How to loop Deadline Monitoring ??

Hi,
I've an issue as mentioned below:
Each work item will be monitored for action within 48 working hours. Any work items not actioned within the deadline will be forwarded to the next level of operational delegation for the contract product category
This will be repeated for each deadline for a maximum of three levels up the delegation hierarchy, after which a work item will be sent to each delegate every 24 hour until such time as a delegate actions the work item.
When an item has been actioned by any of the nominated delegates all open work items will be removed from the rest of the delegatesu2019 inbox.
Can anyone suggest how can I do ??
Regards,
JMB

Hi Li,
Thanks for your effort. I can try this but if tomo, the requirement of the approver is increased then the steps will be added. So, I dont think we can do in this way. My senior said, we can maintain some ztable and do that one. I'l check with that and if i get any new solution over there, i'l post message.
Till then everyone can give their suggestions.
Regards,
JMB

Similar Messages

How to send Deadline Monitoring mails to an external mail (LOTUS NOTES)?

Hi all,
1. I know how to send Deadline Monitoring mail to an SAP INBOX. But i need to send the deadline monitoring mail to an external email address (LOTUS NOTES or any other email id).
2. If i am able to send Deadline monitoring mail to the external email address. It will send mail only once but, How to send these deadline monitoring mails for every 3 days until the approver takes some action.
Please help me...
Regards,
Gautham P

The easy solution is to set up automatic forwarding for everyone by defining the system as NOT being your e-mail system. I don't know where this setting is (the Basis people did it), but with this setting SAP will forward every user's e-mail to the e-mail address in the user record.
For repeated sending I think you have to use modelled deadlines. Send the deadline message using a normal mail sending step and loop after calculating the new deadline. (i.e. you need to store the deadline in the container and refer to the container elements in your deadline specification.) The deadline calculation can either be a separate step or you can do it as a secondary method in the mail sending step.

Possible loop deadline monitoring for a period of time?

Hi All,
Here is our scenario.. We have a task sent to the managers inbox with deadline monitoring on it. If the manager does not action this task, we set this task to obsolete and then we want to send a reminder email every day until the manager performs the required action.
So the problem.. originally this email was to be a task but the loop would not work with the task as it's waiting on action from the user. We changed this task to an email and it looped as expected however the only way I could think to put a wait for a period of time before another email is sent is by actually counting down the time in a method.
However, the problem with this is that wf-batch is locking the worklfow so it can never complete, even if the event to complete the workflow is triggered. wf-batch has it locked so the workflow can never complete, so it loops infinitely.
So my question.. is it possible to repeatedly send notifications to a manager at specifically defined time intervals without locking the workflow?
Below is how the workflow currently looks:
Any guidance on this would be most gratefully received!
Thanks in advance,
Liz.

Hi Liz
in your wait step, do not count down the time.
Instead keep the method as a dummy method with no code.
In the wait step, use the deadline monitoring - Requested Start - set it to current date + 1 day
The step will start 1 day after 'today' , execute nothing in Dummy method and then go on to the mail step
I am sure that the deadline monitoring job is running because "Latest End" of the first task is executed in your system. So the same job will take care of Requested Start of the wait step.
regards,
Modak

How to send recursive deadline monitoring mails?

Hi all,
I have to send a deadline monitoring mails to the approver for every 3 days till the approver takes some action. I am able to send the deadline monitoring mail once by using 'LATEST END' tab.
even tried using loop, but i am getting mails continuously.
Please help me..
Regards,
Gautham P

Hi Gautham,
Activation
Deadline Monitoring is activated by selecting a reference date /time for the relevant deadline (on the relevant tab page of step).
Reference date/time options
Creation date/time of the work item
Creation data/time of the workflow
A date in the form of an expression (derived from application
context)
E.g. 2 days for document type CMR, 3 days for CMR
Recipient and Text
Deadline Text and Recipient of deadline has to be mentioned on tab page Display text.
NOTE:
The deadline work item is completed when the deadline recipient processes it or the original work item is completed.
In the task itself trigger to receive mails but only thing you have to maintain Fork.
Information on monitored workitem
Workitem Type: Dialog step
Status: In Process
Current Agent: xyz
Thanks and Regards,
Prabhakar Dharmala

