Email notification - User decision - Deadline monitoring

Hi Experts,
My requirement is to forward workitem if there is no response from an approver for 6 days. I did this using deadline monitoring for 6 days in Latest End tab for user decision. But, daily i need to send reminder email notification if the workitem is pending for approver's response. Please suggest me in doing this.
Thanks in Advance,
Siva Sankar.

Hi Gurprit,
I've created a user decision with 6 days deadline in Latest End tab. When deadline occurs, i'm obsoleting the workitem from approver's inbox and in deadline outcome, i'm just reading next level manager's details. at the end i'm checking whether decision received from approver or not. if not, i'm sending the workoitem to next manager using loop step. This is working fine. But where to implement the logic to send reminder emails.
Thanks,
Siva Sankar.

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When the mitigation monitor doesn't run the report for a specific period of time, or anything changes in the assignation period, then he gets a alert notification. can any one please tell, where it is defined like 1. what are the workflow(where it is defined), 2)Format of the Email, the monitor"ll get.
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Hi,
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I have a Position setup in Partner Profile - Post Processing:Permitted agent, to be notify if processing errors occur on the inbound idoc interface.
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1. Besides receiving work item in SAP inbox for the idoc fallout, is there any way to send extended notification Outlook email to the users in that position when processing error occured?
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3. If #2 can be fulfill, is it possible for me to trigger a new work item to another user/position? An escalation to next level after due date.
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Edited by: Huwi Yin Puah on Oct 1, 2009 1:08 PM
Edited by: Huwi Yin Puah on Oct 1, 2009 1:10 PM

Huwi,
1# You can send the external notification using Send mail step in the standard workflow it self. I suppose, You can add new steps in Standard Workflow also. Use Send mail step and chose recipient type as "Email Address'. Pass the email Address and it will sent out to MS outlook inbox if all the SCOt Configurations are done.
2# You can activate the deadline monitoring on any activity by
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goto tab Latest End
Select the relevent options
3# For excalation you can set the deadline out come as a "Modeled" outcome. It would provide you an extra wing in your approval task and in that extra wing you can create your own task putting agent as manager's manager.
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Cheers,
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Hi experts,
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Hi Gang LI,
Using 'SO_NEW_DOCUMENT_ATT_SEND_API1' you can send notification amisl to a user. But user decisions are used to send workitems to user to take action on. These have deadline monitoring activated to take care of missed deadlines for the task.
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Hello,
I'm facing a problem with my workflows, I have two workflows in my system, bot are sending user decision to the users, the problem is my requirement is to raise a popup notification once the decision is sent. I have configured the activity to send the decision as priority 1(express-urgent), the weird part is that it's working perfectly fine in 1 workflow, but it's not working in the other one, I have checked and double check the activities are exactly equal, and UI am even sharing the same task, when I check the user decision in the inbox I can see that the priority is 1(urgent) but I am not getting the notification inmediately like the other workflow does.
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Hi Gang LI,
Using 'SO_NEW_DOCUMENT_ATT_SEND_API1' you can send notification amisl to a user. But user decisions are used to send workitems to user to take action on. These have deadline monitoring activated to take care of missed deadlines for the task.
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Kind regards, Rob Dielemans

Sending Email Notification to User's of PO Approval Workfow .

Hi ,
I have copied the standard Workflow template for PO Approval Workflow from WS20000075 to Customized one.
Standard Behaviour :
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i have tried diferent ways to find the solution but dint suceed in finding the solution , neither was able to find the solution for this case in SDN threads .
Request you to share your knowledge . Points are guaranteed.
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chitis

Hello,
"I just want to send the Subject line as the Notification to the Email Id and not the workitem from SAP , workitem needs to be executed from Inbox .can it be achieved ?"
The subject line will be: "you have new workitems in your inbox". Simple and to the point. The text of the workitem will be in the contents of the email. If you want anything fancier then you will have to add a sendmail step to every decision step in every workflow. Not worth it.
"Secondly , do i need to maintain the Email ID of the user in SU01 for this?"
Yes, that's where it reads the email address. It has to get it from somewhere.
"What all the prerequisites for this config ?"
Search for Extended Notifications in this forum.
regards
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hanabi technology

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Hi,
I have the requirement of sending User Decision on Email Using Web Services.
Eg : I have created one ECR Using T-Code "CC31" and on status change "CC32" of this ECR, My workflow triggers. Now what i want is to send the User Decision on maintain User Email ID as URL link. This link will contain the ECR Nos. There will be "N" nos of Links send on email depending on Requirement. By clicking on that Particular Link , Action taken should be updated in sap.
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tobias Eichner wrote:
Have you checked your mail filter, maybe the notification got mistakenly marked as spam ?
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http://support.apple.com/kb/TA21298?viewlocale=en_US
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Hi Folks, Finally I found the answer... If the APP server is integrated with the OID(Identity Management is set to Oracle Internet Directory and configured properly) the function ora:getUserProperty(bpws:getVariableData('myUser'),'mail') should return the mail property of the user object in OID.
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Email notification - User decision - Deadline monitoring

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