How to create an acitivty inside a Case
Dear All,
Sorry to bother. We are using CRM 7.0 SAP GUI for Case Management and Activity Management. Use t-code SCASE to enter Case Management, to create a new case, save it. Now we are trying to create a new activity inside that case. How can we do that? Or if we have an existing activity, how do we link that to an existing case?
Your input is much appreciated!
Leon
Hi Leon,
In order to link an existing activity to the case, choose the button 'Linked Objects'.
Choose the link Business transaction inorder to link and create an activity.
Wish this helps.
Regards,
Shalini Chauhan
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