How to customize solman_workcreate service in solman

Hi all,
i have a requirement as below.
i need to change solman_workcreate service in solution manager.
1)i need to replace new message link under incident management with notif_create (tcode screen).
2)provide search link to search solution database
can you please tell me
1)how to find out the standard application used by solman_workcreate service ?
2)can we replace new message link with Notif_create tcode?
3)how to call search solution database functionality(is there any standard application or TCODE available)?
Regards,
VANI

>
Rajeev P wrote:
> Could you please advice me how to remove the tab "Recommended Tasks"
> from Issue Management while we create new issue from work centre? I want
> to customize that screen.
Hi Rajeev,
I just checked with development. In Screen "Create Issue", it's not possible to remove the tab "Recommended Tasks" by configuration.
Through Common Tasks -> Issue Settings, tab Views, you can enable/disable the tabs:
" Show the Following Tabs as Part of Issue Details for Issue Management"
- Messages/Expert-on-Demand
- Service Sessions
- Change Requests
Best regards,
Ruediger

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Hi all,
i have a requirement as below.
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Regards,
VANI

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