iPhone, the have to give you a new one or give back your monet.
Dó you not in your country have a place where costumer have a Place to make complint of product, and there help you out against Big Companys ??

My first edition macbook has power and the hard disk runs yet screen is black. Somebody suggest the next thing POWER CAPS LOCK OPTION COMMAND what is this and how can I repair my laptop?

My first edition macbook has power and the hard disk runs yet screen is black. Somebody suggest the next thing POWER+CAPS LOCK+OPTION+COMMAND what is this and how can I repair my laptop?

Take it in for service.

How many problems before enough is enough?

I guess this is more of just a vent then anything else but hopefully it will help in getting a resolution.
I signed up with Verizon about 9 months ago because my girlfriend has Verizon and we wanted to make it easy mobile to mobile. That would be a mistake I would surely regret for the rest of the year and continuing into this year.
I originally signed a 1 year contract with my local Verizon store and got an HTC Thunderbolt, at the time what the rep in the store said to be the best trouble free device out there. Turns out he was surely wrong. I had multiple different issues from text messaging going to random people in my phone, losing service constantly, phone freezing, phone restarting, and several other problems. We must have exchanged that HTC close to 6 times before they finally sent me a replacement LG Revolution. Sure enough different problems would now come up. The phone would lose its cellular data network almost daily. I had issue after issue trying to make and receive calls, not to mention my internet working maby 20% of the time. I took the phones into local Verizon stores so they could see the problems and emailed screen shots of the issues to level 2 techs as well. We replaced that device a couple times before an update from Android crashed it again and Verizon sent me a new device again. Now were at the Motorolla Bionic. Seems to be a pretty good phone but one major draw back, I still lose data service often. I have to take the battery out of the phone and sometimes do a full master reset to get it back. I have NO apps loaded and the problem is there. I switch to CDMA Only thinking poor 4g coverage in my area is the problem but it still continues.
I have spent hours upon hours on the phone with Verizon. Had so many times that a rep said they would call me back and never did. Promises made by one rep then never a call back and when I call in again that person is in a different center and this person tells me that the previous promise could not happen ( for example, replacing a defective device with a NON Certified phone and new one instead) One night I spent 4 hours on the phone with Verizon, LG, Verizon then Verizon level 2 again. I must have over a full work week in time on the phone trying to fix things.
Now for the last couple months there are errors on my bill? They are charging me for old returned defective devices. They charged me in November for a device I returned. There system shows it returned! but they took forever to fix the charge so last months bill was $600 over my normal. I wouldn't pay it of course but they issued me a credit. Problem is the Credit they issued could not be shown until this months bill. I was promised a call at end of billing so we can straighten it all out and guess what, NO CALL AGAIN. So I called today and they got me a credit for that device and its on my bill. BUT now there is a new charge for a device returned 5 months ago. Once again they show it being returned and have no idea why I am charged again. So we are back in same place seeking a solution to the problem again. Lets see if this rep calls me back as promised, my money is on NO....
How much of this back and forth horrible service and devices is enough? I have 3 months left on my contract but they say I have early cancellation fees if I terminate the two lines I signed.
I have paid my bill every month early, never gotten any compensation for my problems. Nothing but more problems and more issues. I miss T-Mobile and AT&T, never had this many problems with them!!!!

Maybe they should be there to help you?
OH holy ****, what a concept.
...especially considering that our local Wal-mart's connection center associates have proven more knowledgeable and helpful than any associate the local VZW store has. All they see money. All they think about are the things they can say to get it. Signed up in October, got <a Thunderbolt> and cannot wait to get the **** off Verizon (oh and only took three months for my corporate discount to be applied. After the first 24 hours of time spent on hold with them, I quit keeping track). Unless their game plan is "get bought out by AT&T," they should really rewrite the book.
<Keep it clean, Thank you>
Message was edited by: Verizon Moderator

How many repeat repairs before Apple admits they cannot repair problem?

