How to delete work items

Hi,
I'm using XI 3.0 and am trying to delete some Work Items that are sitting in Error status.
I've tried following OSS note 807906 but cannot see the menu items mentioned (specifically the Edit=>Change option) - can someone explain more clearly how to delete them?
Thx
Here is summary of OSS Note:
"First make sure that the process is actually 'irretrieveably lost', that is, that it has not simply encountered a temporary error (for example, the failure of synchronous sending and so on).
If you are certain that the process is no longer required, call the log of the affected process (using the process selection (SWF_XI_SWI1)) or the SXMB_MONI, ... and display the work item of the process (Workflows).
Go to the technical work-item display (if this is not displayed by default) and then select Edit => Change there.
Under 'Services for Administration', select the 'Logical Deletion' function.
This function is used to set the process to the 'Logically Deleted' status and to delete all outstanding correlations. The process has then reached its final status and can also be archived"

brian
are u luking into deleting error messages. If yes then,
SXMB_ADM --> Schedule/Delete Jobs
Delete Messages SXMB_MONI

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