Multiple levels escalation for deadline monitoring

Hi all,
We have a business requirement to perform multiple levels escalation in one of the workflow steps. If the approver does not approve the work item(WI) after one day, a mail notification will be sent to the approver. A second mail will be sent again if approver still doesn't approve WI after 48 hours. Then the third/fourth mail will be sent to approver and approver's boss if approver still doesn't approve WI after 72 / 96 hours. The fifth mail will be sent to approver's boss's boss if WI is not approved still after 5 days.
I know how to do simple and modeled deadline monitoring in workflow builder. But I don't know whether our business requirement can be achieved in workflow builder( and this is a step in dynamic parallel processing). Other option I have is to create an ABAP report to go through the table stores workflow run time data and make this report run several times a day in the batch to send mail notification reminder.
Did anybody have a similar business requirement like ours? What's the best way to handle it - build it in workflow builder or write an ABAP report?
Thank you in advance,
Merta

Hi Merta,
We had a similar requirement and this is how I achieved it:
1. Pleace your approval task into a loop (while not approved) and create a container element as the approval flag. This allows you to get out of the loop when the item has been correctly actioned. Also create a DL element to hold your calculated deadline value;
2. Create a method and task to determine the next escalation point based on how many loop passes the instance has had, ie:
Pass 1 - DL = sy-datum + 1 day;
Pass 2 - DL = DL1 + 1 day, and so on.
3. Create a method to determine who should get what. Link this to a condition so you know whether to send a mail or escalate the entire workitem. Create the notification as a send mail within the condition;
4. Change the Deadline parameters in your step to "Refer.date/tim" = Expression and bind the DL element;
5. Set the processing obsolete property to ensure the workitem is killed when a new pass (and therefore and new deadline/agent etc) is started.
See the following:
This one handles the loop/obsolete concept.
http://help.sap.com/saphelp_47x200/helpdata/en/c5/e4b97e453d11d189430000e829fbbd/frameset.htm
http://help.sap.com/saphelp_47x200/helpdata/en/bc/ecdd5ad24e11d2b494006094b9ea0d/frameset.htm
Regards
Gareth

Select the approval Agent for Modeled Deadline Monitoring for WF WS14000133

I have setup a deadline monitoring for WF WS14000133 using the modeled approach and added the "Send Mail" Test along with a Loop so that the the appover will get an email every day after three days of not approving a shopping cart.
I noticed in task "109 Subworkflow n-step over Value" there is a task container element "&APPROVALAGENTS.ACT_AGENT&" which contains the approver. I am tring to put it in a Workflow container element that I created referencing "WFSYST-AGENT". When I try to setup a binding to import the value from the task container to the workflow container I get the following error:
"Data object 'APPROVALAGENTS' is elementary )component 'ACT_AGENT' does not exist)
Does anyone know how to fix this or does anyone know another way I can get the approval agent to the WF container so that I can send the email to them in the "send email" step?
According to SAP this can be done....this is what they say on help.sap.com:
"Actual agent: Element WIActual_Agent in the task container
If you want to transfer the actual agent of a work item (available under the element ID WIActual_Agent in the task container) to the workflow container for further use, you define an appropriate element in the workflow container to contain this information.
You create this element with a reference to the ABAP Dictionary field WFSYST-AGENT."
http://help.sap.com/saphelp_nw2004s/helpdata/en/c5/e4b06d453d11d189430000e829fbbd/frameset.htm

hi ,
the field actual agent gets will filled once the responsible agent completes / performs an action on it. Hence it is suggested to use some method / rule to get the responsible agent and create one local workflow container variable (table) to fill up the agents instead of manipulating the workflow variables directly.
In this way, you can check if the table of agents and then send accordingly the deadline messages.
Hope this helps.
Best Regards,
Saujanya

Deadline monitoring & extended email without customizing a new workflow?