I have brought in my 15" Powerbook G4 FW800 for a 4th time today to the Apple Store to try and resolve an intermittant problem with the machine not waking from sleep properly. Upon waking from sleep, the screen sometimes doesn't return. The caps lock key lights, but no joy trying to get any display. In addition, when I try to reboot the machine when this happens, I often have to go through two cycles of trying to power up before it will successfully boot. If the screen does come back after waking from sleep, sometimes it will freeze within a minute or two (no kernel panic, just complete freeze).
As I said this is an intermittant problem and I have tried desperately to find some sort of pattern to help them fix the problem but I haven't been able to.
Attempts to resolve the problem include:
- LCD screen replaced as part of the "white spot" acknowledged issue
- replaced the memory twice. Reseated memory multiple times in different slots. Re-installed original Apple memory. Ran multiple memory tests which resulted in no errors.
- Bluetooth module replaced (stopped being recognized at some point and Genius said it could be related (it wasn't)
- Hard drive replaced
- Logic board replaced
- System re-installed twice, once as an archive install, then as a full clean install
So this is the 4th time I have brought the machine in to try and fix the problem. My question is at what point will Apple just say, they don't know how to fix the problem? Will they replace my machine? Or am I doomed to keep bringing the machine in every few weeks?

after the 3rd time of not being able to fix a problem, they should send you a new unit. for me, a year and a half ago, my powerbook sat with them for 3 weeks and they couldn't get any logic boards in. so they replaced my 667 mhz tibook with a 1.5 ghz aluminum powerbook

How many problems with iTunes?

I posted a question regarding iTunes 8.1.1 about 5 hours ago. Having just checked for any replies, I was a bit taken aback to find that during those 5 hours, there have been so many new questions posted, I am tucked away on page 3 - no wonder I don't have any replies! Makes you wonder whether Apple must be questioning the benefit of 8.1.1 - I know I am...

It could be that no one else is having the same problem and therefor, no one has any knowledge or suggestions to share. Sorry not to have more.
Along these lines, 5 hours isn't a huge amount of time. Don't forget that the people responding on these forums are just other users like you, not Apple employees.
You asked your question on the itunes forum, so you have to wait for somebody to happen along with the same model phone as you, with the same problem (and a solution!) with the same version of itunes. With a question involving a specific item of hardware that involves a diverse use piece of software like itunes my inclination would be to post the question on the hardware forum where it will get the attention of other iphone users. On the itunes forum your question may get lost among all the other questions about itunes that have nothing to do with the new version, or iphones.

TS3899 I upgraded to IOS 6, I am unable to get into my Yahoo mail. It accepts pw, and pops up and tells me how many e-mails I have and then goes right back to the sign on screen. verified that I can get in from laptop & wireless is functioning.any sugges

I upgraded to IOS 6, I am unable to get into my Yahoo mail. It accepts pw, and pops up and tells me how many e-mails I have and then goes right back to the sign on screen. verified that I can get in from laptop & wireless is functioning.any suggestions?

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

How many licenses for desktop and laptop, both in dual-boot environment?

Good evening.
My scenario is pretty simple. I own a desktop PC and a Laptop, both running Windows XP and Windows 7 in a dual-boot environment. Let's say I want to have Adobe Photoshop on both machines, all four boots, how many licenses do I have to purchase?
Thank you.

Hi, you can install Photoshop CS5 on as many computers as you want, but it can only be activated on up to two instances at a time.
So if you had a single license, you would have to choose which boots you'd want Photoshop running on, and then move the activation between them, if that worked for you.
With two licenses, you could activate and run it on all four boot instances at once, no problem... You wouldn't have to continually switch or change the activations between systems.
This is an improvement in flexibility on how it used to be - until recently, Adobe had a limit on how many cumulative reactivations you could perform with your software license.
If you are going to buy more than one license, you might want to take a look at Adobe Volume Licensing, which gives a price discount plus the ability to run a single copy of the software with a single serial number on all machines and platforms (Windows and/or Mac) that you own, and expand if you need to.
Hope this helps!

How many laptops can connect to router at once?

Like how many active connection laptops (laptop, ipod, iphone) can connect to our 15/5 actiontec router?
Is there a limit or unlimited?
Never mind... live support answered everything

In theory you could technically connect as many devices as you'd like for as long as you can provide IP addesses to them on the network and have capable NAT equipment to cover them. In reality, you'll start seeing problems on larger networks when you connect more than say 10 or 15 devices to them. Even that is pushing it. Ideally, run what you can from Ethernet and put what little you can on a WIreless network.
========
The first to bring me 1Gbps Fiber for $30/m wins!

My k8n now has no problems and im v happy how many others?

