How to check if my apple care covers hardware damage

My Macbook pro is under apple care . but i don't know if it covers hardware damage. How can i check it.

4. What is not Covered?
4.1 Hardware Service. The Plan does not apply to:
Installation, removal or disposal of the Covered Equipment, or the provision of equipment while the Covered Equipment is being serviced;
(ii) Damage caused by (a) a product that is not the Covered Equipment (b) accident, abuse, misuse, liquid contact, fire, earthquake or other external cause, (c) operating the Covered Equipment outside the permitted or intended uses described by the manufacturer, or (d) service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”);
From:
http://www.apple.com/legal/sales-support/applecare/appmacnaen.html

Similar Messages

How can I check when my Apple Care runs out and how old my macbook is?

Thinking of selling my macbook and going for a macbook pro but I need to find out some more details about it first!
so, How can I check when my Apple Care runs out and how old my macbook is?

Enter your serial number here https://selfsolve.apple.com/agreementWarrantyDynamic.do

HT1349 how do I get the apple care registration number?

how do I get the apple care registration number?

If you purchased your iPad from Apple directly and bought AppleCare at the same time, the plan will have automatically been applied and you won't have a separate number you need to register.
Regards.

Does anyone know if apple care covers an iphone lost in the lake?

Does anyone know if apple care covers a lost phone in the lake?

stevejobsfan0123 wrote:
Nope, lost/stolen is not covered.
And even if it was, liquid damage is not:
iPhone and iPod: Liquid damage is not covered by warranty - http://support.apple.com/kb/HT3302 - plus information about water sensors

HT3302 Does the extended apple care cover water damage to the iphone?

Does the extended apple care cover water damage to the iphone?

If you have AppleCare+, Apple will replace the iPhone for the "deductable", which in the US is $49. If you have the standard AppleCare plan, then accidental damage is not covered and you will have to pay Apple's out-of-warranty price for replacement. See:
http://www.apple.com/support/iphone/service/faq/
Regards.

HT202696 Does Apple care cover water damage?

Does Apple care cover water damage?

Applecare+ in the USA covers water and other physical damage, less the $79 deduactabe.
http://store.apple.com/us/product/S4575LL/A/applecare-for-iphonev

How can i check if my apple care is on my name?

Hello, i have got a mac book from someone and it has already had the apple care on it. I just called apple care to switch the ownership of apple care to my name, but i still wonder if the representative has changed for me. So i do not have to worry if there is any problem later on. Thanks

https://selfsolve.apple.com/Agreements.do
Clinton

How do I see the Apple Care term length?

I purchased an Apple Care for my macbook pro. How do I see how much time is left on my contract?
Also is this Transferable when i sell it? And how do they prove it's their protection plan?

If you've activate correctly you should get it reported by the Apple support system when you enter your MBP serial number. You'll find it at the bottom of the Apple Support web page…
http://www.apple.com/support/
And yes, it's transferrable as it is attached to your system's serial number and not you.

HT1349 HOW DO I PURCHASE AN APPLE CARE PROTECTION?

I purchased my Iphone 5s from Best Buy and now I want to purchase additional Apple Care protection, how do I I go about getting it? I searched Apple website and no where indicate I can purchase additional care.

Strawb268 wrote:
{snip} Note you will need your proof of purchase . . .
No you don't. The purchase date is attached to the serial number in Apple's records.
Strawb268 wrote:
I may have read incorrect info but, as I understand it, if purchased in US from an outlet other than Apple (OP says Best Buy), Apple will only authorise AppleCare+ if they inspect phone and the receipt first to verify 30 days or less and condition of phone.
I think it's different if bought form Apple themselves as it will be on their system.
That inspection takes place no matter where the device was originally purchased.

How do I associate my Apple Care Protection Plan with my iPod Touch

I just bought a new iPod Touch and an Apple Care Protection Plan. The box indicates 'Auto Enroll' and there is no Applecare Agreement Number anywhere in the box (or on it as far as I can tell). I have tried every number I find on the box in that field when trying to register my AppleCare Agreement online and all of them are rejected. Can someone explain to me how 'Auto Enroll' is supposed to work and how I can register my AppleCare Protection Plan for my new iPod Touch? Thanks!