Hi,
I have a Position setup in Partner Profile - Post Processing:Permitted agent, to be notify if processing errors occur on the inbound idoc interface.
My questions are:
1. Besides receiving work item in SAP inbox for the idoc fallout, is there any way to send extended notification Outlook email to the users in that position when processing error occured?
2. How can i setup a deadline monitoring for the work item triggered only by these specific idoc message variant? In SWWA, it does not narrow down by workitem, permitted agent,partner profile etc.
3. If #2 can be fulfill, is it possible for me to trigger a new work item to another user/position? An escalation to next level after due date.
I know this can be done through customizing a workflow, but in my situation, i need to search for a solution in a standard existing SAP way without creating any new workflow, program or object.
Any suggestions?
Thanks.
Regards
Eunice
Edited by: Huwi Yin Puah on Oct 1, 2009 1:08 PM
Edited by: Huwi Yin Puah on Oct 1, 2009 1:10 PM

Huwi,
1# You can send the external notification using Send mail step in the standard workflow it self. I suppose, You can add new steps in Standard Workflow also. Use Send mail step and chose recipient type as "Email Address'. Pass the email Address and it will sent out to MS outlook inbox if all the SCOt Configurations are done.
2# You can activate the deadline monitoring on any activity by
double click on the activity
goto tab Latest End
Select the relevent options
3# For excalation you can set the deadline out come as a "Modeled" outcome. It would provide you an extra wing in your approval task and in that extra wing you can create your own task putting agent as manager's manager.
Hope it helps!
Cheers,
Vikash

Background Scheduling - Deadline Monitoring

Hi Experts,
I have created new maintenance plan , its around 250 for Mechanical and 250 for Electrical
Maintenance plan having strategy like every two month , every three month , every six month etc..
Scheduling period is 3 year
Now scheduling will be done through IP10 one time , but after first call object scheduling will get hold.
I want to make it background scheduling - Deadline Monitoring
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Maintenance plan X have PM plan date is 21.07.2014
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Please advise each maintenance plan has to be run as per their plan date.
Thanks,
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Hi Mr.Jogeshwara,
Nice Document , Its really useful
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Like that
background scheduling needs to be done as per cycle unit
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Hope you understand my query.
Thanks,
Abhishek

How to use Progress Monitors?

how to use Progress Monitors?
in the name of god
hi friends
i have a problem. I am writing a program that read data from a file record by record and store to a database. my problem is here that i want add a progress monitor that when the program is doing its work it appear. I use ProgressMonitorInputStream class but it can not work well. It appear and read file record by record and store in table of database but its progress dont move and do nothing. I know that I have a tiny problem in use this class. Please guide me.
i put my codes below.
best regards
*////this is an event that invoke my classes*
private void readbtnActionPerformed(java.awt.event.ActionEvent evt) {
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*/////this is readFile class and invoke data access class and insert data in my database*
public class ReadTextFile {
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        fileName = new File(String.valueOf(n));
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        try {
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        try {
            input = new Scanner(fileName);
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            JOptionPane.showMessageDialog(null, "ÇäÊÎÇÈ ÔãÇ äÇÏÑÓÊ ÇÓÊ.","Open File Method",JOptionPane.ERROR_MESSAGE);
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        new Thread() {
            private Component _Main;
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                try {
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}Edited by: firethumbs on Mar 26, 2009 12:43 PM

IN THE NAME OF GOD
hi firends
i forget say one thing. if remove while loop content this program will work good. i suppose that the while condition and read file records not similar. because while condition check bytes but in while body read records. is that true?
how can solve this problem?
best regurds

Srm 70 BRF deadline monitoring BUS2201

Dear SDN-ers,
We are using SRM70 process controlled workflow.
In my project we would like to use deadline monitoring on PO approval workitems.
When we check the customising for deadline for events Business object BUS2201 does not contain any usable events for monitoring deadline and sending notifications when the deadline is passed. See also table BBPC_EVENT_DEF.
In the customising for BUS2121 there are events available like WF_APPR_REQUESTED_STARt etc.
Can we create those events for BUS2201 and how can we do this?
Kind regards,
Johan

Hi,
I have not tested but you can add WF_* event in customizing.
SRM -> SRM Server -> Cross-Application Basic Settings -> Event and Event Schema for Alert Management -> Define Events and Define Event Schema.
Regards,
Masa

Deadline monitoring/Escalation - Purchase Requisition Workflow WS20000077

Dear Friends,
I have read some stuff on SDN but still couldnt figure out the soultion.
Its a common problem. We have set a release strategy in Purchase Requisition and are using std workflow WS20000077.
Now the requirement is that if an approver doesnt approve in 2 days time then the PR will automatically go to the next approver for release.
I have set the deadline monitoring using the workflow wizard for model deadline monitoring. With this, The work item gets deleted from the approvers inbox. Next in the obsolete path I have set a process control which specifies the worklow step as the step in which deadline monitoring was specified.
When I check in SWI1, the work item is set as obsolete but it doesnt go to the next approver for approval.
Your replies will be highly apprecialted.
Thanks & Regards,
Fawaz

