How to download from Pix Place? Error loop -- says too many files and I don't wan them deleted!! On hold for days...

Can't download my files and i DON'T WANT THEM DELETED.  Spoke with Verizon and no one has been around long enough to help me. I have gone through to Customer Service Reps and they say wow, that's a lot of files (1000 pics/some video) and that they aren't really sure how it works, Verizon is upgrading, yada yada. The problem is Verizon can't just switch the files over to the Cloud...what? They require that you Download them to your computer and then Upload them all to the Cloud. The amount of time (don't forget all the error messages) is immense....and its not letting me select them 1 by 1.... HELP

Can't download my files and i DON'T WANT THEM DELETED.  Spoke with Verizon and no one has been around long enough to help me. I have gone through to Customer Service Reps and they say wow, that's a lot of files (1000 pics/some video) and that they aren't really sure how it works, Verizon is upgrading, yada yada. The problem is Verizon can't just switch the files over to the Cloud...what? They require that you Download them to your computer and then Upload them all to the Cloud. The amount of time (don't forget all the error messages) is immense....and its not letting me select them 1 by 1.... HELP

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