How to access/ recover files?

My user account is not functioning. Once i open it, the screen just becomes black and even if i turn off the pc and turn it on again, the problem is still there. i can open the account of my brother but i can't access my files through there. is there a way i can recover my files in my user account? i will be waiting for your reply. please... thank you very much! 

can you tell us which model of lenovo you have and which version of operation system installed?

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