Hi
For your Requirment :
"the requirement is that if an approver doesnt approve in 2 days time then the PR will automatically go to the next approver for release."
Please follow the below steps.in copy of WS20000077.
1.For taskTS20000159:Overall release of requisition , go to
Latest END tab: put ACtion as :Modeled , Refer.date/time:Workitem creation , below time : choses: DAY, and on left add 2.
Outcome :Deadline Montoring.
2.Then come to OUTcomes tab of the same task: see there are 3 lines 1.Step executed, 2.Latest end:Deadline Montoring, 3.Processing obsolete:Processing obsolete ,, all are ACTIVE or not , if not, Activate .then all should be Green.
4.next in the OUtcome :Deadline Montoring , use a process control step. to Set missed workitem to obsolete, in Function: chose : set Work item to Obsolute. and Workflow Step : chose then step no for the above task(TS20000159:Overall release of requisition).
5.In "Processing obsolete" path, again call the same task TS20000159. in different activity . and see to the agent assignment.
I think this will slove your problem.
How it works:
1st the PR is send in a WI to the perticular agent by the 1st activity . if the agent do not execute for 2 days. then that WI will set to obsolute . and process flow to" Processing obsolete" path, then agian PR is send to the next agent using the same task but activity created in step 5.
thanks
Kakoli.

Deadline Monitoring for N-Level Approval Workflow WS14000033

Hi,
We want to setup Deadline Monitoring i.e. emails to be sent to approvers (when Shopping Carts remain unapproved in their Inbox past 2 days or so). Does anyone have any configuration/procedure document on how to do this?
Regards,
Ashwani

Hi Imtiaz,
Thanks for your promp reply. Had already checked this but since I am not a WF expert I do not know how to setup a email reminder to be sent to the current approver. The tutorial in your link has a user defined with a email id. We would like the current Approver holding the approval to be sent a reminder email. Any suggestion on how to do this.
Thanks,
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Requested End Deadline monitoring for Background Activity Step

Hi All,
Workflow for MSS Position change has been implemented in the system.
When a request was created thru Portal the Workflow was triggered but it got stuck.
I found that in a background activity step there is a requested end deadline monitoring which was reached.
Since it is a background activity there is no agent assigned, then what could be the reason that the deadline was reached ?
Can anyone tell me when is the Requested End deadline triggered ?
Regards,
Radhika.

Hello,
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regards
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Workflow Deadline monitoring

Hi,
Is it possible to re-trigger deadline monitoring more than once, so that if a PO approver has not released a PO within 24 hours, they will receive a reminder every 12 hours until this task

hi..
I hope that you are using an activity step to send workitem to PO approver to approve the PO..
After that step you do as below,
1. Create a loop which loops until your condition (PO approver approves the PO) is met..
2. Insite loop place an activity step with BOR as selfitem and method as sendtaskdescription (This is used to send mail remainders to approver)
3. In that activity step add a requested start deadline of 12 hrs so that mail is sent every 12 hrs..
4. Note that here you are not inserting you actual activity step that you send to PO approver inside loop. So you need not worry that workitem is send repeatedly to him. Only activity step to send remainder mails is inside loop.
Hope this helps..
Cheers,
Bharath
Edited by: bharath padmanabhan on Jul 11, 2011 6:20 PM

Email notification - User decision - Deadline monitoring

Hi Experts,
My requirement is to forward workitem if there is no response from an approver for 6 days. I did this using deadline monitoring for 6 days in Latest End tab for user decision. But, daily i need to send reminder email notification if the workitem is pending for approver's response. Please suggest me in doing this.
Thanks in Advance,
Siva Sankar.

Hi Gurprit,
I've created a user decision with 6 days deadline in Latest End tab. When deadline occurs, i'm obsoleting the workitem from approver's inbox and in deadline outcome, i'm just reading next level manager's details. at the end i'm checking whether decision received from approver or not. if not, i'm sending the workoitem to next manager using loop step. This is working fine. But where to implement the logic to send reminder emails.
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Siva Sankar.

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