On board sound crap > bought an auidgy 2
Wrong temps > solved by beta bios 1.43 even right on cold boot now
SATA f*(^ up on OC > moved sata drives to ports 3&4
Power light randomly going of > disabled ATI speedup in extra shift+F2 bios options
Everything perfect now v stable at my oc been runnin it 4 1.5 months now and playin doom3, pi'in and foldin on it. just wish i had better mem so i could run 1:1.
how many other are 100% now?

Ok ive just got all mine sorted and it seems to be working correctly now, i was getting read outs of 80c on load and 60 normal, but ive got it down to 70 normal (going to flash the ram in a moment to see if that helps)
Ive used a combination of things to cool it down, sat down and wrapped all the cables up with spiral wrap.. moved all cables away from the motherboard and fans and placed around the edge of the case... mounted a fan over the PCI slots.. sounds odd but its working a treat and not much difference in noise.
But my Zalman CNPS7000B-Cu was not tight to the CPU which i didnt notice until i was mounting it back on with the supplied black bracket and back place.. I realised the bracket was to high and i couldnt screw it down enough without the feet for the bracket digging into the board.. i took it off and screwed directly onto the plate.. all was well didnt over tighten but got it so the cpu fan wouldnt move.
I was going to replace the bracket when i built the machine a coulpe of days ago but they looked identical (at the time) so decided not to.. am i going to have problems are as its working it will continue to work fine? (which is what i think)

TS3408 I have a MacBook Air and suddenly Safari cannot find the Facebook server. I am out of my home country but no problem with my iPhone. Laptop was no problem either until now. Any recommendation?

I have a Mac Air and suddenly Safari can't find the Facebook server. I am out of my home countryt but no problem with my iPhone's Safari. Any recommendations? I would like to put some pictures on Facebook from iPhoto. Thanks.

you cannot keep up with all of the interfaces 'cause they do not even allow you to use the older os.
You should be able to upgrade to Mountain Lion via the App Store applicaiton on your Macbook Air.   You do not have to upgrade, but it should be an option.
I can't even get an ichat acct 'cause, help?
iChat can use AOL Instant Messenger accounts (they are free), iChat can use Google Talk (Jabber) accounts (actually any Jabber based chat service).   And if you upgrade to Mountain Lion, you shoul be able to get an Apple iCloud account that can be used with the Messages replacement for iChat (think of Messages as being iChat renamed, with additional features).
Oh and my battery very close to a year after buying it, which is one of the reasons I was so called to it, the battery life. Well, having it stripped down to minimal usage, while working on nothing crazy, I could be cordless from nevver reahing 100% anymore, just under that, but gets to 20 percent in about 3 hours. No audio, no video, light low, it bothers me anyway. Please, this is also a huge problem.
Every battery today, has a limited number of recharges (not just Apple's).   Depending on how many times it has been recharged, will affect how much power it will eventually hold. <http://www.apple.com/batteries/>
I know that generally after about 2 years of use (my use, not yours) I find that my batteries have very little life left in them (I frequently have my devices plugged in, so running fully on batteries only is most likely less than yours).
You can have your battery replaced by Apple (for a fee) or by an authorized Apple repair facility.

How many songs can we put on a playlist? We will be using our laptop for a party and want to set up a playlist.

How many songs can we put on a playlist?? We will be using our laptop for a party and don't want to be searching for songs.

I don't think there is a limit. I just tried a playlist with 3000 songs and had no problem. You can certainly can make one big enough for a nice long party.

How many laptops can I install on with only one lightroom 6 license? (not cc version)

I read from somewhere that one creative cloud account can be used on two different devices, but what about the lightroom 6 version?
If I pay $149 for lightroom 6, how many laptops can I install on? I now have one windows laptop and one mac.
Thanks for helping.

I selected yours as the correct answer because of the webpage you provided, but I cannot understand that what "only use it on one computer at a time".
If the software is for offline use, how does it know if I'm running it on another computer?

How many times can you install Lightroom 5? My problem is that I have saved my programs on C. To I have more space, I want to save my programs now on E. Can I now uninstall Lightroom and reinstall from C to E? Can I use the same license code as the first

Please help!!
How many times can you install Lightroom 5? My problem is that I have saved my programs on C. To I have more space, I want to save my programs now on E. Can I now uninstall Lightroom and reinstall from C to E? Can I use the same license code as the first installation?

Thank you for your answers, it helps me a lot.
But sorry for my ignorance. I understand how you mean it, but I don't know how to do it. I'm scared to lose the settings/edits of the images.

How Many Problems / Repairs Until Laptop is declared a Dud?

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