According to Apple Care, 'Auto Enroll' means that since I bought the iPod Touch and the Protection Plan at the same time at an Apple Store, that they are are already associated and that I didn't have to do anything to tie them together. Sure would have been nice if the Sales person mentioned that at the store so I didn't have to spend so much time trying to figure it out only to find out I didn't need to do anything.

Apple Care covered the fault of the Airplay unstable

           I am a teacher from Taiwan who using iPad Air via Airplay on teaching. I
have reported the unstable situation about Airplay that I faced almost every day
on my classrooms to Apple Care since March. But every time I called, they all
denied that Airplay has any problem.
           They kept convince me to believe the problem is cause by my wifi
or my apps. This went on for months, until May 22 I went to "Studio A " where I
bought my iPad Air and my Apple TV. At beginning, the clerk also said no one
has reported the airplay unstable problem to them. But I insisted to try there.
The problem showed out, then they started to admit Airplay really have some
problems. Same time I called Apple Care, and let them talk to each other then
Apple care gave me the case number 591847091 and one guy sent me a email
said he will keep follow the case. But after monthly time I waited,
he didn't give me any feedback even I sent him email still no answer. I started to
called Apple Care, now they do the same thing again. Denied the Airplay has any
unstable problem. I feel very frustrating and be fool. Now they gave me another
case number 606054625 and until yesterday June 27 they still said that I am the
only one who reported this kind of the problem to them.
        But from the articles in this community, Airplay unstable situation have been
reported since Jan. why Apple Care still tried to lie to the customer. And from the
solution below. I really couldn't say it is brilliant. Because in the class I don't have
that much time to run all the resetting. Because that will spend more than 5-10
minutes. My students valuable education time will get waste. Then unstable
problems will still happen again and again.
        I really feel Apple should find the better way to solve the problem, or start the
" recall " plan.

Could be a problem with your Apple TV.
iOS: Use AirPlay Mirroring
http://support.apple.com/kb/ht5209
iOS: Use AirPlay to wirelessly stream content
http://support.apple.com/kb/ht4437
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
 Cheers, Tom

Once you pre order, how do I get the apple care plan

Hi,
I got my pre order done, but didn't see where, I can buy the Apple care plan? Any help would be appreciated?
Thanks, Jerry

So a question about activation, in case anyone knows. I used "my" upgrade several months ago to buy the 3GS. We want to use my husband's upgrade to purchase this one, but I am going to use it and my husband is going to use the 3GS. Therefore, I don't want the phone activated to his info. I am wondering if we just need to do this at the store, or if I order under his account, can I just sync it to my iTunes to get it to be my phone? In other words, I don't want them to go ahead and add the iPhone plan to his line (he's not currently on iPhone plan).
Thanks

Apple Care covers scanners?

I am having trouble with image capture on my mac. Is this something that Apple Care can help me with or does this the sort of thing they cannot help me with?

Apple hasn't produced scanners since Hector was a pup. If I were you, I would contact the scanner manufacturer and let them know what problems you're having. They might not support Image Capture but the may have software for Macs that can be used with your scanner. I've a Canon printer/scanner and their tech support for Macs is superb - I tend not to use Image Capture that often, instead relying on Canon software and Adobe Acrobat to scan most of my documents.
What make and model is your scanner?
Clinton

How can i buy the apple care

Why i cannot buy a apple care online now, any apple 24 hours support can help, due to Hong Kong is Sunday today

You cannot buy Apple care for it at all now.
If you really have insurance on it, then talk to the provider.

Will Apple Care covers if I have Ghost Armor on my iPad screen?

I just got the new iPad and then the next day have those guys in the mall from Ghort Armor to fully have screen protector for my iPad. Will apple care/warranty mind if I have it on, in case my ipad needs repair/replacement? Thanks

You'd need to remove the screen protector before you send/take the iPad to Apple, but as long as the cover doesn't make any permanent modifications to the iPad, it won't have any negative warranty impact.
Regards.

How to check if my apple care covers hardware damage

Similar Messages

Maybe you are looking for