How to initaiate a ALBPM Process using Email

Hi,
I'm very new to this ALBPM.
I have 2 quries for now.
* Can I initiate a process on receiving a mail to the mailbox.(SMTP Configured Inbox)
Like the way we send reminder mails to the SMTP configured mail box, Is it possible to initaiate a process automatically when that configured mail box receives a particular mail??
* How to generate the reports for a Process Instance. \\ \\ I want to track the status of a particular process under execution \\ i.e, wanted to generate a report taking status of the process at each \\ stage.
My requirement : we have process for creating a customer code.
Process flow will have these states : receives requests -
rejects/proceeds (we will review it if it incompletes sends back to
customer or proceeds with creation) - updating/approvals / escalations - end.So I need to generate the report with the following:how many requests came in a day,how many are requests are created successfully, how many requests have been rejected,how many are escalated.
Exactly I have the report of a request at what stage.it is
like rejected/approval pending/created....
At every stage I have to track the process and
need to generate a report
Can anyone please guide me in this as early as possible.
Regards
~Kavitha...
Edited by: user10230886 on Sep 9, 2008 4:28 AM

Kavitha
1. You may want to check that in what format you will be getting an email. You may have to use com object as usually info in email is sent in a VB form. If the email will be sent to you in an xml formt ( i assume that some engg group in between will convert the email for you in agreed format and transfer only required data to you).
You can use Global Automatic activity to listen from mail server and on basis of that initiate a instance in the albpm process by generating arguments and mapping arguments to instance variable.
MailServer mailServer = Fuego.Net.MailServer(protocol: mailIncomingProtocol,
host: mailIncomingServer,
user: mailIncomingUsername,
passwd: mailIncomingUserPassword,
folder: "INBOX",
leaveMessages: true);
foreach (message in mailServer.messages) {
logMessage("Subject: " + message.subject + "; Message: " + message.message);
String subject = message.subject;
String theRequestID = subject.substring(subject.indexOf("(") + 1, subject.indexOf(")"));
String firstLineOfMessage = message.message.substring(0, message.message.indexOf("\n"));
logMessage("FirstLine: " + firstLineOfMessage);
mailServer.removeMail(mail: message);
Hope this will give you a good start.
Also, for reporting, you can use BAM. Their are default dashboards which one can generate which show the workload.
Thanks, Vikas

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