How to conact Apple's Print Products division

I placed my first order for an iPhoto book on 05 Dec. It's shipped out on 07 Dec but was damaged by FedEx during shipment. FedEx re-routed the shipment back to Apple. I've been contacting Apple two days about getting a new book printed and shipped ASAP but I have had no response. At appears that Apple provides no means of contacting their Print Products division other than via their web site. Has anyone else run into this situation? If so, how long did it take Apple to respond? How long did it take Apple to reprint and resend?

Steve:
Use this site: http://www.apple.com/support/iphoto/customerservice/orderbooks/. I've received a response in one day after the initial email receipt.
Happy Holidays
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 08 libraries and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

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